billing service handbook-vbp

Billing Service Handbook

Airline Distribution

February 7, 2011

© 2011, Sabre Inc. All rights reserved.

This documentation is the confidential and proprietary intellectual

property of Sabre Inc. Any unauthorized use, reproduction,

preparation of derivative works, performance, or display of this

document, or software represented by this document, without the

express written permission of Sabre Inc. is strictly prohibited.

Sabre and the Sabre logo design are trademarks and/or service

marks of an affiliate of Sabre Inc. All other trademarks, service

marks, and trade names are owned by their respective

companies.

Billing Service Handbook February, 2011 Confidential and Proprietary Sabre Inc. iii

Table of Contents

i P r e f a c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1 B i l l i n g P r o c e s s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 B i l l i n g S e r v i c e s C o n t a c t s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 I n t e r p r e t i n g Y o u r I n v o i c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4 C r e d i t R e q u e s t G u i d e l i n e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

5 C o s t M a n a g e m e n t P r o d u c t s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2

6 B i l l i n g I n f o r m a t i o n D a t a T a p e s . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6

Billing Service Handbook February, 2011 Confidential and Proprietary Sabre Inc. 1

Our Pledge to our Airline Customers

Sabre promises to deliver the latest products and services to help make your billing

process, including the issuance of credits, and the management of bookings and

distribution of your products as simple as possible. In that regard, we pledge to:

Provide the highest standards of quality and integrity in our billing system and

our billing methodology

Employ a responsible, courteous and professional team to answer your questions

Continue to develop useful and innovative tools for monitoring and managing the

distribution of your product

Strive to respond as quickly as possible

i Preface


Introduction

Each segment in a Sabre Subscriber PNR is reviewed at end transaction to determine

which segments will be processed as bookings and credits. All segments are billed

when the transaction is made, modified or cancelled.

Any newly created, modified or cancelled segment in an individual or group PNR is

considered billing activity.

What is Billable Activity?

New Segments

When a PNR is originally created or a new segment is added to the PNR, the segment

is processed through the billing system. The segment is flagged for billing and

categorized as active or passive and online or offline. When a new segment is added

as a result of inbound teletype, such as schedule change protection, that segment is

billed as a new segment.

Modified Segments

When a segment is modified, the billing process determines how that segment is

affected. The previous and current segment status codes are compared. If the status

code in the previously billed segment is changed to a status code other than a cancel,

the segment is recorded and processed but does not impact billing. Inbound teletype

messages, such as schedule changes (for example, HK is changed to TK) and waitlist

confirmations (for example, HL is changed to KK, UC or US), are in this category.

No billing occurs on this activity as the segment was previously billed at creation and

the change in status code to the segment is a code other than a cancel. When no

billing occurs, the activity is not reported on the Billing Information Data Tapes

(BIDT).

Cancelled Segments

When a Subscriber cancels a segment, the cancellation is processed through the

billing system and will appear in the billing documentation.

If a previously billed segment is cancelled using an itinerary cancel entry (for

example, XI or X3), the billing documentation will continue to reflect the same

current and previous status codes. If a segment is cancelled without being replaced

by another segment, a cancellation fee may be charged and is not refundable.

Segments cancelled on day of departure are not eligible for credit. If the previously

billed segment is cancelled using a change segment entry (for example, HK is

changed to XK), the status codes are updated to designate XK as the current status

and HK as the previous status. Thus, an XK is considered a cancel and is credited at

the time of the change.

Billing Process 1


Frequently Asked Questions

Question Answer

How are my Sabre global distribution

system segment fees calculated?

Fees for Bookings and credits for Cancellations are calculated

using the following fields:

Point of Sale - Region (and/or Home Country as

applicable), and Rest of World, and

Fares on tickets issued in the Region or Home Country as

applicable, and

Number in Party, and

Whether the segment is Active or Passive, and

Whether the segment is Offline or Online, and

The original segment create date

To calculate the amount billed or credited, determine the price by

multiplying the Rate by the Number in Party. Subtract the credit

amount from the billed amount for the total.

