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Mid-Level Luxury Performance SedansSituation Analysis
By Craig Schlesinger and Jason Wachter
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I. The Mid-Level Luxury Performance Sedan Market
Consumer Overview
This market attracts consumers exhilarated by the thrills ofdriving. They are willing to spend more on their cars toobtain a desired level of performance. Although these driversare primarily concerned with speed and handling, they arealso interested in the luxury components, safety features, anddurability of their automobiles. Fuel-efficiency is neither thefirst nor the last thing on their minds they are not willing tosacrifice performance for the environment, but they are
environmentally conscious enough to stay away from low-mileage sports coupes.
These consumers have adventurous aspirations for theirdriving experience. They want nimble turning capabilitiesand powerful engines. They are not interested in efficient,basic cars suited for point-to-point driving. Rather, they wantfuel-injected speed and sports-tuned suspension designed forwhat lies between those points. These owners crave vehicleswith an attitude to assuage their need for excitement.
For some of these mid-size luxury performance owners,driving is a reflection of their day-to-day lives. They tend tobe youthful and exuberant, and they invest in these sedans tofit an image and satisfy a craving for performance. Theycannot necessarily afford more expensive sports cars, but arewilling to pay higher prices to avoid association with lower-level automobiles.
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They are also more interested in performance and handling
than space and size. As young adults, they have no need for
sports utility vehicles or minivans for family purposes, and
their purchasing habits reflect this. 36.2 percent of adults
aged 25-34 drove four-door hard-top sedans, while only 26.6
percent and 11.2 percent drove sports utility vehicles (SUVs)
or minivans, respectively.
Other mid-size luxury performance drivers are older in body
but younger in spirit. They see driving as an escape from the
rigor of their routine, and seek a performance car with
practical features. They may have families, for which they
need efficient vehicles with sufficient space. These
consumers dont necessarily see themselves as middle-aged
or older; theyd like to think they are younger than what their
birth certificate indicates.
Despite their age, these drivers tend to occupy the middle-to-
upper income bracket. For instance, consumers with
household incomes greater than $75,000 are 16 percent more
likely to purchase a four-door hard-top sedan than the average
consumer. As is usually the case, education and income
figures for automobiles are strongly related. Consumers who
have graduated college are 22 percent more likely to purchase
a four-door sedan than the average consumer.
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I. The Mid-Level Luxury Performance Sedan Market
Vehicle Overview
Mid-level Luxury Performance Sedans are a unique product category in the vast field of automotives. Vehicles in
this segment are engineered to provide maximum performance, and are intuitively designed with responsive
suspension, powerful engines, and sleek exterior lines. The mid-level luxury performance sector is a crossover
a hybrid between gas-guzzling sports cars, fuel-efficient lower-level sedans, and expensive luxury vehicles.
Mid-level luxury performance automobiles are as aesthetically pleasing as they are fun to drive. They are
typically fitted with cutting-edge automotive technology to create an ultimate driving experience. They are
performance cars first and family sedans second. These cars are built to perform and detailed to impress,
aggressively attacking the road while smoothly accommodating their drivers.
Pricing for these vehicles tends to fall between $30,000 and $39,000, reaching no lower than $26,000. Some carsin this segment can be upgraded with various packages and features, at which point prices may reach higher than
$50,000.
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I. The Mid-Level Luxury Performance Sedan Market
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Entry and Exit in the Market
Several manufacturers have recently tried to enter the mid-level luxury performance sedan market, while other brands
have fallen considerably. For instance, Ford Motor Companys Jaguar brand lost nearly a third of their light vehicle
sales during 2006. They only sold 20,683 vehicles, as opposed to 30,424 during the previous year. Their premium
luxury sales notwithstanding, Jaguar has clearly lost a substantial amount of market share in lower-to-mid-level sedans.
Audi, however, has recently repositioned their A4 model to appeal to this target market. The basic 2.0 liter model
starts at $28,900 and churns out 200 horsepower. The price is considerably lower and the engine less potent than most
cars in this segment; however, there is a 3.2 liter model available that offers 255 horsepower at a higher price. Thevehicle itself is smaller, offering passenger volume among the lowest in its class.
Cadillac has recently entered the mid-level luxury performance market, aggressively repositioning its image with the
CTS model (which replaced the Catera in 2003). Cadillac has fought its way into the market, competing with many
established brands in this segment. The Cadillac CTS will be further investigated later in this analysis.
