Bluebird devices define a sense of pride and craftsmanship along with the reliability that every client appreciates. Bluebird’s premium mission critical devices that fulfill your clear-cut industrial demands such as true mobility, industrial data capturing, real-time visibility for quick resolution, rapid computing technology, seamless payment, and full ruggedness in harsh condition.

BLUEBIRD COMPANY PROFILE

Spread your wings

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1 22 120 3,000 10,000

Bluebird understands customers We understand our clients’ complex business environment and identify with the point of their various requirements. Bluebird has been through an intensive process of development and came to a meaningful and advanced technical consequence. So we have confidence that we can save your industrial resource with our proud solutions.

Only 1 AIDC & Payment ProviderBluebird is the first and only global manufacturer which pro-vides all the different types of industrial mobile devices from mobile computers, payment ter-minals to enterprise tablets. As a proven global expert, Bluebird delivers enterprise class reliabil-ity and low TCO with our proud products.

22 Years With more than 22 years of in-depth study, Bluebird has presented cutting-edge indus-trial mobile devices for various industries. We deliver high-qual-ity products to our enterprise customers based on global standards and procedures which are continuously reviewed and updated.

120 CountriesBluebird is currently present in more than 120 countries. We have structured our sales and service units to target customer needs in a variety of industries. Global sales and service man-agement is centralized, whereas implementation takes place at the local level.Our process for focusing on the best mobile devices comes from a pure dream to develop everything that we work with.

3,000 Customers Bluebird is proactively taking action to cater for our 3000 customers’ needs. Our devices have been used by customers in 120 countries for a long periods of time.

10,000 Applications From crew members working in European National Railroads, to resource explorers in Brazil Am-azon, users have boosted their productivity by partaking in our programs. We are continuing to optimize our products in over 10,000 work environments.

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The only one provider Bluebird is the first and only global manufacturer which provides all the different types of industrial mobile devices from mobile computers, payment terminals to enterprise tablets. With an innovative and experimental spirit, Bluebird has applied logical extension to industrial mobile devices and created a working lifestyle which allows enterprise customers to maximize their investment, improve workforce productivity and manage performance in the most efficiency way.

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Mobile Computers

• multi OS support • true mobility - light, small & long lasting battery• TankSmithTM ruggedness & durability• excellent industrial network connectivity• lightning fast data capture• dual side programmatic buttons including PTT• rapid computing technology

1Payment Terminals

• secured payments with Stone Wall Security™• the latest & various payment methods• trendy customer loyalty programs• the next generation performance with ARM• Linux with QT and comprehensive SDK & TMS• integrated multi-function with AIDC ruggedness• sleek and ergonomic design

2Enterprise Tablets

• dedicated SW support from installation• multi OS support • true mobility - light, small & long lasting battery• TankSmithTM ruggedness & durability• excellent industrial network connectivity• rapid computing technology

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We create products that never existed in the world With an innovative and experimental spirit, Bluebird has applied logical extension to industrial terminals and created a working lifestyle that allows clients to maximize their investment, improve workforce productivity and manage performance in the most efficiency way.

Touch Mobile Computers

EF500, EF500R, EF400

The sixth master piece of over 10 years’ endeavor

Touch Mobile Computers

BM180, BP30, SF550

The all-purpose industrial handheld computer

Over 10 years have taken place – we have been through an in-depth process of developing meaningful technology with countless evaluations and improvements with two predecessors, perfecting the full touch enterprise mobile technology.

• multi OS support, Windows Embedded 8.1 or Windows 10 or Android 5.x

• true mobility - light, small & long lasting battery with extreme power saving design

• TankSmithTM ruggedness with 1.2m Drop / IP67 sealed, MIL-STD 810G

• excellent industrial network connectivity which supports 3G, 4G, WIFI and bluetooth

• simple and easy PTT : make use of the real-time voice transmission using IP net

• lightning fast data capture

Perfect result of combining a simple design and a rugged edge that a high-paced industry needs.

