bosch packaging services: company overview
DESCRIPTION
Provides an overview of Bosch Packaging Services including organization charts, location details, and service offeringsTRANSCRIPT
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5/24/2018 Bosch Packaging Services: Company Overview
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1 Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Presentation, 2013-04-23, EMPAQSABosch Packaging Services at your call
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5/24/2018 Bosch Packaging Services: Company Overview
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2 Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Mission: Customer focused service
Bosch Packaging Services
stands for:
customer satisfaction
efficiencyfairness
flexibility
innovation
know-how
partnership
qualityspeed
reliability
excellence
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3 Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Bosch Packaging Services Business Model
After Sales ProposalsField Service
Modernizations
Spare Parts
EMPAQSA
Services
Bosch Packaging Services
Lety Gillette(Service Sales)
Productbr
ands
Eric Verbeek(Field Service)
Johanna Marquette
(Parts)
Paul Fisk
(Modernization)
Bosch Packaging Technology
Rebeca Long
(Sales)
TBD
(Project Manager)
New Machines ProviderFAT/SAT
Warranty
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4 Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Organization Chart Bosch Packaging Services
Plus additional service technicians available from the factory
Service Bus. Comp.Dr. Volker Schemmann
PA-CS/SBC
Controlling/Finance
Kurt Mckli
PA-CS/CTG
Product Manager
Katharina Kolb
PA-CS/PRM
Packaging Services
Walter Hcki
PA-CS/GP
Euro Pharma Hub
Frank Schmidt
PA-CS/STP
UK Hub
Frank Tarr
PAGB/GM
North America Hub
Gary Anderton
PAUR/GM
Euro Food Hub
Rico Randegger
PACE/GM
Japan Hub
Hiroyuki Nakajima
PAJS/GM
Services for PH
Europe and ROW +
PACN_CS
Services for GB
and Ireland
Services for US,
Canada,
and Mexico
Services
for Japan
Services for PM, PS,
CC Europe and
ROW
80 + 40People135People 35People 115People25People 430People
Total:
Quality Manager
Andreas Gillich
PA-CS/QMM
Human Resources
Andrea Heidrich
PA/HRM
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5/24/2018 Bosch Packaging Services: Company Overview
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5Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
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6Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Global PresenceAlways by your side
Funabashi JP
Kapstadt ZA
Ternitz AT
Derby UK
Beringen CH
Hoenheim FR
Weert NL
Alphaville BR
Hangzhou CN
New Richmond US
Minneapolis US
Raleigh US
Bangkok TH
Anaheim US
Panama-Stadt PA
Kairo EG Verna IN
Ontario CA
Moskau RU
Turin IT
Viersen DE
Service Sales Offices/
SLU/Remote Field Service
Service Hubs
Waiblingen DECrailsheim DE
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7Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Service Hub
North America Hub: Your reliable Service Partner
New Richmond USMinneapolis US
Raleigh US
North America Hub
Ontario CA
Service Sales Office/ SLU/Remote Field Service
North America Hub
PAUR/GM: Gary Anderton
Offices in:
Raleigh, USA
Minneapolis, USA
New Richmond, USA
Technologies:
Bosch ConfectionaryBosch Cosmetics
Bosch Food
Sigpack
Rotzinger
Elematic
Demaurex
Doboy
Services for USA, Canada and Mexico
SapalTevopharm
Transver
Makat
Moeller & Devicon
Pharma Liquid
Pharma Solid
SBM
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5/24/2018 Bosch Packaging Services: Company Overview
8/23Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
8
Jack Bail
St. Elmo, IL
Peter Mazur
Jim Thorpe, PA
Jon Young
Baldwin, WI
Jeff Frisle
New Auburn, WI
Tony Gallant
Elizabeth, CO
Harald Fehler
West Dundee, IL
Ron Bush
Crestline, CA
Greg, McKenzieHewitt, NJ
Mike Holland
New Richmond, WI
Marco Gonzales
All of Mexico
Christian Hasenfratz
Cincinnati, OH
Ray Sickler
Brush Prairie,WA
Larry Steele
Stockton, CA
Earl Derossett
Valmeyer, IL
Dan McCauley
Bloomfield,KY
Ralph Genova
Rahway, NJ
= Vertical
= Standard
Vincent Kern &
Gael Poretti Hudson,WI
Bob Oswald
Las Vegas, NV
Cory Williams
Clayton, WIJerry Bai
Toronto, Canada
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5/24/2018 Bosch Packaging Services: Company Overview
9/23Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
9
Regional Aftermarket Account Managers to support ongoing needs
Machine Line dedicated Customer Support Representatives
5 Full-time technical support personnel
Documentation support
Telephone diagnostic support
Programming and software support
Operational support
Spare Parts identification support
Utilization of factory staff for support (New Richmond, WI)
Locally manufactured parts expediting in emergency situations
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10Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Selective bundling of products covers selective needs
Availability based Services
Consulting based Services
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11Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Field Service: Strong on-site presence
We are there for you,
whenever you need us
Tailor-made service
Line optimization Training program
Repair and maintenance
Technical Audit
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5/24/2018 Bosch Packaging Services: Company Overview
12/2312Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Modernization: Increase performance, reduce
costs
You want maximum output
weve got the right input
Modernization, upgrade and revision
Latest technology to overcome obsolete issues Machine rebuilds
Line configuration / re-locations
Complete refurbishment programs
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5/24/2018 Bosch Packaging Services: Company Overview
13/2313Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Bosch original parts: your safest option
Much more than the sum of its parts
Tailored spare parts kits
Spare parts maintenance and repair
Customized solutions for optimized partslogistics
E-Portal
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5/24/2018 Bosch Packaging Services: Company Overview
14/2314Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Technical Audit: periodic health check
How fit is your machine?
