blogs, wikis and relationships
DESCRIPTION
Presentation to communications directors for English hospitals and health authoritiesTRANSCRIPT
the Live Web blogs, wikis & relationships
PowerPoint is evil
you’d better start swimmin’
…markets are conversations. Their members communicate in language that is natural, open, honest, direct, funny and often shocking. Whether explaining or complaining, joking or serious, the human voice is unmistakably genuine. It can't be faked. Most corporations, on the other hand, only know how to talk in the soothing, humorless monotone of the mission statement, marketing brochure, and your-call-is-important-to-us busy signal. Same old tone, same old lies. No wonder networked markets have no respect for companies unable or unwilling to speak as they do.www.cluetrain.org
PCTs
health health
authoritiesauthorities
the Web it is a changin’
• the Static Web and the Live Web– library - broadcast - my space– mass - niche - people
• content relationships
• conversations
Blogs :: reading the Live Web
• S is for ‘self-organising’
• O is for ‘out of your control’
• U is for ‘unpredictable’
• N is for ‘networks’
• D is for ‘discourse’
Blogs :: writing the Live Web
• V is for ‘voice’
• I is for ‘i with a small I’
• S is for ‘simple’
• I is for ‘improvise’
• O is for ‘open source’
• N is for ‘narrative
Wikis :: the even Liver Web
• crowdsourcing• open source• the Network Effect• conversations in action
Proof positiveBlogs • Microsoft• Brook• content to be different Wikis• Cambrian House• Katrinahelp• This World is Our World
There’s no place like…… the Live Web
talk to me…
www.theinternationale.org :: the Blog
www.conversationacademy.com :: the training