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BOARD OF DIRECTORS MEETING Date: Wednesday, December 9, 2015 Time: 5:00 pm (EST) Location: NW CCAC Boulevard Room Thunder Bay Chair: Secretary: Recording Secretary: Brad Coslett Tuija Puiras, Chief Executive Officer Betty Anne Grey Role Time Item Topic Action by Policy Formation Decision Making Monitoring Information /Education 4:30 pm Light Dinner 5:00 pm 1.0 Call to Order B. Coslett X 5:00 – 5:05 2.0 Approval of Agenda (including Consent Agenda) B. Coslett X 3.0 Declaration of Conflict of Interest B. Coslett X 5:05-5:15 4.0 Education/Generative Discussion 4.1 AODA and Health and Safety Update K. Lawson X 5:15 – 6:30 4.2 Board Governance Education M. Mikulasik - Weilers X 6:30 4.3 Accreditation Update J. Wintermans X 6:35 4.4 Client and Family Experience T. Puiras X 5.0 Approval of Previous Minutes 5.1 Board of Directors Meeting of November 11, 2015 B. Coslett M 6:40 6.0 New Business 6.1 2015/16 Revised Budget A. Bishop/ C. Houle M VISION STATEMENT Outstanding Care – Every Person, Every Day

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Page 1: BOARD OF DIRECTORS MEETINGhealthcareathome.ca/northwest/en/who/Documents/00 Agenda... · 2015-12-09 · North West Community Care Access Centre Board of Directors Meeting November

BOARD OF DIRECTORS MEETING

Date: Wednesday, December 9, 2015 Time: 5:00 pm (EST)

Location: NW CCAC Boulevard Room Thunder Bay

Chair: Secretary: Recording Secretary:

Brad Coslett Tuija Puiras, Chief Executive Officer Betty Anne Grey

Role

Time

Item

Topic Acti

on

by

Po

licy

Fo

rm

ati

on

Decis

ion

Makin

g

Mo

nit

orin

g

In

form

ati

on

/Ed

ucati

on

4:30 pm Light Dinner

5:00 pm 1.0 Call to Order

B. Coslett X

5:00 – 5:05 2.0 Approval of Agenda (including

Consent Agenda)

B. Coslett X

3.0 Declaration of Conflict of Interest B. Coslett

X

5:05-5:15

4.0 Education/Generative Discussion

4.1 AODA and Health and Safety

Update

K. Lawson

X

5:15 – 6:30 4.2 Board Governance Education

M. Mikulasik -

Weilers

X

6:30 4.3 Accreditation Update

J. Wintermans X

6:35 4.4 Client and Family Experience

T. Puiras X

5.0 Approval of Previous Minutes

5.1 Board of Directors Meeting of

November 11, 2015

B. Coslett

M

6:40

6.0

New Business

6.1 2015/16 Revised Budget

A. Bishop/

C. Houle

M

VISION STATEMENT

Outstanding Care –

Every Person, Every Day

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North West Community Care Access Centre Agenda Board of Directors meeting: December 9, 2015

Page 2

Time

Item

Topic Acti

on

by

Po

licy

Fo

rm

ati

on

Decis

ion

Makin

g

Mo

nit

orin

g

In

form

ati

on

/Ed

ucati

on

6.2 2016/17 Funding and

Community Accountability

Planning Budget

A. Bishop/

C. Houle

M

6.3 Election of Board Member

J. Restall M

7:15 – 7:45

In Camera Session

Chair

M

7:45

7.0

Business Arising

7.1 Nomination for Vice-Chair

Position

B. Coslett

X

7:50 8.0 CONSENT AGENDA (any Board member may request that an item be removed

from this consent agenda and be moved to the regular agenda)

8.1 Finance Committee Report

7.1.1 Report of the Chair

8.2 Governance Committee Report

7.2.1 No Report

8.3 Client Services & Quality Committee Report

7.3.1 No Report

8.4 Risk Management Committee

8.4.1 Report of the Chair

8.5 Audit Committee

8.5.1 No Report

7:50 9.0 Consent Agenda Items for Discussion

Recommendations from Finance

Committee

A. Bishop M

9.1 2015/16 Revised Budget

That the Finance Committee recommends to the Board of Directors of the North

West Community Care Access Centre that the 2015-2016 Revised Budget be

accepted as presented.

