Bernardo Ortega3301 Walnut Creek Parkway, NC 27606

(919)-721-9969 bortega0507@gmail.com____________________________________________________________________________________________

Self-DescriptionI am self-motivated, results-oriented, confident, flexible, and optimistic. I believe that it takes strong enthusiasm and motivation to get work and goals accomplished in a timely manner.

Education East Carolina University College of Human Ecology, Greenville, NC December 2014 Bachelor of Science in Criminal Justice Pitt Community College Arts & Science Division, Winterville, NC August 2012 Associate in General Education Skills

Fluent in Spanish and English, Proficient in Microsoft Office Word, Power Point, Excel, Access, Teamwork, Leadership Skills, Customer Service, Time Management, Deepening Relationships, and Organizational Skills

Honors/ActivitiesTop Retail Sales Consultant in District, Dean’s List (Fall 2014), Science Club, Student Association of Latino-Spanish Affairs (S.A.L.S.A.), Ronald McDonald House Volunteer, American Red Cross Donor, S.A.L.S.A Dance Team, High School Sports Participant (soccer captain), track, swimming, Intramural Sports Participant

Professional ExperiencePrime Communications, Fuquay Varina, NC December 2015 - Present Retail Sales Consultant

• Solutions specialist for every customer and create a positive experience.• Problem solving and assist customers with questions and concerns.• Pair customers with smart technology solutions.• On-boarding, training and coaching of Retail Sales Consultants.• Day-to-day store operations, such as inventory counts, skill-building, scheduling, etc.• Operate in a supportive team in a fast-paced environment.• Connect people with the latest technology – all while meeting sales goals. • Apply affective training from the initial greeting to closing the sale.

Internship/Professional Experience Doster, Post, Silverman, Foushee, Post & Patton, P.A., Sanford, NC August 2014 – December 2015 Legal Assistant

Managed to make good first impressions on clients, and work well under pressure. Typed documents for the attorneys from dictation. Prepared correspondences and answer the telephone. Greeted and assisted clients and maintained the attorney’s calendar.  Filed paperwork, including motions in the Clerks Office. Traveled to different County Court Houses for filing. Visited inmate clients to translate in correction facilities. Translated for the attorneys in conferences with clients and potential clients, especially with

Hispanic backgrounds.

American Eagle Outfitters, Greenville, NC February 2011 - August 2013 Sales Associate

Responsible for operating and managing the cash registers. Advised customers on latest trends and turned customer service into sales. Actively seek to maintain and improve store retail standards on the sells floor, service areas

and stockrooms. Assisted in training employees on values and procedures that are essential to the company’s

work environment and provide customers with complete service and an enjoyable shopping experience to maximize sales.