book english 6 - looking for a job
TRANSCRIPT
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2014
School of English
Universidad Católica del Norte
Antofagasta
Prepared and adapted by
Edardo !higley Correa
Looking for a JOB
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Pag
Unit A Resume …….. 02
Appendix 1 44 RESUME WRITING TIPS 12
Unit " Cover Letter …...…….. 20
Appendix 2 TEN RESUME WRITING TIPS 31
Appendix 3 TEN COVER LETTER DON’TS 3
Unit C !ideo Resume …..…….. 3"
Appendix DON’T MAKE THESE 10 RESUME MISTAKES
Unit # #ntervie$ ……….…….. "
Appendix % USEFUL VOCABULARY FOR THE %&
RESUME AND VIDEO RESUME
Appendix " TO DESCRIBE YOUR SKILLS THE "0FOLLOWING ADJECTIVES ARE USEFUL
$N#E%
01
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TheResumÉ
&
UN$' A( Writing Your Resume02
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The re!"e' $(i)( is sometimes )a**ed a data sheet or vita) is an O+,L#-of a** /ou (ave to offer a prospe)tive emp*o/er. #t is a presentation of /our ua*ifi)ations' /our a)kground' and /our experien)es' arranged in su)( a $a/as to )onvin)e a usinessperson to grant /ou an intervie$.
our resume' $it( its )over *etter' is t(e first impression /ou make on anemp*o/er. or t(at reason' it must *ook 4RO55#O-AL and exemp*if/ t(osetraits /ou $ant t(e emp*o/er to e*ieve /ou possess.
6riting a su))essfu* resume depends on man/ fa)tors. 7ere is a simp*e guide
to t(e basics of $riting a good resume8
1. ,ake detai*ed notes on /our $ork experien)e. #n)*ude ot( paid and
unpaid' fu** time and part time positions. #n)*ude /our mainresponsii*ities' an/ ot(er a)tivities t(at $ere part of t(e 9o' t(e 9o tit*eand )ompan/ information in)*uding t(e address and dates of emp*o/ment.#n)*ude ever/t(ing:
2. ,ake detai*ed notes on /our edu)ation. #n)*ude degree or )ertifi)ates'ma9or or )ourse emp(asis' s)(oo* names and )ourses re*evant to )areer o9e)tives. Rememer to in)*ude an/ important )ontinuing edu)ation)ourses /ou ma/ (ave )omp*eted.
3. #n)*ude a *ist of ot(er non;$ork re*ated a))omp*is(ments. ,(ese ma/in)*ude )ompetitions $on' memers(ip in spe)ia* organi<ations' et).
. Based on /our detai*ed notes' de)ide $(i)( ski**s are transferable
=ski**s t(at $i** e espe)ia**/ usefu*> to t(e position for $(i)( /ou areapp*/ing.
%. 6rite /our fu** name' address' te*ep(one numer' fax and emai* at t(etop of t(e resume.
". #n)*ude an o9e)tive for t(e resume. ,(e o9e)tive is a s(ort senten)edes)riing $(at t/pe of $ork /ou (ope to otain.
0*
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?. 5ummari<e /our edu)ation' in)*uding important fa)ts t(at dire)t*/ re*ateto t(e 9o for $(i)( /ou are app*/ing. ou )an a*so )(oose to in)*ude t(eedu)ation se)tion after /ou (ave *isted /our 9o emp*o/ment (istor/.
&. List /our $ork experien)e eginning $it( /our most re)ent 9o. #n)*udedates of emp*o/ment' )ompan/ spe)ifi)s. List /our prin)ipa*responsii*ities making sure to fo)us on transfera*e ski**s.
@. Continue to *ist a** of /our $ork experien)e in reverse order. A*$a/sfo)us on ski**s t(at are transfera*e.
10. ina**/ *ist information ski**s su)( as *anguages spoken' )omputer programming kno$*edge et). under t(e (eading8 Additiona* 5ki**s
11. inis( /our resume $it( t(e fo**o$ing p(rase8 RR-C5Avai*a*e upon reuest.
1. Be )on)ise and s(ort: our finis(ed resume s(ou*d not e more t(an page.
2. +se d/nami) a)tion vers su)( as8 accomplished, collaborated,
encouraged, established, facilitated, founded, managed, etc. =Appendix %>
3. o -O, use t(e su9e)t #' use tenses in t(e past. x)ept for /our present 9o. xamp*e8 Conducted routine inspections of on site equipment.
+se t(e fo**o$ing information to format /our resume. enerate a *ist ofinformation to in)*ude on /our resume' t(en )ompi*e t(e detai*s to format /our
resume into a )ustomi<ed resume to send to emp*o/ers.A*so revie$ samp*e resumes and a resume temp*ate /ou )an use to )reate aresume.
04
'ips
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• +or Contact $nfor,ation
irst Last -ame5treet AddressCit/' 5tate' Dip4(one =Ce**E7ome>mai* Address
• -b.ective /optional
6(at do /ou $ant to doF #f /ou in)*ude t(is se)tion it s(ou*d e a senten)e or t$o aout /our emp*o/ment goa*s. A )ustomi<ed o9e)tive t(at des)ries $(/
/ou are t(e perfe)t )andidate for t(e 9o )an (e*p /our resume stand out fromt(e )ompetition.
• Career S,,ary ighlights /optional
A )ustomi<ed se)tion of /our resume t(at *ists ke/ a)(ievements' ski**s' traits'and experien)e re*evant to t(e position for $(i)( /ou are app*/ing )an servedua* purposes. #t (ig(*ig(ts /our re*evant experien)e and *ets t(e prospe)tiveemp*o/er kno$ t(at /ou (ave taken t(e time to )reate a resume t(at s(o$s
(o$ /ou are ua*ified for t(e 9o.
• E3perience
,(is se)tion of /our resume in)*udes /our $ork (istor/. List t(e )ompanies/ou $orked for' dates of emp*o/ment' t(e positions /ou (e*d and a u**eted*ist of responsii*ities and a)(ievements.
• Co,pany 1
; Cit/' 5tate; ates 6orked
• 5ob 'itle
6 Responsii*ities E A)(ievements; Responsii*ities E A)(ievements
07
8es,e 9or,at
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• Co,pany 2
; Cit/' 5tate; ates 6orked
•
5ob 'itle
; Responsii*ities E A)(ievements; Responsii*ities E A)(ievements
• Edcation
#n t(e edu)ation se)tion of /our resume' *ist t(e s)(oo*s /ou attended' t(e degrees /ouattained' and an/ spe)ia* a$ards and (onors /ou earned.Co**ege' egree
A$ards' 7onors
• S:ills
#n)*ude ski**s re*ated to t(e position E )areer fie*d t(at /ou are app*/ing for i.e. )omputerski**s' *anguage ski**s.
• 8eferences available pon re;est
,(ere is no need to in)*ude referen)es on /our resume or even to mention t(at referen)es
are avai*a*e. Rat(er' (ave a separate *ist of referen)es to give to emp*o/ers upon reuest.
• Csto,i<e +or 8es,e
#n a** )ases' e sure to persona*i<e and )ustomi<e /our resume' so it ref*e)ts /our ski**s andai*ities and )onne)ts t(em $it( t(e 9os /ou are app*/ing for.
• 8evie= 8es,e Sa,ples
Revie$ samp*e resumes so /ou )an in)orporate /our resume temp*ateinformation into an appropriate format.
0>
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9or,at 1
Na,eStreet Address
City) State) !ip Code'elephone( 'ype telephone n,ber here
E,ail( 'ype e,ail address here
-b.ective( ,/pe o9e)tive (ere
E3perience(
,/pe ates Co,pany na,e' Cit/' 5tate Job Title
G ,/pe 9o des)ription (ere
G ,/pe 9o des)ription (ereG ,/pe 9o des)ription (ere
,/pe ates Co,pany na,e' Cit/' 5tate Job Title
G ,/pe 9o des)ription (ereG ,/pe 9o des)ription (ereG ,/pe 9o des)ription (ere
,/pe ates Co,pany na,e' Cit/' 5tate Job Title
G ,/pe 9o des)ription (ereG ,/pe 9o des)ription (ereG ,/pe 9o des)ription (ere
Edcation(,/pe ates University Na,e' Cit/' 5tate
Type Degree
G ,/pe (onours' )*us or )ommittees invo*ved $it(G ,/pe (onours' )*us or )ommittees invo*ved $it(
S:ills(G List spe)ia* ski**s
9-8?A' 1
0@
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666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
Na,e
6666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666665treet Address Cit/' 5tate,e*ep(one Ce**p(one ax mai*
666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
-b.ective
666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
,/pe o9e)tive (ere
6666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
E3perience
; Co,pany na,e #ates
Jo tit*e' t/pe 9o des)ription (ere
; Co,pany na,e #ates
Jo tit*e' t/pe 9o des)ription (ere
; Co,pany na,e #ates
Jo tit*e' t/pe 9o des)ription (ere
666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
Edcation
; #egree) University na,e #ates
,/pe (onours' )*us' )ommittees invo*ved $it(
; #egree) University na,e #ates
,/pe (onours' )*us' )ommittees invo*ved $it(
66666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
S:ills
6666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666ist special s:ills
G Languages' soft$are…G Languages' soft$are…G Languages' soft$are…
9-8?A' 2
0B
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ere is an e3a,ple of a basic res,e(Peter 'o=nsled
3% reen Road5pokane' 6A &?@%
4(one =%03> %" ; "?&1ax =%03> %" ; "?&2
;mai* petertHnet.)omPersonal $nfor,ation
Iarita* status8 Iarried -ationa*it/8 +5
-b.ective
mp*o/ment as manager in important )*ot(ing retai*er. 5pe)ia* interest in deve*oping )omputer time;management too*s for in;(ouse use.
or: e3perience
1@@& 4resent Ja)kson 5(oes #n). 5pokane' 6AIanager
8esponsibilities
• Ianage staff of 10
• 4rovide (e*pfu* servi)e to )ustomers )on)erning s(oe )(oi)es
• esign and imp*ement )omputer;ased too*s using Ii)rosoft A))ess and x)e* for staff
• Iont(*/ ookkeeping
• 5uggest )(anges in produ)t offerings on a uarter*/ asis ased on detai*ed ana*/sis of sa*es patterns
• 4rovide in;(ouse training for ne$ emp*o/ees as needed
1@@% ; 1@@& 5mit( Offi)e 5upp*ies akima' 6AAssistant Ianager
8esponsibilities
• Ianaged $are(ouse operations
• 4rogrammed x)e* spreads(eet imp*emented to )ontro* sa*es strengt(s and $eaknesses on uarter*/ asis
• #ntervie$ed ne$ app*i)ants for open positions
• ,rave*ed *o)a**/ offering on;site visits to regu*ar )ustomers
• 5upervised ookkeeping staff
Edcation
1@@1 ; 1@@% 5eatt*e +niversit/ 5eatt*e' 6ABa)(e*or of Business Administration
• our /ear usiness administration )ourse fo)using and retai* $ork environments
Professional ,e,berships• Rotar/ C*u Iemer' 5pokane 6A
• oung Business Administration C*u 4resident 1@@3;1@@%' 5eatt*e' 6A
Additional S:ills
Advan)ed *eve* ski**s in Ii)rosoft Offi)e 5uite' asi) 7,IL programming' spoken and $ritten profi)ien)/ inren)(
8E9E8ENCES Avai*a*e upon reuest
0D
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-o$ itKs /our turn. 6rite /our o$n resume in ng*is( / taking into a))ount8
a> important fa)ts for m/ resume
> t(e asi)s of $riting a good resume on pages 1 and 2 A-
a> t(e examp*e of a asi) resume on page ?
