Boston Air Traffic Control Tower

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TABLE OF CONTENTS

Table of Contents 2

Welcome Letter 3

History of Logan International Airport 4

Boston Tower Today 5

Boston ATCT Organizational Chart 7

Our Expectations of All Employees 8

Policies 9

Local Area Information 11

Sporting and Special Events 13

Restaurants of Note 14

Online Resources 15

Boston Airport Area Map 16

Photos of Airport 17

Boston Tower Directory 18

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Welcome Letter

Dear New Employee, Congratulations on your selection and welcome to Boston Tower! We are looking forward to your arrival. On your first day of employment, please plan on reporting to the Control Tower Building at 8:00 a.m. Thereafter, normal classroom hours will be Monday through Friday, 6:30 a.m. to 3:00 p.m. Logan International Airport is considered the “Hub of New England” and as such, handles between 400,000 and 500,000 operations annually. Located on only 2,400 acres, multiple runways intersect at various locations, resulting in a complex air traffic control operating environment. As one of the “Top 20” busiest control towers in the nation, Boston Air Traffic Control Tower (Boston ATCT) excels in professionalism and customer-oriented service. The facility prides itself in recently completing two full calendar years without an operational error, which is a rarity at a busy terminal facility such as this. Considering the annual traffic volume and constant operational complexity at Logan International Airport, Boston ATCT strives daily to surpass National Airspace System (NAS) expectations. You’ll hopefully experience the same perfection-driven performance as the existing workforce you’re about to join. It is truly a team effort from the top down. If you have any questions prior to your arrival, please feel free to contact Mr. Gary Hufnagle, Boston ATCT Support Manager, at 617-455-3140. Sincerely, Air Traffic Manager, Boston Tower

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History of Logan International Airport

With the arrival of commercial aviation in the 1920’s, the city of Boston was faced with a serious land issue. Where to build an airport that could effectively grow and serve the community was a daunting question. Army aviators returning from World War I also wanted an airfield close to Boston to continue their flying practice. These aviators suggested to state officials an area called Jeffries Point in East Boston, reasoning that this 189 acre tract was adjacent to islands and mud flats that could some day be filled in to enlarge the facility. Agreeing with this foresight, the state legislature signed a bill into law on June 12, 1922, for construction of the airfield. Attached to the bill was a provision that commercial and civilian fliers must be allowed full access to the site. The land was leased to the Army for 10 years. After two 1,500 foot cinder runways were laid down and three hangars erected by the Army, the Boston Airport officially opened on September 8, 1923. Commercial airline service in Boston was born on April 4, 1927, when American Airlines predecessor Colonial Air Transport flew the first six passengers between Boston and New York via Hadley Field in New Jersey. Mrs. Gardner Fiske purchased the first ticket for $25. The management and ownership of Boston’s airport have changed hands several times throughout its history. From 1929 to 1940, the City of Boston managed the facility and expanded it to more than 400 acres. In 1941, the State Department of Public Works took control. In 1948, the reigns were handed over to the five member State Airport Management Board. Boston Airport was renamed the General Edward Lawrence Logan International Airport in 1956. In February 1959, the Massachusetts Port Authority (Massport) took over ownership and operation of Logan Airport from the State Airport Management Board.

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Boston Tower Today

Again, welcome to Boston Tower, home of the best and most Professional Air Traffic Controllers in the World!!! We’re sure you’ll enjoy your new facility. Today we’ll orientate you with your new facility, personnel, administrative processes, and surroundings.

You are here

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Boston Tower Today (continued)

By any measure, Boston Logan International Airport is New England’s largest transportation center. In 2007, Boston Logan served 28,102,455 passengers -- a new airport record – handled 399,537 flights and moved 632 million pounds of cargo, mail and express packages. Logan ranks 19th in the nation in passenger volume and 16th in flight movements based on Airports Council International survey of the top 50 airports. More than 12,000 people work at Logan, and the economic activity generated is $7 billion a year.

The airfield is comprised of six runways, 14 miles of taxiways, and 237 acres of concrete and asphalt apron. Logan Airport has four passenger terminals, A, B, C and E (International Gateway), each with its own ticketing, baggage claim, and ground transportation facilities. There are 102 gate positions at Logan which are available for both scheduled and non-scheduled service. A city within a city, Logan International Airport has its own power plant, State Police (Troop F), Fire-Rescue Unit and non-denominational chapel, Our Lady of the Airways.