9.2 2016/17 Funding and Community Accountability Planning Budget

That the Finance Committee recommends to the Board of Directors of the North

West Community Care Access Centre that the 2016/17 Funding and Community

Accountability Planning Budget be accepted as presented.

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North West Community Care Access Centre Agenda Board of Directors meeting: December 9, 2015

Page 3

Time

Item

Topic Acti

on

by

Po

licy

Fo

rm

ati

on

Decis

ion

Makin

g

Mo

nit

orin

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In

form

ati

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/Ed

ucati

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9.3 The Finance Committee recommends to the Board of Directors of the North

West Community Care Access Centre that the Reallocation of LHIN Funding from

Global Allocation to HBAM Allocation and Correction of M-SAA Schedules(#7) be

accepted

8:00 10.0 Provide for Excellent Management

10.1 Report of the Chief Executive

Officer

T. Puiras

M

8:15 11.0 Report of the Chair

B. Coslett X

8:25 12.0 Standing Agenda Items

12.1 Review of 2015/16 Board Work

Plan

Chair

X

12.2 Review of Board Strategic

Work Plan

Chair X

13.0 For Information

Since the previous Board of Directors Meeting, the following items were posted to

the Board Portal for information:

OACCAC Update – November 6, 2015

Memo regarding Syrian Refugee Crisis

OACCAC Update – November 13, 2015

OACCAC Update – November 20, 2015

15 11 23 Teleconference with Minister – Summary Note

OACCAC Update – November 27, 2015

Auditor General Communications Materials

Correspondence from Minister Dr. Eric Hoskins

OACCAC Update – December 4, 2015

14.0 Ensure Board Effectiveness

14.1 Evaluation of Board Meeting:

November 11, 2015

B. Coslett

X

14.2 Evaluation form for Board

Meeting: December 9, 2015 (to

be distributed at the meeting)

B. Coslett X

8:30 15.0 Adjournment B. Coslett M Next Meeting:

Wednesday, January 13, 2015

4:30 pm EST

NW CCAC Boulevard Room

Regrets to: Betty Anne Grey

807-346-2731 or [email protected]

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BOARD OF DIRECTORS MEETING MINUTES

Wednesday, November 11, 2015 PRESENT: ADMINISTRATION: Brad Coslett, Chair Tuija Puiras, Chief Executive Officer

Jim Restall Betty Anne Grey, Recording Secretary Andrew Bishop

Terry Bortolin t/c

Victor Chapais Cindy Jarvela

Shelby Poletti Leola Penagin

REGRETS: Sandra Leonetti

Eric Long Elaine Scott Powell (LOA)

GUEST: Catherine Brown, CEO, OACCAC (videoconference)

Description

1.0 Call to Order

The meeting was called to order at 5:05 pm by the chair, B. Coslett.

2.0 Approval of Agenda (Including Consent Agenda)

The order of the agenda was revised so that C. Brown, CEO, OACCAC was able to attend the Board In-Camera meeting.

Moved by: C. Jarvela Seconded by: J. Restall

THAT the agenda for the meeting of the Board of Directors of the North West Community Care Access Centre for Wednesday, November 11, 2015 be approved.

Carried

3.0 Declaration of Conflict of Interest

None declared.

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North West Community Care Access Centre Board of Directors Meeting November 11, 2015

Page 2

4.0 Education/Generative Discussion

4.1 OACCAC Update, C. Brown, CEO, OACCAC B. Coslett introduced C. Brown, CEO of the OACCAC.

C. Brown provided an overview of the OACCAC Strategic Direction Statements for 2014-

2017 as follows: 1) Champion home and community care in an integrated system

o Inform and influence home and community care transformation and funding

directions o Work to effectively and positively position the CCACs in the short term and

longer term health care environment o Increase general awareness of the role and value of CCACs

2) Support excellence in patient care

o Implement innovation solutions that advance care coordination and care delivery

o Deliver system enabled business process efficiencies with quantifiable ROI o Improve patient system navigation across the continuum of care

3) Optimize value for money o Deliver high quality technology features as prioritized by our Members o Define and execute strategies that streamline and improve OACCAC Shared

Services o Increasing economies and continuous improvement of service levels.