Before /ou )an $rite /our resume or prepare a )over *etter' /ou must dosome t(inking aout /ourse*f' for /our emp*o/ment )orresponden)e
must present a prospe)tive emp*o/er $it( a favora*e and desira*e; pi)ture of /our persona*it/' a)kground' and experien)es.A good $a/ to start is to make a *ist. #n an/ order' as /ou t(ink of t(em'
9ot do$n su)( fa)ts as8
; Jos /ou (ave (e*d; 5)(oo*s /ou (ave gone to.; Areas /ou (ave ma9ored in.; 5pe)ia* )ourses /ou (ave taken.
; xtra)urri)u*ar a)tivities /ou (ave 9oined in.; Iemers(ips /ou (ave (e*d.; A$ards or (onors /ou (ave re)eived.; At(*eti)s /ou en9o/.; Languages /ou speak.; 5pe)ia* interests /ou (ave.; 5pe)ia* ski**s /ou (ave.
10
9acts to be $nclded in yor Cover etter 8es,e
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E3ercise( Iake /our o$n *ist of t(e fa)ts t(at )ou*d (e*p an emp*o/ersee /our value as an emp*o/ee.
01. 02. 03. 0. 0%. 0". 0?. 0&. 0@. 10.
11
$,portant 9acts for ,y 8es,e
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APPEN#$% 1 44 8ESU?E 8$'$N '$PS
1& Fno= the prpose of yor res,e
5ome peop*e $rite a resume as if t(e purpose of t(e do)ument $as to *and a 9o. As a resu*t t(e/ end up $it( a rea**/ *ong and oring pie)e t(at makes
t(em *ook *ike desperate 9o (unters. ,(e o9e)tive of /our resume is to *and
an intervie$' and t(e intervie$ $i** *and /ou t(e 9o =(opefu**/:>.
2& "ac: p yor ;alities and strengths
#nstead of )reating a *ong =and oring> *ist $it( a** /our ua*ities =e.g.'
dis)ip*ined' )reative' pro*em so*ver> tr/ to )onne)t t(em $it( rea* *ife and
$ork experien)es. #n ot(er $ords' /ou need to a)k t(ese ua*ities and
strengt(s up' e*se it $i** appear t(at /ou are 9ust tr/ing to inf*ate t(ings.
*& ?a:e sre to se the right :ey=ords
Iost )ompanies =even sma**er ones> are a*read/ using digita* dataases to
sear)( for )andidates. ,(is means t(at t(e 7R department $i** run sear)(
ueries ased on spe)ifi) ke/$ords. uess $(at' if /our resume doesnKt (ave
t(e ke/$ords re*ated to t(e 9o /ou are app*/ing for' /ou $i** e out even
efore t(e game starts.
,(ese ke/$ords $i** usua**/ e nouns. C(e)k t(e 9o des)ription and re*ated
9o ads for a )*ue on $(at t(e emp*o/er mig(t e *ooking for.
4& Use effective titles
Like it or not' emp*o/ers $i** usua**/ make a 9udgment aout /our resume in %
se)onds. +nder t(is time frame t(e most important aspe)t $i** e t(e tit*es t(at
/ou *isted on t(e resume' so make sure t(e/ gra t(e attention. ,r/ to e as
des)riptive as possi*e' giving t(e emp*o/er a good idea aout t(e nature of
/our past $ork experien)es. or examp*e8
"ad title8 A))ounting
ood title8 Ianagement of AER and AE4 and Re)ordkeeping
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7& Proofread it t=ice
#t $ou*d e diffi)u*t to emp(asi<e t(e importan)e of proofreading /our
resume. One sma** t/po and /our )(an)es of getting (ired )ou*d s*ip.
4roofreading it on)e is not enoug(' so do it t$i)e' t(ree times or as man/ as
ne)essar/. #f /ou donKt kno$ (o$ to proofread effe)tive*/' (ere are & tips t(at/ou )an use.
>& Use bllet points
-o emp*o/er $i** (ave t(e time =or patien)e> to read *ong paragrap(s of text.
Iake sure' t(erefore' to use u**et points and s(ort senten)es to des)rie /our
experien)es' edu)ationa* a)kground and professiona* o9e)tives.
@& here are yo goingG
#n)*uding professiona* goa*s )an (e*p /ou / giving emp*o/ers an idea of $(ere /ou are going' and (o$ /ou $ant to arrive t(ere. ou donKt need to
(ave a spe)ia* se)tion devoted to /our professiona* o9e)tives' ut overa** t(e
resume must )ommuni)ate it. ,(e uestion of $(et(er or not to (ig(*ig(t /our
)areer o9e)tives on t(e resume is a po*emi) one among 7R managers' so go
$it( /our fee*ing. #f /ou de)ide to *ist t(em' make sure t(e/ are not generi).
B& Pt the ,ost i,portant infor,ation first
,(is point is va*id ot( to t(e overa** order of /our resume' as $e** as to t(e
individua* se)tions. Iost of t(e times /our previous $ork experien)e $i** et(e most important part of t(e resume' so put it at t(e top. 6(en des)riing
/our experien)es or ski**s' *ist t(e most important ones first.
D& Attention to the typography
irst of a** make sure t(at /our fonts are ig enoug(. ,(e sma**er /ou s(ou*d
go is 11 points' ut 12 is proa*/ safer. o not use )apita* *etters a** over t(e
p*a)e' rememer t(at /our goa* is to )ommuni)ate a message as fast and as
)*ear*/ as possi*e. Aria* and ,imes are good )(oi)es.
1*
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10& #o not inclde Hno :iddingI infor,ation
,(ere are man/ peop*e t(at *ike to in)*ude statements *ike MAvai*a*e for
intervie$N or MReferen)es avai*a*e upon reuest.N #f /ou are sending a
resume to a )ompan/' it s(ou*d e a given t(at /ou are avai*a*e for an
intervie$ and t(at /ou $i** provide referen)es if reuested. Just avoid itemst(at $i** make t(e emp*o/er t(ink Mno kidding:N
11& E3plain the benefits of yor s:ills
Iere*/ stating t(at /ou )an do somet(ing $i** not )at)( t(e attention of t(e
emp*o/er. #f /ou manage to exp*ain (o$ it $i** enefit (is )ompan/' and to
)onne)t it to tangi*e resu*ts' t(en /ou $i** great*/ improve /our )(an)es.
12& Avoid negativity
o not in)*ude information t(at mig(t sound negative in t(e e/es of t(eemp*o/er. ,(is is va*id ot( to /our resume and to intervie$s. ou donKt need
to in)*ude' for instan)e' t(ings t(at /ou (ated aout /our *ast )ompan/.
1*& Achieve,ents instead of responsibilities
Resumes t(at in)*ude a *ong *ist of Mresponsii*ities in)*uded…N are p*ain
oring' and not effi)ient in se**ing /ourse*f. #nstead of *isting responsii*ities'
t(erefore' des)rie /our professiona* a)(ievements.
14& No pictres
5ure' $e kno$ t(at /ou are good *ooking' ut un*ess /ou are app*/ing for a
9o $(ere t(e p(/si)a* traits are ver/ important =e.g.' mode*ing' a)ting and so
on>' and un*ess t(e emp*o/er spe)ifi)a**/ reuested it' /ou s(ou*d avoid
atta)(ing /our pi)ture to t(e resume.
17& Use n,bers
,(is tip is a )omp*ement to t(e 13t( one. #f /ou are going to des)rie /our
past professiona* a)(ievements' it $ou*d e a good idea to make t(em as so*id
as possi*e. -umers are /our friends (ere. onKt mere*/ mention t(at /ou
in)reased t(e annua* revenues of /our division' sa/ t(at /ou in)reased t(em /
100'000' / ?&P' and so on.
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1>& -ne res,e for each e,ployer
One of t(e most )ommon mistakes t(at peop*e make is to )reate a standard
resume and send it to a** t(e 9o openings t(at t(e/ )an find. 5ure it $i** save
/ou time' ut it $i** a*so great*/ de)rease t(e )(an)es of *anding an intervie$
=so in rea*it/ it )ou*d even represent a $aste of time>. ,ai*or /our resume for ea)( emp*o/er. ,(e same point app*ies to /our )over *etters.
1@& $dentify the proble,s of the e,ployer
A good starting point to tai*or /our resume for a spe)ifi) emp*o/er is to
identif/ $(at possi*e pro*ems (e mig(t (ave at (and. ,r/ to understand t(e
market of t(e )ompan/ /ou are app*/ing for a 9o' and identif/ $(at kind of
diffi)u*ties t(e/ mig(t e going t(roug(. After t(at i**ustrate on /our resume
(o$ /ou and /our ski**s $ou*d (e*p to so*ve t(ose pro*ems.
1B& Avoid age discri,ination
#t is i**ega* to dis)riminate peop*e e)ause of t(eir age' ut some emp*o/ers do
t(ese )onsiderations nonet(e*ess. 6(/ risk t(e trou*eF +n*ess spe)ifi)a**/
reuested' do not in)*ude /our age on /our resume.
1D& +o donJt need to list all yor =or: e3periences
#f /ou (ave 9o experien)es t(at /ou are not proud of' or t(at are not re*evant
to t(e )urrent opportunit/' /ou s(ou*d 9ust omit t(em. Ientioning t(at /ou
used to se** (amurgers $(en /ou $ere 1? is proa*/ not going to (e*p /ou*and t(at exe)utive position.
20& o =ith =hat yo got
#f /ou never (ad an/ rea* $orking experien)e' 9ust in)*ude /our summer 9os
or vo*unteer $ork. #f /ou donKt (ave a degree /et' mention t(e tit*e and t(e
estimated date for )omp*etion. As *ong as t(ose points are re*evant to t(e 9o
in uestion' it does not matter if t(e/ are official or not.
21& Sell yor fish
Rememer t(at /ou are tr/ing to se** /ourse*f. As *ong as /ou donKt go over
t(e edge' a** t(e marketing efforts t(at /ou )an put in /our resume =in its
)ontent' design' de*iver/ met(od and so on> $i** give /ou an advantage over
t(e ot(er )andidates.
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22& #onJt inclde irrelevant infor,ation
#rre*evant information su)( as po*iti)a* affi*iation' re*igion and sexua*
preferen)e $i** not (e*p /ou. #n fa)t it mig(t even (urt /our )(an)es of
*anding an intervie$. Just skip it.
2*& Use ?r& and ?s& if appropriate
#f /ou (ave a gender neutra* name *ike A*ex or R/an make sure to in)*ude t(e
Ir. or Is. prefix' so t(at emp*o/ers $i** not get )onfused aout /our gender.
24& No lies) please
5eems *ike a no rainer' ut /ou $ou*d e amused to dis)over t(e amount of
peop*e t(at *ie in t(eir resumes. ven sma** *ies s(ou*d e avoided. Apart from
eing $rong' most 7R departments do a)kground )(e)ks t(ese da/s' and if
/ou are uster it mig(t ruin /our )redii*it/ for good.
27& Feep the salary in ,ind
,(e image /ou $i** )reate $it( /our resume must mat)( t(e sa*ar/ and
responsii*it/ *eve* t(at /ou are aiming for.
2>& Analy<e .ob ads
ou $i** find p*ent/ of usefu* information on 9o ads. Ana*/<e no on*/ t(e ad
t(at /ou $i** e app*/ing for' ut a*so t(ose from )ompanies on t(e same
segment or offering re*ated positions. ou s(ou*d e a*e to identif/ $(at profi*e t(e/ are *ooking for and (o$ t(e information s(ou*d e presented.
2@& et so,eone else to revie= yor res,e
ven if /ou t(ink /ou resume is *ooking kink/' it $ou*d e a good idea to get
a se)ond and t(ird opinion aout it. 6e usua**/ e)ome *ind to our o$n
mistakes or $a/ of reasoning' so anot(er peop*e $i** e in a good position to
eva*uate t(e overa** ua*it/ of /our resume and make appropriate suggestions.
