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Birdstep Technology ASA Third Quarter Interim Report Torbjörn Sandberg - CEO & President André V. Demarest - CFO

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Page 1: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep Technology ASAThird Quarter Interim Report

Torbjörn Sandberg - CEO & President

André V. Demarest - CFO

Page 2: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep has passed the turning point

Page 2

Birdstep Technology & EasyConnect have passed the

turning point

Q3 revenues of 14,5 million (13,1 million)

Adjusted EBITDA of –2,1 million (-8,7 million)

Four new customers signed in Q3

Rate of new customer acquisitions is unprecedented

in the company´s history. We’re on track for a solid

year in 2011

Remaining challenge to scale SafeMove despite cuts

in Europe’s public sector.

Succeded in carving out loss making Raima

Good and steady progress for making a exit for our

non-core assets.

Page 3: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 3

Birdstep Technology ASA

Headquartered in Oslo

Listed on Oslo Stock Exchange

since 2002 (BIRD)

82 employees- whereof 14 in Orbyte

Offices in Norway, Sweden, Finland,

UK and the United States

Organisation- Birdstep Technology

- Orbyte

Page 4: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

André V. Demarest

Page 4

12 years of relevant experience from Norway in the enterprise software industry with a strong background in financial and human resource management

5 years - Senior VP of Finance and Administration for Fast Search & Transfer ASA (FAST) until August 2006

subsequently acted as a Financial Advisor to FAST until August 2008

Previously - Senior Manager for PricewaterhouseCoopers (PwC) in Transaction Services in Oslo

Certified Public Accountant while employed at PwC in New York

American Chamber of Commerce in Norway - Treasurer and Chairman

Graduated cum laude with B.S. degree in Accounting - Fairfield University, USA

Page 5: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Q3 Financials– Changes in Presentational Format

IFRS Income Statement (P&L):

Operating Revenues – core businesses

EasyConnect

SafeMove

Operating Expenses

Operating Income(Loss) from Continuing Operations

Discontinued Operations

Raima – sold on August 31, 2010

Orbyte – highly probable that a sale will take place within 1 year

Net Income(Loss)

Non-GAAP Measure (EBITDA):

Operating Income(Loss) from Continuing Operations

+Share-based compensation

+Depreciation & amortization

Adjusted EBITDA

Page 6: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Q3 Summary – QoQ Financial Highlights

Delivering Top-Line Growth

11% for core businesses – NOK 14.5m in total

15 % for EasyConnect segment – NOK 10.4m in total

Keeping Costs under Control

Core operating losses reduced to NOK 4.7m

upside of NOK 3.3m during quarter – no more accrued pension benefits due to Norwegian employees

Moving Toward Profitability

Adjusted EBITDA improved by NOK 6.6m to (2.1m)

Operating cash flow improved by NOK 6.2m to (1.8m)

Maintaining Sufficient Cash Balances

NOK 33.5m in the bank

Net cash used during quarter reduced to NOK 4.2m

Page 7: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Q3 Revenue vs. Q2

Operating revenues: NOK 14.5m in Q3 (vs. NOK 13.1m)

EasyConnect: 10.4 in Q3 (vs. 9.0) = 15% increase

SafeMove: 4.1 in Q3 (vs. 4.1) = flat

Discontinued Operations (Orbyte): 6.1 in Q3 (vs. 7.1) = 14.1% decrease

EasyConnect – signed new contracts

Cell C in South Africa

Elisa in Estonia (expanded in Finland)

North American service provider

Page 8: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Q3 Operating Cost Development vs. Q2

Q2 Salaries and Wages:

13.3m in total per P&L

-1.0m – additional payroll tax assessment

12.3m – Total quarterly base line

Q3 Salaries and Wages:

8.0m – Total per P&L

+3.3m - reduction of accrued pension benefits

+1.0m - reduction of accrued vacation

12.3m - Total quarterly base line: before considering

employee turnover

voluntary pay cut by 25% of staff for 1 year from 15 November 2010

Page 9: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Q3 Adjusted EBITDA vs. Q2

Adjusted EBITDA: NOK -2.1m in Q3 (vs. NOK -8.7m)

Improvement of 6.6 – due to higher revenue + upside on cost accrual reductions

Operating cash flow: NOK -1.8m in Q3 (vs. NOK -8.0m)

Improvement of 6.2 – due to higher cash receipts from customers + upside on lower cash expenses