• multi OS support, Windows Embedded 8.1 or Android 4.4

• true mobility - light, small & long lasting battery with extreme power saving design

• TankSmithTM ruggedness with 1.8m drop with MIL-STD 810G

• excellent industrial network connectivity which supports 3G, 4G, WIFI and bluetooth

• Ergonomic design of slim form factors for easy grip and portability

• simple and easy PTT : make use of the real-time voice transmission using IP net

• Built-in 1D/2D barcode scanner

• payment transaction with MSR

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Mobile Computers

BIP5000, BIP6000

Industrial intelligence and durability in your hand

All In One Mobile Computers

BIP1500, BIP1300, AO350

You have everything you need

Payment Terminals

CT280, MT280, MT401, EP200

Seamless payment with rich interactivity

Tablet Computers

ET100, RT100, ST100, BP50

Deliberate in all aspects

They boast in their portability and they are designed for use in the harsh industri-al environment.

• TankSmithTM ruggedness with 1.8m drop / IP65 sealed, MIL-STD 810-G

• Small and lightweight, ergonomic design minimizes pressure on hand

• Extended battery, longer battery cycle with extreme power saving design including low power consumption processor

• excellent network connectivity and communication

• lightning fast data capture

• comprehensively extended functionalities

Small and lightweight terminal combined with various card reader and printer that is used for on-the-spot payment on train, flight, department store, gas station, etc.

• All-in-one product including one of the fastest printer, various payment function (MSR, IC-card, NFC) and barcode reader

• Inner antennas prevent horizontal damage, withstand 1.5m drop

• Strong communication function that can be used anywhere in the world

• Rapid computing system, RAM and interworking with POS and ERP

• Easy additional extension such as fingerprint verification, camera installation, etc.

• SDK, developer friendly environment

Small and lightweight terminals with semi-mobility maximize customer en-gagement in department stores, restau-rants and grocery stores.

• Gives the most stringent level of protection through Stone Wall Security™ using Patented PCI PTS 4.x and EMV certifications as well as the popular encryption

• Provides various payment methods including contact and contactless card payment functions, manages customers through loyalty program

• Has Arm 11 Processor delivering fast speed

• Applied ruggedness of AIDC products to payment terminals

True industrial tablets that allows check-ing real-time information, processing transactions, payment, etc. Comes with detachable accessories, waterproof and dustproof functions and TankSmith™ technology.

• Understanding enterprise customer environment and software conditions from installation

• Mission-critical devices are able to remain for the next 7 years without discontinuing any components

• Industrial durability - every component is tested

• Support Windows Embedded 8.1 pro or Window 7, NFC, GPS, etc.

• Bluebird enterprise tablets with some peripherals can replace the existing POS systems

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Create a personalized experience with leading technology

Retail

Experience real fast and real efficiency

Transportation

Create unforgettable experiences as you connect with your shoppers. Engage your customers with Bluebird’s devices to help them understand a particular product, let the customers know of the latest promotions, check for availability and offer them all-inclusive payment op-tions to seal the deal.

• supermarket, superstore, warehouse club, department store, discount store, convenience store, apparel, footwear, electronics specialty, drug store/pharmacy, home improvement, etc.

• customer engagement & sales, mobile payment terminal, POS & counter management, merchandising & inventory management, storage management, staff communication, shopping guide integration, staff ID management, customer self-service, field service, device & asset management, fleet management

Bluebird offers numerous transportation solutions that optimize operations and accelerate circulation. Transport passen-gers and cargo safely, with efficient, re-al-time data access and reliable network connectivity. Synchronize supply chain execution with visibility into inventories, performance and costs.

• railway & subway, airline, bus, ferry, taxi, car sharing, etc.

• mobile ticketing, validating tickets, on board sales, merchandising & inventory management, passenger seat display, in-flight sales, integration travel information, RFID transportation solution, staff communication, device & asset management, fleet management

In-depth studies result in sharper visibility Understanding and relating to the global clients has become a critical tool for many thriving companies that want continued success. Bluebird can identify with this need for competition and the significance and impact that market globalization has on the potential for increasing profit and growth.