2B& -ne or t=o pages
,(e idea* *engt( for a resume is a po*emi) su9e)t. Iost emp*o/ers and
re)ruiting spe)ia*ists' (o$ever' sa/ t(at it s(ou*d )ontain one or t$o pages at
maximum. Just keep in mind t(at' provided a** t(e ne)essar/ information is
t(ere' t(e s(orter /our resume' t(e etter.
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2D& Use action verbs
A ver/ )ommon advi)e to 9o seekers is to use a)tion vers. But $(at are
t(e/F A)tion vers are asi)a**/ vers t(at $i** get noti)ed more easi*/' and
t(at $i** )*ear*/ )ommuni)ate $(at /our experien)e or a)(ievement $ere.
xamp*es in)*ude managed' )oa)(ed' enfor)ed and p*anned.
*0& Use a good printer
#f /ou are going to use a paper version of /our resume' make sure to use a
de)ent printer. Laser printers usua**/ get t(e 9o done. 4*ain $(ite paper is t(e
preferred one as $e**.
*1& No hobbies
+n*ess /ou are 100P sure t(at some of /our (oies $i** support /ou
)andida)/' avoid mentioning t(em. # kno$ /ou are proud of /our s$immingteam' ut s(are it $it( /our friends and not $it( potentia* emp*o/ers.
*2& Update yor res,e reglarly
#t is a good idea to update /our resume on a regu*ar asis. Add a** t(e ne$
information t(at /ou t(ink is re*evant' as $e** as )ourses' training programs
and ot(er a)ademi) ua*ifi)ations t(at /ou mig(t re)eive a*ong t(e $a/. ,(is
is t(e est $a/ to keep tra)k of ever/t(ing and to make sure t(at /ou $i** not
end up sending an oso*ete do)ument to t(e emp*o/er.
**& ?ention =ho yo =or:ed =ith
#f /ou (ave reported or $orked $it( someone t(at is $e** kno$n in /our
industr/' it )ou*d e a good idea to mention it on t(e resume. ,(e same t(ing
app*ies to presidents and COs. #f /ou reported to or $orked dire)t*/ $it(
(ig(*/ ranked exe)utives' add it to t(e resume.
*4& No scattered infor,ation
our resume must (ave a )*ear fo)us. #f $ou*d )ause a negative impression if
/ou mentioned t(at one /ear /ou $ere stud/ing drama' and t(e next /ou $ere
$orking as an a))ountant. Iake sure t(at a** t(e information /ou $i** in)*ude
$i** $ork to$ards a unified image. mp*o/ers *ike de)ided peop*e.
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*7& ?a:e the design flo= =ith =hite space
o not 9am /our resume $it( text. 5ure $e said t(at /ou s(ou*d make /our
resume as s(ort and )on)ise as possi*e' ut t(at refers to t(e overa** amount
of information and not to (o$ mu)( text /ou )an pa)k in a sing*e s(eet of
paper. 6(ite spa)e et$een t(e $ords' *ines and paragrap(s )an improve t(e*egii*it/ of /our resume.
*>& ists all yor positions
#f /ou (ave $orked a *ong time for t(e same )ompan/ =over 10 /ears> it )ou*d
e a good idea to *ist a** t(e different positions and ro*es t(at /ou (ad during
t(is time separate*/. ou proa*/ (ad different responsii*ities and deve*oped
different ski**s on ea)( ro*e' so t(e emp*o/er $i** *ike to kno$ it.
*@& No .argon or slang#t s(ou*d e )ommon sense' ut e*ieve me' it is not. 5*ang s(ou*d never e
present in a resume. As for te)(ni)a* 9argon' do not assume t(at t(e emp*o/er
$i** kno$ $(at /ou are ta*king aout. ven if /ou are sending /our resume to
a )ompan/ in t(e same segment' t(e person $(o $i** read it for t(e first time
mig(t not (ave an/ te)(ni)a* expertise.
*B& Carefl =ith sa,ple res,e te,plates
,(ere are man/ $esites t(at offer free resume temp*ates. 6(i*e t(e/ )an (e*p
/ou to get an idea of $(at /ou are *ooking for' do not 9ust )op/ and paste oneof t(e most used ones. ou )ertain*/ donKt $ant to *ook 9ust *ike an/ ot(er
)andidate' do /ouF
*D& Create an e,ail proof for,atting
#t is ver/ *ike*/ t(at /ou $i** end up sending /our resume via emai* to most
)ompanies. Apart from (aving a 6ord do)ument read/ to go as an atta)(ment'
/ou s(ou*d a*so (ave a text version of /our resume t(at does not *ook
disfigured in t(e od/ of t(e emai* or in on*ine forms. Atta)(ments mig(t get
*o)ked / spam fi*ters' and man/ peop*e 9ust prefer (aving t(e resume on t(e
od/ of t(e emai* itse*f.
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40& 8e,ove yor older =or: e3periences
#f /ou (ave een $orking for 20 /ears or more' t(ere is no need to (ave 2
pages of /our resume *isting a** /our $ork experien)es' starting $it( t(e 9o at
t(e *o)a* )offee s(op at t(e age of 1?: Iost experts agree t(at t(e *ast 1% /ears
of /our )areer are enoug(.
41& No fancy design details
o not use a )o*ored a)kground' fan)/ fonts or images on /our resume. 5ure'
/ou mig(t t(ink t(at t(e *itt*e f*o$ers $i** )(eer up t(e do)ument' ut ot(er
peop*e mig(t 9ust t(ro$ it a$a/ at t(e sig(t.
42& No pronons
our resume s(ou*d not )ontain t(e pronouns M#N or Mme.N ,(at is (o$ $e
norma**/ stru)ture senten)es' ut sin)e /our resume is a do)ument aout /our person' using t(ese pronouns is a)tua**/ redundant.
4*& #onJt forget the basics
,(e first t(ing on /our resume s(ou*d e /our name. #t s(ou*d e o*d and
$it( a *arger font t(an t(e rest of t(e text. Iake sure t(at /our )onta)t detai*s
are )*ear*/ *isted. 5e)ond*/' ot( t(e name and )onta)t detai*s s(ou*d e
in)*uded on a** t(e pages of t(e resume =if /ou (ave more t(an one>.
44& Consider getting professional help
#f /ou are (aving a (ard time to )reate /our resume' or if /ou are re)eiving no
response $(atsoever from )ompanies' /ou )ou*d )onsider (iring a
professiona* resume $riting servi)e. ,(ere are ot( *o)a* and on*ine options
are avai*a*e' and usua**/ t(e investment $i** e $ort( t(e mone/.
1D
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THE
COVERLETTER
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UN$' "( The Cover Letter
,a*k to /our partner and ans$er t(e fo**o$ing uestions8
1. 6(at do /ou understand / a M)over *etterNF2. 6(at did it in)*udeF3. 7ave /ou ever read or $ritten a )over *etterF. 6(at s(ou*d it in)*udeF
A )over *etter' )overing *etter' motivation *etter' motivationa* *etter or a *etter of motivation is a *etter of introdu)tion atta)(ed to' or a))ompan/ing
anot(er do)ument su)( as a rQsumQ or )urri)u*um vitae.
Jo seekers freuent*/ send a )over *etter a*ong $it( t(eir )urri)u*um vitae or app*i)ation for emp*o/ment as a $a/ of introdu)ing t(emse*ves to potentia*emp*o/ers and exp*aining t(eir suitai*it/ for t(e desired position. mp*o/ersma/ *ook for individua*i<ed and t(oug(tfu**/ $ritten )over *etters as one
met(od of s)reening out app*i)ants $(o are not suffi)ient*/ interested in t(eir position or $(o *a)k ne)essar/ asi) ski**s. Cover *etters are t/pi)a**/ dividedinto t(ree )ategories8
; ,(e app*i)ation *etter or invited )over *etter $(i)( responds to a kno$n 9o opening
; ,(e prospe)ting *etter or uninvited )over *etter $(i)( inuires aout possi*e positions
; ,(e net$orking *etter $(i)( reuests information and assistan)e in t(esenders 9o sear)(
21
Cover etter
9or e,ploy,ent
9or,at
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Cover *etters are genera**/ one page at most in *engt(' divided into a (eader'introdu)tion' od/' and )*osing.
He#$er & Cover *etters use standard usiness *etter st/*e' $it( t(e sendersaddress and ot(er information' t(e re)ipients )onta)t information' and t(e datesent after eit(er t(e senders or t(e re)ipients address. o**o$ing t(at is anoptiona* referen)e se)tion =e.g. R8 #nterns(ip Opportunit/ at *oa*Corporation> and an optiona* transmission note =e.g. !ia mai* to
9osHexamp*e.net>. ,(e fina* part of t(e (eader is a sa*utation =e.g.' ear 7iring Ianagers>.
I%&r'$!(&)'%& ,(e introdu)tion rief*/ states t(e spe)ifi) position desired' and
s(ou*d e designed to )at)( t(e emp*o/ers immediate interest.
B'$*& ,(e od/ (ig(*ig(ts or amp*ifies on materia* in t(e resume or 9oapp*i)ation' and exp*ains $(/ t(e 9o seeker is interested in t(e 9o and $ou*d
e of va*ue to t(e emp*o/er. A*so' matters dis)ussed t/pi)a**/in)*ude ski**s' ua*ifi)ations' and past experien)e. #f t(ere are an/ spe)ia*t(ings to note su)( as avai*ai*it/ date' t(e/ ma/ e in)*uded as $e**.
C+')%, & A )*osing sums up t(e *etter and indi)ates t(e next step t(e app*i)antexpe)ts to take. #t ma/ indi)ate t(at t(e app*i)ant intends to )onta)t t(e
emp*o/er' a*t(oug( man/ favor t(e more indire)t approa)( of simp*/ sa/ingt(at t(e app*i)ant $i** *ook for$ard to (earing from or speaking $it( t(eemp*o/er. After t(e )*osing is a va*edi)tion =e.g. 5in)ere*/>' and t(en asignature *ine. Optiona**/' t(e areviation -CL ma/ e used to indi)atet(at t(ere are en)*osures.
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Resume )over *etters ma/ a*so serve as marketing devi)es for prospe)tive 9o
seekers. Cover *etters are used in )onne)tion $it( man/ usiness do)umentssu)( as *oan app*i)ations =mortgage *oan>' )ontra)t drafts and proposa*s' andexe)uted do)uments. ,(e I#, 5*oan 5)(oo* of Ianagement reuests a )over *etter as part of t(eir IBA admission app*i)ation. Cover *etters ma/ serve t(e
purpose of tr/ing to )at)( t(e readers interest or persuade t(e reader of somet(ing' or t(e/ ma/ simp*/ e an inventor/ or summar/ of t(e do)umentsin)*uded a*ong $it( a dis)ussion of t(e expe)ted future a)tions t(e sender or re)ipient $i** take in )onne)tion $it( t(e do)uments.
Of a** t(e different kinds of *etters' per(aps none are more important for /our persona* )areer t(an t(ose *etters /ou $rite to app*/ for a 9o. our )over *etter =or *etter of app*i)ation> and a))ompan/ing resume' if $e** p*anned and$ritten' )an do mu)( to (e*p /ou se)ure t(e 9o of /our )(oi)e.
2*
-ther Uses
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,(e fo**o$ing )over *etter temp*ate *ists t(e information /ou need to in)*udein t(e )over *etter /ou sumit $it( /our resume. +se t(e )over *etter temp*ateas a guide*ine to )reate )ustomi<ed )over *etters to send to emp*o/ers.
Cover etter 'e,plate
Contact $nfor,ation
,(e first se)tion of /our )over *etter s(ou*d in)*ude information on (o$ t(eemp*o/er )an )onta)t /ou. #f /ou (ave )onta)t information for t(e emp*o/er'in)*ude t(at. Ot(er$ise' 9ust *ist /our information.