C. Brown gave an overview on the member’s fee strategy. She noted that member fees have not changed over the last nine year and this approach is not sustainable. The

OACCAC Board is considering equalized payments over three years. The NW CCAC would be looking at an additional $23,000 annually. She noted that the OACCAC has not

finalized the approach and there will be a more formal presentation. The Board was allotted time for questions and discussion.

In Camera Session

Moved by: J. Restall Seconded by: V. Chapais

THAT the Board move to an in-camera meeting.

Carried

Moved by: J. Restall Seconded by: C. Jarvela

THAT the Board of Directors move out of the In Camera meeting at 6:35 pm

Carried

The regular Board of Directors meeting resumed at 6:35 pm.

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North West Community Care Access Centre Board of Directors Meeting November 11, 2015

Page 3

4.2 Risk Register – Dashboard

T. Puiras provided an overview of the risk dashboard. She reviewed each risk with the Board. The dashboard will be further reviewed by the Risk Committee in November and brought back to the Board. Board members were asked to consider the Board’s strategic

priorities when looking at the risk dashboard.

4.3 Client and Family Experience The Board viewed the Palliative COPD/CHF Program (PCCP) – Dr. Miller video.

5.0 Approval of Previous Minutes

5.1 Minutes of the Board of Directors meeting of October 14, 2015 Moved by: A. Bishop

Seconded by: T. Bortolin

THAT the minutes of the meeting of the Board of Directors of the North West Community Care Access Centre of October 14, 2015 be approved.

Carried

6.0 Business Arising from the Minutes

None arising. 7.0 Consent Agenda

The Following items were included in the Consent Agenda:

There were no committee reports

8.0 Business Arising out of the Consent Agenda

None arising.

9.0 Provide for Excellent Management

9.1 Report of the Chief Executive Officer

T. Puiras noted that the report of the Chief Executive Officer was circulated in the Board members meeting package.

T. Puiras provided an overview of the 2015/16 Quarter 2 M-SAA.

MOTION NO. 388-2015 Moved by: J. Restall

Seconded by: S. Poletti

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North West Community Care Access Centre Board of Directors Meeting November 11, 2015

Page 4

THAT the Board of Directors of the North West Community Care Access Centre accepts

the report of the Chief Executive Officer. Carried

10.0 Report of the Chair

B. Coslett noted that there is a NW LHIN G2G session scheduled for January 25, 2016 from 10:00 am to noon via videoconference. Information regarding the session was

circulated to Board members in their meeting package. B. Coslett asked that Board members notify B. Grey if they are interested in attending the session.

B. Coslett noted that both he and T. Puiras attended the Thunder Bay Regional Health Sciences Centre Board in-camera meeting November 4, 2015 regarding the Hogarth

Riverview Manor expansion.

11.0 Standing Agenda Items 11.1 Review of 2015/16 Board Work Plan

The Board reviewed the 2015/16 Board work plan. Board Governance Education Session will be added to the work plan once a date is determined.

11.2 Review of Board Strategic Work Plan The Board reviewed the Board strategic work plan. The work plan will be updated and

brought back to the Board for review. 12.0 New Business

12.1 Nomination for Vice-Chair Position

This item was deferred to the December Board meeting. 13.0 For Information

Since the previous Board of Directors Meeting, the following items were posted to the Board Portal for information:

OACCAC Update – October 9, 2015

OACCAC Update – October 16, 2015

Statement from Minister Hoskins Regarding Input into Primary Care Reform

OACCAC Update – October 23, 2015

OACCAC Update – October 30, 2015

NWCCAC Celebrating Success Newsletter

OACCAC Update – November 6, 2015

B. Coslett asked that Board members review the information circulated to them

throughout the month.

14.0 Ensure Board Effectiveness

14.1 Evaluation of Board meeting: October 14, 2015

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North West Community Care Access Centre Board of Directors Meeting November 11, 2015

Page 5

B. Coslett noted that he was not present at the October Board meeting. He noted that the

meeting evaluation responses were good. 14.2 Evaluation form for Board meeting: November 11, 2015

Board members were requested to complete the evaluation form prior to leaving the

meeting and to submit it to the recording secretary. 15.0 Adjournment

On a motion by V. Chapais, seconded by A. Bishop the meeting adjourned at 7:35 pm.