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Maximize efficiency by understanding operational efficiency level

Distribution FMCG

The best way to cut costs and improve customer satisfaction

Restaurant & Hospitality

Stay close to customers

Government

Professionalize your work with comprehensive mobile solutions

Maximize your efficiency to stay competi-tive.Master the supply chain in the distribution industry with Bluebird’s strategic visibility and operational control solutions. Provide your workers with route optimization to manage your fuel expenses and provide reliable communication on the move.

• mail & parcel delivery, logistics, warehouse, drug wholesalers, food & beverage, cosmetics, etc.

• pickup and delivery, shipping & delivery, inventory management, forklift management, direct store delivery (DSD), mobile payment terminal, put-away and replenishment, receiving and sortation, work order validation, packing and staging, CPFR (collaborative planning, forecasting replenishment), RFID transportation solution, staff communication, fleet management, device & asset management

Bluebird’s mobile device solutions re-duce customer service costs. Improve their satisfaction and boost sales. With our mobile computers, information is immediately sent from the initial pick-up to downstream operations, streamlining work procedures. Automate processing of shipment information to increase the accuracy and speed delivery times. Help your associates provide better customer service and improve sales by giving them access to product information, inventory status and quick payment.

• restaurant, hospitality, etc.

• DSD, shipping & delivery, SFA, warehouse management, promotion asset management, customer engagement & sales, POS & counter management, mobile payment terminal, merchandising & inventory management, staff communication, shopping guide integration, staff ID management, device management, fleet management

The customers is always right. Have confi-dence in all your operations as you assign your business with the best task tracking solutions Bluebird has got to offer. Take charge out in the front and in the back. Stay on top of every order with easy and accessible tools. Your staff will thank you and your customers will know of your commitment to their satisfaction.

• public safety, military, public administration, post office, health center, etc.

• counter & front task management, mobile payment terminal, customer ordering and payment on table, inventory management, order taking and payment, kitchen management, staff communication, loyalty, membership & gift cards, guest safety and security, device & asset management

Bluebird’s leading edge mobile solution helps your work.Serving and protecting the general public often requires the best of people. Your self-sacrifice is renowned and Bluebird solutions want to give back to our heroes with reliable devices and tools with spe-cialized management applications that can efficiently collect data and streamline information transfer.

• bank, insurance, etc.

• traffic law enforcement, parking enforcement, patrol mobile solution, identification authentication, user authentication, staff communication, outpatient management, pickup and delivery, evidence management, classroom management, data collection, device & asset management, fleet management

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We are here to help you We provide immediate service anywhere.Bluebird, Inc. has over 80 professional and authorized service and support centers around world.

Bluebird Inc. (HQ)

Manufacturing Facility

Overseas Office

R&D Center

Authorized Service Partner

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We are here to help you Bluebird has professional service centers throughout the world. We provide immediate service anywhere. Bluebird, Inc. has over 80 authorized service and support center around world.

Bluebird Inc. (HQ)

Manufacturing Facility

Overseas O�ce

R&D Center

Authorized Service Partner

ASIA

EUROPE

AFRICA

AUSTRALIA

SOUTHAMERICA

NORTHAMERICA

Bluebird USA Inc.

R&D Center(Bengaluru, India)

Bluebird Inc. Headquarters (Seoul, Korea)

Manufacturing Facility (Sungnam, Korea)

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Bluebird Knowledge Station (KS)

Bluebird Knowledge Station provides extensive informa-tion, developer tools, software download, device instruc-tion manuals and online technological support to our partners.

Bluebird Global Service System (BGSS)

BluebirdBGSS helps users utilize Bluebird devices to 100% with reference to training, request support, tracking repair state, warranty service, and spare part purchase.

BluebirdCare

To our partners and customers, Bluebird warrants all of our devices for one year. If you wish to extend the war-ranty period, you can gain it through The BluebirdCare.

Support & Service

1 The Bluebird Care is limited to paid devices and batteries. And must be purchased within 90 days of Bluebird shipping date. Bluebird Care is activated from PO received date except Basic Care.

2 1 or 2 years renewal - purchasing requirement : before the end of each warranty, only

the customers who bought Special Care and Total Care can buy a renewal and the 1 time purchasing of the same warranty program is possible. The price of 1 or 2 years renewal after the purchasing of 5 years Special or Total Care are negotiable with sales managers.