In addition to being New England's premier transportation center, Boston Logan International Airport houses a public art display showcasing a variety of sculptures, paintings, and mosaics located throughout the terminals and the Central Parking Garage. The public art program seeks to exemplify the skills of regional artists and is funded as part of major construction projects at Logan. On September 9, 2008 Logan International Airport officially opened and dedicated a $3.5 million memorial honoring those who perished on 9/11, specifically the 147 victims of American Flight 11 and United Flight 175, both of which took off from Boston. The memorial sits on two and a half acres nestled among Logan's network of service roads and ramps. At the entry, you choose one of two winding paths, both of which culminate at a large glass cube. The cube itself is simple, understated, made of greenish glass and bright steel. Within the cube are two tall, rectangular plaques—reminiscent of the twin towers—made from smoky green glass, each of which lists the victims and departure time of one of the two flights. Above, square pieces of glass are strung along wires like paper lanterns, creating an ethereal false ceiling of sky and glass meant to evoke falling shards of debris at Ground Zero.

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Boston ATCT Organizational Chart

DistrictManager

BostonTRACON

BangorATCT/

TRACON

BedfordATCT

BurlingtonATCT/

TRACON

Boston TRACON

Deborah JamesBoston

ATCT(A)

CapeTRACON

Manchester ATCT

Nantucket ATCT

PortlandATCT/

TRACON

ProvidenceATCT/

TRACON

Toni

DusseaultOperations Manager

Gary

HufnagleSupport Manager

Michael

NelsonFront Line Manager

ChrisQuigley

Front Line

Manager

Pat HennessyFront Line

Manager

JohnIngaharroFront Line

Manager

BrendanReilly

Front Line

Manager

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Our Expectations of Employees

Class will start at the time posted, so please be seated and ready to begin. Only course related reading material is allowed in classrooms and labs. Cell phones, iPods, PALM or similar PDA communication devices shall not be turned on in the classroom. If you are anticipating an emergency call, the device may be allowed in the classroom but shall be set to silent or vibrate. Government telephones in the classroom, CBI laboratory, or Tower Cab shall not be utilized for personal communications (either incoming or outgoing). No tobacco products of any type are allowed - smoking is only permitted in the smoking room or outside. Drinks/food are permitted during breaks. In accordance with FAA Order 3120.4L, all CPC’s in training/developmental’s shall: Be physically and mentally prepared to receive OJT, exercise initiative and study to ensure satisfactory training progress and certification. Actively participate in training to achieve certification. Perform operational assignments in order to maintain proficiency and currency. Review, discuss and make suggestions to enhance your training plan with the other members of your training team. Ensure that all aspects of your training plan are understood. Review, discuss and sign FAA Forms 3120-25/26/32/36. Immediately advise your Front Line Managers of any extenuating circumstance(s) that might impede training progress. Verify that all OJT/OJF times are recorded accurately. Engage in OJT only on positions that have been assigned. Be receptive to training performance feedback from OJTI’s/Front Line Managers.

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Policies

Reporting for Duty

Initial Backrow Class 4-5 weeks Monday through Friday 6:30 am – 3:00 pm Begin promptly at 6:30 am 30 minute lunch, generally 11:00 – 11:30 SCHEDULE IS FULL

Time off is strongly discouraged FAA Requires that you sign in and out

Parking

Prior to reporting for duty, you will be asked to provide vehicle information for the Tower Parking Lot access. This information should contain vehicle year, make, model, color and license plate state and numbers/letters. Upon arrival you will call the Tower Security Office by pressing the button on the call box at the entrance to the Tower Lot. Once you receive your Massport ID you will have access to the Tower Lot, but until then, you must call the Tower Security Office every morning.

Security

Logan Airport Badges: Obtain forms from Shari Barrientos Massport Badges: Schedule SIDA Training in Lab at Terminal E State Police Finger Printing (will check wants and warrants) Photograph for Airport ID Verbal demonstration of security procedures ID Cards Building Access

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Policies (continued)

FAA ID Cards

You will be issued an FAA ID Card after filling out all the appropriate forms. Please see Shari Barrientos for these forms and instructions on filling them out.

Guests and Visitors

All guests and visitors must have approval for a visit prior to arrival at the facility.

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Local Area Information

Welcome to Boston! The City of Boston hosts over 12 million annual visitors from across the country and around the globe. This vibrant, thriving city is renowned for its cultural facilities, world-class educational institutions, champion sports franchises, as well as its place at the very forefront of American history. Tourism is one of New England's largest industries; as the region's social and commercial "hub", Boston is willing to accommodate and entertain you as few other cities can. Boston, first incorporated as a town in 1630 and as a city in 1822, is one of America's oldest cities, with a rich economic and social history. What began as a homesteading community eventually evolved into a center for social and political change. Boston has since become the economic and cultural hub of New England. As the region's hub, Boston is home to nearly 590,000 residents, many institutions of higher education, some of the world's finest inpatient hospitals, and numerous cultural and professional sports organizations. Boston-based jobs, primarily within the finance, health care, educational, and service areas, numbered nearly 660,000 in 2002. Millions of people visit Boston to take in its historic neighborhoods, attend cultural or sporting events, and conduct business. Boston is a great place to visit but how do you get here? It's quite simple and convenient because there are many airlines, bus companies, trains and interstate highways which connect Boston to the rest of the world. There are 3 main routes into Boston: I-90 (Massachusetts Turnpike) from the west I-95 from the north and south I-93 from the north and south The MBTA [MBTA.com] offers an online trip-planner useful for figuring out how to get here by subway, local bus, and train. Nationwide bus companies including Greyhound and Peter Pan stop downtown at South Station. Several regional bus companies offer scheduled service from Boston to New Hampshire, Cape Cod, Rhode Island, Connecticut, and New York City. A good list of them can be found here [bostonusa.com]. Amtrak has scheduled train service to Boston from New York and other points in the Northeast Corridor. The trip from New York City takes 3 1/2 hours on Acela Express trains, about 4 hours on other trains.