+or Contact $nfor,ationour -ameour Addressour Cit/' 5tate' Dip Codeour 4(one -umerour mai* Addressate
E,ployer Contact $nfor,ation
-ame,it*eCompan/AddressCit/' 5tate' Dip Code
Saltation
ear Ir.EIs. Last -ame8
"ody of Cover etter
,(e od/ of /our )over *etter *ets t(e emp*o/er kno$ $(at position /ou areapp*/ing for' $(/ t(e emp*o/er s(ou*d se*e)t /ou for an intervie$' and (o$/ou $i** fo**o$;up.
'E?PA'E 1
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9irst Paragraph(
,(e first paragrap( of /our *etter s(ou*d in)*ude information on $(/ /ou are
$riting. Iention t(e position /ou are app*/ing for. #n)*ude t(e name of a
mutua* )onta)t' if /ou (ave one. Be )*ear and )on)ise regarding /our reuest.
Convin)e t(e reader t(at t(e/ s(ou*d grant t(e intervie$ or appointment /oureuested in t(e first paragrap(.
?iddle Paragraphs(
,(e next se)tion of /our )over *etter s(ou*d des)rie $(at /ou (ave to offert(e emp*o/er. Iake strong )onne)tions et$een /our ai*ities and t(eir needs.Iention spe)ifi)a**/ (o$ /our ski**s and experien)e mat)( t(e 9o /ou areapp*/ing for. Rememer' /ou are interpreting /our resume' not repeating it.,r/ to support ea)( statement /ou make $it( a pie)e of eviden)e. +se severa*s(orter paragrap(s or u**ets rat(er t(an one *arge *o)k of text.
9inal Paragraph(
Con)*ude /our )over *etter / t(anking t(e emp*o/er for )onsidering /ou fort(e position. #n)*ude information on (o$ /ou $i** fo**o$;up. 5tate t(at /ou$i** do so and indi)ate $(en =one $eeks time is t/pi)a*>. ou ma/ $ant toredu)e t(e time et$een sending out /our resume and fo**o$ up if /ou fax ore;mai* it.
Co,pli,entary Close(Respe)tfu**/ /ours'
Signatre(
7and$ritten 5ignature =for a mai*ed *etter>,/ped 5ignature
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SdateT
SpersonKs nameTSname of )ompan/TS)ompan/ addressTS)ompan/ addressT
ear SpersonKs nameT'
8e( Kna,e of positionvacancy L inclding vacancy n,ber if applicableM
# am $riting to app*/ for t(e position of Sposition nameT at /our )ompan/' $(i)( $asadvertised Sin name of ne$spaperEon name of $esite et)T on SdateT.
S#n t(is paragrap(' provide a)kground information aout /ourse*f and state and $(/ /ouare interested in t(e ne$ positionT.
# (ave en)*osed m/ C! to support m/ app*i)ation. #t s(o$s t(at # $ou*d ring importantski**s to t(e position' in)*uding8
Ske/ ski** oneTSke/ ski** t$oT
S+se t(is spa)e to give t(e emp*o/er more information aout (o$ /ou mat)( t(e 9o
t(e/Kre advertising. #t is a*so good to s(o$ t(at /ou (ave some kno$*edge of t(e )ompan/$it( $(om /ou are seeking emp*o/ment and t(e ro*e /ou a going forU so' do a *itt*eresear)( and in)*ude a senten)e or t$o in t(is paragrap(.
# $ou*d en9o/ (aving t(e opportunit/ to ta*k $it( /ou more aout t(is position' and (o$ #)ou*d use m/ ski**s to enefit /our organi<ation.
,(ank /ou for )onsidering m/ app*i)ation. # *ook for$ard to (earing from /ou.SCan in)*ude information aout (o$ /ou $i** fo**o$ up on /our app*i)ation.T
ours sin)ere*/ =$(en /ou kno$ t(e personKs name>
ours fait(fu**/ =$(en /ou donKt kno$ t(e personKs name>
S/our nameT
ere is an otline to =riting a sccessfl cover letter. ,o t(e rig(t of t(e *etter' t(ere areimportant notes )on)erning t(e *a/out of t(e *etter. ,(ese notes are mixed up. 6ritenumers from one to seven at t(e eginning of ea)( note t(at )orresponds to t(e *a/out.
'E?PA'E 2
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4eter ,o$ns*ed
3% reen Road 1
5pokane' 6A &?@%
Apri* 1@' 200
Ir rank 4eterson' 4ersonne* Ianager 2
Jeans and Co.
2% Iain 5treet
5eatt*e' 6A @&%02
ear Ir. 4eterson8 3
# am $riting to /ou in response to /our
advertisement for a *o)a* ran)( manager'
$(i)( appeared in t(e 5eatt*e ,imes on
5unda/' June 1%. As /ou )an see from m/
en)*osed resume' m/ experien)e and
ua*ifi)ations mat)( t(is positions
reuirements.
% I/ )urrent position managing t(e *o)a*
ran)( of a nationa* s(oe retai*ers (as
provided t(e opportunit/ to $ork in a (ig(;
pressure' team environment' $(ere it is
essentia* to e a*e to $ork )*ose*/ $it( m/
)o**eagues in order to meet sa*es dead*ines.
#n addition to m/ responsii*ities as manager'
# a*so deve*oped time management too*s for
staff using A))ess and x)e* from Ii)rosofts
Offi)e 5uite.
",(ank /ou for /our time and )onsideration. #
*ook for$ard to t(e opportunit/ to persona**/
dis)uss $(/ # am parti)u*ar*/ suited to t(is
position. 4*ease te*ep(one me at =3"0> 3%2;
02%@ after .00 p.m. to suggest a time t(at $ema/ meet. # )an a*so e rea)(ed / emai* at
petertHnet.)om
5in)ere*/'
4eter ,o$ns*ed ?
n)*osure
-- l!ays ma"e an effort to !rite directly to the
person in charge of hiring.
..-.. #egin your cover letter by placing your
address first, follo!ed by the address of the
company you are !riting to.
--$pening paragraph % &se this paragraph to specify !hich 'ob you are applying for, or, if you
are !riting to inquire !hether a 'ob position is
open, question the availability of an opening .
--&se complete title and address( don)t
abbreviate.
**Closing paragraph % &se the closing
paragraph to ensure action on the part of the
reader. $ne possibility is to as" for an intervie!
appointment time. +a"e it easy for the personnel
department to contact you by providing your
telephone number and email address.
-- +iddle paragraphs- % This section should be
used to highlight your !or" eperience !hich most
closely matches the desired 'ob requirements
presented in the 'ob opening advertisement. Do %'&
simply restate !hat is contained in your resume.
/otice ho! the eample ma"es a special effort to
sho! !hy the !riter is especially suited to the 'ob position opening posted above.
-.- l!ays sign letters. 0enclosure0 indicates
that you are enclosing your resume.
2@
9acts to be inclded in yor cover letter
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Before /ou )an $rite /our resume or prepare a )over *etter' /ou must do somet(inking aout /ourse*f' for /our emp*o/ment )orresponden)e must present a
prospe)tive emp*o/er $it( a favora*e and desira*e; pi)ture of /our persona*it/' a)kground' and experien)es.A good $a/ to start is to make a *ist. #n an/ order' as /ou t(ink of t(em' 9otdo$n su)( fa)ts as8
Jos /ou (ave (e*d5)(oo*s /ou (ave gone to.Areas /ou (ave ma9ored in.5pe)ia* )ourses /ou (ave taken.xtra)urri)u*ar a)tivities /ou (ave 9oined in.
Iemers(ips /ou (ave (e*d.A$ards or (onors /ou (ave re)eived.At(*eti)s /ou en9o/.Languages /ou speak.5pe)ia* interests /ou (ave.5pe)ia* ski**s /ou (ave.
E3ercise( Iake /our o$n *ist of t(e fa)ts t(at )ou*d (e*p an emp*o/ersee /our value as an emp*o/ee.
01.
02.
03.
0.
0%.
0".
0?.
0&.
0@.
10.
2B
$,portant 9acts for ,y 8es,e
Si3 Secrets to riting a reat Cover
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At est' a )over *etter )an (e*p A 9o;seeker stand out from t(e pa)k. At $orst'it )an make a promising )andidate seem *ike an un)reative )ut;and;paster.5ad*/' t(e vast ma9orit/ of )over *etters read essentia**/ t(e same8 Retreads of resumes t(at ram*e on $(i*e repeating t(e ovious. 6ou*d /ou read one of t(ese to t(e end if it $ere put in front of /ouF 4roa*/ not' and nor $ou*dmost (iring managers.Of )ourse' t(e #nternet is fu** of tips and tutoria*s on $riting a )over *etter' utfe$ of t(em give mu)( usefu* information ot(er t(an t(e ovious =M+se goodgrammar:N>. 5o # got to t(inking aout $(at )over *etter tips and te)(niues(ave served me over t(e /ears. # )ame up $it( t(ese six go*den ru*es for $riting a )over *etter someod/ $i** a)tua**/ $ant to read.
1 #onJt repeat yor res,eA *ot of peop*e $rite )over *etters as if t(e/ $ere paragrap(;form resumes.a)t is' /our *etter $i** e stap*ed =or atta)(ed to t(e same emai*> as /our a)tua* resume' so /ou )an assume t(at t(e/K** at *east g*an)e at it =and
proa*/ $it( a keener e/e t(an /our )over *etter>. #nstead' use /our )over *etter to s(o$ persona*it/' )uriosit/' and an interest in t(e fie*d /ou areapp*/ing to $ork in. I/ favorite pro tip8 oog*e around for t(e (istor/ of /our fie*d or )ompan/' and sprink*e some )oo* (istori)a* fa)ts into /our )over *etter =or even use one as a *ead>. #f # $as app*/ing for a 9o in te)(' # mig(tta*k aout (o$ t(ri**ing it $as to see IooreKs *a$ transform te)(no*og/ eforem/ e/es' and (o$ t(ri**ed # am to e a part of t(is transformation. #f # $ereapp*/ing for a 9o in fas(ion' # mig(t ta*k aout (o$ mu)( fas(ion (as)(anged sin)e t(e &0s =a lot>. ver/t(ing (as a (idden (istor/. +se it to s(o$expertise and interest.
2 Feep it short
Less. #s. Iore. ,(ree paragrap(s' tops. 7a*f a page' tops. 5kip *engt(/exposition and 9ump rig(t into somet(ing 9ui)/.
* Address Nobody5ometimes' /ou donKt kno$ exa)t*/ $(o /ou s(ou*d e addressing /our *etterto. Avoid Mear 7iring IanagerN or M,o 6(om #t Ia/ Con)ernN. #f /ouaso*ute*/ donKt kno$ $(o /ou s(ou*d e addressing' t(en donKt addressan/od/. #nstead' 9ust 9ump rig(t into t(e od/ of t(e *etter.
4 Send it as a P#9 2D
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-ot ever/ offi)e )omputer )an read .do)x or .pages fi*es' ut virtua**/ever/od/ )an open a 4 fi*e $it(out an/ )onversion. i*e )onversions are
ad for t$o (uge reasons. irst' t(e/ are 9ust as *ike*/ to not ot(er and moveonto t(e next app*i)ant. And' se)ond' )onversions )an introdu)e formattingerrors. Bot( are ad. = /ote This story originally suggested .doc files.
Definitely better than .doc, but, as the comments pointed out, D4 is surely
better. 5t can6t be easily tampered !ith, and you have more control over ho! it
appears on somebody6s screen.-
7 Never ever) ever se the follo=ing phrase
MI/ name is ' and # am app*/ing for t(e position as N. ,(e/ a*read/kno$ t(is' and /ouK** sound inexperien)ed.
> Close strong
inis( off / ui)k*/ =and # mean quic"ly> exp*aining (o$ /our experien)e or $or*dvie$ $i** (e*p /ou at t(e 9o. ,(atKs ke/. ,(atKs t(e )*oser. And it )an edone in one to t$o se)onds. #f it goes an/ *onger' /ouKre 9ust ram*ing.
