The ChallengeToday, as much work is done outside the office as inside. Competitive organizations recognize that they must move business information quickly from the desktop to the field, and back again. They need a streamlined and mobile version of their existing asset management application—one that not only enables data capture from multiple sources, but also provides functionality to support better decision-making in the field. Enterprising companies demand a solution that not only enables technicians to log hours, but also capture critical transactional information so they can complete their jobs efficiently and effectively, and accurately capture costs.

The SolutionCyan Work is a comprehensive mobile application used to extend a wide array of work and asset management tasks from leading ERP / EAM systems. The solution reduces labor by eliminating the need for printing and distributing paper-based work and service orders while simultaneously replacing manual key entry of paper- based work orders into any backend ERP / EAM system, with automatic wireless synchronization. With both online and offline capabilities, the solution enables the remote resources to complete job tasks uninterrupted in the field, facility, or factory, in a role-based experience. Companies can leverage all the power of the organization’s backend ERP / EAM system through a simple and intuitive mobile interface.

Leaders in Mobile Field ServiceBlue Dot

Cyan Work

Product Features

> Inbox Sort, filter, track work by department, due and overdue date

> Work Details Work order header details, user defined and custom fields

> Activity Details Multiple activities, task instruction checklist, comments

> Equipment Details User defined & custom fields, meters, work order history

> Documents Upload & download multiple file types.

> Quick Complete Rapidly capture comments, closing codes, downtime on one screen

> Parts Search, issue & return online and offline

> Create Ad Hoc Work Orders Leverage templates to rapidly create work order in the field

> Quick Labor Booking Book regular time, overtime, multiple entries, corrections

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The Cyan Mobile Platform is a state of the art mobile technology infrastructure use to design, modify and deploy all Blue Dot mobile field service solutions. The Platform supports a secure communications infrastructure specifically designed to support occasionally connected devices and applications, providing fast and efficient data transport that is fully automated and seamless to the mobile user. Additionally, it provides a flexible integration framework enabling mobile applications to interact with one or more back-end systems, whether those systems are hosted or running in a customer’s on-premise environment. A variety of integration approaches are supported, ensuring that your data can be effectively mobilized regardless of where it resides.

www.bluedotsolutions.com

The Cyan Mobile Platform

Extend work orders electronically to the point of the transaction and improve visibility, increase work-order capacity, and expand resource utilization

Automate your work order management processes to access detailed asset information quickly and reduce the complexity of paperwork

Recoup significant time by shifting manual processes and paperwork to automated, electronically processed, work that is completed efficiently

Mobile field workers receive up-to-date work order details with the ability to update status in real-time, including customer feedback, exceptions, and customer signatures

Increase enterprise-wide adoption of your ERP / EAM system by extending the functionality of this solution out to the mobile workforce

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Business Bene�ts

Phone: 866.303.8324 (toll-free) Email: sales@bluedotsolutions.com

Product Features (Continued)

> Pictures Capture pictures in the field and associate it to new or existing work orders

> Service Report Record critical service details, including a customer verification signature

Leaders in Mobile Field ServiceBlue Dot

Cyan Work