blending assurance & enhancement dr andrew - day 1 - session 1
TRANSCRIPT
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
BLENDING ASSURANCE & ENHANCEMENT FOR EFFECTIVE REVIEWS
The conceptualisation and operation of an internal review at Bahrain Polytechnic
AGENDA
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
1. Background2. Review v Audit3. Why Is It Important?4. Consequences5. Finding the Balance6. Blending Assurance &
Enhancement7. Outcomes
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2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
AUDIT VERSUS INTERNAL REVIEW
Audit: ‘A systematic and independent examination of processes, documents and records to confirm alignment with identified quality standards’.
Review: ‘ To make sound judgements and decisions about the improvement of, continuation of, or changes to what is being reviewed’.
– 4 –
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
THE ENHANCEMENT – ASSURANCE CONTINUUM
Practitioners
InstitutionalBodies
External Stakeholders
Enhancement Management Assurance
Internal External
– 5 –
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
WHY IS IT IMPORTANT?
For academics, QMS emphasises:
• Imposition over Negotiation and Social Construction
• Assurance, Accountability, Audit & Assessment over Enhancement, Empowerment, Enthusiasm & Excellence (Houston, 2008)
• Industrialisation of the Language for Education (Law, 2010)
– 6 –
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
CONSEQUENCES
Without engagement:
• Culture of managerialism and compliance• Alienation• Disaffection
– 7 –
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
FINDING THE BALANCEMiddle Leaders hold a pivotal role:
• Turn conceptual frameworks into practical activity and outcomes, thus achieving assurance and compliance.
• Turn best practice from tutors into policy and procedure, thus achieving enhancement.
• Our purpose: ‘To make sound judgements and decisions about the improvement of, continuation of, or changes to what is being reviewed’.
– 8 –
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
BLENDING ASSURANCE & ENHANCEMENT
Assurance• Terms of Reference
• Review Team• Review Process• Report
Enhancement• Working Groups• Focus Groups• Workshops• Communicate
– 9 –
2nd ConferenceNational Authority
for Qualifications & Quality Assurance
of Education & Training
FEB 2013
© The views expressed in this presentation are those of the speaker’s, and not the NAQQAET
OUTCOME
Assurance, accountability and audit blended with engagement, empowerment, enthusiasm & excellence.
• 25 recommendations passed at QA and Senior Management levels
• Logged feedback from tutors positive and constructive
• Working groups continue to contribute to development of English provision.