Adjusted EBITDA: NOK -24.5m in FY 2009

Operating cash flow: NOK -24.1m in FY 2009

Page 10: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Q3 Cash Balances vs. Q2

Ending cash balance: NOK 33.5m in Q3 (vs. NOK 37.7m in Q2)

Overall, net cash outflow reduced to 4.2 = improvement of 5.6

Voluntary pay cut by employees

Expected to save NOK 1.7m in cash costs over 1 year from 15 Nov 2010

Expected to receive NOK 2.3m in cash in exchange for shares at a 50% discount on 14 Nov 2011

Discontinued operations – Orbyte

Highly probable that a sale will take place within 1 year

Page 11: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

QoQ Financial Checklist

Delivering Top-Line Growth

Keeping Costs under Control

Moving Toward Profitability

Maintaining Sufficient Cash Balances

Page 12: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

EasyConnect customer wins Q3

Page 12

Signed agreement with CellC in South Africa for its

recently launched mobile broadband product.

Signed agreement with Virgin Media for its mobile

broadband product in the UK.

Signed agreement with Elisa Estonia for its recently

launched mobile broadband product

Signed agreement with North American service

provider

Page 13: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

EasyConnect customer wins Q4

Page 13

Signed expansion order with a leading European mobile

operator

Signed OEM Agreement with Leading Multinational

Telecommunications Vendor

Signed expansion order with a leading European mobile

operator

Page 14: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

EasyConnect clients out there – a growing opportunity

Page 14

-

1 000 000

2 000 000

3 000 000

4 000 000

5 000 000

6 000 000

Q1

20

07

Q2

20

07

Q3

20

07

Q4

20

07

Q1

20

08

Q2

20

08

Q3

20

08

Q4

20

08

Q1

20

09

Q2

20

09

Q3

20

09

Q4

20

09

Q1

20

10

Q2

20

10

Q3

20

10

Easy Connect Activations (excl Inside)

Cumulated

Page 15: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

EasyConnect clients out there – a growing opportunity

Page 15

EasyConnect Go & Advanced: 5 million in total

Easy Connect Inside: 2 million

Totally more than 7 million clients by the end of 2010

Growing opportunity for us to together with our customers

capitalize on all the clients out there for future growth

Page 16: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Changed IR Policy

Page 17: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 17

Orbyte Q3 highlights

Revenues of 6,1 million in Q3 (7,1 million)

Two Orbyte upgrade orders from a major European mobile operator

Orbyte

Page 18: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep Technology has passed the turning point

• Four new Easy Connect customers signed in Q3

• Rate of new customer acquisitions is unprecedented in the company´s history.

We’re on track for a solid year in 2011

• Remaining challenge is to scale SafeMove despite cuts in Europe’s public

sector.

• Succeded in carving out loss making Raima

• Good and steady progress for making a exit for our non-core assets.

Summary

Page 19: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 19

Thank you!

Questions?

Page 20: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep Market & Products

Stephen Morris

VP Products & Marketing

Page 21: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep TechnologyProviding innovative, secure and cost cutting mobile

broadband access and management solutions for service

providers

Page 22: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Service Provider Solution for Operators - EasyConnect

EasyConnect BEC 2.9

Comes Pre-Installed on USB and/or embedded modems Connects to operator networks

Supports roaming control

Includes pre-paid and post billing

Simplifies support

Automate Hot-Spot logins

Automatic Hand-over / 3G handoff

Sold to Mobile Operators & Service

Providers who:

Deliver Mobile Broadband Services

Have Wifi Footprints or partnerships

Page 23: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Market Overview for EasyConnect

Page 23

Operators

Device

Shipments

Service

Profitability

337 Operators Globally deployed, with an estimated 600 by 2013

67 million devices shipped in 2010 growing to 138 Million devices in 2013

Market profitability a key concern with growing costs in relation to returns

GSMA August 2010

Ovum Big-Screen MBB devices

Forecast Sept. 2009

Ovum – Mobile Broadband profitability

a shared responsibility

Subscribers Wireless Modems shipped for business users

showing CAGR of 38%

ABI Research Cellular Modems and MBB

Connectivity 2008

Page 24: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Service Provider Solution for Operators - EasyConnect

Page 24

Support

Data Hand-off

User

Communication

User Migration

EasyConnects business justification covers 4 key areas of savings for operators

Common Client and integrated Support tools can save 9,3 Euro per subscriber customer per annum