Several other brands have attempted to enter the mid-level luxury performance market segment, offering similarly
priced cars with comparable features. Lexus has attempted to appeal to this audience with its IS 250 and IS 350
models, which the car maker labels as Sports Luxury Sedans. The IS 250 is available in rear-wheel drive and all-
wheel drive, and offers 204 horsepower, starting at just over $34,175. The IS 350 has considerably more power,offering 306 horsepower at a price just over $36,000. However, Car and Drivermagazine, an industry-specific
publication, explains on its website that the IS model is intended to be sporting and it handles confidently, but doesnt
beat the class leading BMW 3 Series or Infiniti G35, noting further that its as frisky as Lexus gets.
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II. Prominent Competition
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Acura TLThe Acura TL, voted Best in Class by Kiplingers Personal Finance in 2006, is anelegantly designed car with high-class engineering. Starting at $33,725, it appeals
more to older buyers seeking class and performance than to younger buyers looking
for a sporty ride. However, the Acura TL boasts considerable power, offering 258
horsepower. There are not many upgrade options for the TL, other than a $2,500
navigation system (the sports version is the TL Type-S, which churns out 286horsepower and is priced nearly $5,000 higher than the base TL). This vehicle comes
standard with many luxury and performance features, unlike many other models thatoffer various engine and drive configuration options. Its five-star front driver and
passenger crash rating rank the Acura TL among the safest vehicles in this market
segment.
The 2008 Acura Facts Guide suggests that the TL is engineered for the performance
and luxury sector and is intended to compete with vehicles such as the BMW 3-
Series. The guide also states that the TL is positioned to appeal to a group that tends
to be mature, married men who place comfort and practicality at the forefront of theirbuying decisions. Although a performance sedan, the TL has clearly been stamped
as a luxury car with sporty features, rather than vice versa. The guide estimates that
its buying demographic is predominantly educated, middle-aged men (along with
most cars in this segment) with median household incomes between $135,000-
$160,000.
Acura boasts additional accolades on its website, offering professional reviews from
top-line publications. For instance, The San-Francisco Chronicle states that the
third generation Acura TL is not only attractive, but nimble, quick, and comfortable.
The Acura TL sold 70,493 units in 2005, second only to the BMW 3-Series.
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II. Prominent Competition
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Cadillac CTS
Cadillac has recently repositioned itself, aggressively pushing its CTS modelinto the mid-level performance luxury sedan segment and targeting a
younger audience. The CTS, restyled in 2003 and given a fresh start with a
new name (it replaced the now-defunct Catera), starts at $33,490. It boasts
comparable engine performance to the TL with similar luxury features and
accessories. Its length and overall size rank among the leaders in thissegment, and it comes standard in All-Wheel Drive.
The car has been completely redesigned to compete with European luxury
performance sedans. The exterior has been remodeled with sleek, classy
lines, and the interior furnished with French-stitched leather. Newtechnological features, such as an optional DVD Player and a standard Radio
Data System that allows the driver to pause and re-listen to radio, give the
car a sophisticated feel. Cadillac has successfully reinvented itself by
attracting a younger demographic while still appealing to older generations.
No longer are mid-level Cadillacs associated with a sluggish ride anduninspiring luxury; the new CTS conjures thoughts of refined styling and
premium performance.
Car and Driverranks the CTS as one of its 10 Best Cars of 2008, noting that
the final result is a ride that is easy on the eyes, comfortable on yourbackside, exciting to drive, and competitive with the best from Europe.
In 2005, the Cadillac CTS sold 53,959 units, accounting for 25% of
Cadillacs sales volume. Sales increased by six percent in 2005 for this
model.
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II. Prominent Competition
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Infiniti G35
The Infiniti G35 is a major player in the mid-level luxury performance market,offering a powerful engine and sophisticated luxury. The G35 is available in four
models, the G35, the G35 Journey, the G35x AWD, and the G35 Sport 6 MT.
Starting prices are as low as $31,850 (for the basic model), and as high as $34,350
(for the AWD model). The vehicle comes standard with a 306 horsepower, 3.5 liter
V6 engine and one of the largest wheelbases in its class at 112.2 inches. The body islarger than many competitors, offering 99 cubic feet of passenger volume room,
compared to 97.9 cubic feet for the TL and only 93 cubic feet for the BMW 3Series.
As a larger car, the Infiniti G35 tends to attract an older, more mature audience,
similar to that of the TL. Its style is arguably the least sporty in its class, but itsinterior may be the most luxurious. As one owner stated inAutoweekmagazine, the
biggest improvement is in the interior. Everything looks and feels more expensive.