Structured process analysis
Independent view based on live data
Audit reports documenting technical andorganizational stoppers
Suggestions for improvement based on ROI
Interdisciplinary audit team with expert
knowledge
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5/24/2018 Bosch Packaging Services: Company Overview
15/2315Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Preventive Maintenance Agreement: scheduled
maintenance activities
Prevention is better than cure
Preventive Maintenance at scheduled intervals
Reduced unexpected downtime Predefined maintenance costs
Know-how transfer conducted by experts
On-the-job training
Detailed reports on service visits
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5/24/2018 Bosch Packaging Services: Company Overview
16/2316Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Embedded Engineer: full-time engineer on site
Always by your side
Immediate on-site response to problems
Improved machine performance Reduced risk of machine failure
Support during peak workloads
Flexible tailor-made support for your
requirements
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5/24/2018 Bosch Packaging Services: Company Overview
17/2317Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Stock Optimization: Increased profitability
through improved spare parts management
Analyze to optimize
Increased cost effectiveness of your stock
Optimized spare parts availability
Improved procurement planning Detailed report of your spare parts profile
Transparent information on our Bosch stock
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5/24/2018 Bosch Packaging Services: Company Overview
18/2318Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Training: Tailored qualification for best results
We accompany you on your way to
success
Optimum productivity and line efficiency
Well-trained and motivated staffMinimized downtime and disruption
Modular training concept tailored to your needs:
Classroom Training, On-the-Job Training,
Computer Based Training
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5/24/2018 Bosch Packaging Services: Company Overview
19/2319Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
OEE Consulting: Profit through investment
You define the target,
we find the best solution
Customer specific solution
Investments getting profitable Reduce losses
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5/24/2018 Bosch Packaging Services: Company Overview
20/2320Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
Measuring System: measure your Overall Equipment
Effectiveness
Mobile data capture that fits your
needs
Measuring of OEE-relevant production data
throughout the entire line Automated measuring with zero operator input
Fast and flexible use, independent from the
machine component manufacturer
Data recording without adaption of the
machine software
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5/24/2018 Bosch Packaging Services: Company Overview
21/2321Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
E-Portal: Online information and ordering
Service at your fingertip
Online information and ordering around
the clockCustomized spare parts lists
Detailed spare parts information
Transparency on cost and availability
Optimization of logistics and storage costs
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5/24/2018 Bosch Packaging Services: Company Overview
22/2322Internal | PAUR/MKT | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Packaging Services
Packaging Technology
North American Blog
Weekly updates for both BoschPackaging services and Bosch
Packaging Technology North
America.
www.boschpackagingblogna.com
Facebook www.facebook.com/boschpackaging
services
Twitter
@Boschpackserv
Global Website
www.boschpackaging.com
Connect with Us
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5/24/2018 Bosch Packaging Services: Company Overview
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Internal | PA-CS/PRM | 2012 | Bosch Packaging Services AG 2012. All rights reserved, also regarding any disposal, exploitation, reproduction,
Bosch Packaging Services
Packaging Technology
Ready for the next step? We open doors for you.
All our modernization concepts and tools
are designed for a single purpose:
to ensure trouble-free operation of your
machines, achieving the maximum
possible output.
Together we can achieve more.
Thank you.
For further information please contact:www.boschpackagingservices.com
http://www.boschpackagingservices.com/http://www.boschpackagingservices.com/