bilfinger maintenance gmbh · 2015-06-30 · smart apps for craftsmen/technicians ... low-priced...

Bilfinger Maintenance Concept BMC ®

Smart apps for craftsmenOliver Wichmann

ACHEMA 2015, Frankfurt am Main | 15 -19 June 2015

Bilfinger Maintenance GmbH

BMC® – World Class MaintenanceIT Module

Standardized, innovative, auditable

BMC® is a standardized and innovative maintenance concept with measurable success criteria

16 module represent all the most important topics

More than 30 methods and tools provide customers with a competitive advantage through Maintenance Excellence

About 100 partnership agreements make up the foundation of BMC®

About 10,000 maintenance employees in industrial maintenance stand for the combined knowledge of the concept

More than 400 maintenance analyses and optimization projects on the client side demonstrate Bilfinger's expertise

Bilfinger Maintenance GmbHBMC® – Bilfinger Maintenance Concept

page 3Bilfinger Maintenance GmbH – BMC® – IT Module – Mobile Solutions

Necessity of mobile process support

Maintenance works must be documented in detail in order to:

� measure the expenses(time and material)

� document compliance with statutory requirements (e.g. HSEQ)

� safely identify weaknesses (damage patterns and damage causes)

� optimize the maintenance strategy (balance between reactive and preventive)

Necessity of mobile process supportDocumentation


The following information is recorded in SAP:

� Notification(technical object, person who issued the notification, notification text, damage pattern, cause of the damage, measures taken where necessary)

� Order/feedback(execution, text, personnel number, time, material)

� Technical conclusion order/notification



The following order specific information is recorded in the HSEQsystem:

� LMRA – Last Minute Risk Analysis/Assessment(requirement from SCC)

� Near accidents / dangerous situations



� Creation of a notification in SAP

� Creation of an order from the notification

� Print out of the order and handover to the craftsmen

� (Conduct of LMRA)

� Execution of the work and documentation on the printed order

� (Documentation of near accidents / dangerous situations)

� Feedback with regard to the work done and the time required (booking of the materials if necessary)

Necessity of mobile process supportTraditional procedure

page 8

� (Correction of the notificationin relation to damage patternand cause)

� Closing of the notificationand the order

� (Filing in the LMRA)

� (Forwarding of nearaccident report to those responsible for HSEQ)

Bilfinger Maintenance GmbH – BMC® – IT Module – Mobile Solutions

Mobile process

1. Near-accident, e.g. tripping over a threshold

2. Start the HSEQ app on a mobile phone

3. Fill out five fields, take a photo and sent it off

Paper-based process

1. Near-accident, e.g. tripping over a threshold

2. Return to the workshop or office

3. Look for report form on the sharepoint

4. Fill out the form and sign it

5. Submit it to supervisors

6. Once it has been returned, forward it to those responsible for HSEQ

7. HSEQ representative calls back in order to get a better understanding of the situation

8. File the documented near accident on the sharepoint

Necessity of mobile process supportExample occupational safety: Report of a near accident


Usual problems of the traditional process:

� Doubled recording(first on paper then in the system)

� Notifications are not reviewed (damage pattern and cause)

� Generally no timely feedback in SAP system

� Complex and elaborate entry via SAP standard transactions

� Separation of SAP documentation and HSEQ processes, therefore more time required

Necessity of mobile process supportUsual problems


Benefits of a mobile solution:

� Make SAP easy to operate

� Timely recording/documentation

� Avoiding all redundant entries or work steps

� Linking of several transactions in a single workflow

� Simultaneous documentationin SAP and HSEQ system

We Make Mobile Solutions Work


Solution Platform enginius ®

Bilfinger's enginius ® Strategy Four products

page 13

Smart apps for craftsmen/technicians

iMaintenance®

Browser/web applications

Planning board for AV / master craftsmen

Mobile processing of orders and notifications Stationary user-friendly SAP dialogue

Workshop planning / resource application planning Stimulation and optimization of maintenance & inspection


Bilfinger's enginius ® Strategy Overview

page 14

HSEQor otherdatabases

Backend enginius ®

MiddlewareEMAS

Smart apps for craftsmen/technicians



iMaintenance®


Glas Fish

Advantages for our clients:

▪ From a practical approachand for a practical approach

� Many best practice processesand variations available

� SAP processes and occupational safety processes are integrated

� Can be used without difficulty on low-priced tablets / smartphones

� Can be implementedaffordably and quickly

A product forMaintenance Excellence

Product portfolio enginius ®

Benefits


Live Demo

Here at the stand – talk to us!!

Customer scenarios

Customer scenariosOverview

page 18

Customer


Backend Smart apps for craftsmen/technicians



iMaintenance®

enginius ®

MiddlewareEMAS

Glas Fish

Bilfinger already provides maintenance services for the customer:

� Notifications / orders are written over on the EMAS (middleware)

� Bilfinger craftsmen report back using a mobile device

� Feedback is entered into the customer system and into the BIlfinger SAP system

� Bilfinger delivers the technology and combines the operational services with the digital documentation

Customer scenarios Scenario 1


The customer has its own maintenance staff and would like to optimize the effort needed for the documentation:

� The customer buys the enginius® Platform

� Bilfinger integrates the system and adapts the apps

� The craftsmen from the customer or the customer's service provider report back via a mobile device or via a web application

� The customer operates the EMAS, all data is entered into the customer SAP system

Customer scenarios Scenario 2


The customer has its own maintenance staff and would like to optimize the effort needed for the documentation:

� The customer rents the enginius® solution

� Bilfinger integrates the system and adapts the apps

� The craftsmen from the customer or the customer's service provider report back via a mobile device or via a web application

� Bilfinger operates the EMAS (cloud based) all data is entered into the customer SAP system

� Bilfinger invoices the agreed rental price for the devices used each month

Possible customer scenariosScenario 3 – from mid 2015


ContactOliver WichmannHead of Mobile SolutionsScheffelstraße 5568723 Schwetzingen

Phone +49 178 8568003Email [email protected]

Thank you for your attention!

bilfinger maintenance gmbh · 2015-06-30 · smart apps for craftsmen/technicians ... low-priced...

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