The performance, however, is unquestionably impressive, offering one of the more
powerful engines in the segment and a standard vehicle-speed-sensitive variable-assist power steering. Another customer toldAutoweekthat the suspension is
surprisingly effective for a car this size, with little lean and near-dash neutral balance,and I can see why the engine is revered the power curve just keeps going and
going.
The G35 successfully balances class and performance, hedging slightly more on
sophistication than some of its competitors.
Infiniti sold 62,507 of its G35 model in 2005, a four percent decrease from the
previous year.
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II. Major Competition Breakdown and Analysis
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Courtesy of Company Websites and forbes .com
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III. The BMW 3 Series
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HistoryThe BMW 3 Series was introduced in 1968 as the BMW 2002, and it was engineered to fill a void in the car market
between American-born muscle cars and small two-seater sports cars. The 2002 was the first official sports sedan
to enter the American market, and consumers enjoyed its performance capabilities and sufficient space. The 2002was re-branded as the 3 Series soon after, and it has been remodeled and restyled several times since its inception.
The new 3 Series is accepted as an industry benchmark and a leader in the mid-level luxury performance sedan
market.
1928
DIXI DA 11929
DIXI DA 21961
3200 I
19913 Series 20083 Series20003 Series
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III. The BMW 3 Series
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Specifications and Pricing
The BMW 3 Series is available in several different models: the 328i, 328xi, 335i, and 335xi. The xi models come
standard with all-wheel drive, while the i models are rear-wheel drive. BMWs most prevalent model, the 328i,
offers a 3.0 liter, inline six-cylinder engine that pumps 230 horsepower. The 335 models are more powerful, withturbo-charged engines that offer 300 horsepower. The base price for a BMW 328i is as low as $32,400, but starting
prices may be as high as $40,000 for the 335 models.
The BMW 3 Series is the smallest vehicle out of its top competition, offering only 93 cubic feet of interior room,
and the wheelbase is longer than only that of the Acura TL. However, its four-star front-end crash rating suggeststhat it is a rather safe vehicle, despite its performance attributes and relatively small size. Other safety features
include a rollover protection system and crash-sensor system that automatically unlocks doors and switches onhazard lights. The 3 Series is also considerably fuel-efficient, offering an estimated 20 miles per gallon city and 29
miles per gallon highway.
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III. The BMW 3 Series
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Distribution
In terns of an automotive company, distribution refers to the volume and prevalence of its dealerships and
production sites. BMW dealerships appear in all 50 states, and production occurs at 23 plants in 12 countries.
Specifically, the 3 Series is produced in Leipzig, Germany; Munich, Germany; Regensburg, Germany; andRosslyn, South Africa.
The Tri-State, New York, New Jersey, and Connecticut area is home to 49 BMW dealerships, all carrying 3 Series
models. There are 23 dealerships in New York, 18 in New Jersey, and eight in Connecticut, suggesting that BMW
is rather well-dispersed throughout each state. These BMW Centers house many replacement parts and services,
as well as Certified Collision Repair and BMW Spa services for car-maintenance.
BMW 3 Series Owners
MRI PLUS
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IV. The BMW 3 Series: Sales Data and Demand Analysis
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Sales Figures
The BMW 3 Series sold 96,358 units in 2005, the most
among its prominent competitors. The Acura TL placed
second, selling 70,943 units, and the Infiniti G35 sold62,507 units. The Cadillac CTS, although last among its
top competitors, sold 53,959 units, a six percent increasefrom the previous year.
Sales of the 3 Series line of models accounted forapproximately 40 percent of BMW sales in 2005. Sales
increased by nearly one percent for the 3 Series from the
previous year.3 Series Ownership Demographics: Age
The largest percentages of those who owned BMW 3 Series models as of fall 2006 are between the ages of 25-34 and
45-54. MRI data shows that 54.1 percent of those who own a 3 Series are in either of these age groups. The BMW 3
Series clearly targets two age groups aggressively younger, ambitious professionals with money to spend and an imageto generate, and an older generation looking to their cars for freedom, independence, and a youthful spirit. Adults aged
25-34 and 45-54 are 18 percent and 69 percent more likely to own a BMW 3 Series than the average adult consumer,
respectively. This further indicates the extent of the 3 Series popularity in these age brackets.
However, senior citizens tend to stay away from a luxury performance sedan. Adults aged 65 and older are 86 percent less
likely to own a BMW 3 Series than the average consumer, suggesting that older generations seek a vehicle with more
safety and comfort features than speed and handling capabilities.
