boston/cambridge ceas public-private partnerships in emergency preparedness business network of...

Boston/Cambridge CEAS

PUBLIC-PRIVATE PARTNERSHIPS

In Emergency Preparedness

Business Network of Emergency Resources, Inc. - All Rights Reserved 2009

What is a CEAS Partnership?“The CEAS partnership acknowledges the integral role that business continuity plays in the big picture of disaster recovery.

It creates a tangible bond between the public and private sector that elevates businesses to their rightful place during an emergency or disaster, not as sideline observers or as suppliers of “stuff” but as true partners in response and recovery.”


Dr Robert H. Leviton, MD,MPHPresident, BNET

What is CEAS? A post-emergency Access Control System used by the City of Boston and City of Cambridge, and recognized by their Police Departments, which provides a secure form of Identification for Critical Private Sector Employees allowing priority access to restricted areas once safety permits.


Primary Objectives• Establish the credibility and status of private sector

First responders

• Expedite their travel and access during an event• Ensure the survival of critical infrastructure and vital

lifelines• Reduce the impact of a disaster on businesses and

the socio-economic impact on the community• To pre-enroll businesses in CEAS before an

emergency occurs


Why Pre-Enroll?

• Uniformity in design helps police conduct rapid verification

• Uniformity in construction make CEAS cards highly resistance to unauthorized duplication

• Fosters corporate pre-planning

• Allows government to better plan for a controlled, phased-in re-entry to an evacuated area


Key Elements• Creation of a CEAS partnership

• Support by the Chief Elected Officials through a written agreements with BNET

• Endorsed and procedurally supported by law enforcement


Active ProgramsInterested Localities

Programs Under Development• State of New Jersey• Baltimore, MD• Rockland Co. NY• Westchester Co. NY• Chester Co. PA• Milwaukee, WI

Buffalo, NYErie Co. NYBoston, MACambridge, MANew York, NYNassau Co. NYSuffolk Co. NYPhiladelphia, PAStamford, CT

Benefits to Business• Rescue vaulted assets, vital records• Power down networks, mainframes & servers• Retrieve laptops, servers• Move key resources and personnel• Access damage, begin restoration• Restore critical operations and customer services• Avoid severe financial loss and loss of customers• Mitigate damage to facility” “Preserve cultures,

experiments in progress and lab animals”• Low cost to businesses


Benefits to Government• Helps speed area recovery by having vital lifelines in

place once restrictions are lifted• Speeds recovery of privately owned, public

infrastructure • Limits the long term financial impact to the local

economy by making business more resilient• Provides a unique tool for controlling reentry• No cost


Boston/Cambridge CEAS History• Memo of Understanding (MOU)

Signed by Mayor Menino, Feb. 2004

• MOU signed by Cambridge City Manager Healy, 2005

• Government & corporate support

• Public/Private partnership established with BNET


Boston / Cambridge CEAS Advisory CommitteeJoe Aiello Business Network of Emergency Resources

Liz Borza State Street Corporation / NEDRIX

Skip Brandt Boston Park Plaza Hotel & Towers

Richard Burns Federal Reserve Bank of Boston

David Cole Fidelity Investments

Greg Dawe Fidelity Investments

Scott Derby State Street Corporation

Chris Glebus State Street Corporation / NEDRIX / BNET

June Kevorkian The Boston Consortium for Higher Education

Atyia Martin Boston Mayor’s Office of Emergency Preparedness

Kelley McCormick Boston Police Department

Donald McGough Boston Mayor’s Office of Emergency Preparedness

Dean Mini John Hancock Financial Services

David O’Connor City of Cambridge

Marlene Rupp Wellington Management Company, LLP

• Executive Advisory Board formed with Boston Mayor’s Office of Emergency & Cambridge Office of Emergency Management ensuring local guidance and support for the Boston CEAS program

• Boston and Cambridge Police Departments issue “Operational Orders” supporting and detailing their role in the program

• New high security cards introduced and accepted by City of Boston and City of Cambridge

• CEAS Program Management simplified for ease of use

• Currently undergoing a 4th revision to further simplify use and upgrade software and program capabilities as defined in the “NIMS GUIDELINE FOR THE CREDENTIALING OF PERSONNEL”


