body language
TRANSCRIPT
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Effective Communication
through
Body language
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Effective Communication
• 55% Body Language
• 38% Voice modulation
• 7% Content
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Body Language
• Non-verbal communication where physical actions convey thoughts and emotions
• All people give off physical signals while communicating, they give an insight in the exact meaning of the message
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BODILY POSTURE
• Largely involuntary
• Distinctive ‘superior’ (or dominant) and ‘inferior’ (or submissive) postures
• Eg . The desire or intention to dominate can be signaled by standing erect, with the head tilted back, and with hands on hips.
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• NOSE RUB
It is a sign of rejection.
It can also be a gesture of doubt.
Many articulate speakers do this when not sure how to approach a subject or audience reaction.
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SLAPPING THE HEAD
• Forgetfulness
• SCRATCHING THE HEAD
• Frustration
• Flustered
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HAND ON CHEEK
• Interest
• Attention
• Evaluation
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STYLES OF HANDSHAKE
• THE GRASP
• Usually done by males
• Close to each other
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THE DOUBLE HANDED HANDSHAKE
• BOTH HANDS ARE USED
• To communicate more than usual feelings
• Higher the grasp, the more intense the feeling expressed
• Acceptable only for those with close emotional ties with the initiator
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HANDS BEHIND THE HEAD
• USED BY PEOPLE
FEELING
Confident
Dominant
Superior
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GESTURES
Communicating emotional states
• fist clenching (aggression)
• face – touching (anxiety)
• scratching (self –blame)
• forehead-wiping (tiredness)
• forehead slapping (forgetfulness), etc.
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HEAD NODS
• ‘rein forcers’
• reward and encourage what has gone before
• can be used to make another talk more
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FACIAL EXPRESSIONS
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