Forbes.com
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IV. The BMW 3 Series: Sales Data and Demand Analysis
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3 Series Ownership Demographics: Gender
The 3 Series also tends to be gender-specific, preferred
more by men than by women. 42 percent of those whoown a BMW 3 Series are men aged 18-49, and this
demographic were 38 percent more likely to own this
car than the average consumer. Conversely, only 30.7 ofthose who owned a 3 Series are women in this age
group, and their index figure of 100 indicates that they
were just as likely to own this vehicle as any other
consumer.
3 Series Ownership Demographics: Education
BMW owners also tend to be more educated than their
counterparts. Nearly 50 percent of 3 Series owners are
college graduates, and these people are 97 percent morelikely to own a 3 Series than the average American
consumer. Only 2.3 of 3 Series models are owned by those
who did not graduate high school.
3 Series Ownership Demographics: Income
As is typically the case, educational figures give insight
to the distribution of a product among income brackets.
1.9 percent of those with household incomes greaterthan $150,000 own a BMW 3 Series. People in this
income bracket are 331 percent more likely to own thiscar than the average adult consumer. Considering the
vast coverage of the automotive industry and the
various makes and models, this is a considerablepenetration figure. BMW 3 Series owners tend to hold
jobs as managers and business and financialprofessionals: individuals in these industries are 101
percent more likely to own this sports sedan than the
average American adult.
3 Series Ownership Demographics: Race
Nearly 90 percent of BMW 3 Series owners are either
white or Asian-American, suggesting that 3 Series
ownership is very race-specific. Asian-Americans inparticular are 288 percent more likely to own this vehicle
than the average adult consumer. African-Americans,however, are 69 percent less likely to own a 3 Series, and
African-Americans account for only 3.5 percent of 3 Series
owners.
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IV. The BMW 3 Series: Sales Data and Demand Analysis
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3 Series Ownership Demographics: Region
3 Series sales are skewed towards the coasts, particularly the western region of the United States. 40.5
percent of 3 Series owners are located in the Western Census Region, and individuals in this region are 82
percent more likely to own this car than their counterparts. Conversely, individuals in every other censusregion (Northeast, South, and North Central) are less likely than the average American consumer to own a
3-Series.3 Series Ownership Demographics: Media
41.7 percent of 3 Series owners watch CNN, a premier news outlet. This suggests that these owners tend
to be educated consumers attuned to global and domestic affairs. Watchers of CNN, as well as other well-
established news outlets such as CNBC, MSNBC, and Fox News Channel are all more likely to own a 3
Series than the average American consumer. Watchers of networks geared towards women such as
Lifetime and Womens Entertainment are less likely to own a 3 Series than the average consumer, whereas
ESPNs male-dominated audience is 10 percent more likely to own this vehicle.
Although The Economistoffers a small audience base, readers of this reputable publication are 530 percent
more likely to own this sports sedan. Similarly, readers ofForbes andFortune magazine make up over 20
percent of BMW 3 Series owners, indicating that these individuals are either financial professionals orinterested in financial news. 15.3 percent of those who own a 3 Series model read Sports Illustrated,
further illustrating that this car has a predominantly male audience.
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IV. The BMW 3 Series: Demographic Breakdown
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IV. The BMW 3 Series: Sales Data and Demand Analysis
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3 Series Ownership Psychographics
As educated, sophisticated and active consumers, BMW 3 Series owners tend to fit two specific VALS
(Values and Lifestyles) groups. Some 3 Series owners are Achievers: goal-oriented individuals who value
prestigious and well-made products. They own a 3 Series because it is a reputable automobile and well-established model. A 3 Series is also a demonstration of their success, a quality that many Achievers look
for in the products they purchase.
Innovators readily accept new technologies and ideas; thus, they purchase cutting-edge, high-class products.
They may own a 3 Series because it is a reflection of their independence and personality. Innovators aresuccessful individuals with high purchasing power, and they seek edgy, sophisticated products marked by
luxury and performance. They crave refined products that tend to be relatively expensive.
The Product Adoption Curve is another tool that is useful for identifying the psychographic attributes of
consumers. BMW 3 Series owners tend to be innovators, which represents approximately 2.5 percent of theconsumer population. Innovators seek cutting-edge, technologically-advanced products, and are likely to
purchase a sophisticated sports sedan such as the 3 Series. Some 3 Series owners are Early Adopters, whichrepresents approximately 13.5 percent of consumers. Early Adopters like to be among the first to purchase
a product; this attitude reflects that of a BMW 3 Series owner. Early Adopters tend to inspire others to try
the refined products they purchase.