How are the quantities of bookings and

cancellations determined for the fare

tiers?

Bookings and cancellations are allocated based on fare values of

ticketing data as determined by the Sabre System during the

billing period.

How are ticket prices converted to

USD?

Sabre updates all currency exchange rates and a copy of this

schedule is available upon request from your Sabre Account

Manager.

I use Guaranteed Ticketing, does this

impact my invoice?

As ticketing data is not available, your invoice will not show fare

tiers in your Home Country or Region.

Can a PNR record locator or a pseudo

city code be assigned more than once

during a billing cycle?

Yes, PNR record locators may be recycled 24 hours and one

minute after the last segment is purged and pseudo city codes may

be reassigned 24 hours and one minute after the previous account

has terminated.

Why do all nines sometimes appear in

the ARC/IATA fields of BIDT?

These are bookings from locations that are non-accredited/

licensed, or pending accreditation/ license from the Airline

Reporting Corporation (ARC) or the International Air Transport

Association (IATA), or otherwise do not have a Reservation

Service Provider (RSP or Travel Agent ID (TID) number.

Which status codes does Sabre use to

bill?

Segments are billed or credited depending on the prior and current

status code. Status codes are those approved by AIRIMP and/or

Standard Interline Passenger Procedures (SIPP) or those that have

been created by Sabre to facilitate passenger handling such as YK.

What do I do if fraud or abuse is

suspected of a Sabre Subscriber?

Contact the Subscriber directly for an explanation and to correct

the booking behavior. While doing so, advise your Sabre account

manager. He or she will also assist you by initiating appropriate

course of action.


Introduction

For general information on the billing process, interpreting your invoice and BIDT

layout, or determining the status of your credit request, please contact Sabre

Associate Financial Services:

U.S. and Canada 1-800-892-5108

Outside the U.S. and Canada 1-682-605-1137

Fax 1-682-605-9937

Credit Requests

Please e-mail or mail credit requests to the following address (for both regular postal

service and express mail):

E-Mail: [email protected]

Postal Mail:

Attn: Credit Request Analyst

Sabre Inc.

3150 Sabre Drive

Southlake, Texas USA 76092

Address Changes

For BIDT subscriptions or a change of address notification, please contact your Sabre

account manager.

Billing Services Contacts 2

mailto:[email protected]


Introduction

Sabre strives to provide our associates with easy-to-understand invoices.

This chapter defines the different elements of your Sabre invoice:

Closing Date

Remit Payment To

Payment Made Through Clearing House

Billing Address

Amount Due

Toll-Free Number

Bookings and Cancellations identified as: Offline Active and Passive in the

Home Country (as applicable), Home Region, and Rest of World; Online Active

and Passive; and Interactive Air

One-Time Billing Charges and Adjustments

Summary of Bookings, Cancels and Net Bookings

Total Charges

Invoice Elements

The following items explain the elements of your Sabre invoice:

Closing Date: The closing date is the last day of the billing month. Invoices are

mailed out by the fifth business day of the following month.

Remit Payment To: If your airline submits payment for the invoice directly to

Sabre, use the address indicated in this field. Payment is due in U.S. dollars

(USD) on or before the payment due date located on the invoice.

Payment Made Through Clearing House: If your airline pays through the Airline

Clearing House (ACH) or the IATA Clearing House, there will be a comment

stating “Funds to be cleared by (ACH/IATA) Clearing House. Do Not Remit

Payment.” The total amount due to Sabre will be remitted from your clearing

house account.

Billing Address: Your billing address appears on the invoice. Please notify your

Sabre account manager with any changes.

Interpreting Your Invoice

3


Amount Due: This is the total amount due at closing date, including segment

activity, applicable product charges, and any other adjustments that occurred

during the billing month.