Next Meeting:

Wednesday, December 9, 2015 5:00 pm EST

NW CCAC Boulevard Room, Thunder Bay

Brad Coslett, Chair Tuija Puiras, Chief Executive Officer

Betty Anne Grey, Recording Secretary

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Item 7.1.1

REPORT OF THE CHAIR OF THE FINANCE COMMITTEE

TO THE

BOARD OF DIRECTORS MEETING, DECEMBER 9, 2015

The Finance Committee met on December 2, 2015.

The Board Portal contains the following financial statements as at September 30, 2015 and October 31, 2015 which included:

Balance Sheet

Consolidated Profit and Loss Consolidated Profit and Loss by Program

Year to Date Summary of Variances Income Statement

Monthly Prior Year Comparison Summary of Service Volumes Summary of Board Expenses

All statements were reviewed and discussed by the Committee. Highlights from these

statements include: September & October 2015/16 Month End Results

• The NWLHIN has now confirmed the overcapacity funding of $3,800,000, $1,000,000 of

one time funding and $200,000 of NICE funding. This revenue is recorded in the statements with the funding letters pending.

• September deficit of $9,714 – Year-To-Date deficit of $426,797. (Sept 2014/15 YTD surplus of $725,427)

• October deficit of $243,024 – Year-To-Date deficit of $669,821. (Oct 2014/15 YTD surplus of $258,799)

• The October Year-To-Date deficit is driven by Purchased Services where the October deficit is $689,183 and October Year-To-Date Purchased Services deficit is $3,722,349

• October Year-To-Date Board expenditures of $45,904. The Board is currently projected to have a small surplus at year end.

• October Year-To-Date total clients served is 953 (8%) higher than last fiscal – steady compared to previous months

• October Year-To-Date % spent on administration is 8.82% vs. 9.35% last fiscal 2015/16 Financial Forecast & Phase II Cost Containment • The original 2015/16 forecast indicated a deficit of approximately $6,400,000 • We have received confirmation of one-time funding and have also implemented phase I of cost containment.

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Item 7.1.1

• In an abundance of caution the Finance Committee has endorsed Management’s Phase II cost containment/waitlist plan that could be implemented if required, in order to balance the budget. The plan is being brought forward for Board approval.

2015/16 Revised Budget and 2016/17 Community Accountability Planning Submission (CAPS) Budget The 2015/16 Revised Budget and 2016/17 CAPS budget was endorsed by the Finance Committee at the December meeting. The budgets will also be presented at the December Board meeting for approval. The 15/16 revised budget reflects the changes in funding and forecasted expenses in 15/16 now that NWCCAC funding has been confirmed. The 16/17 CAPS budget shows a reduction of 11% in revenue and expenses over 15/16. The CAPS budget will be used to initiate service planning discussions for NWCCAC and the NWLHIN/MOHLTC. It is not the operating budget for 16/17. HBAM Update

The NWCCAC received an exemption from HBAM in 2015/16. A face to face meeting with representatives of the Ministry, NWLHIN and NWCCAC occurred in late November to

discuss the business case for ongoing exemption from HBAM. Further discussions will occur with the NWLHIN and Ministry regarding HBAM.

Other Updates

The committee reviewed policy IV-4 Asset Protection and agreed that the annual review of this policy would be conducted by the Risk Committee.

The committee reviewed IV-7 Borrowing Policy. The following was added as the last

paragraph of the policy “Use of the NWCCAC line of credit will be reported quarterly.

Such report will include a minimum of the maximum amount of line of credit used, the

number of days the line of credit is used and the total interest charges incurred.”

A funding letter amending the Multi-Sectoral Accountability Agreement (M-SAA) was

reviewed and recommended by the Finance Committee to the Board for approval.

Pay equity was identified as an emerging risk

Respectfully submitted,

Andrew Bishop, Chair Finance Committee

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Item 8.4

REPORT OF THE CHAIR OF THE RISK MANAGEMENT COMMITTEE

TO THE

BOARD OF DIRECTORS MEETING DECEMBER 9, 2015

The Risk Management Committee met on November 18, 2015

The committee agreed that A. Bishop continue as Acting Chair of the Risk

Committee and to defer the selection of Chair until after the Risk Committee Orientation meeting.