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V. The BMW 3 Series: Advertising and Marketing
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BMWs Aggressive Advertising
BMW has always promoted its products as superior vehicles, confidently asserting its position as an industry leader. The
company has associated its brand with class and prestige and has established its models as benchmarks in their respective
segments. BMW labels itself The Ultimate Driving Machine, further suggesting its eminence as an automobile maker.
With the help of Austin-based advertising agency GSD&M, BMW launched an alternatively designed campaign in 2006.
Rather than focusing on automobile specification and design, this series of print and television advertisements labels
BMW as a company of ideas. The advertisements portray the company as a cutting-edge, idea-generating company
that takes risks and enjoys its freedom as an independently-held company. The television ads focus on stereotypicalbureaucrats who neglect or reject ideas and separates BMW as a company that makes sure great ideas live on to become
Ultimate Driving Machines. The print ads follow similar themes of BMWs freedom as an independent carmaker and
the risks this allows them to take.
One particular print advertisement in this campaign challenges the viewer to match several other carmakers with theirrespective parent companies, and it lists competitors such as Lexus, Infiniti, Mercedes, Audi, and Volvo on the left-hand
side and their parent companies (Toyota Motor Corporation, Nissan Motor Corporation, Ltd., DaimlerChrysler AG,
Volkswagen AG, and Ford Motor Company, respectively) on the right-hand side. The copy of the advertisement explains
BMW has the autonomy to build cars the way [they] want to build them, further suggesting that other automakers may
not be able to justify novel risks to their parent companies, limiting their creativity and production potential.
BMW has also attacked other carmakers. For instance, BMW recently ran a separate aggressive campaign pitting itself
against Audi Motor Corporation, owned by Volkswagen Worldwide AG. BMW, promoting its 3 Series line of cars,
sarcastically congratulates Audi for winning the South African Car of the Year 2006, then closes the advertisement by
noting that the 3 Series was named World Car of the Year 2006. Audi ran advertisements responding to BMWsoffensive promotional strategy. Audi responded with an advertisement congratulating BMW and noting that its A4 model
was the winner of six consecutive Le Mans 24 Hour Races. The A4, however, has not reached the sales or consumer
satisfaction level as many of its competitors, including the 3 Series.
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V. The BMW 3 Series: Advertising and Marketing
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V. The BMW 3 Series: Advertising and Marketing
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BMW Joint-Campaign with HD Radio
BMW began campaigning with the HD Digital Radio Alliance to promote the High
Definition radio service. BMW, which offers HD radio in their cars, provides the
Alliance with a substantial corporate customer to promote its services. Peter Ferrara,the President and CEO of the HD Radio Alliance, states that to have BMW as a
marquee name to implement HD Radio is uniquely satisfying, suggesting thatBMWs strong brand identity will in turn help HD Radio market its product.
BMW Films
BMW Films, launched in 2001 to promote the company and its cars, was a series of
revolutionary short films that showed BMW vehicles as the centerpiece of severalaction-packed plots. Television commercials encouraged viewers to see the films on
the companys website; the films were viewed nearly 100 million times. The films
were directed by prominent film makers and used intricate plot twists and effective
dialogue to accentuate the features of the vehicle in the movie. Although well-made
and entertaining, the movies were very expensive advertisements that said little aboutthe functionality and unique properties of the car.
TEDTalks
BMW has forged a partnership with TEDTalks, an annual conference in California
during which 1,000 thinkers are invited to spread their messages and preach their
ideas. The TED (Technology, Entertainment, and Design) provides a platform for
BMW to spread its ideas and promote its company as a haven for productive and
inspiring ideas. As an innovator, BMW fits well with the spirit of the conference, and
it provides another outlet through which the automaker can share its ideas, beliefs,
and concepts.
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V. The BMW 3 Series: Advertising and Marketing
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3 Series Target Market
BMWs target market for the 3 Series sports sedan consists of well-educated, relatively affluent males seeking an
automobile to satisfy their need for excitement and luxury. In some cases, these men are also looking for a performance
car that can serve as a practical family vehicle, offering sufficient space and safety features. While there are somewomen driving the 3 Series model, the target market is approximately 70 to 80 percent male. BMW also targets a rather
wide age group: males anywhere between the ages of 25-55 are candidates to purchase this car. The 3 Series is well-suited for sophisticated consumers deliberately searching for a refined car with a sporty ride.