Toll-Free Number: A toll-free number for inquiries in the U.S. and Canada

(1-800-892-5108) is listed on your invoice. Outside the U.S. and Canada, please

telephone directly to 1-682-605-1137. A fax number (1-682-605-9937) is also

listed. Our staff is available to assist you Monday through Friday, 9 a.m. to 5

p.m. in the U.S. Central Time Zone.

Bookings and Cancellations identified as: Offline Active and Passive in the

Home Country(as applicable), Home Region, and Rest of World; Online Active

and Passive; and Interactive Air: Within each applicable category the bookings

and cancellations are shown individually. Cancellations are shown as credits and

determined by subtracting the cancellation fee from the original booking fee. In

the Home Country or Home Region as applicable, charges are determined by

multiplying the rate associated with each ticketed fare tier by the quantity in that

tier.

One-Time Billing: The items in this portion of the invoice are charges or

adjustments other than booking activity.

Summary of Bookings, Cancels and Net Bookings: A summary of all bookings,

all cancels and the net bookings is shown.

Total: This number represents the grand total of all booking and cancellation

activity plus the One-Time Billing charges or adjustments. Items are shown in

USD, and all payments to Sabre must be in USD.


Introduction

Sabre has specific guidelines that must be followed in order to have a credit request

processed. The following guidelines indicate the types of booking activity that may

be considered eligible for credit by Sabre. In order to process the credit request,

please provide PNR detail and supporting documentation as explained in this chapter.

Eligible Credit Requests

Overview

Sabre will credit any segments that did not accurately represent the associate’s air

transportation services at the time that billing occurred. A segment that was valid

when booked is not eligible for credit consideration, for example a schedule change

on a segment. The verification sources are The Official Airline Guide (OAG),

requests received directly from the associate to manually add or modify flight

information, and Multi Access, Direct Access, and Direct Connect Availability.

Examples of Eligible Requests for Credit

Sabre will provide credit for the following types of requests:

Markets that are not operated by the associate or its marketing partners

Classes of service that are not used by the associate

Flight numbers that are not used or operated by the associate or its marketing

partners, excluding open segments. Open segments are commonly reported with

a flight number of 0000. Flight segments that are listed with Traffic Restriction

Code H in the OAG SSIM files are eligible for credit.

Days of flight operation that are not published or operated by the associate or its

marketing partners

Flights booked by pseudo-city codes that should be non-billable such as training

schools or Sabre system internal testing

Alleged fictitious/fraudulent bookings that meet the following criteria are eligible for

credit provided all of the following criteria are met:

The Subscriber has admitted to Sabre of making fictitious/fraudulent bookings or

that fact can be established by Sabre in its sole discretion beyond any reasonable

doubt

Bookings are made by a Subscriber who has not been appointed as an agent by

the airline requesting a refund

Travel dates for bookings have passed and, therefore, cannot be cancelled by the

Subscriber

Credit Request Guidelines

4


The amount of the refund equals or exceeds 20 percent of the requesting airline’s

average Sabre GDS segment fee invoice for the previous 12 months

The airline seeking credit has followed all other relevant provisions of the

participating carrier contract and Billing Service Handbook governing credit; for

example, the request for credit is made within three months from the date of the

invoice in which the booking was charged to the airline

Ineligible Credit Requests

Overview

Sabre is unable to provide credit for any segment(s) that accurately represent the

associate’s air transportation services at the time billing occurred.

Improper Booking by Subscriber

Activity within this category can be defined as air segments that have been invoiced

to the associate and that the associate has determined were booked with no intention

of facilitating passenger travel, ticketing or invoicing. When this type of activity

occurs, first contact the Sabre Subscriber directly and attempt to remedy the

behavior. Also advise your Sabre account manager of the suspected abuse and the

action that is being taken. Additionally, Sabre offers the Associate Booking Control

(ABC) product which can be used to remove booking privileges from any agency.

Please contact your Sabre account manager for details on this product.