The Risk Committee Orientation meeting has been confirmed for January 18, 2015. All Board members have been invited to attend.

Board policy III-8 Privacy and Security of Information has been

assigned to the Client Services and Quality Committee for annual review.

The committee reviewed the dashboard and identified that Board/Staff

Relationship should be added to the dashboard. The committee discussed the need for the Board to develop its own risk

register that focuses on Board risks or whether they are included in the general risk register.

The committee identified Board vacancies, timing of Board member training and compliance with Board policies and procedures as an emerging risk to

the Board. The committee reviewed the 2015/16 work plan. R. Stinchcombe noted that

Board turnover is a Governance committee issue.

Respectfully submitted,

Brad Coslett, Chair Risk Management Committee

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Betty-anne.grey
Typewritten Text
Item 9.3
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Item 10.1

REPORT OF THE CHIEF EXECUTIVE OFFICER

December 09, 2015

This report covers the period of November 12, 2015 to December 09, 2015

The following items are provided for the information of the Board. These are not for

decision or monitoring, but simply to keep you informed. Non-compliance or anticipated non-compliance with any policy

N/A

Anticipated media coverage

The Annual Report of the OAGO was released on December2, 2015. We have not received any media requests but there was an article about the CCAC findings in general in the

local paper. The Health Minister’s comments at the Health Achieve continue to generate speculation

among the media regarding the future of homecare in Ontario. Minister Hoskins sent the attached letter to all CCACs in order to clarify his comments and to convey his

appreciation of the work that staff in the CCACs do. Changes in executive personnel

N/A

Actual or pending lawsuits

N/A

Publicly visible or otherwise material internal changes I have been invited to present, on behalf of the North West CCAC, at the Integrated

Planning for Community Hubs Regional Session, organized by the Ministry of Municipal Affairs and Housing on December 18, 2015. The purpose of the Forum is to discuss how

the Province, municipalities and community partners can better integrate the planning and delivery of services through community hubs.

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Report of the Chief Executive Officer

December 9, 2015 Page 2

Publicly visible or otherwise material external changes

All CCACs are working collaboratively on the Minister’s 10 point plan. Working groups have been established by the Ministry with representation by CCACs and LHINs. The main themes for now have been Levels of Care and Self Directed Care. There are also efforts to

coordinate other Policy work, such as the Community Support Services providing PSW, with the Ten Point Plan.

The OACCAC has created a work plan to address areas identified by the CCAC audits. Working groups are being established for the various areas.

Reports:

No reports

Attachments:

December 1, 2015 Letter from Minister of Health and Long term Care to Board

Chairs and Chief Executive Officer, Community Care Access Centres

Respectfully submitted,

Tuija Puiras Chief Executive Officer

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Betty-anne.grey
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Item 10.1 Attachment
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Revised: December 2015

DRAFT Annual Work Plan – September 2015 to June 2016

Board of Directors and Committees

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

September 2015 September 16, 2015

Education/Generative

Discussion

Board Orientation

- Governance

Review of policies

and forms

complete

Client and Family

Experience – Angie’s

Story and Margaret’s

Story - complete

Establish Board Work

Plan ongoing

Establish Priorities for

year ongoing

Review Board Strategic

Goals – Work Plan

(activities &

accountabilities)

ongoing

Policy Review:

Part I: Establish Strategic

Direction

(I-1 to I-5) AND

Part VI: Build

Relationships (VI-1 to

No Meeting Scheduled

September 30, 2015

Terms of Reference for

Review and Approval-

complete

Review of Financial

Statements complete

Establish Committee

work plan ongoing

Annual Review of

Committee Meeting

Materials complete

Policy Review:

Part IV: Ensure

Financial Viability

(IV-1 to IV-9)

Policy IV-4 and IV-7

deferred

AUDIT COMMITTEE

Terms of Reference for

Review and Approval-

deferred

September 28, 2015

Terms of Reference for

Review and Approval

complete

Establish Committee

work plan ongoing

Policy Review:

Part III: Ensure

Program Quality and

Effectiveness

(III-3 and III-8)

complete

Boards risk framework

– Review of Extreme

Risks complete

September 14, 2015

Terms of Reference for

Review and Approval -

deferred

Client and Family

Experience –

eComments ongoing

Quality Improvement

Plan – Review

Establish Committee

work plan ongoing

Improvement Targets

and Initiatives (graphs)

complete

Client Satisfaction

Survey (Annual)

complete

Update on First Nations

current status analysis

complete

Accreditation Update

complete

Policy Review:

Part III: Ensure

Program Quality and

September 18, 2015

Terms of Reference for

Review and Approval-

deferred

Establish Committee

work plan

Review of 2015/16

CEO Organizational-

Operational Plan

CEO Succession Plan

memo to Board Chair

Policy Review:

Part II: Provide for

Excellent Management

(II-1 to II-10) -

deferred

Item 12.1

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Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

VI-5) complete Effectiveness

(III-1, III-2, III-4 to

III-7)complete

Policy III-1 and III-

7 - deferred

October 2015 October 14, 2015

Education/Generative

Discussion

Accreditation Update - J.

Wintermans ongoing

MOHLTC Ten Point Plan

Review complete

Review 2015-16 Board

Work Plan ongoing

Review Board Strategic

Goals – Work Plan

(activities &

accountabilities)

ongoing

Request committee’s to

submit draft workplans to

Governance committee

complete

October 7, 2015

Terms of Reference for

Review and Approval-

complete

Establish Committee

work plan complete

Accreditation Review –

J. Wintermans

complete

Board Education –

Review complete

Policy Review:

Part V: Ensure Board

Effectiveness

1. Governance Policy

Framework (V-A-1 to

V-A-6) complete

October 28, 2015

cancelled

Review of Financial

Statements deferred

2016/17 Funding and

Community

Accountability Planning

Submission (CAPS) –

Update deferred

Waitlist Strategies

deferred

Quarterly Review of

Borrowing deferred

Policy Review:

Part IV: Ensure

Financial Viability

Policy IV-4 and IV-7

deferred

AUDIT COMMITTEE

MEETING - cancelled

Terms of Reference for

Review and Approval

deferred

No Scheduled Meeting

No Meeting Scheduled

No Meeting Scheduled

November 2015 November 11, 2015

Education/Generative

No Meeting Scheduled

November 25, 2015

Rescheduled to

December 2, 2015

November 18, 2015

Risk Management

No Meeting Scheduled No Meeting Scheduled

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Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

Discussion

OACCAC Update -

Catherine Brown, CEO,

OACCAC complete

Review Board Strategic

Goals

(activities &

accountabilities)

ongoing

Board Risk Register –

Review complete

Client and Family

Experience – Dr. Miller

PCCP Video - complete

November 26, 2015

Board Governance

Education Session

Steering Committee

quarterly report

(dashboard) ongoing

Review of Committee

work plan ongoing

December 2015 December 9, 2015

Education/Generative

Discussion

Board Governance

Education Session –

Weilers

AODA and Health and

Safety presentation – K.

A. Lawson

Accreditation Update (link

to survey)- J.

Wintermans deferred

Client and Family

No Meeting Scheduled

December 2, 2015

Review of Financial

Statements -

complete

2015/16 Revised

Budget presentation -

complete

2016/17 Funding and

Community

Accountability Planning

Budget presentation -

complete

Cost Containment

Updates (Phase 1 & 2)

No Meeting Scheduled

December 15, 2015

Client and Family

Experience

Improvement Targets

and Initiative

Event Tracking

Management System

(ETMS)

Terms of Reference for

Review and Approval

Policy Review:

Part III: Ensure

Program Quality and

December 7, 2015

Terms of Reference for

Review and Approval -

deferred

Policy Review:

Part II: Provide for

Excellent Management

(II-1 to II-10)

Policies II-2, II-3, II-6,

II-8, II-9,

II-10 - deferred

Discussion re: Labour

Negotiations

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Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

Experience – Community

Health Portal

2015/16 Revised Budget

presentation

2016/17 Funding and

Community

Accountability Planning

Budget presentation

complete

Quarterly Review of

Borrowing - complete

Policy Review:

Part IV: Ensure

Financial Viability

Policy IV-4 and IV-7

- complete

Review Committee

work plan - deferred

AUDIT COMMITTEE

MEETING

Terms of Reference for

Review and Approval -

deferred

Effectiveness

(III-1 and III-7, III-

8)

QIP Progress Update

2014/15 – Committee

Feedback

Risk Management

report to CSQ

Update on First Nations

Current State Analysis

Accreditation Update –

J. Wintermans

Review/update

2015/16 CEO

Organizational-

Operational Plan –

Stretch Goals

Review Committee

work plan

January 2016 January 13, 2016

Education/Generative

Discussion

Review Board Strategic

Goals – Work Plan

(activities &

accountabilities)

Accreditation Update - J.

