book review ch1
DESCRIPTION
Real Communication by Dan O'Hair and Mary WeimannTRANSCRIPT
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COMMUNICATIONCOMMUNICATION::ESSENTIAL HUMAN BEHAVIORESSENTIAL HUMAN BEHAVIOR
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DEFINITIONDEFINITION
• ““Communication is the Communication is the process by which by which individuals use individuals use symbols, signs, and , and behaviors to to exchange information.exchange information.
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FUNCTIONAL FUNCTIONAL PERSPECTIVESPERSPECTIVES
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SYMBOLSSYMBOLS
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CODECODE
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CULTURECULTURE
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SPONTANEOUSSPONTANEOUS
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CHANNELSCHANNELS
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TRANSACTIONALTRANSACTIONAL
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COMPETENTCOMPETENT
• ““Competent communication is concerned with the Competent communication is concerned with the process more than the outcome. more than the outcome. Ethics are also are also crucial to the process.”crucial to the process.”
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LINEARLINEARINTERACTIONINTERACTION
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TRANSACTIONALTRANSACTIONAL
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COMMUNICATION CONTEXTSCOMMUNICATION CONTEXTS
Mass CommunicationMass CommunicationPublic SpeakingPublic SpeakingSmall GroupsSmall GroupsInterculturalInterculturalOrganizationalOrganizationalInterpersonalInterpersonalListeningListeningNonverbalNonverbal