Examples of Ineligible Requests for Credit

Sabre will not issue credit for any of the following types of booking activity:

Duplicate segments

Questionable ratios of passive segments to active bookings

Questionable allocation of fare tiers

Fictitious names

Open segments

Segments with status codes HX, UC, UN, NO, US, UU that have not been

cancelled by the Subscriber

Passenger names with no corresponding reservation in the carrier’s host system

Segments booked by agencies with 9999999 as the ARC/IATA number, or other

non-accredited agencies

Charter, Extra Section segments, air taxi, or OTH segments

Segments with confirmed or wait list status codes


Credit Request Submission Procedures

Commitment Period

To expedite the processing, credit requests should be submitted in an electronic

format utilizing a standard computer program, such as Excel or Access. Files may

also be submitted in a TXT or ZIP format. Electronic credit requests will be

evaluated within 30 days from receipt. Manual or paper files will be evaluated

within 90 days from receipt. Credit requests may be submitted for one month or

multiple months at the same time. Credit requests for more than one month should

be sorted by invoice month. Credit requests for any given month must be

postmarked or have an e-mail date within three months of the invoice date to be

eligible for consideration. Credit requests with a postmark or e-mail date after three

months will not be considered for credit.

Format for Submitting Credit Requests

Requests should be submitted in a commonly used spreadsheet software format, set

up with data fields, or in BIDT format. Identifying header columns should be

provided in each submittal. An example of a preferred layout and the elements that

need to be included is shown at the bottom of this page.

If BIDT is used to submit the request, please place a reject indicator in the last

column, and include a legend or explanation that defines the reject codes. A data

column that itemizes the cost of each segment should also be included, and should

match the summary page totals for each category.

When submitting an electronic request, you may use a compressing tool such as

WinZip to reduce the size of the file. Please let us know which software program

was used for compression. When submitting files in a compressed format such as

WinZip, please contact Sabre’s Credit Request Analyst or your Account Manager for

specific instructions.

Example: Segment Level Detail Needed to Analyze Credit Requests

INVALID FLIGHT DATE

VIN/ AGNES

044 CDG YYZ 10JAN02 Y 4JAN02 GK 1 $3.39 BU31 6778331 FR SXCFCX ST

Flight Number

Destination

Origin

Flight Date

Booking Date

Class of Service

Status

Code

Number In Party

Segment

Cost

Pseudo

City Code

ARC/ IATA

Country Code

Record Locator

Link Type

Passenger Name

Reason


Summary Page

Requests should include a summary page that provides the total amount of the credit

requested by category and should match the detail for each category submitted.

Segment Cost and Explanation

Each segment submitted for credit should include the cost for each segment and a

reason identifying the rejection. If numeric or specific codes are used to explain a

rejection, an accompanying interpretation legend must be provided.

Guidelines for Submitting Credit Requests

Overview

Following our guidelines will be helpful in processing your credit requests. Please

ensure that:

Enough segment detail is included so the credit analyst can retrieve the Sabre

PNR

The request period is not more than three months from the invoice date

You do not submit credits for segments with future date travel as they may be

cancelled and subject to credit. Also, do not request credit for future date

segments that were subsequently cancelled

Note BIDT will identify bookings that are cancelled and thus should not be

submitted

Credit is only requested one time per segment even if there are multiple errors on

the same segment. For example, do not submit multiple credit requests for the

same segment if that segment has an invalid flight, invalid city, invalid class of

service, and invalid date of travel

Segments booked using Sabre® Direct Access or Sabre

® Direct Connect Sell

SM

are not submitted for credit; these segments are not eligible for credit

consideration as they are verified at the time of booking by an interactive session

between Sabre and the airline

Classes of service submitted for credit are not used by other areas within your

company that allow or require the Sabre Subscriber to use a unique or

unpublished booking class to facilitate passenger handling, such as frequent

traveler awards or other reduced fare codes which may be unpublished

Flights that were valid when booked are not submitted for credit if later schedule

changes invalidate the flight segment

E-mail Address

Credit requests may be sent via e-mail in standard computer format files, including

zipped format, to [email protected]. Be sure to attach all appropriate

documentation.

mailto:[email protected]


Mailing Address

Credit requests may also be sent via postal mail service or air express to:

Attn: Credit Request Analyst

Sabre Inc.

