boosting business productivity through tailored ux

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Boos$ng Business Produc$vity Through Tailored UX AMIS UX Event March 2014 © 2014 Sten Vesterli and Oracle Corp. 1 Boosting Business Produc- tivity Through Tailored UX

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Sten Vesterli and Killian Evers The days of “one-size-fits-all” enterprise IT is over – but how do you offer the customized experience your users want without incurring prohibitive cost? An an enterprise IT vendor, Oracle knows the challenges and have addressede them head-on with the customization and personalization features built into the Fusion Middleware stack and Oracle Fusion Applications. Come to this presentation to see how easy it is to offer a tailored user experience with modern development tools and applications.

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Page 1: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   1  

Boosting Business Produc-

tivity  

Through Tailored UX

Page 2: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   2  

Page 3: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   3  

Simplicity  

Simplicity  Mobility  

Page 4: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   4  

Simplicity  Mobility  

Mobility  Extensibility  Simplicity  

Page 5: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   5  

Simplicity  

Extensibility  Mobility  

Oracle’s  User  Experience  Strategy  Simplicity  Easily  access  the  essen$al  informa$on  and  ac$ons  to  support  your  work.    

Mobility  Optimized UIs for wherever and however you work.

Extensibility Tailor the user experience to best fit your company’s identity and business processes.

Page 6: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   6  

If  You  Want  to  Change  ...  

Tweak  what  you  have  out-­‐of-­‐the-­‐box  using  composers    

Build  a  custom  app,  a  custom  integra$on  using  UX  design  paUerns  &  JDeveloper  via  PaaS  

6

Mobility:  Tablet-­‐First  Design  

Power-­‐user  UIs  where  needed  

Most  common,  mobile  tasks  

Specifically  targeted  smartphone  UIs    

Page 7: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   7  

Centralized Applications UX  E-Business Suite PeopleSoft  

Oracle Fusion Applications

JD Edwards EnterpriseOne  

Siebel

Taleo

Endeca

RightNow

Centralized Applications UX  

Fusion    Middleware     PeopleTools   Siebel  Tools  

Oracle    Applica$on    Framework  

JD  Edwards    EnterpriseOne    

Tools  

Page 8: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   8  

Business  Systems  Analyst  “Determining  the  true  requirements  for  a  given  App  change  is  the  hardest  part  of  my  job.”  

Responsibili?es  •  Gather  and  document  requirements  for  applica$on  changes  •  Involve  end-­‐users  as  stakeholders  in  all  phases  of  projects  •  Review  viability  of  proposed  changes  with  technical  users  •  Present  Tailoring/Extension  case  to  senior  management  

The  Crucial  Decision  •  Tailoring?  •  Extension?  

Page 9: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   9  

The  Cost  of  Extensions  

Time

CostDeveloping extensions

Customizing using standard

tools

The Cost of Extensions

Data Composer

BI Composer

Process Composer Page Composer

Tailoring  with  Composer  Tools  

User Interface

Business Processes

Reporting &

Analytics

Business Objects

CRM App Composer

Page 10: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   10  

If  you  really,  really  need  to  extend  •  Use  a  framework  that  aligns  with  your  standard  system  

•  Use  same  User  Experience  Design  PaUerns  as  the  standard  system  

Extend with UX Design Patterns

Informed by consumer expectations

Deep understanding of Oracle tool kit

Best of Oracle applications

Proven scientific usability

Design pattern website on OTN

Productivity for applications developers

Result: Consistent, high-quality user experience built by ADF enterprise community using OTN

Page 11: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   11  

Shopping  Cart  Registra?on  paEern    

Item  Comparisons  paEern  

Autocomplete  paEern   Point  loca?on  

paEern  

Breadcrumbs  naviga?on  

Ra?ngs  

Global  area  paEern  

Contextual  ac?on  

Everyday Design Patterns

Mobile Design Patterns

Heat  map  analy?cs  

Pull  and  release  to  refresh  

Pull  and  release  to  create  Pull  and  release  to  create  

Page 12: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   12  

PaUerns  on  Desktop  

Tasks  pane  

Quick  search  

Global  area  

Create  in  form  

Create  in  table  

Contextual  area  

Applica?ons  UI  Shell  

Applica?ons  panel  

Applica?ons  table  

Patterns in Simplified UI

Add  to  Table  PaEern  

Change  View  PaEern  

Landing  Page  Type  PaEern  

Panel  Drawer  PaEern  

Table  PaEern  

Page 13: Boosting business productivity through tailored UX

Boos$ng  Business  Produc$vity  Through  Tailored  UX  

AMIS  UX  Event  March  2014  

©  2014  Sten  Vesterli  and  Oracle  Corp.   13  

Conclusion  

•  A  modern  standard  applica$on  like  Oracle  Cloud  Applica$ons  offers  great  tailoring  capabili$es  

•  If  you  have  a  strong  business  case  for  extending  the  applica$on,  leverage  best  prac$ce  tools  and  paUerns  

Contact  •  Name:  Sten  Vesterli  •  E-­‐mail:  [email protected]  •  Blog:  www.vesterli.com  •  TwiUer:  @stenvesterli  •  Web:  www.techthahits.com    

•  Technology  That  Fits  NewsleUer:  hUp://eepurl.com/LSGqX