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Local Area Information (continued)

Amtrak has three Boston stops:

• Rte. 128 is about 12 miles from downtown and is a good place to get off if you are visiting the western or southern suburbs.

• Back Bay Station is in the Back Bay, convenient to hotels in the Back Bay and the South End and the Orange Line subway.

• The terminal is South Station, near the financial district and on the Red Line subway. It is convenient for the hotels along the waterfront and the theater district.

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Sporting and Special Events

Fans are especially fond of Fenway Park, home of the World Champion Boston Red Sox. From September to January the National Football League’s three time champion New England Patriots draw sell out crowds at Gillette Stadium in Foxboro, just outside of Boston. Another draw to Gillette Stadium is the New England Revolution, the area’s Major League Soccer Team. Boston fans are also passionate about the Boston Celtics, who once ruled basketball as no team ever dominated a sport by winning 17 World Championships. Competing for pennant space on the rafters of the TD Banknorth Garden are the Bruins, winners of five Stanley Cup Championships, and the first team to be awarded a franchise in the National Hockey League in 1924. The city also has a Major League Lacrosse Team, The Boston Cannons, who play their home games at Boston University’s Nickerson Field. The Boston Lobsters, a member of the World Team Tennis League is Boston’s newest sporting team and plays all home games at Harvard University’s Bright Arena. Collegiate sports in Boston have been shining brightly in recent years as well, gaining national recognition and respect in hockey, basketball and football. The Boston Marathon, held each April on Patriots’ Day, remains one of the most prestigious sporting events in the world. Also, each October, rowers take part in the Head of the Charles, the world’s largest regatta.

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Museums

There are plenty of fabulous museums located in or around the City of Boston. The following is a link to the City’s website which will offer more information regarding the different museums in the area.

www.cityofboston.gov/visitors/museums

Restaurants of Note

Fanieul Hall Marketplace – Known in Boston as “Quinsee Maahkit”!! Here you will find a wide variety of great restaurants and plenty of night life as well!! Some suggestions would be: Durgin Park - 340 Faneuil Hall Market Pl., Boston, MA 02109. Hours: Mon-Sat 11:30am-10:00pm, Sun 11:30am- 9:00pm Tel: (617) 227-2038, Fax: (617) 720-1542 www.durgin-park.com For well over a century, Durgin-Park has catered to the hearty appetites of straw-hatted, white-aproned market men and local characters. Today it hosts visiting celebrities, business men and women, students, and tourists from every part of the globe. Boston & Maine Fish Co. – 200 Faneuil Hall Market Pl., Boston, MA 02109. (617) 723-4111, Fax: (617) 395-2342. This award winning Seafood establishment got its start in 1984 and has been growing ever since. People claim they have the BEST New England Clam Chowder, ever! A must visit for everyone. Mr. Bartley’s Gourmet Burgers – 1246 Massachusetts Avenue, Cambridge, MA. Hours: 11am-9pm, Mon-Sat Tel: (617) 354-6559 www.bartleysburgers.com. Mr. Bartley’s Gourmet Burgers has been a Boston Landmark since 1960, here you will find a wide variety of Gourmet Burgers featuring 7oz’s of choice beef, ground fresh daily with a vast selection of other entrees and desserts even a genuine New England Frappe!! http://www.faneuilhallmarketplace.com/pdfs/Store_Directory.doc

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Online Resources

Local Area Resources

www.cityofboston.gov www.boston.com

www.bostonchamber.com www.bostonhousing.org www.bostonherald.com www.thebostonchannel.com www.bostonpublicschools.org

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This page has been redacted for web posting. Please refer to the

guide you receive in your facility.

Deleted: Boston Area Airport Map

Deleted: <sp>

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Photos of the Airport

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Boston Tower Directory

The following list provides the most commonly used phone numbers within the Boston Tower facility:

>> Front Desk Administration >> Operations Manager’s Office >> Support Manager’s Office >> Facility Fax 17th Floor

(617) 455-3160 (617) 455-3165 (617) 455-3140 (617) 569-7911

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