Wintermans Accreditation

Update (link to survey)-

J. Wintermans

Presentation re Client

January 19, 2016

Policy Review:

Part V: Ensure Board

Effectiveness

Governance Policy

Framework (V-A-7 to

V-A-12)

Review of committees

submitted workplans

Board Recruitment

Attendance Audit

Review Board Strategic

January 27, 2016

Review of Financial

Statements

Quarterly Review of

Borrowing

AUDIT COMMITTEE

MEETING

Terms of Reference for

Review and Approval -

January 18, 2016

Risk Committee

Orientation – All Board

members invited

No Meeting Scheduled

January 11, 2016

Terms of Reference for

Review and Approval

Policy Review:

Part II: Provide for

Excellent Management

( II-2, II-3, II-6, II-8,

II-9, II-10)

CEO Interim

Performance Review

- CEO Stretch

Goals

Work Plan Review

Page 22: BOARD OF DIRECTORS MEETINGhealthcareathome.ca/northwest/en/who/Documents/00 Agenda... · 2015-12-09 · North West Community Care Access Centre Board of Directors Meeting November

Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

Scenario – M. Allain,

Bioethicist

Goals

(activities &

accountabilities)

Accreditation Review

February 2016 February 10, 2016

Education/Generative

Discussion

Health Links Presentation

– P. Donylyk

Accreditation Update - J.

Wintermans

No Meeting Scheduled February 24, 2016

Review of Financial

Statements

AUDIT COMMITTEE

MEETING

Audit Planning (invite

auditors to meeting)

February 17, 2016

Risk appetite and

tolerance – Annual

review and

recommendation to

Board

Risk Management

Steering Committee

Quarterly Report

Review Committee

Work Plan

No Meeting Scheduled

No Meeting Scheduled

March 2016 March 9, 2016

Email Board Commitment

Form and Self-

Assessment form to

Board (for completion

prior to meeting)

Education/Generative

Discussion

Quality Improvement

Plan (QIP) review and

approval

Accreditation Update –

J. Wintermans

Culturally Safe Care

March 15, 2016

Policy Review:

AGM Planning- Confirm

Date

Board Recruitment –

Assess needs

OACCAC Conference

Attendance -

Discussion

Policy Review:

Part V: Ensure Board

Effectiveness

Governance Process

(V-B-1 to V-B-7)

March 30, 2016

Review of Financial

Statements

Review of Board

Budget

No Scheduled Meeting

March 1, 2016

Client and Family

Experience

Improvement Targets

and Initiatives (graphs)

Client Satisfaction

Survey (6 months)

Review and

recommend Draft QIP

for 2015/16

Risk Management

report to CSQ

March 7, 2016

CEO Annual

Performance Evaluation

– template approval

Overall Human

Resources Trends –

Where the NWCCAC is

as an Employer

Page 23: BOARD OF DIRECTORS MEETINGhealthcareathome.ca/northwest/en/who/Documents/00 Agenda... · 2015-12-09 · North West Community Care Access Centre Board of Directors Meeting November

Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

Training Session – Meno

Ya Win

Accreditation Review

Update on First Nations

Current State Analysis

Accreditation Update

April 2016 April 13, 2016

Education/Generative

Discussion

No Meeting Scheduled April 27, 2016

Review of Financial

Statements

Quarterly Review of

Borrowing

M-SAA Review

April 16, 2016

Risk Management

Steering Committee

quarterly report

Annual Review of

Extreme Risks

Review adequacy of

NWCCAC Insurance

Protection

Review liability

protection for Directors

and Officers

Review of Committee

workplan

No Meeting Scheduled No Meeting Scheduled

May 2016 May 11, 2016

Education/Generative

Discussion

May 3, 2016

Board evaluation

- Review evaluation

responses

- Attendance audit

- Self-evaluation

(outstanding issues)