-o$' itKs time to $rite /our o$n )over *etter to app*/ for a 9o at 4ri)e6ater(ouseE s)ondida Iining Compan/E Bank BostonE or anot(er of /our )(oi)e.
*0
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APPEN#$% 2 10 8ESU?E 8$'$N '$PS
our )overing *etter is an important do)ument ; a ke/ part of /our app*i)ation
to a prospe)tive emp*o/er. #t is surprising t(at 9oseekers often pa/ s)ant
attention to it. Ian/ )andidates fai* even to $rite one and on*/ sumit t(eir C! or app*i)ation form. Craft a strong )overing *etter and /our app*i)ation
)ou*d rea**/ stand out from t(e )ro$d. 5o if its of su)( importan)e /ou** needto kno$ (o$ to produ)e t(e perfe)t )overing *etter. ,(ats $(ere $e step in.
1. A*$a/s send one:
2. ont re$rite /our C!
3. irst paragrap( and *ast *ine. ,a*k aout t(e )ompan/
%. 4rovide ua*it/ eviden)e of /our ua*ities". Ref*e)t /our persona*it/
?. Re*evant and rief &. Conta)t detai*s
@. 5ign t(e *etter
10. -eatnessE presentation
1& Al=ays send oneO
,(e )overing *etters 9o is a)tua**/ t$o fo*d. At its asi) *eve*' t(e standard
one;page )overing *etter performs a simp*e )ourtes/ fun)tion. #t is a so)ia**/a))epta*e $a/ of introdu)ing /ou and exp*aining $(i)( va)an)/ /oureapp*/ing for or $(i)( area /ou are enuiring aout. #t a*so provides t(e
re)ruiter $it( a (and/ *ist of /our )onta)t detai*s.
2& #ont re=rite yor CQ
#t s(ou*d provide edited' 9ui)/ (ig(*ig(ts from /our C!. But it s(ou*d not
mere*/ repeat $(at t(e C! in)*udes ut rat(er disti*s t(e ke/ t(emes into one
p*a)e.
*& 9irst Paragraph and last lineont $aff*e in /our first paragrap(' make t(e reason /oure $riting )*ear and
se** /ourse*fU $riting $(at makes /ou etter t(an ot(ers straig(t off. inis($it( a )a** to a)tion' reuest t(e/ )onta)t /ou for a meeting or intervie$ and
*et t(em kno$ /ou $i** e in tou)( to dis)uss.
*1
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4& 'al: abot the co,pany
o some resear)( into t(e )ompan/E organisation and in)*ude information
aout t(em. 5pe)ifi)a**/ te** t(em $(at /ou are impressed $it( and $(atattra)ts /ou to t(em.
7& Provide ;ality evidence of yor ;alities
4i)k out t(e top 3 or % =max> ua*ities t(e emp*o/er is seeking in t(eir advertor 9o spe)ifi)ation if t(ere is one. ,(ese s(ou*d e ua*ities t(at /ou (ave
a*read/ )overed in /our C!.
And t(e/ s(ou*d e t(e 3 to % t(ings t(at /ou refer to ; not exp*ain ; rief*/ in
/our )overing *etter. 4rovide )on)rete examp*es and so*id numers $(erever /ou )an. or examp*e' after /ouve introdu)ed /ourse*f in /our *etter /ou
)ou*d in)*ude *ines simi*ar to t(ese8
07ou !ill see from my enclosed C8 that 5 match your requirements precisely. 5
have !or"ed in the 9eb industry for over 1: years and have led a number of
development teams that have ranged in si;e from < to 2: people.0
Or
07ou !ill see from my C8 that 5 have !or"ed in both the &= and Canada and
have !or"ed in senior positions on aerospace contracts ranging from >1<m to
>1?:m0
our )overing *etter t(en is an additiona* sa*es do)ument...se**ing /ou
>& 8eflect yor personality
nsure t(e *etter s(o$s (o$ motivated and ent(usiasti) /ou are. o not
in)*ude negative )omments. ,r/ to use d/nami) a)ting vers for ea)( ski** /ouare exp*aining' su)( as8
Resear)( ; Ana*/sed' )*arified
4eop*e ski**s ; Co**aorated' )ommuni)ated
,ea)(ing ; #nsti**ed' motivated
@& 8elevant and brief
A $e** $ritten *etter s(ou*d dra$ t(e re)ruiters e/e to re*evant experien)e on/our C!. #t is a' admitted*/ rief' spa)e in $(i)( /ou dra$ a positive pen;
pi)ture of /ou in t(e mind of t(e emp*o/er. nsure it is never more t(an a page
*ong.
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B& Contact details
6(ere ever possi*e send /our *etter and C! to a named individua*'
parti)u*ar*/ if it is more of an enuir/ t(an a spe)ifi) ro*e app*i)ation.Resear)( using $esites' ask friends and )o**eagues if t(e/ kno$ of an/one or
ring t(roug( to re)eption and get /ourse*f a name and 9o tit*e. #t $i** *ook a*ot etter t(an sirE madam.
D& Sign the letter
+n*ess /ouve (ad to sign an app*i)ation form' /our )overing *etter is t(e on*/
p*a)e $(ere /ou provide /our signature. ,(is ma/ seem o*d fas(ioned in t(isdigita* age ut its sti** a strong signa* of /our aut(enti)it/.
10& Neatness presentation
ina**/' make sure /our )overing *etter is )*ear*/ *aid out $it( no t/pos or
spe**ing errors. o t(is and' )ompared to man/ 9oseekers' /ou** a*read/stand out as an impressive )andidate:
**
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APPEN#$% * 'EN C-QE8 E''E8 #-NJ'S
?ista:e 1( -versing R$R
our )over *etter is not /our autoiograp(/. ,(e fo)us s(ou*d e on (o$ /oumeet an emp*o/ers needs' not on /our *ife stor/. Avoid t(e per)eption of eingse*f;)entered / minimi<ing /our use of t(e $ord #' espe)ia**/ at t(e
eginning of /our senten)es.
?ista:e 2( Using a ea: -pening
6(en $riting a )over *etter' 9o seekers freuent*/ strugg*e $it( (o$ to egin.
,(is often resu*ts in a fee*e introdu)tion *a)king pun)( and fai*ing to gra t(ereaders interest. Consider t(is examp*e8
• ea:( 4*ease )onsider me for /our sa*es representative opening.
• "etter( our need for a top;performing sa*es representative is an
ex)e**ent mat)( to m/ t(ree;/ear (istor/ as a V1;ranked' mu*timi**ion;
do**ar produ)er.
?ista:e *( -,itting +or 'op Selling Points
A )over *etter is a sa*es *etter t(at se**s /ou as a )andidate. Just *ike t(eresume' it s(ou*d e )ompe**ing and give t(e main reasons /ou s(ou*d e)a**ed for an intervie$. 6inning )over *etter tips in)*ude emp(asi<ing /our topa))omp*is(ments or )reating su(eadings )u**ed from t(e 9o posting. or examp*e8
+or Ad Specifies( Communi)ation ski**s
$ -ffer( ive /ears of pu*i) speaking experien)e and an extensive a)kground in exe)utive;*eve* report.
+or Ad Specifies( ,(e need for a strong )omputer a)kground.
$ -ffer( 4rofi)ien)/ in a** I5 Offi)e app*i)ations $it( additiona* expertise in6e site deve*opment and design.
*4
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?ista:e 4( ?a:ing $t 'oo ong
#f /our )over *etter ex)eeds one page' /ou ma/ e putting readers to s*eep. Agreat )over *etter is )on)ise ut )ompe**ing' and respe)ts t(e readers time.
?ista:e 7( 8epeating +or 8es,e ord for ord
our )over *etter s(ou*dnt regurgitate $(ats on /our resume. Re$ord /our )over *etter statements to avoid du**ing /our resumes impa)t. Consider usingt(e *etter to te** a rief stor/' su)( as I/ ,oug(est 5a*e or I/ Biggest,e)(ni)a* C(a**enge.
?ista:e >( "eing Qage
#f /oure rep*/ing to an advertised opening' referen)e t(e spe)ifi) 9o tit*e in
/our )over *etter . ,(e person reading /our *etter ma/ e revie$ing (undredsof *etters for do<ens of different 9os. Iake sure a** t(e )ontent in /our *etter supports (o$ /ou $i** meet t(e emp*o/ers spe)ifi) needs.
?ista:e @( 9orgetting to Csto,i<e
#f /oure app*/ing to a numer of simi*ar positions' )(an)es are /ouret$eaking one *etter and using it for mu*tip*e openings. ,(ats fine' as *ong as/ou )ustomi<e ea)( *etter. ont forget to update t(e )ompan/' 9o and )onta)tinformation ;; if Ir. Jones is addressed as Irs. 5mit(' (e $ont e impressed.
?ista:e B( Ending on a Passive Note
6(en possi*e' put /our future in /our o$n (ands $it( a promise to fo**o$up. #nstead of asking readers to )a** /ou' tr/ a statement *ike t(is8 # $i** fo**o$up $it( /ou in a fe$ da/s to ans$er an/ pre*iminar/ uestions /ou ma/ (ave.#n t(e meantime' /ou ma/ rea)( me at =%%%> %%%;%%%%.
?ista:e D( "eing 8de
our )over *etter s(ou*d t(ank t(e reader for (is time and )onsideration.
?ista:e 10( 9orgetting to Sign the etter
#t is proper usiness etiuette =and s(o$s attention to detai*> to sign /our *etter. 7o$ever' if /ou are sending /our )over *etter and resume via emai* or t(e 6e' a signature isnt ne)essar/.
*7
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THEVIDEO
RESUME
*>
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UN$' C The Video Resume
!ideo resumes are taking off as t(e next strategi) too* for standing out among)andidates for emp*o/er attention.,raditiona* resumes s(o$ a )andidatesK edu)ationa* a)kground and $ork experien)e' ut fai* to s(o$ vera* )ommuni)ation ski**s' presentation)apai*ities' persona and organi<ationa* fit. 6(en )omining t(ese ski**s $it(edu)ationa* a)kground and former $ork experien)e' re)ruiters tru*/ (ave a)omp*ete pi)ture of a ua*ified )andidate.,(e video resume app*i)ation is intended to (e*p redu)e t(e )ost of )orporatere)ruiting' $(i*e ena*ing )ompanies to rea*i<e effi)ien)ies in )andidate
se*e)tion and geograp(i) diversit/. ,(is app*i)ation $i** provide a videode*iver/ s/stem $(ere perspe)tive emp*o/ers )an vie$ )andidate videos' andre)ruiter and )andidate )an )ompose and manage t(ose videos.A video resume is a s(ort video )reated / a )andidate for emp*o/ment t(at
des)ries t(e individua*s ski**s and ua*ifi)ations and is t/pi)a**/ used to
supp*ement a traditiona* resume.
#ts important to keep in mind t(at a video resume isnt going to get /ou a 9o.
7o$ever' if )an assist /ou in marketing /ourse*f to prospe)tive emp*o/ers ; if
its done rig(t. one poor*/' it )an' at est' (inder /our )(an)es of getting an
intervie$. At $orst' it )an kno)k /ou out of )ontention and emarrass /ou.
,(ats $(at (appened to one student $(o sent a video s(o$ing (imse*f *ifting
$eig(ts' serving tennis a**s' and a**room dan)ing. #t made t(e rounds on t(e
#nternet and didnt impress' to sa/ t(e *east' an/ prospe)tive emp*o/ers.
Before /ou start $orking on /our video resume' revie$ resume video samp*es.
,ake a *ook at ot(er resume videos and *earn from t(em' )onsidering ot(
$(at $orks' and $(at doesnt.
*@
o= a Qideo 8es,e Can elp
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• ress professiona**/ in usiness attire' 9ust as if /ou $ere going to an
in;person intervie$.
