bis-assignment 2

7/28/2019 BIS-Assignment 2

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Business Information System

Name: Mohmedfaizal Kadri Roll No. : D-302422Assignment No.: 02 (Flow Chart Of Library) Date: 02nd January, 2013

INTRODUCTION :

This Assignment is based on the Library process, how the issuing

process to return process are followed in the library. We have to analyse the existing (AS

IS) process and find out the problems which makes difficulties in it and from the analysis

we have to create a new Automated process flow chart for the library process. Also we

have to Prepare Questionnaires for Customers & Library Staff.

1) FLOW CHART ON AS-IN PROCESS :


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2) PROBLEMS IN AS-IN PROCESS :

As per the data given in the assignment I have drawn flow chart on AS-

IN process. We can see that library has total 300 member who already subscribed the

library. Membership fee is Rs. 400 per year per person. A person who is above 18 or 18

only can subscribe. There are 5000 books are available in the library and 1000 are only forreference use it cannot be issued to any customer. Daily approximately 100 members come

for the issue and return books. We can see that number of customer per day is high where

books availability is low. Only 4000 books can be issued. So here the above AS-IN process

is not effective or feasible for the better utilisation and process of the library. There are

some bottlenecks in the process which we have to eliminate or to modify to make process

efficient and effective for customers as well as library staffs. On the basis of analysis we

conclude that Software applications are not so effective so records of books cannot stored

in better manner. Also the staffs of library have to work manually in the AS-IN process. If

we develop some Computerised application so work can be minimised with the help of

computers and applications.

3) FLOW CHART ON TO-BE PROCESS :

4) INTERVIEW QUESTIONS WITH LIBRARIAN :


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An analyst who visited and inspected the library and its process, for the

better and effective process they wants to develop a Software application so work can be

reduced and problems can be solved and maximum utilisation of books can be done. The

following questions would be ask to the Librarian.

1) What is your cataloguing experience in library ?2) What weakness will you work on to improve your professional skills ?

3) What types of policies and procedures you might develop ?

4) What is your technological experience ?

5) Describe your technology experience in computers, Web design,

E-resources, web-2.0

6) What databases would you recommend adding to our existing online server &

collection?

7) What kinds of features you want to add in the application ?

8) Have you ever faced bugs in existing application ? what kinds of bugs ?

9) Describe a workplace conflict you encountered and how did you go about resolving

the problem ?10) Describe the situation where you initiated change. What was it and what steps did

you take for the change ?

5) INTERVIEW QUESTIONS WITHCUSTOMERS :

1) Library staff treat you fairly and without discrimination ?

2) What types of books you are interested ?

3) How many books do you issue in a week ?4) Is library staffs provide quality service ?

5) Time period of Book return is sufficient or you require more time ?

6) QUESTIONNAIRE FOR LIBRARY STAFF :

Questions Always Mostly Some

Time

Never

I am able to access computer workstations in the library

Computer facilities and electronic equipment are accessible

Printing facilities are adequate

What do you see as the most important role of library staff ?


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8) DATABASE TABLES FOR CUSTOMERS,SUPPLIER & REGISTRATION:

For Customers :

Sr

No.

Roll No. Name Course College

Name

Address Mobile

Number

Book

IssuedBook

Returned

For Suppliers :

No. Name of

Supplier

Address Contact

No.

Book

Purchased

Book codes

For Registration :

No. Name Subject Book

Authors

Time Sign


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9) NEW REGISTRATION FORM FOR

CUSTOMERS :

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bis-assignment 2

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