CEAS Today

CEAS Basics • CEAS must be activated by public officials/announcement during

an emergency event before cards are accepted for access

• CEAS has two primary Levels of Activation– Level “C” – Critical Infrastructure, Critical Industries– Level “B” – Non-Critical / All Businesses

• CEAS Cardholders should be instructed NOT to self deploy but await instructions from their coordinator regarding who, when and where

• The Police are ALWAYS in charge

CEAS Standard Card Boston and Cambridge

The Standard CEAS Card is designed to provide a positive, verifiable photo ID That identifies the holder a critical to his/her business recovery operations

Security Features•Photo•Holographic laminate (nor shown)•Color gradations•Micro-text background•Electronically verifiable


CEAS Flex CardsBoston only

•Boston companies can request up to 50% of their total card allotment as Flex Cards

•Must be accompanied by a second form of positive ID and/ or company ID

•Designed to offer firms flexibility at the time of an event to ensure access to those employees who have become “unexpectedly critical”

•A solution for critical positions with a high turnover

• Ideal for essential service providers who are not previously accounted for


Multi-Facility Card (Cambridge Only)

Multi-facility Access Card is made available to participants with multiple worksites within a given jurisdiction.

Security Features•Photo•Holographic laminate (not shown)•Color gradations•Micro-text background•Electronically verifiable


Card AllotmentsCards are allotted based on a percentage of employees at a specific work address*

Employees at Work Site

Maximum Cards Allowed

<20 25%

21-100 20%

101-1,000 15%

1,001+ 10%


* Employers may request an exception to these guidelines with appropriate justification that must be approved by the coordinating agency

Card Allotments

Building Sq. FootageMaximum Cards

Allowed

<250,000 12

250K – 500K 24

500K – 1M 45

1M – 1.5M 50

>1.5M 55

Allotments for property/building management personnel are based on a facilities square footage


Program CostsThe program is funded through a card fee: -$50.00 for Standard Card

-$70.00 for Flex Card -$100 for Multi-Facility Card

• Cards are valid for 2 years

• Companies pay only for cards requested

• Coordinator’s time to manage your Company’s participation

Information You Will Need to Enroll• Industry type – Selected from a drop down list• Number of work locations (Boston only needs 1)• Total number of full time employees (per facility for Cambridge)• Total number of Standard and Flex Cards desired• Names and email addresses of each participating employee

receiving a Standard Card**• Passport type photos of each employee receiving a Standard

Card (Headshot - security photos) **

** Needed later in the process


Steps to Enroll• Designate a Corporate Coordinator• Complete and submit the enrollment form • The system will generate an invoice and Participants

Agreement (to be signed by a corporate officer)• Submit a certificate of insurance as outlined in the

Participant Agreement• Make payment• Approval


After ApprovalThe Corporate Coordinator• Selects candidates (can happen in parallel to the application

process)• Collects and uploads data into CEAS.com

– Employee name– Primary work location (requested in the app.)– E-mail address of each employee receiving a Standard card

(for access to training module)– Headshot photo for each employee with a Standard card


Corporate Responsibilities• The Corporate Coordinator is the overall manager of

the program within the participating company:– Manages the enrollment process– Selects/uploads cardholders into CEAS system– Manages cardholders within CEAS.com– Renewals and replacements– Can create new facilities, assistants and Facility

Coordinators


During a CEAS ActivationCorporate Coordinator:• Primary point of contact – will receive notifications from Send Word Now

of an activation including access level and detailed information regarding access point(s)

• Provide detailed instructions to cardholders (it is encouraged that cardholders do not self deploy during an event)


Need Help?• CEAS Customer Support (9am – 5pm, Mon-Fri)

– (888) 353-2638 x 1001– [email protected]

• Joe Aiello, Director of Program Development– (888) 353-2638 X1003– [email protected]

• Peter Picarillo, Executive Director– (888) 353-2638 X1002– [email protected]


boston/cambridge ceas public-private partnerships in emergency preparedness business network of...

Documents

emergency event

ceas basics ceas

boston ceas program

ceas cards

bnet slide

ny boston

city of boston

business continuity