• Weep /our video resume s(ort8 one ; t(ree minutes.• Look at t(e )amera not at t(e desk or ta*e e*o$ /ou.
• ont speak too fast.
• Iake sure t(ere isnt an/ a)kground noise and t(at t(e $a** e(ind /ou
isnt too us/.
• 4ra)ti)e $(at /oure going to sa/ a(ead of time.
• 5tart / mentioning /our name =first and *ast>.
• o)us on /our professiona* endeavors' not /our persona* ones.
•
is)uss $(/ /ou $ou*d e a good emp*o/ee and $(at /ou )an do fort(e )ompan/ t(at (ires /ou.
• ,(ank t(e vie$er for )onsidering /ou for emp*o/ment.
6(at do /ou do $it( /our video on)e /ouve )reated itF 5ome )areer
net$orking sites' *ike CareerBui*der' Joster' and I/6orkster' (ave a se)tion
of /our profi*e $(ere /ou )an in)*ude video. Or' /ou )an up*oad /our video to
/our o$n $e site and *ink to it from t(ere.
Before /ou promote /our resume on*ine' ask friends or fami*/ to revie$ it.
,(e/ are more *ike*/ to pi)k up a g*it)( t(an /ou are. #f its not perfe)t' start
over. On)e /our video resume is )omp*ete' t(ere are severa* $a/s to promote
it on*ine.
• #n)*ude a *ink to /our video resume in /our paperEon*ine resume.
• #n)*ude /our video resume or a *ink to it in /our professiona* profi*es
on )areer net$orking sites *ike I/6orkster' Joster or Linked#n.
• 5end t(e *ink to /our net$orking )onta)ts.
*B
o= to Pro,ote +or Qideo
here to Upload +or Qideo
'ips to elp +o Prepare a Professional Qideo 8es,e
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Do's
1.'a:e ti,e to prepare
Resear)(ing and p*anning /our video a(ead of time $i** make t(e end produ)t
mu)( etter. Read t(e do)ument on $riting /our s)ript =or )(oosing /our
intervie$ uestions>. A*so' *ook at ot(er video resumes to get ideas.
2& 9ocs on reslts
,e** emp*o/ers $(at X+A-,##ABL R5+L,5 /ouve de*ivered for ot(er
)ompanies or on ot(er pro9e)ts Y $(at /ou )an do for t(em.
*& 9ocs on yor professional endeavors
#tKs ok to ta*k aout vo*unteer $ork /ou do in /our spare time or re)reationa*
(oies if t(e/ s(o$ /our positive ua*ities' ut fo)us primari*/ on /our
professiona* ski**s and experien)e.
4& "e concise
Weep /our video et$een 1;3 minutes *ong. =Less t(an 2 minutes if /ouKre
posting /our video resume on a)eBook>. ,ime f*ies $(en /ou are taping it'
ut not $(en a potentia* emp*o/er is $at)(ing.
7& $ntrodce yorself
5tart / mentioning /our name =first Y *ast>' and t(en te** a *itt*e summar/
aout /ourse*f. Let t(e emp*o/er kno$ $(o /ou are.
*D
riting +or -=n 8es,e
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>& "e than:fl
ont forget to end /our video / t(anking t(e emp*o/er for t(eir time and
)onsideration.
@& Provide contact infor,ation
#f t(e/ *iked $(at t(e/ sa$' make sure t(e/ )an )onta)t /ou.
B& Create a script&
A stor/oard or s)ript $i** (e*p /ou organi<e /our video. Reading it from a
te*eprompter )an save /ou from (aving to memori<e' and a**o$s /ou to make
good e/e )onta)t.
D& Practice) Practice) Practice
et used to ta*king aout /ourse*f $it( )onfiden)e. #f /ou donKt sound
natura*' )(ange t(e s)ript. 4ra)ti)e in front of a mirror to get a fee* for /our
fa)ia* expressions.
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Don'ts
T#o Not 5st start right in
,ake a moment to esta*is( $(o /ou are Y $(/ t(e/ s(ou*d )ontinue to
$at)(. ,(e first 20 se)onds are t(e most important.
T#o Not 'ell yor life story
Weep t(e video s(ort and t(e information re*evant to t(e 9o Y industr/ /ou
are app*/ing for. One of t(e $orst t(ings /ou )an do is ram*e on.
T#o Not Use 8n6on Sentences
6(en speaking' a (ig(er *eve* of ent(usiasm o))urs at t(e eginning and end
of t(e senten)e. +sing *ong' dra$n;out senten)es e*iminates voi)e inf*e)tion
and ma/ not keep t(e vie$ers attention. +se s(ort senten)es $(en $riting
/our s)ript to keep ent(usiasm and interest (ig(.
T#o Not 9orget to than: the vie=er for =atching
And invite t(em to )onta)t /ou for furt(er dis)ussion
T#o not ,i3 yor personal life =ith yor professional one&
#f /ou (ave information on /our I/5pa)e or a)eook page t(at /oud prefer
emp*o/ers dont see' dont *ink /our video resume.
T#o not e3pect yor video res,e to replace yor traditional res,e&
-ot a** emp*o/ers are interested and ot(ers are $orried aout dis)rimination
issues i.e. (iring )andidates e)ause of (o$ t(e/ *ook and sound rat(er t(an
/our ua*ifi)ations. 7o$ever' a $e** done video )an o*ster /our )andida)/
for emp*o/ment.
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!ideo resumes are e)oming popu*ar $it( 9o )andidates as a met(od to stand
out from t(e )ro$d. our video resume is an opportunit/ to demonstrate t(at/ou are a professiona* )andidate $it( good vera* )ommuni)ation ski**s.Re)ruiters and emp*o/ers are more *ike*/ to rememer $(at t(e/ see t(an$(at t(e/ read in a text resume. Anot(er enefit to video resumes is t(at t(e/are re)orded' and )an easi*/ e for$arded to (iring managers' posted on $esites' or *inks s(ared on ,$itter' a)eook' Linked#n' and ot(er so)ia* mediasites. After t(e va*ue of a video resume is understood' a natura* uestion is86(at do /ou sa/ in t(e videoF
1 A video res,e ,st tell the vie=er =hy they shold hire yo& 5tart $it(
M7e**oN' /our first and *ast name and t(e t/pe of position /ou are seeking.4rovide an overvie$ of /our ski**s' /our experien)e' and $(at /ou ring to t(eta*e. 5tate /our greatest strengt( and provide a rea* $ork examp*e of (o$ /ouused t(at strengt( to a)(ieve spe)ifi) resu*ts. ,(e first 30 se)onds of t(e videoare )riti)a* to gaining t(e attention of t(e vie$er. ou need to give t(e vie$er a reason to keep $at)(ing.
2 "riefly provide a fe= e3a,ples of ,a.or acco,plish,ents for $(i)( /ouare most proud. Rat(er t(an sa/ing /ou $ere responsi*e for t(is fun)tion or
t(at fun)tion' te** t(e vie$er $(at /ou a))omp*is(ed in terms su)( as )ostsavings' sa*es resu*ts' produ)t *aun)(es' or spe)ifi) and uantifia*eimprovements /ou made. Iention /our edu)ationa* a)kground' re*evant)ertifi)ations' and spe)ia* a$ards /ou (ave $on. ver/t(ing /ou sa/ in t(evideo resume needs to reinfor)e $(at /ou )an do t(at )an enefit a ne$emp*o/er.
* Close the video res,e by s,,ari<ing in one sentence =hy yo are a
good candidate. ,(ank t(e vie$er for $at)(ing /our video' and invite t(emto )onta)t /ou for a *ive dis)ussion. ,(e )omp*ete video s(ou*d take no more
t(an 1 or 2 minutes. Rememer t(at a video resume does not rep*a)e t(e textresume and /ou do not need to read /our resume to t(e )amera. ,(e purposeof t(e video resume is to vera**/ expand upon t(e text' and s(o$ a *itt*e
persona*it/ and interest t(at )annot e seen in text.
42
hat to Say in a Qideo
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4 $f yo are ca,era shy) consider recording an adio res,e . ,(e s)ript/ou use $i** e identi)a* to a video resume' ut /ou $i** not (ave to $orr/aout $(at /ou are $earing' /our a)kground' e/e )onta)t' and a** t(e ot(er visua* )ues. -o matter if /ou are using an audio resume or a video resume' esure to fo)us on /our professiona* *ife. A resume is no p*a)e for persona*information' or making 9okes. Ian/ of t(e tips in t(e arti)*e ?a:e a reat
$,pression in +or Qideo $ntervie= $i** app*/ to making a video resume' so e sure to read t(e arti)*e.
6rite a s)ript of $(at /ou $ant to sa/ and pra)ti)e severa* times unti* /ou fee*)omforta*e. ,r/ to keep ea)( senten)e re*ative*/ s(ort. Run;on senten)es are
9ust as )umersome in video and audio as t(e/ are in text. Weep /our statements re*evant to t(e 9o' )ompan/' or industr/ /ou are targeting. 6(enre)ording a video resume *ook dire)t*/ into t(e )amera. ress as if /ou are in a*ive intervie$' e )arefu* t(at t(e a)kground on /our video is professiona*'and e sure to (ave a uiet environment. Be sure to use a (ig( ua*it/)am)order or $e)am. Last*/' rememer t(at t(e purpose of an/ resume =text'audio' or video> is to se** /ourse*f to /our vie$er.
4*
eneral 'ips
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APPEN#$% 4 #-NJ' ?AFE 'ESE 10 8ESU?E ?$S'AFES
1& Poor 9or,atting& Looks definite*/ matter $(en it )omes to /our resume. -ot(ing $i** get /our resume disposed faster t(an a resume *a)king attentionto formatting. A** 9o seekers' regard*ess of )areer fie*d' s(ou*d understand t(eimportan)e of $(ite spa)e on t(eir resume. o)us on )reating a do)ument t(atisnKt 9ust a so*id *o)k of text. n(an)e /our formatting )apai*ities / usingtas for indents' u**eted *ists' and smart se)tioning.
2& An -b.ective State,ent& ,(is is 9ust one outdated e*ement of a resume.Ian/ 9o seekers fee* t(eir o9e)tive statement adds dire)tion and purpose tot(eir resume' ut t(e opposite is a)tua**/ taking p*a)e. ,(is statement a)tua**/
$eakens /our resume due to its Ma**;aout;meN nature. Rat(er t(an $astingsignifi)ant spa)e to speak so*e*/ aout /ourse*f' )onsider dropping ita*toget(er and )reating a s(ort statement =often )a**ed a professiona* profi*e>exp*aining t(e va*ue /ouK** ring if (ired.
*& A 8eference State,ent& -ot on*/ are /our referen)es )ondemned from/our resume' ut a*so t(e a$k$ard Mreferen)es upon reuestN statement. onKt$aste spa)e for redundan)/ on su)( an important do)ument. #f a (iringmanager $ants to rea)( out to /our referen)es' t(e/ $i** e sure to ask /ou for names and )onta)t information at t(e appropriate time.
4& No S:ills Section& our resume isnKt 9ust a p*a)e for detai*s on /our previous emp*o/ment experien)esU itKs a*so a p*a)e to s(are /our ski**s.C*ear*/ s(o$)asing /our ski**s to /our potentia* emp*o/er )an make or reak /our )(an)e at *anding a position. Ian/ (iring managers are *ooking for ver/spe)ifi) ski** sets. 6it(out proper*/ disp*a/ing $(at /ou (ave to offer' /ouKre*ike*/ to miss out on an opportunit/.
7& Using H$I or H?eI& A first;person dire)tion on /our resume is *ike*/ to
*eave /ou sounding a it se*f;asored to potentia* emp*o/ers. #nstead'des)rie /our expertise and ski**s in a more emp*o/er;fo)used $a/. Rememer 5AR8 5ituation' A)tion' Resu*ts.