- Future commitment

Accreditation – Review

Resource Collection

Tool

May 25, 2016

Review of Financial

Statements

AUDIT COMMITTEE

MEETING

Draft Audited

Financial Statements

– review and approve

(external auditors to

present)

No Meeting Scheduled

No Meeting Scheduled May 9, 2016

CEO Annual

Performance Evaluation

Final Review of

2015/16 CEO

Organizational-

Operational Plan

CEO Compensation –

Review and

Recommendations

Page 24: BOARD OF DIRECTORS MEETINGhealthcareathome.ca/northwest/en/who/Documents/00 Agenda... · 2015-12-09 · North West Community Care Access Centre Board of Directors Meeting November

Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

Review and adoption of

Board effectiveness

tool

Review committee

work plans

Recommend OACCAC

Conference Attendance

Update Skills Matrix

Reassess Recruitment

Needs and Strategy for

recommendation to

Board

Recommendations to

the Board re filling

Board Vacancies (For

June in camera Board

meeting)

Policy Review:

Part V: Ensure Board

Effectiveness

Governance Process

(V-B-8 to V-B-14)

Review of 2016/17

CEO Organizational-

Operational Plan (defer

to September)

June 2016 June 8, 2016

In-Camera

Slate of Officers and

Nominations

Community

Accountability Planning

Submission (CAPS) –

Approval

Education/Generative

June 1, 2016

Board and Committee

evaluation

- Review evaluation

responses

Review Slate of

Officers and

Nominations

Board Committee

June 22, 2016

Review of Financial

Statements

Review LHIN one-time

funding

Quarterly Review of

Borrowing – add to

September 2016 for

review of Q1 ending

No Meeting Scheduled

June 14, 2016

Client and Family

Experience

Improvement Targets

and Initiative

ETMS

Risk Management

report to CSQ

No Meeting Scheduled

Page 25: BOARD OF DIRECTORS MEETINGhealthcareathome.ca/northwest/en/who/Documents/00 Agenda... · 2015-12-09 · North West Community Care Access Centre Board of Directors Meeting November

Revised: December 2015

Month Board of Directors Governance

Committee

Finance Committee Risk Committee Client Services &

Quality Committee

Human Resources

Committee

Discussion

Review Board Strategic

Goals – Work Plan

(activities &

accountabilities)

AGM – June 23, 2016

Membership

Review AGM Agenda

2015-16 Board &

Committee Meeting

Calendar

June 30

Update on First Nations

Current State Analysis

Accreditation Update

September 2016

Quarterly Review of

Borrowing – add to

September 2016 for

review of Q1 ending

June 30

September 2016

Remove Policy III-8

from Risk Committee

annual policy review

September 2016

Add Policy III-8 to

CS&Q annual policy

review

Page 26: BOARD OF DIRECTORS MEETINGhealthcareathome.ca/northwest/en/who/Documents/00 Agenda... · 2015-12-09 · North West Community Care Access Centre Board of Directors Meeting November

Item 14.1

Number attending: Number Responding:

Board Meeting Evaluation Form

November 11, 2015

Please complete the following questionnaire by rating each category and adding your comments and suggestions. Thank you – your input will assist in making Board meetings more productive and enjoyable.

RATING

Excellent Good Fair Poor

The Board information package provided the right information and was received in a timely manner.

6.1

The meeting was scheduled at a convenient time and location

6.4

The majority of Board members were in attendance

4.5

The agenda was appropriate. Topics were relevant to the mission and goals of our organization. Items were clearly identified as for information, discussion or decision.

6.1

Time was used effectively. Discussions were focused.

6.0

The meeting structure and leadership encouraged the right amount of participation.

6.1

Appropriate information/evidence was available to support the Board in making informed decisions.

6.3

All recommendations and decisions made by the Board are documented and monitored to ensure implementation.

6.6

Board Members conduct was business-like, cordial, results-oriented and respectful of diversity.

6.9

Comments Strengths of this meeting:

Good discussion with C. Brown Very informative in-camera meeting Open discussion on future Video of clients are very helpful Very informative presentation/discussion with C. Brown Information session with OACCAC was good

Suggestions for improvements this board should consider making to the way it governs:

None

Request for information and/or education: Upcoming opportunities for Board education are very positive