bigtree technologies:search ends here it services
DESCRIPTION
Bigtree technologies is a leading provider of horizontal IT solution & Services encompassing Technology Integration,Managed services & Professional services.It is Global Technology and IT Enterprise founded in 2010.All search ends here IT Services.If you have this related any more query visit us at www.bigtreetechnologies.com/ call us at 9717627125.TRANSCRIPT
INDIA’S RENOWNED IT SERVICE PROVIDER COMPANY
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IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
3 years of
EXCELLENCE IN SERVICE
QUALITY POLICY
WE
ARE COMMITTED
TO PROVIDE SERVICES
WHICH CONSISTENTLY MEET
OR EXCEED CUSTOMER EXPECTATIONS
IN TERMS OF QUALITY, COST & DELIVERY
AND TO BE THE LEADERS IN CUSTOMER DELIGHT
QUALITY POLICY
IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
Bigtree Technologies Pvt. Ltd. is a leading provider of Horizontal IT Solutions & Services encompassing Technology Integration, Managed Services & Professional Services, through its robust world class delivery processes to various industry verticals. Bigtree Technologies Pvt. Ltd. is a leading global Technology and IT Enterprise founded in 2010. We believe in listening, analyzing, advising, and implementing new projects and concepts to effectively present complex information. Our approach to service delivery offers greater flexibility as compared to any company and sharpens the competitive edge.
Now Bigtree Technologies Pvt. Ltd. Provide Complete IT Services, Website Designing & Development, Software Designing & Development, Internet Marketing SEO or SMO, Computer AMC or FMS, IT Rental, IT Sale, IT Staffing or Consulting, IT Industrial Training, Event Management etc all over in India.
About Us
QUALITY POLICY
MISSION Bigtree Technologies Pvt. Ltd. has a vision of fulfilling altering demands of IT Industry and to provide IT
based solutions to people. With an amalgamation of innovative and modern equipments, we desire to reach the peak of excellence and imbue people with satisfaction and Our objective is to provide "Good Quality" at unbelievably low rates with harnessed superior technology with many innovative measures to ensure QoS commensurate with World Standards. Our firmly belief based on experience of many countries that only good quality would attract major market share and survive.
VISION
Bigtree Technologies Pvt. Ltd. established with a sole aim of expanding IT Sector and providing IT Solutions to people at a reasonable cost with an excellent unparalleled services. We understand people’s needs and offer rental solutions based on high tech style of working. Our Vision is to be a leader in communication services using seamless, world-class Internet technologies for delivering Broadband and Internet Telephony Solutions to continuously set standards in customer satisfaction in terms of Price, Product and Service by optimal use of resources.
Bigtree Technologies Pvt. Ltd.
IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
Within the Office
Consulting at affordable costs. Right Mix of open technologies. Platform integration. Beat Obsolescence. Technologies chosen to use least resistance (cost + effort) paths. Self-service Model. Enable end users to use IT without the overhead of IT support always. Just Solve customer’s Problems. Lowest effort and cost for customer. Address attrition and technology issue together.
STRATEGY
Understanding Problems ,requirements and constraints. Working out alternative solutions . Readymade Products. Re-use of existing products. Completely new development . Evaluating the right option with the customer Sourcing /Developing /interacting and implementing the solution. Quick time to Market solutions.
METHODOLOGY
IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
• Website Designing & Development • Software Designing & Development• Internet Marketing-SEO/SMO • IT Rental• Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
WHAT DO WE OFFER?
IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
We Builds valued interaction with clients. We Works cooperatively with them as a Team. We Delivers high quality service to client. We Consistently meet client expectations. We Communicates in a clear, concise and persuasive manner. We Favors decisions for the good of the firm. We Easily build rapport with clients. We easily adapt his/her style as appropriate, in order to influence decisions which benefits the firm. We set realistic expectations with clients. We Looks beyond the obvious and Doesn’t stop at the first answer.
OUR EXPERTISE
LINE-OF-BUSINESS
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Computer AMC & FMS
IT Sale &
Service
IT Rental
Software
Designing &
Development
Website
Designing &
Development
Internet Marketing SEO/SMO
IT Industrial Training
Event Management
IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
CUSTOMER SUPPORT DELIVERY
IT• Website Designing & Development • Software Designing & Development • Internet Marketing-SEO/SMO• IT Rental • Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
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BIGTREE’S INTEGRATED SUPPORT MODEL
High Volume Remanufacturing(Refurbishing)
centers for Toners
Skilled engineers ensure quality repairs
supported by quality systems and processes
Professional Service resolve most of the customer problems resulting in time &
cost savings
1.All reports can be generated from Bigtree Technologies Pvt. Ltd. and
submitted to the client on agreed scheduled basis and formats.
2.Standard reports include daily pending reports due to various reasons, repair
closed, stock management, revenue management, TAT, re-repair, multiple
parts consumption, main board consumption rate, customer satisfaction
parameters as described by the client .
3.As per Bigtree Technologies Pvt. Ltd. quality processes, all business entities
are subjected to internal audits. Bigtree Technologies Pvt. Ltd. will be willing
to share the findings of such audits with the client to enhance customer
satisfaction.
REPORTS, AUDIT & QUALITY CONTROL
BIGTREE ’S FACT SHEET
Year Founded • 2010
Headquarter • Noida, India
Industry • IT Services Provider
Services
• Website Designing & Development • Software Designing & Development• Internet Marketing-SEO/SMO • IT Rental• Computer AMC & FMS • IT Sale & Service • IT Staffing & Consulting • IT Industrial Training • Event Management
No. of Branches • 6
Headcount • Over 50+ employees
Service Center Locations • Ready to plan
Call Center • Noida, India
Refurbishment Centers • Noida, India
Total area of facilities • 20,000 sq ft.
No. of clients • 100+
CITIES COVERAGE
Service outages
Operating system issues
Operations problems
Problem Management
Moves-Adds-Changes
Configuration & software integration
Change Management
Server/services monitoring
Housekeeping
Vendor Management
Operations
Reactive Proactive
SLA Management• Definition of management “dash board”,
Establishment of 3rd party SLAs• Reporting & root-cause analysis, Improvements &
corrections
Remote-assisted deployment
(System & Network) Monitoring
Day-to-day operations
Remote remediation (problem management)
Administration
SLA Reporting
A typical work frame for operations maps into 6 board functions of IT Operations …
CONTACT US
www.bigtreetechnologies.comE-mail : [email protected] No: +91-9717627125
ADDRESSCorporate Office : B-58, Second Floor, Sector-10, Noida-U.P.-201301