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Learn how to unleash the untapped potential inside your company with Jive's Social Intranet solution. We provide you with five essential capabilities that you need to reach your innovation goals. Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity. Learn more at http://bit.ly/1aTo6VqTRANSCRIPT
JIVE BEST PRACTICESSOCIAL INTRANET: INNOVATIONJive Software – June 2013
• Fuel innovation by engaging
employees
• Collaboration leads to the
best ideas
• More knowledge-sharing
• Increased productivity and
creativity
Empower Employee Innovation
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“I would argue that we are one of the most competitive businesses out there today, and we
cannot stay competitive without Jive.”
- Scott Tweedy, VP of Customer Service and Sales, T-Mobile
© Jive confidential4
Social Intranet Capabilities
• Engage and inform employees
• Defragment departments
• Break down organizational
barriers and silos
• Energize and enable big
thinkers
• Surface innovative ideas
• Open the lines of
communication
• Harness employees’ collective
intelligence
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HERE ARE FIVE ESSENTIAL CAPABILITIES YOU NEED TO REACH THESE GOALS
1. Connect Your People
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• Make information visible to
everyone
• Share ideas in a blog or
discussion, in cross-
organizational groups and in
communities
• Share relevant information with
opportunities for engagement
2. Find and Recognize Your Einsteins
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• Find, follow and connect employees with expertise
• Recognize experts for their experience and willingness to share
3. You Need Better Brainstorming Options
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• Pool and identify the most
innovative solutions
• People can share thoughts, and
others can comment to refine or
contribute before finalizing
"PGiLife has become something much more organic and groundbreaking. It's taken on a life of its own, and today the community is better than we ever expected."
- Cora Rodenbusch, Online Community Manager, PGi
• Without a collective set of concepts for users, promising ideas
and hard work are forgotten and must be recreated
• Operates more efficiently with ideas that are:
– Captured
– Saved
– Searched
– Reused
4. Capture the “Light Bulb” Moments
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5. Good Ideas Require Speedy Action
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• Eliminate time-wasting interactions and enable collaboration
Yum! Brands: 24-hour-a-day innovation
Users around the globe pose questions at the end of their day and wake up to answers. A manager asked for help with innovation for a new pizza, offering a $50 prize to the winner.
Within a week, the manager had 100 replies from locations around the world – “something that simply wouldn’t have happened without Jive.”
Social Intranet Optimizes Efficiency
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• Faster onboarding
• Better work and increased productivity
• Adds interaction to keep employees engaged
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"It's started to build a new structure around how we run project management within the company, how
we train project managers, and how they build better practice networks to help themselves in the future.”
- Tim Wike, Senior Director, Communications Platforms, Thomson Reuters
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