The Ability to handoff data to preferred networks allows for savings of 9,9 Euro per subscriber customer per annum

The Inbuilt ability to market and communicate with subscribers provides for savings of 1,6 Euro per subscriber customer per annum

EasyConnects migration services brings customers onto a common platform and allows for up to 5,3 Euro per subscriber customer in savings

Page 25: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Increasing Importance of our Solutions

Page 25

Customers wanting Always Best Connections Seamless transitioning between

networks Alerts and network updates Pre and Post Paid Billing services Integrated Support

Operators Needing Analytics and Statistics Cost Saving network policies Direct Communication Comprehensive Support Reduction

From a Get Connected Enviroment

Page 26: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 26

1 – 6 months

Product enhancements - a continuous process

Next Generation EasyConnect

New Networking Services

Advanced Service Management

Automated Wifi Service

deployment

Analytics and Statistics

Expansions

Second Generation Support

Services

Client Communication Modules

LTE Adaptations

3rd Party Service Management

User Retention Modules

6 – 12 months 12 – 18 months

Page 27: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

SafeMove

Corporate network

Home

Travel

Hotel

Road

Airport

SafeMove

Available on Notebooks, PDAs, Smartphones

Manages wireless networkconnectivity

Provides advanced security

Allows seamless sessions

Reduces costs and increases productivity

Sold to enterprises who:

Have mobile workforces

Recognise that successful mobility needs a differentapproach

Require secure access to data

Page 28: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 28

Market Overview for SafeMove

Enterprise

Market

Platforms

New

Technology

Service

Adoption

Enterprise Mobility Market growing alongside increasing pentration of Mobile broadband in business

Wireless Modems shipped for business users showing CAGR of 38%

The worldwide Smartphone market grew 50pc year-over-year in the second quarter of 2010, driven by Smartphone's powered by Android, IDC August 2010

Increased uptake with Mobile VPN Market growing at 26,1 % Per Annum.

Ovum Enterprise revenue forecasts,

2009-14

ABI Research Cellular Modems and MBB

Connectivity 2008

Nielsen Company 2010

Frost & Sullivan World mVPN Product Market 2008

Page 29: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Service Provider Solution for Enterprises - SafeMove

Page 29

Maximize

productivity

Reduce data

costs

Security

Operational

efficiency

SafeMove business justification covers 4 key areas of efficiency’s for enterprises

Real-time access to corporate resources independently of time and place results to significant time-savings, increased productivity and improved quality of service

The ability to seamlessly switch to preferred networks allows for savings of over 200.000 Euro per annum for a customer with 1000 users

Standards-compliant security

Automated secure connectivity to corporate network reduces the probability of human error when dealing with corporate data

Always online, always available

Allows up-to 30 per cent increase of efficient working time

Enables right decisions based on accurate information at the right time

Page 30: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Increasing Importance of these services

Page 30

Enterprises needigng Roaming Control IT Support simplification Expanded policy Controls Cost efficient network routing Reporting & Statistics Support of new technologies

Users demanding Complete mobility Automatic network selection Seamless application handling

Operators/Service Providers Seeing Opportunities in a seamless

”always connected” world!

From Corpoate LAN Access on the Move

Page 31: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 31

1 – 6 months

SafeMove Product enhancements - a continuous process

New reporting and statistics

Deployment enhancements

Authentication enhancements

Improved diagnostics

Application Session persistence

Access network resilience

Advanced application control

Next generation cryptography

6 – 12 months 12 – 18 months

Page 32: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Our Market Progress

Page 32

Platform extensions for WiMax and Android solutions

Regional breakthrough’s showing global suitability of Birdstep solutions

Product suitability to North American market proven with two key partnership wins in Q3

Attracting world leading SI’s for regional partnerships

Product performance is shown with a key OEM partnership with a large multi-national

Page 33: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Great product in a growing market

Increasing demands and service relevance

Increasing product value and platform coverage

A path of innovation

Succesful market leadership

In Summary

Page 33

Page 34: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

EasyConnect Sales Insight

Michael Jönsson– VP Global Sales

EasyConnect

Page 35: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

We have a great product in a growing market

We are providing advanced functionality to assist with minimising support - fully in par with market trends:

The market has challenges - and therefore opportunities. These we seek and deliver against.