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>& Using a 'e,plate& 6(i*e not t(e $orst t(ing /ou )an do to /our resume' e)autious of using temp*ates. Ian/ (iring managers are turned off to t(e ideaof repeated*/ seeing t(e same t/pe of resume. Rat(er t(an opting for an exa)ttemp*ate' tr/ to turn /our resume into /our o$n uniue do)ument /s$it)(ing a fe$ t(ings up.
@& 'elling 'all 'ales& ,(ere are numerous examp*es of t(e misfortunes of t(ose $(o (ave *ied on t(eir resume ut even a tin/ fi )an get /ou intotrou*e. 6(i*e /our resumeKs stor/te**ing ai*ities are u*timate*/ up to /ou' usesmart et(i)a* 9udgment $(en it )omes to stret)(ing t(e trut(. -ot te**ing t(etrut( s(ou*d never even enter /our mind $(en it )omes to *anding /our next
9o.
B& ?ediocrity& ,(e )urrent 9o )*imate is )ompetitive' and standing out is an
aso*ute must for a** 9o seekers. ,(ereKs no set $a/ for )andidates to standout' ut simp*/ sending out a medio)re resume isnKt going to get /ou in t(edoor. Continua**/ seek out ne$ $a/s to impress emp*o/ers $it( t(e $a/ /oudisp*a/ /our expertise on /our resume.
D& ac: of Attention to #etail& oes /our resume *a)k important informationor s(o$)ase a fe$ errorsF 5imp*e mistakes 9ust arenKt a))epta*e during t(e(iring pro)ess. 5ma** errors are *ike*/ to present /ou as not eing )omp*ete*/serious aout t(e position.
10& 9orgetting to Csto,i<e& ,oo man/ 9o seekers take a uantit/ versusua*it/ approa)( to t(eir 9o sear)(. Rat(er t(an on*/ )reating ste**ar resumesfor t(e position t(e/Kre most ua*ified for' t(e/ end up app*/ing to ever/
position $it( a genera*i<ed medio)re resume. ,ru*/ impressing a potentia*emp*o/er means on*/ app*/ing to t(e position /ouKre an a))urate mat)( for' as$e** as )ustomi<ing /our resume to ea)( position.
etting (ired takes motivation' patien)e' and most important*/' an a$esomeresume. Avoiding t(ese missteps $i** e sure to save /our resume from t(e
re)/)*ing in.
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THEINTERVIEW
4>
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UN$' #( The Interview
Congratu*ations: our )over *etter and resume (ave made a good impressionand t(e emp*o/er (as )a**ed /ou in for an intervie$. -o$ its time to makesure t(at /ou a*so (ave t(e rig(t t/pe of ng*is( for t(at 9o intervie$.
,(ere are some ver/ important game ru*es to )onsider $(en taking a 9ointervie$. ,(e 9o intervie$ in ng*is( reuires a ver/ spe)ifi) kind of vo)au*ar/ =5ee Appendix 1>. #t a*so reuires good tense usage as /ou need tomake a )*ear distin)tion et$een past and present responsii*ities. 7ere is aui)k overvie$ of t(e appropriate tenses to use8
Tense Exm!"e Senten#e Ex!"ntion
4resent5imp*e
# )o**e)t data from a**of our ran)(es andana*/<e t(einformation on a$eek*/ asis.
+se t(e present simp*e to des)rie/our dai*/ responsii*ities. ,(is ist(e most )ommon tense to use $(enspeaking aout /our )urrent
position.
4ast5imp*e
# deve*oped an in;(ouse dataase for t(e
personne* department.
+se t(e past simp*e to des)rie /our dai*/ responsii*ities in a former
position. ,(is is t(e most )ommontense to use $(en speaking aout
past 9os.
4resentContinuous
Current*/' $e areexpanding our sa*esdivision to in)*ude5out( Ameri)a
+se t(e present )ontinuous to speak aout )urrent pro9e)ts t(at are(appening at t(at moment in time.,(ese pro9e)ts are *imited in timeand s(ou*d not e )onfused $it(dai*/ responsii*ities. xamp*e8
Currently, 5 am designing a ne!layout for our local branch. 5 am
usually responsible for staff
organi;ation, but they as"ed me to
help out !ith design this time.
4@
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4resent4erfe)t
#ve resear)(ed over300 )ases unti* no$.
+se t(e present perfe)t to genera**/des)rie pro9e)ts or a))omp*is(;
ments t(at /ou (ave made up to t(e present moment in time. Rememernot to in)*ude spe)ifi) past timereferen)es $(i)( s(ou*d e used$it( t(e past simp*e. xamp*e8 5)ve
developed a number of databases
using +icrosoft ccess. Just last
!ee" 5 finished a database for our
!arehouse.
uture5imp*e
# $i** e t(e managerof a medium si<edretai* out*et.
+se t(e future simp*e to dis)uss/our p*ans for t(e future. ,(is tenseis on*/ used $(en t(e intervie$erasks /ou $(at /ou p*an to do in t(efuture.
E%E8C$SE 1.
$nstrction ?y sentences
es)rie /our dai*/ responsii*ities 1
2
es)rie /our dai*/ responsii*ities
in a former position
1
2
6rite aout )urrent pro9e)ts t(at are(appening at t(at moment in time
1
2
es)rie pro9e)ts ora))omp*is(ments t(at /ou (ave
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made up to t(e present moment intime
2
6rite aout /our p*ans for t(e future 1
2
8ead the follo=ing sentences that provide hints for a
sccessfl .ob intervie= and choose the correct alternative&
1& hen yo go to a .ob intervie=) it is really i,portant to dress &&
a> uneua**/ > appropriate*/)> sparing*/ d> meager*/
2& hen filling ot an application) ,a:e sre yo =rite yor ans=ers &&
a> mum*ed > tongue;tied)> inte**igi*/ d> (a<i*/
*& ?a:e sre yo list yor s:ills and e3perience that yo believe =ill ,eet
the ….. of t(e emp*o/er.a> expe)tations > attention)> )are*essness d> astra)tion
4& $n yor .ob intervie=) donJt co,plain abot previos .obs or for,er
&&
a> ma/ors > visitors)> a)tivists )> emp*o/ers
7& hen ans=ering ;estions to the e,ployer) be confident and && yor
=ords really =ell&
a> stutter > arti)u*ate)> dri*e d> mix up
>& Avoid && clothing sch as .eans) flip flops) snea:ers) t6shirts) caps) etc&
a> )asua* > dress/)> forma* d> st/*is(
VU$! 1 4B
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@& "ring as ,ch infor,ation abot yorself as yo ,ight need& -n yor
&& ,a:e sre yo inclde hobbies) volnteer =or: or anything that
yoJve done that ,ay pertain to that .ob&
a> s)(oo* trans)ript > )o**ege degree)> resume d> 9ourna*
B& $t is sally really handy to have letters of fro, previos
e,ployers&
a> demotion > re)ommendation)> dismissa* )> de)*ination
D& int( 9ill ot the .ob application first =ith a pencil then =ith a pen) so
yo donJt have to se &&
a> $(ite out > eraser )> ru*er d> marker
10& $f yo donJt re,e,ber so,e particlar infor,ation abot .obs yo
had in the past) feel free to as: the e,ployer if yo can the application
ho,e so yo can do so,e &&
a> s/nt(esis > estimation)> interpretation d> resear)(
or: E3perience
6ork experien)e is / far t(e most important part of an/ 9o intervie$ in anng*is( speaking )ountr/. #t is true t(at edu)ation is a*so important' (o$ever'
most emp*o/ers are more impressed / extensive $ork experien)e t(an /universit/ degrees. mp*o/ers $ant to kno$ exa)t*/ $(at /ou did and (o$$e** /ou a))omp*is(ed /our tasks. ,(is is t(e part of t(e intervie$ during$(i)( /ou )an make t(e est impression. #ts important to give fu**' detai*edans$ers. Be )onfident' and emp(asi<e /our a))omp*is(ments in past positions.
Valifications
4D
hat is ?ost $,portantG ( eneral idelines
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Xua*ifi)ations in)*ude an/ edu)ation from (ig( s)(oo* t(roug( universit/' as$e** as an/ spe)ia* training /ou ma/ (ave (ad =su)( as )omputer )ourses>.Iake sure to mention /our ng*is( studies. ,(is is ver/ important as ng*is(is not /our first *anguage and t(e emp*o/er ma/ e )on)erned aout t(is fa)t.Assure t(e emp*o/er t(at /ou are )ontinuing to improve /our ng*is( ski**s /an/ )ourses /ou ma/ e taking' or / sa/ing t(at /ou stud/ a )ertain numer of (ours a $eek to improve /our ski**s.
'al:ing abot 8esponsibilities
Iost important*/' /ou $i** need to demonstrate /our ua*ifi)ations and ski**s$(i)( are dire)t*/ app*i)a*e to t(e 9o /ou are app*/ing for. #f past 9o ski**s
$ere not exa)t*/ t(e same as $(at /ou $i** need on t(e ne$ 9o' make sure todetai* (o$ t(e/ are simi*ar to 9o ski**s /ou $i** need for t(e ne$ position.
. 8ead the follo=ing ;estions yo cold be as:ed dring a
.ob intervie= and choose the alternative to co,plete each ;estion&
#iscss yor ans=ers =ith a partner&
1& 'ell s so,ething abot yor in the engineering indstry
a> foreground > a)kground)> kno$*edge d> (istor/
2& $ see fro, yor && for, that yo have had three different .obs in the
last five years&
a> app*/ > app*/ing)> app*ied d> app*i)ation
*& hat sort of && of ti,e =old yo stay =ith s if =e offered the .obG
a> span > duration
)> period d> *ong
4& o= =old yo describe && in five yearsJ ti,eG
a> /ou > /our )> /ours d> /ourse*f
7& ive s so,e idea of =hat yo believe are yo && and =ea:nesses
VU$! 2
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a> strengt( > strengt(s)> for)e d> for)es
>& hen yo go to a .ob intervie=) it is really i,portant to dress &&
a> (ouse > spa)e)> time d> re)ord
Z
@& $,agine one of yor staff loses her te,per and shots at yo in front o
others) ho= =old yo && =ith thisG
a> take > do)> (and*e d> dea*
B& hat =old yo say to a ,e,ber of yor staff =ho al=ays && his=or: in lateG
a> de*ivered > (anded)> produ)ed d> )omp*eted
D& $ shold e3plain that =e =old natrally & Any previos holiday
arrange,ents yo have ,ade&
a> e*ieve > s(o$)> de)ide d> (onour
10& 9inally) no= that =eJve as:ed yo several ;estions) do yo =ant to
any to sG
a> p*a)e > put)> offer d> )onsider
9irst $,pressions
,(e first impression /ou make on t(e intervie$er )an de)ide t(e rest of t(eintervie$. #t is important t(at /ou introdu)e /ourse*f' s(ake (ands' and efriend*/ and po*ite. ,(e first uestion is often a reaking t(e i)e =esta*is( arapport> t/pe of uestion. ont e surprised if t(e intervie$er asks /ousomet(ing *ike8
71
Co,,on $ntervie= Vestions
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7o$ are /ou toda/Fid /ou (ave an/ trou*e finding usF#snt t(is great $eat(er $ere (avingF
,(is t/pe of uestion is )ommon e)ause t(e intervie$er $ants to put /ou atease =(e*p /ou re*ax>. ,(e est $a/ to respond is in a s(ort' friend*/ manner $it(out going into too mu)( detai*.
• 7ere are some examp*es )orre)t responses8
#ntervie$er8 o= are yo todayG ou8 #m fine' t(ank /ou. And /ouF
OR#ntervie$er8 #id yo have any troble finding sG ou8 -o' t(e offi)e isnt too diffi)u*t to find.OR#ntervie$er8 $snt this great =eather =ere havingG ou8 es' its $onderfu*. # *ove t(is time of /ear.