- Guaranteed terms and conditions : the same condition is guaranteed for 1 or 2 years when you buy it.

3 Special Care and Total Care warranty period are up to 7 years.4 Out of Coverage Warranty coverage does not cover any of the cases below : - Unauthorized service center or untrained person repaired the

breakages.

- Original factory serial numbers have been removed, deleted, and damaged.

- Damages by improper use such as inappropriate packing, opening, assembling, installation, remove, etc.

- Damages by external shock on purpose. - Damages by abnormal use or abusing. - Dismantlement by an unauthorized person, intentional damage,

accidental disruption by conflagration, larceny and war, disruption by natural disaster like flood or earthquake.

5 Battery Refresh - Battery shipping cost is not included in Battery Refresh service. You

cover two ways shipping cost inbound (receive new battery) and outbound (return defected battery).

- Before purchasing Battery Refresh and/or Total Care, you have to discuss with our sales manager whether battery shipping is possible for your country according to IATA (International Air Transport

Association) rules. - Purchasing requirement : Special Care(optional) and Total Care

programs cover battery replacement. - Guaranteed terms and conditions : after 24 months of purchasing

devices, Bluebird replaces the old batteries. - Built-in batteries are excluded. - After receiving new the batteries, you have to return the old

batteries to Bluebird HQ.6 For OS upgrades, you need additional consultation with your

Bluebird sales manager.7 If you are in exceptional situation that cannot be applied to

Bluebird Care, Bluebird can offer a customized warranty under prior consultation.

8 Internet help desk - You can get appropriate service through Bluebird KS and a discrete

regional service manager.

Category Basic Care Plus Care Special Care Total Care

TermDevice 1 year 3 or 5 years 3 or 5 years 3 or 5 yearsBattery 1 year 1 year 1 year 1 yearAccessory 6 months 6 months 6 months 6 months

Repair by Bluebird Technicians � � � �

Overall Inspection in accordance with rigorous standard � � � �

Turnaround Time (Inhouse repair time) 15 days 10 days 7 days 3 days

Repair CoverageManufacturer Defect � � � �

Normal Wear and Tear x x � �

Lastest firmware Upgrade loaded � � � �

Shipping CostInbound x x x �

Outbound � � � �

1 or 2 years Renewal x x � �

Accidental Breakage x x x �

Battery Refresh x x optional �

Internet Help Desk � � � �

Bluebird Global Service Guide

• Before purchasing Battery Refresh and/or Total Care, you have to discuss with our sales manager whether battery shipping is possible for your country according to IATA(International Air Transport Association) rules.

Remark

Copyright © 1995-2016 Bluebird Inc. All rights reserved. Bluebird Inc. is the designer and manufacturer of Bluebird handheld mobiles.Bluebird logo is registered trademark of Bluebird Inc. Features and specifications are subject to change without prior notice.

Bluebird Inc. (Corporate Headquarters) SEI Tower 12~14F, 39 Eonju-ro 30-gil, Gangnam-gu, Seoul, Korea. Postal#06292 Phone. +82-1577-0778 Fax. +82.2.6499.2242 www.bluebirdcorp.com

Bluebird designs and manufactures eco friendly products by global environmental regulation.

Company profile notice This Bluebird company profile provides an overview of Bluebird Inc. and her product coverage with industrial mobile devices, payment terminals, hardware packages and software support. It doesn't include any other company introduction, other company devices and terminals, solutions and service. Bluebird may update the content of the guide from time to time. The new version of this guide and policy will automatically apply once partners renew their technical support and Bluebird support package, etc.

Modifications to this guide and policy Bluebird reserves the legal right to interpret every material made by Bluebird for Bluebird’s own profit and modify this guide and policy by posting a revised policy on and/or through the services and providing notice to you. This guide and policy has changed, generally via email (including old email address not changed without any notice to Bluebird) where practicable, and otherwise through the services (such as through a notification on Bluebird online sites or in our mobile applications). Modifications will not apply retroactively. Partners are responsible for reviewing and becoming familiar with any modifications to this policy.