The EasyConnect Market

Page 35

Svenskvalitets Institute Oct 2010

Page 36: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

An ever increasing no. of operators face OPEX challenges and realise they need help to address these

New global RFPs showing big intent to standardise on solutions against any environment

Increasing demands on operational excellence – cost, time, innovation & quality

Increasing demands on market alignment with System Integrators and hardware manufacturers

Economy of scale driving new business - hurting the smaller competitors

What we are seeing in the space

Page 36

Page 37: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Cell C is 100% owned by 3C Telecommunications (part of Oger Group)

Third Mobile Operator in SA after MTN and Vodacom

Initial contact in December 2009

Sale cycle = 9 months from first contact to contract signature.

Example of our recent success – Cell C

Page 37

Page 38: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Our way to signature

•Complex USSD structure

•Multiple vendor support

•Backend solution for roaming tariffs

•Initially no WiFi requirements, but future capability

Special requirements

•Standard Product

•Quick turn-over project (compressed time-plan, demo)

•Constant reminder (webex, documents, meeting in Barcelona, ”home-meeting”).

• ”Honest” vendor

•Assistance with management presentation

•Mulitple interfaces within Birdstep

•Agressive yet creative Pricing

Birdstep• Assistance with ”standard

contract”

• On-site project kick-off based on a LOI and not signed contract

• On-site contract negotiations

• Management discussions (CEO -> CEO)

Contract

Product Sold:

BEC 2.9 GO

Initial Deal Value:

1 MNOK

Page 39: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Advanced Pre-Paid Service

Common Support Capability

Intelligent Roaming messaging

Supporting need for differentiation as well as end-customer communication

Upsell Opportunities: Extenstion to additional Wifi

Service (Phase 2) Additional Brand - RedBull

(under Negotiation)

Delivering a great experience with Cell C

Page 39

Page 40: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 40

Delivering on our Commitments – part 1 (3)

Build strong & coherent sales team

in Europe

Coninue to build pipeline

Proven product & strong experience

w/ commercial guile to close new

deals

Provide superior product, support &

road-map to grow existing accounts

Close 2 new deals per Quarter in

2010

Maintain # 1 position in Europe

Dominate Europe

In order to achieve our projected growth

Strong & experienced team in place in

Europe.

> 150% growth in pipeline. Now

exceeding 25 MNOK per quarter

Great deals with key customers in

Europe (TDC, 3Grp, KPN, Elisa Finland)

Six Deals Closed in 2010 so far:

Q1: Meteor/Eircom + KPN Group

Q2: US Serv. Prov. + Virgin Mobile UK

Q3: CellC (SA) + Elisa Estonia

+ LoE via SI for Latin American Grp

No 1 Vendor in Europe

Progress so Far

We are doing it!

Page 41: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 41

Delivering on our Commitments - part 2 (3)

Expand regional sales teams

Partnering with leading global &

regional SI‘s

Partnering with leading HW vendors

Use position and foothold in US to

enter US Operator Market

Use new products to enter

competitors fields

Increase Market Reach

In order to achieve our projected growth

New Recruits in Latin America

Juan M. Alvarez now Sales Director Latin

America

Partnership with world-leading SI for LA:

Latin America => Latin America Group Deal

with first deployment for Mexico

OEM Partnership w. Leading HW vendor:

OEM & Sales collaboration Agreement signed

Oct/Nov for BEC 2.9 & 3.0

Successfully entered US carrier market:

Contract with US Service Provider

Additional Expansion orders with US Ser. Prov.

Additional field trials underway in US

Competitor Fields:

US Serv. Prov. - DigiNext

Red Bull (CellC) - Webtogo

US Market - SmithMicro

Progress so Far

Page 42: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 42

Delivering on our Commitments – part 3 (3)

Close partnership with customers to

increase run-rate

Use strong Road-map for continued

upsale

Use new products to convert entire

MBB bases at customer to Birdstep

Create significant re-current revenue

for Birdstep

Truly become Market Leader

Capatilize on base

In order to achieve our projected growth

Examples of such close partnership:

2.8 MNOK expansion deal with Nordic Mob.

Operator

3 MNOK license deal with leading Mobile

European Operator

2 MNOK expansion deal w. Elisa

Strong Roadmap for Upsale:

EasyFlash (e.g. Elisa, 3RoI)

EasyHelp (Latin American Group)

New Products to convert installed base:

EasyFlash (see above)

UMT: Negotiations w. Operator in Europe

Recurrent revenue now generated

through new pricing & licensing models

Progress so Far

Well on our Way

Page 43: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

What’s Next - Game Plan

Europe: Domination

Birdstep to become / remain the dominant vendor & obvious choice

Keep, Grow & Expand Installed Base

Select, Dominate & Win new Accounts

Middle East & Africa: Beach-Heads & Cherry Picking

Birdstep to become established player in preferred regions / markets through careful

selection of Markets & Customers

USA: Major Carrier Vendor

Birdstep to continue & accellerate transition from OEM player to Carrier Vendor.