•
7ere are some examp*es of in)orre)t responses8
#ntervie$er8 o= are yo todayG
5o' so. #m rat(er nervous a)tua**/.OR#ntervie$er8 #id yo have any troble finding sG ou8 As a matter of fa)t it $as ver/ diffi)u*t. # missed t(e exit and (ad toreturn via t(e (ig($a/. # $as afraid # $as going to e *ate for t(e intervie$.OR #ntervie$er8 $snt this great =eather =ere havingG
ou8 es' its $onderfu*. # )an rememer t(is time *ast /ear. 6asnt it a$fu*: #t(oug(t it $ou*d never stop raining:
72
etting #o=n to "siness
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On)e t(e p*easant eginnings (ave finis(ed' its time to egin t(e rea*intervie$. 7ere are a numer of &he "'& ('""'% /!e&)'% t(at are askedduring t(e intervie$. ,(ere are t$o examp*es of ex)e**ent rep*ies given for ea)( uestion. o**o$ing t(e examp*es' /ou $i** find a )omment des)riingt(e t/pe of uestion and important t(ings to rememer $(en ans$ering t(att/pe of uestion.
• #ntervie$er8 'ell ,e abot yorself .
Candidate8 # $as orn and raised in Ii*an' #ta*/. # attended t(e +niversit/ of
Ii*an and re)eived m/ masters degree in )onomi)s. # (ave $orked for 12/ears as a finan)ia* )onsu*tant in Ii*an for various )ompanies in)*uding RossiConsu*tants' Xuasar #nsuran)e and 5ardi and 5ons. # en9o/ p*a/ing tennis inm/ free time and *earning *anguages.Candidate8 #ve 9ust graduated from t(e +niversit/ of 5ingapore $it( a degreein Computers. uring t(e summers' # $orked as a s/stems administrator for asma** )ompan/ to (e*p pa/ for m/ edu)ation.
Comment This question is meant as an introduction. Do not focus too
specifically on any one area. The above question !ill often be used to help theintervie!er choose !hat h@she !ould li"e to as" net. 9hile it is important to
give an overall impression of !ho you are, ma"e sure to concentrate on !or"%
related eperience. 9or"%related eperience should al!ays be the central
focus of any intervie! !or" eperience is more important than education in
most Anglish%spea"ing countries-.
• #ntervie$er8 hat type of position are yo loo:ing forG
Candidate8 #m interested in an entr/ *eve* =eginning> position.Candidate8 #m *ooking for a position in $(i)( # )an uti*i<e m/ experien)e.
Candidate8 # $ou*d *ike an/ position for $(i)( # ua*if/.
Comment 7ou should be !illing to ta"e an entry level position in an Anglish
spea"ing company as most of these companies epect non%nationals to begin
!ith such a position. 5n the &nited =tates, most companies provide many
opportunities for gro!th, so don)t be afraid to start from the beginning
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• #ntervie$er8 Are yo interested in a fll6ti,e or part6ti,e positionG
Candidate8 # am more interested in a fu**;time position. 7o$ever' # $ou*d a*so)onsider a part;time position.
Comment +a"e sure to leave open as many possibilities as possible. =ay youare !illing to ta"e any 'ob, once the 'ob has been offered you can al!ays
refuse if the 'ob does not appeal not interest- to you.
• #ntervie$er8 Can yo tell ,e abot yor responsibilities at yor last
.obG
Candidate8 # advised )ustomers on finan)ia* matters. After # )onsu*ted t(e)ustomer' # )omp*eted a )ustomer inuir/ form and )ata*ogued t(e information
in our dataase. # t(en )o**aorated $it( )o**eagues to prepare t(e est possi*e pa)kage for t(e )*ient. ,(e )*ients $ere t(en presented $it( asummari<ed report on t(eir finan)ia* a)tivities t(at # formu*ated on a uarter*/
asis.
Comment /otice the amount of detail necessary !hen you are tal"ing about
your eperience. $ne of the most common mista"es made by foreigners !hen
discussing their former employment is to spea" too generally. The employer
!ants to "no! eactly !hat you did and ho! you did it( the more detail you
can give the more the intervie!er "no!s that you understand the type of !or". Bemember to vary your vocabulary !hen tal"ing about your responsibilities.
lso, do not begin every sentence !ith 050. &se the passive voice, or an
introductory clause to help you add variety to your presentation
• #ntervie$er8 hat is yor greatest strengthG
Candidate8 # $ork $e** under pressure. 6(en t(ere is a dead*ine =a time /$(i)( t(e $ork must e finis(ed>' # )an fo)us on t(e task at (and =)urrent
pro9e)t> and stru)ture m/ $ork s)(edu*e $e**. # rememer one $eek $(en #(ad to get " ne$ )ustomer reports out / rida/ at %. # finis(ed a** t(e reportsa(ead of time $it(out (aving to $ork overtime.Candidate8 # am an ex)e**ent )ommuni)ator. 4eop*e trust me and )ome to mefor advi)e. One afternoon' m/ )o**eague $as invo*ved $it( a trou*esome=diffi)u*t> )ustomer $(o fe*t (e $as not eing served $e**. # made t(e)ustomer a )up of )offee and invited ot( m/ )o**eague and t(e )*ient to m/desk $(ere $e so*ved t(e pro*em toget(er.
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Candidate8 # am a trou*e s(ooter. 6(en t(ere $as a pro*em at m/ *ast 9o't(e manager $ou*d a*$a/s ask me to so*ve it. Last summer' t(e LA- server at$ork )ras(ed. ,(e manager $as desperate and )a**ed me in =reuested m/(e*p> to get t(e LA- a)k on*ine. After taking a *ook at t(e dai*/ a)kup' #dete)ted t(e pro*em and t(e LA- $as up and running =$orking> $it(in t(e(our.
Comment This is not the time to be modest #e confident and al!ays give
eamples. Aamples sho! that you are not only repeating !ords you have
learned, but actually do possess that strength.
• #ntervie$er8 hat is yor greatest =ea:nessG
Candidate8 # am over<ea*ous =$ork too (ard> and e)ome nervous $(en m/)o;$orkers are not pu**ing t(eir $eig(t =doing t(eir 9o>. 7o$ever' # am a$are
of t(is pro*em' and efore # sa/ an/t(ing to an/one' # ask m/se*f $(/ t(e)o**eague is (aving diffi)u*ties.Candidate8 # tend to spend too mu)( time making sure t(e )ustomer issatisfied. 7o$ever' # egan setting time;*imits for m/se*f #f # noti)ed t(is(appening.
Comment This is a difficult question. 7ou need to mention a !ea"ness that is
actually a strength. +a"e sure that you al!ays mention ho! you try to
improve the !ea"ness.
• #ntervie$er8 hy do yo =ant to =or: for S,ith and SonsG
Candidate8 After fo**o$ing /our firms progress for t(e *ast 3 /ears' # am)onvin)ed t(at 5mit( and 5ons are e)oming one of t(e market *eaders and #$ou*d *ike to e part of t(e team.Candidate8 # am impressed / t(e ua*it/ of /our produ)ts. # am sure t(at #$ou*d e a )onvin)ing sa*esman e)ause # tru*/ e*ieve t(at t(e Atomi<er ist(e est produ)t on t(e market toda/.
Comment8 repare yourself for this question by becoming informed about the
company. The more detail you can give, the better you sho! the intervie!er that you understand the company.
• #ntervie$er8 hen can yo beginF
Candidate8 #mmediate*/.Candidate8 As soon as /ou $ou*d *ike me to egin.
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Comment =ho! your !illingness to !or" ,(e aove uestions represent some of t(e most asi) uestions asked on an/
9o intervie$ in ng*is(. 4roa*/ t(e most important aspe)t of intervie$ingin ng*is( is giving detai*. As a speaker of ng*is( as a se)ond *anguage' /oumig(t e s(/ aout sa/ing )omp*i)ated t(ings. 7o$ever' t(is is aso*ute*/ne)essar/ as t(e emp*o/er is *ooking for an emp*o/ee $(o kno$s (is or (er
9o. #f /ou provide detai*' t(e intervie$er $i** kno$ t(at /ou fee* )omforta*ein t(at 9o. ont $orr/ aout making mistakes in ng*is(. #t is mu)( etter tomake simp*e grammar mistakes and provide detai*ed information aout /our experien)e t(an to sa/ grammati)a**/ perfe)t senten)es $it(out an/ rea*)ontent.
our resume $as positive*/ )onsidered / t(e )ompan/ and /ou $ere )a**edfor an intervie$. -o$ /ou need to take )are of some ot(er aspe)ts t(at $i**inf*uen)e /our prospe)tive emp*o/er. ,$o of t(ese are /our )*ot(es andappearan)e.
7>
7@
#ressing for an $ntervie=
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APPEN#$% 7 Usefl vocablary for the res,e and video res,e
Be*o$ is a *ist of great vers to (e*p /ou express 9ust exa)t*/ $(at /ou did$it( impressive vo)au*ar/. ,(ese vers are used to express responsii*itiesand tasks performed8
a)teda))omp*is(edadaptedadministeredadvan)ed
adviseda**o)atedana*/sedapp*iedapprovedaritratedarrangedassistedattained
*ended
roug(t ui*t)arried out)ata*ogued)(anged)*assified)o**aorated)ompared)omp*eted
)omputed)on)eived)ondu)ted)onstru)ted
de*egatedderiveddesignateddete)teddeve*oped
deviseddire)teddis)overeddistriuteddo)umenteddou*eden)ouragedengineereden*argedes)a*ated
esta*is(edestimatedeva*uatedexaminedexpandedexperien)edexp*oredfa)i*itatedfina*i<ed
formu*atedfoundedfun)tionedgoverned
insta**edinstitutedinterpretedintrodu)edinvented
investigated 9ustified*ed*o)a*i<ed*o)atedmademanagedmaintainedme)(ani<edmerged
moderatedmotivatednegotiatedopenedoperatedorgani<edoriginatedover)ame
per)eived
performed pioneered p*anned prepared
repairedrep*a)edrestoredreversedrevie$ed
revisedsaveds)reenedse*e)tedservi)edset upso*vedsortedsparkedspe)ified
startedstimu*atedstrengt(enedsummari<edsupervisedsupporteds/stemati<edtestedtrained
transa)tedtrans)riedtransformedtrip*ed
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)onsu*ted
)ontra)ted)ontro**ed)ooperated)oordinated)orre)ted)ounse**ed)reatedediteddea*tde)idedde)reaseddefined
groupedguided(and*ed(armoni<ed(arnessed(eadedidentifiedimp*ementedimprovedin)reasedindexed
initiatedinspe)ted
presented presided pro)essed programmed promoted provided pur)(asedraisedre)ommendedre)ordedre)ruited
re)tifiedredesigned
upgradedva*idatedvariedverifiedvita*i<ed$on$rote
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APPEN#$% > 'o describe yor s:ills the follo=ing ad.ectives are
sefl
a))urate
a)tive
adapta*e
adept
road;minded
)ompetent
)ons)ientious
)reative
dependa*e
determined
dip*omati)
dis)reet
effi)ient
energeti)
enterprising
ent(usiasti)
experien)ed
fair
firm
genuine
(onest
innovative
*ogi)a*
*o/a*
mature
met(odi)a*
motivated
o9e)tive
outgoing
persona*e
p*easant
positive
pra)ti)a*
produ)tive
re*ia*e
resour)efu*
se*f dis)ip*ined
sense of (umour
sensitive
sin)ere
su))essfu*
ta)tfu*
trust$ort(/
+se t(ese vers and ad9e)tives and rea**/ se** /ourse*f. ou on*/ (ave a fe$minutes to s(o$ (o$ good /ou rea**/ are. B/ using t(is pre)ise vo)au*ar/
and eing )onfident )an (e*p /ou make t(e est impression possi*e.