body language of human beings
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Body language is nonverbalcommunication that involvesbody movement.
Gesturing can also betermed as body languagewhich is absolutely non-verbal means ofcommunication.
People in the workplace canconvey a great deal ofinformation without evenspeaking; through nonverbalcommunication.
What is Body Language ?
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How Does Body Speak?
Like any spokenlanguage, bodylanguage has words,sentences and
punctuation.
Each gesture is like a
single word and one
word may have severaldifferent meanings.
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What we are trying to deliver to the one whom weare communicating through verbal means mightnot be exactly similar to the one which we are
delivering from our non-verbal means i.e. BODY
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Why is Body Language important?
Body language plays a big role in intuitionas it gives us messages about the otherperson, that we can interpret at an intuitive
level.
55%
38%
7%
Source: www.google.com
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Body language
Gesture
Face
Posture
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Humans pride themselves on theirseemingly unique ability to
verbalize feelings and ideas.
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While the mouth tells one story,gestures and
posturemay tell a different story.
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Types Of Gestures
Descriptive Clarify or enhance a
verbal message
Emphatic Underscores a verbal
message
Suggestive Symbols of ideas and
emotions
Prompting Evoke a desired
response
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Common Gesture Clusters
Openness:
Several gestures indicateopenness and sincerety.
Open hands, unbuttoned coal or collar,
leaning slightly forward in
the chair,
removing coat or jacket,
uncrossing arms and legs,
moving closer.
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When people are proud of what
they have done, they usually showtheir hands quite openly.
When they are not often put theirhands into their pockets, or hide
back
When people show signals ofopenness that means they are
generally beginning verycomfortable in your presence whichis good.
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Common Gesture Clusters
Defensiveness:
People who are defensiveusuallyhave
a rigid body, arms or legs tightly crossed,
eyes glancing sideways or darting
occasionaly,
minimal eye contact,
lips pursed, fists clenched and
downcast head.
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Common Gesture Clusters
Evaluation:
Evaluation gestures say that theother person is beingthoughtful or is considering
what you are saying.Sometimes in a friendly waysometimes in an unfriendly way.
Typical evaluation gestures
include: tilted head,
hand to cheek,
leaning forward and
chin stroking.
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Sometimes evaluationgestures take on a critical
aspect. The body is more drawn
back.
The hand is to the face but
the chin is in the palm ofthe hand with one finger
going up the cheek and the
other fingers positionedbelow the mouth.
This is generally an
unfavorable gesture.
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To gain time for evaluating
the situation people use
cigarette or pipe smokinghabits, removing eyeglasses.
A final negative evaluation
gesture is dropping hiseyeglasses to the lower
bridge of noise and peering
over them.
This gesture usually causes anegative emotional
overreaction in other people.
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Suspicion, Secrecy, Rejection, and
Doubt
These negative emotions are
communicated typically by:
Sideways glances
Minimal or no eye contact
Shifting the body away from
the speaker
Touching or rubbing the
nose.
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Common Gesture Clusters
Readiness
Readiness is related to the
goal-oriented high
achiever with a concernfor getting things done.
It communicatesdedication to a goal and is
usually communicated by
sitting forward at the
edge of a chair. This may negatively give
the appearence of being
overly anxious also.
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Common Gesture Clusters
Nervousness Clearing ones throat,
Chain smoking.
Covering the mouth withhand,
Tapping fingers.
Whistling,
Jingling pocket change, Fidgeting,
Twitching lips or face.
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Common Gesture Clusters
Boredom or Impatience
These unproductivefeelingsare usuallyconveyed by the
Drumming of fingers
Cupping the head in thepalm of the hand,
Foot swinging
Brushing or picking a lint
Looking at your watch orthe exit.
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Lets Examine How Body
Communicates, from head to toes
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BODY MOVEMENT
Balance movements with verbal cues
Avoid random movements
Step forward to indicate you are arriving at a point
Step back when concluding a point and signals theaudience they can relax momentarily
Always lead with your foot nearest your destination.
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FACIAL EXPRESSIONS
Facial expressions reflect emotion, feelings and attitudes
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Frowns:unhappiness, anger
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Pouting lips: sadness
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Your face is
watched wheneveryou speak
Often the key
determinant of themeaning behind a
message Communicates
your attitudes,
feelings, andemotions more so
than any other partof your body.
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EYE CONTACT
To make people feel good and show your interest you mustmaintain eye contact.
The easiest way to maintain eye contact naturally is to look at
the persons whole face above the tip of their nose
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Windows of the soul, excellent
are indicators of feelings.
Shifty eyes, beady eyes and
look of steel demonstrate
awareness.
Honest person has a tendency
to look you straight in the eyewhen speaking.
At least listeners accept it like
that.
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People avoid eye contact withother person when an
uncomfortable question asked. Try to reduce tension and build
trust rather than increasetension.
The raising of one eyebrow showsdisbelief and two shows surprise.
People are classified as rightlookers and leftlookers. Right
lookers are more influenced bylogic and precision, left lookersare found to be more emotional,subjective and suggestible.
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Most powerful feature after voice
Establish a bond
Look at your audience to conveyyour sincerity of the message
You will increase their attention toyou by sufficient eye contact
Provides you feedback and helps
you relax
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SMILING
The most strongbody languagesignal toinfluence ourfirst impression
is the smile. It is the most
recognized signaleverywhere.
Smiling is aninternationallanguage.
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Hand Gestures
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The Hands
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Tightly clenched hands usually indicate that
the person is experiencing undue pressure.
It may be difficult to relate to this person
because of his tension and disagreement.
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Superiority and authority are usually indicated when you are
standing and joining your hands behind your back.
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Rubing gently behind or beside the
ear with the index finger or
rubbing the eye usually means the
other person is uncertain about
what you are saying.
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Leaning back with both
hands supporting the
head usually indicates a
feeling of confidence or
superiority.
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Cupping one or both hands over the mouth, especially when
talking, may well indicate that the person is trying to hide
something
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Putting your hand to yourcheek or stroking your chin
generally portrays thinking,
interest or consideration.
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Arms and Legs
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Crossed arms tendto signal
defensiveness.
They seemingly
act as a protective
guard against an
anticipated attack
or a fixed position
which the other
person wouldrather not move.
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Conversely, arms open andextended toward you
generally indicate openness
and acceptance.
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People who tightly cross
their legs seem to besaying that they disagree
with what you are saying
or doing. If the people
have tightly crossed legsand tightly crossed arms,
their inner attitude is
usually one of extreme
negativity toward what is
going on around them. It
may be difficult to get
agreement.
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POSTURE
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What kind person are you?
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One of the first key things people notice is how to carry
and present your self.
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Sitting with your legs crossed and
elevated foot moving in a slight circular
motionindicates boredom or impatience.
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Interest and involvement are usually projected by
sitting on the edge of the chair and leaning slightly
forward.
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Generally, people who walk fast and swing their arms freely tend
to know what they want and to go after that.
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People who walk with their
shoulders hunched and
hands in their pockets tend
to be secretive and critical.
They dont seem to likemuch of what is going on
around them.
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People who arepreoccupied or thinking,
usually walk with theirheads down, hands
clasped behind theirbacks and pace very
slowly.