3150 Sabre Drive

Southlake, Texas USA 76092


Introduction

Sabre provides a number of cost management products, including inventory

management and point-of-sale tools designed to assist you with better management

of your booking activity. While many of the following products are offered by Sabre

at no charge, implementation of each product must be requested by contacting your

Sabre account manager in writing. Your Sabre account manager will also provide

you with additional details regarding the products. Adherence to the Cost

Management Guidelines for Usage is required.

Cost management tools covered are:

Passive Validation

Ticket Number Notification

HX Processing

Passive Notification

Claim ItSM

Name Change Restriction

Duplicate Booking Audit

Associate Booking Control

Cost Management Tools

Passive Validation

The Passive Validation feature is an auditing tool that matches manual Sabre system

bookings (status codes BK, BL, GK, GL, DS, HK*, HL* and HN) with your

published flight schedules. The Passive Validation feature audits your flight

numbers, day of operation, city pair, open segments and exclusion of specific pseudo

city codes (optional). If the segment entered does not reconcile, the Sabre system

will deny the input of that segment. An option to additionally validate the class of

service is also available. If the class of service is not reconcilable, the Sabre

Subscriber receives a warning message when the passive segment is input.

Ticket Number Notification

The Ticket Number Notification feature advises an airline whenever a ticket is issued

for travel on its service(s). This enables the airline to manage its inventory based on

ticketed passengers. The message can be transmitted using a Special Service

Requirement (SSR) or an Other Service Information (OSI) code. Ticket numbers can

be sent on individual PNRs, group PNRs or both.

Cost Management Products

5


HX Processing

The HX Processing feature allows the airline to send an HX status code to the Sabre

PNR when the segment is cancelled directly with the airline. The Sabre system

places the PNR on a special queue for the Sabre Subscriber to take appropriate

action. An HX status code restricts pricing, invoicing and ticketing until the segment

is cancelled.

Passive Notification

The Passive Notification feature is an inventory management tool that notifies

airlines via teletype message when a passive segment is created or cancelled. If an

equivalent segment is not found in the airline’s own internal reservation system, a

NO status code message may be sent to the Sabre PNR. The PNR will then be

queued to the Sabre Subscriber for appropriate action. A NO status code restricts

ticketing. At the airline’s option, specific pseudo city codes may be excluded from

Passive Notification processing. Note: A NO status code should not be sent when an

equivalent booking is found in the airline system.

Claim It

The Claim It feature enables Subscribers to view and transfer ownership of a PNR

booked directly with an airline. When a passive air segment is entered, Sabre

Subscribers are automatically prompted to claim the segment directly with the

airline.

Name Change Restriction

The Name Change Restriction feature allows an airline to inhibit name changes on a

PNR once it is created. The restriction can be applied to all classes of service or

specific classes; however the product may only be applied to non-group PNRs. The

Sabre Subscriber receives a warning when inventory is sold that is restricted from

having the name changed. An error response is returned when the first attempt is

made to change a name field in a retrieved PNR. If a second attempt is made to

change a name in that retrieved PNR, the space is automatically cancelled and the

cancellation message is sent to the airline. Specific pseudo city codes may be

excluded.

Duplicate Booking Audit

The Duplicate Booking Audit feature alerts the booking agent with a prompt to

cancel when a duplicate booking exists. The Duplicate Booking Audit feature alerts

the user at end transaction of the duplication of itinerary segments in the same PNR

and also searches for the same itinerary in multiple records.

Associate Booking Control

The Associate Booking Control feature removes all booking privileges from a

specific location on a particular airline.

