birmingham energy savers a new kind of partnership chris hall – carillion energy services
TRANSCRIPT
Birmingham Energy Savers
A new kind of partnership
Chris Hall – Carillion Energy Services
Background – quantifying required outcomes
By 2015
1. 12,000 fuel poor households benefiting
2. Annual CO2 emissions reduced by 18ktonnes
3. 150 SMEs assisted to participate
4. 300 new Jobs
5. Active client function and reporting arrangements that match localised governance
6. £75m of loans
7. Landlord and health trusts actively involved
What does the market need?
The Green Deal creates a new market, but;1. Suppliers need confidence in continuity of demand2. Consumers need confidence in both vfm and guarantees3. Both need consistency of pricing and consistent market
conditions
The BES partnership in action
Partnership is expressed in• Co-location• Co-creation and messaging• Shared commitment to social values• Contractual commitments to social, environmental and economic
KPIs• Open book reporting
The first 75 days
• 0800 number established over 9,000 calls made• 40 Community Organisations signed up as lead generators /
ambassadors and making 1,100 e-referrals• Home visits and local lead generation in targeted areas to identify
vulnerable households• 952 assessments scheduled• Over 900 vulnerable people signed up for Affordable Warmth ECO
through local referrals and home visits• Work started on DECC Go Early, Fuel Poverty Action schemes (7
tower blocks, 2 schools, 5 community centres)
The first 75 days
• 138 person days pre-employment support• 48 people into new jobs - 29 previously unemployed and 9 at risk of
redundancy• 4 Business Action on Homeless work placements• 100+ SMEs engaged with 4 local companies contracted for
assessments and 12 for insulation and heating measures
What we’ve learned
• Strong community support for the BES package• Genuine customer interest, but poorly informed• Appetite for green jobs• Fragility of the supply chain and the destructive potential of the ECO
market• ECO market is confused and energy companies are making a range
of offers• “Fully Funded ECO” are scarce and need consideration