Become chosen vendor to at least one of 4 major Operators.

Latin America: Strong Presence

Birdstep to capitalize on LA Engagement & SI relation to establish strong presence in

major markets in Latin America.

Asia Pacific: Investigate & Position

Birdstep needs to investigate and position for market presence in 2012

Page 43

Page 44: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Current EasyConnect Pipeline

Page 44

Opportunities in ClosingOpportunities in Process

(from proposal stage)

Qualfied Leads &

opportunities

52060

Closed

Ser.Prov.

US

Page 45: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

In Summary

Page 45

f

EasyConnect Sales Insight

Delivered 2 new deals per Quarter

Increasing Revenue Quarter by Quarter

Expanding upon existing account base

Following strategy with partners for: Market Reach (System Integrator)

One-stop shopping (HW – OEM)

Overall Solution (complementary offering)

Built Sales Team and Pipeline for a great 2011

Having Fun

Page 46: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Operational Excellence

Anders Storm

VP Operations & Engineering

Page 47: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Anders Storm

Page 47

Msc, Computer Science and Engineering

ABB: Executive Management Trainee

13 years within the data and telecommunication eco-system

12 years in management, 7 years as senior line-manager

10 year within product development and operations

6 years within Sony Ericsson R&D, 100 M Euro, Presidents Award

Start-ups and large corporations

Page 48: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

The foundation for success

Page 48

Pleased customers

Responsive sales

Innovative products

Eng

&

Ops

Engineering and operations

has fundamental impact on

Birdstep success

Page 49: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep

SystemIntegrators

ChipsetVendors

OperatorsMVNO

OEMs

Partners

A need to embrace the eco-system

True success comes from

embracing all players

Page 50: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 50

Key Requirements on Birdstep as a Supplier

Time To Market

High Quality

Innovative

solutions

Seamless end-

user

Experience

Technology

Services

Time To Market (TTM) is nothing without Quality

We are expected to drive the innovation

The operators/services providers brand

Low

cost Cost optimized delivery

Page 51: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Our principles of excellence

Page 51

Over deliver on customer expectations

Be Responsive

Learning organization

Embrace innovation

Quality, Quality, Quality

Page 52: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 52

Cost efficient resource expansion and increased efficiency

Tight quality control

Reduce TTM

Global support capabilities through world class support organization

Technology partnerships

Improved innovation process

Our planned market growth requires

Page 53: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

2010

Q2Q1Q4Q2Q1Q4Q3 Q3

Main objectives

2011 2012

Quality ControlImplementation of full ALM toolwith test Automation and Quality Metrics

Centres oF ExcellenceComplement internal effiancy with with near-shored centres of excellence

TTM KPIReduce TTM by 50% (efficient tools, improved ways of working) Q4-2012

World class support organizationGlobal support with EU and US hosting

Embrace innovation

FedEx days ”Google 20%”

Vendor RelationshipsCloser partnerships with the key hardware vendors and chip-set manufactures Cont.

Timeboxed

Page 54: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

In Summary

Page 54

f

Operations & Engineering

• Embrace the Eco-system

• Understand key customer requirements and over

deliver on customer expectations

• Be a trustworthy foundation for the organization

Page 55: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

In Summary

Torbjörn Sandberg – CEO & President

Page 56: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Birdstep Technology

Page 56

f

In Summary

Underlying EasyConnect Growth (15,0 %) showing

positive trend

Key financial benchmarks being hit

A growing market with increasing opportunities

Fantastic customer traction and an increased

pipeline

Clear Engineering and Operation direction and

control

Focus is delivering results

Page 57: Birdstep Technology ASA Third Quarter Interim Report · New global RFPs showing big intent to standardise on solutions against any environment Increasing demands on operational excellence

Page 57

Questions