Reference Pages in the Sabre System

More information about the Cost Management products can be found in the Sabre

system using the following reference pages:


Product Name Format Finder Reference

Passive Validation Passive Validation

Ticket Number Notification Ticket Notification

Name Change Restriction Name Change Restriction

HX Processing HX

Passive Notification Airline Segment BK

Airline Segment GK

Claim It Claim It

Duplicate Booking Audit Duplicate Booking Audit

Examples of Credit Requests and Cost Management Tools

Category Tools that Assist Credit Policy

Invalid Flight Date or

City Pair

Passive Validation, Passive

Notification

Sabre will credit for passive segments

booked for a date that the flight does not

operate or for a city pair not operated by the

carrier, including segments that may reflect

city codes, such as NYC or LON.

Invalid Flight Number Passive Validation, Passive

Notification


booked for a flight number that the carrier

does not operate, such as flight segments

that are listed with Traffic Restriction Code

H in the OAG SSIM files are eligible for

credit. Open segments that do not include a

flight number are not eligible under this

definition.

Invalid Class of Service Passive Validation, Passive

Notification


booked with a class of service that is not

used by the associate except for those that

require the Subscriber to use unpublished

booking classes to facilitate passenger

handling, such as frequent traveler awards.

Open Segments Passive Validation, Passive

Notification, Ticket Number

Notification

The associate shall remedy the undesired

behavior directly with the Subscriber.

Fictitious Passenger

Names


Notification, Name Change

Restriction, Ticket Number

Notification



Duplicate Bookings or

Questionable Ratios of

Passive Segments


Notification, Ticket Number

Notification, Duplicate Booking

Audit, Associate Booking Control




Frequently Asked Questions

Question Answer

How can we prevent passive segments

from being entered and billed when we

do not serve the market?

The Passive Validation feature prevents the manual input of

segments that do not match the current schedule data. The Passive

Validation feature checks for city pair, flight number and day of

operation.

Passive Validation won’t work for my

airline. We operate unscheduled

charters that are not published. We

want the agencies to service these

passengers but we also want to know

about the segments that have been

created before we get the invoice.

For those airlines that do not wish to load unscheduled charters in

the Sabre system, the Passive Notification feature provides an

alternative solution. The Passive Notification feature sends a

teletype message containing the passive information at end

transaction. This gives you the opportunity to reconcile the

segment in your system. If you are not holding the segment, you

may notify the agency through a Passenger Reservation Interline

Message Procedures (AIRIMP) message that places the PNR on

the agency’s queue.

When evaluating flight loads, I need to

know which passengers are ticketed to

more accurately predict load factors

and prevent no shows.

The Ticket Number Notification feature will send the ticket

number to your PNR when the ticket is issued for the passenger.

Passengers frequently call into my

reservations offices after hours to

cancel or change their travel plans.

How can we notify the booking agent

so they can cancel or change their

PNR?

The HX Processing tool will automatically place the Sabre PNR

on the agency queue. An SSR with an explanation of the reason

for the cancel and the newly booked segment(s) can be sent at the

same time so the Subscriber knows what has occurred and can

take action without calling your reservations staff.

My reservations staff spends too much

time recapping itineraries booked by

the passenger that are going to be

ticketed by a travel agent. I also want

to reduce the use of passive segments.

Can you help?

The Claim It feature allows the Subscriber to retrieve the PNR

directly from your system and “claim it” for ticketing in the Sabre

system—without a phone call!


Introduction

Sabre provides a quick and efficient invoice reconciliation tool called BIDT (Billing

Information Data Tape) at a nominal cost. BIDT is produced on a monthly basis and

distributed in either a CD-ROM media or via File Transfer Protocol (FTP). BIDT

includes segment detail data and allows you to perform additional analysis of

monthly charges. Requests for BIDT information must be made through your Sabre

account manager. Requests for a BIDT subscription received prior to the 15th day of

the month will be processed by the end of the current month. Requests received after

the 15th day of the month will be processed by the end of the following month.