3 Series Specific Advertising
The 3 Series is a well-established leader in the mid-level luxury performance sedan market, and BMW promotes the
model aggressively with clever advertising. Recent advertisements have shown how the 3 Series has developedthroughout the years, including one spot that shows the changes the vehicle has undergone as it speeds around a track.
Another spot, which can be found on BMWs North American website, explains how the 3 Series has grown to become
a cultural icon and has obtained a loyal following.
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VI. Strengths, Weaknesses, and Recommendations
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Strengths
BMW has clearly established strong brand identity and
brand equity, and the 3 Series has become a leader in the
mid-level luxury performance segment. The 3 Series is
now associated with premium performance, high-class
luxury, and unquestionable quality. There are ample
opportunities to build on the strength of the 3 Series
brand, especially as several automakers attempt to attack
the mid-level luxury performance sedan market. BMWalso maintains a high level of freedom because they are
an independently-held company.
The car itself is well-engineered and offers superior
performance and handling to many of its competitors.
While the 3 Series may be smaller than some of its
competitors, it is relatively fuel-efficient and safe,
making it a practical choice for older generations
seeking a family-friendly automobile.
Weaknesses
Although the BMW 3 Series had the highest total sales in its
segment in 2005, some of its competitors are advancing
significantly. Sales of the Cadillac CTS grew by six percent
in 2005, and the automobile was named the 2008 Motor
Trend Car of the Year. The Acura TL is a critically acclaimed
automobile and adored by most of its loyal consumer-base,
and the Infiniti G35 is a well-made car that offers more
luxury features and a larger interior than the 3 Series. Audi isstill trying to reposition is A4 to compete with the 3 Series,
and Lexus has made its IS model a serious competitor in the
mid-level luxury performance segment.
BMW also faces challenges from an environmentally-
conscious population. More and more consumers are looking
for fuel-efficient automobiles, and at 20 miles per gallon city,
the 3 Series is relatively fuel-inefficient when compared to
many other mid-level sedans and hybrid vehicles.
Some of BMWs marketing and advertising expenditures
have been misdirected in recent years. Although well-made
and extremely entertaining, the BMW Films series produced
limited year-over-year sales increase. Recent campaigns
have focused less on the cars themselves and more on BMW,
possibly limiting the exposure of the automakers models
(including the 3 Series).
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VI. Strengths, Weaknesses, and Recommendations
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Recommendations
BMW should continue to build on its companys strong brand as well as the prestige of the 3 Series model. The
company should continue to produce clever advertisements, and place these advertisements across all mediums,
especially on the Internet, a medium that has grown substantially as of late. However, BMW should not
misappropriate its advertising and marketing budget, as it did with the expensive BMW Films series. Rather, the
automaker should ensure that its brand and model awareness remains high.
BMW should also invest in more fuel-efficient technology for their performance lines, especially the 3 Series.
Although the 3 Series is fuel-efficient relative to its competition, there are many new cars on the market that are muchbetter on gas than the 3 Series.
BMW should also target women with their 3 Series model, focusing on the safety and practicality of the vehicle. The 3
Series consumer group is male-dominated, consistent with the mid-level luxury performance sedan segment in general.
If BMW can capture a substantial female consumer base, it can gain market share ahead of its competition. Aside from
young, professional women seeking an exhilarating automobile, BMW should target the older female demographic,
which holds significant decision-making power within their families.
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VII. References
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1)!
2008 Acura TL. Company Brochure, 2007.2)! 2008 Acura TL Facts Guide. Acura Sales Training Brochure, 2007.3)! 2008 BMW 3 Series Sedan. Company Brochure, 2007.4)! "Acura TL." Acura Company Website. Feb. 2008 .5)! The All-New 08 CTS Press Accolades. Cadillac Brochure, 2007.6)! "Audi A4." Audi USA Company Website. Feb. 2008 .7)! "Audi." Volkswagen Company Website. Feb. 2008 .8)! "Avon to Restructure U.S. Distribution Operations." Material Handling Management 62 (2007).
RDS TableBase. 20 Feb. 2008.
9)! "Best Luxury Sedan 2005." Forbes. Feb. 2008 .10)! "BMW Brand Study." Feb. 2008 .11)! "BMW Company Website." BMW USA. 22 Feb. 2008 .12)! "BMW Dealers Around the World." US Auto Parts. 20 Feb. 2008 .
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