Media Selections

FTP

Server Based

TCP/IP

CD-ROM

Formats available:

Compressed

Non-compressed

BIDT Technical Details

Block size: 32,712 bytes

Record length: 282 bytes

Billing Information Data Tapes

6


BIDT Record Layout

BIDT Fields

The following table indicates the label, length and description of each field:

FIELD LEVEL/NAME FORMAT START END LENGTH NOTES

Pseudo City Code CHAR (05) 1 5 5

Airline Code CHAR (03) 6 8 3 Commuter carrier

and code share

services are shown in

the references:

N*/COMMUTER

N*/COMMUTER1

N*/COMMUTER2

Board Point CHAR (03) 9 11 3

Off Point CHAR (03) 12 14 3

Passive Segment Indicator CHAR (01) 15 15 1

PNR Locator CHAR (06) 16 21 6

Flight Number CHAR (04) 22 25 4 In compliance with

industry standards

and applicable

regulations, Sabre

provides flight

numbers and flight

dates if they exist.

Current Status Code CHAR (02) 26 27 2

Previous Status Code CHAR (02) 28 29 2

Passenger Name CHAR (20) 30 49 20

Number in Party CHAR (03) 50 52 3

Booking Date CHAR (08) 53 60 8 Format:

YYYYMMDD

Flight Date CHAR (08) 61 68 8 In compliance with

industry standards

and applicable

regulations, Sabre

provides flight

numbers and flight

dates if they exist.

Format:

YYYYMMDD

Cancel Indicator CHAR (01) 69 69 1 1 = Segment is a

Cancel

0 = Segment is not a

Cancel


Access Types: CHAR (02) 70 71 2 DA - Direct Access

MA - Multi Access

DC - Direct Connect

AB - Answer Back

ST - Standard

Country Code CHAR (02) 72 73 2

Location Name CHAR (30) 74 103 30 Location of the

Subscriber

City and State CHAR (20) 104 123 20 City and State of the

Subscriber

Parent ARC/IATA CHAR (08) 124 131 8 In compliance with

industry standards

and applicable

regulations, Sabre

provides ARC/

IATA numbers if

they exist.

ARC/IATA Number CHAR (08) 132 139 8 In compliance with

industry standards

and applicable

regulations, Sabre

provides ARC/

IATA numbers if

they exist.

Class of Service Decoded CHAR (02) 140 141 2

Agent Duty CHAR (01) 142 142 1

Agent Sine CHAR (03) 143 145 3

Create PNR City CHAR (05) 146 150 5 Pseudo-city code of

the original creator

of the segment

PNR Type CHAR (01) 151 151 1 B= Blocked Space

Group

I = Infant PNR

C = Corporate

N = None of the

Above

SIDT Channel Indicator CHAR (01) 152 152 1 Subscriber channel

identification:

B = Business/

Corporate

E = Electronic

System Reservation

N = Non-ARC/

IATA Location

T = ARC/ IATA

Location

ERSP Number CHAR (08) 153 160 8 Electronic

Reservations Service

Provider


identification number

Local Departure Time CHAR (04) 161 164 4

Connect Level Tag CHAR (02) 165 166 2 AB = Answerback

CL = Claim It

DC = Direct Connect

GM = Group

Manager

RJ = Reject

ST = Full

Availability

TT = Teletype

Pending

TA = Total Access

Forced Segment Indicator CHAR (01) 167 167 1 Indicates whether the

segment status code

was manually

appended

Original Seg Create Date CHAR (08) 168 175 8

Alternate Billing Channel CHAR (02) 176 177 2 CD = Consumer

Direct (Online)

Unit Price CHAR(12) 178 189 12 The booking fee or

cancel credit unit rate

Currency Code CHAR(03) 190 192 3 The currency code of

the Unit Price

VBP Indicator CHAR(01) 193 193 1 B = Segment

Qualifies for Value-

Based Pricing

Marketing Carrier CHAR(03) 194 196 3

Filler CHAR(83) 197 279 83

Bill To Code CHAR(03) 280 282 3 The code of the

carrier who is

responsible for

paying for the

booking or credited

for the cancel

billing service handbook-vbp

Documents

segment i

i n g s e r

n v o i c e

t i o n d

c e s c o n t

n t e r p r e t i n

i n g p r o c e s s2

billed segment