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Edge Systems, L.L.C.S o l u t i o n s

OverviewEdge Systems' Business Process Analysis (BPA) program is a key part of ourfull range of professional consulting services designed to help our customersget the most out of today's technology. In its simplest sense, our BPA in-volves the process of analyzing an aspect (process) of a client’s business(generally on a departmental basis) and identifying efficiency gains thatfacilitate process improvement through the application of technology.

Edge Systems' BPA Approach

Analysis of Current MethodologiesThe initial step in performing a BPA is to spend time at the customer siteobserving, in detail, the current manual process. This is referred to as theinitial discovery and site survey. Edge Consultants work closely with custom-ers to obtain an understanding of the perceived efficiencies and deficienciesof the current process as well as to obtain an understanding of the focus andpurpose of the business unit. Edge Consultants spend time with manage-ment and supervisors as well as with the people performing the tasks associ-ated with the process under review. In addition, time is spent with the MISgroup to gather data on the existing infrastructure of the business.

Process AnalysisOnce a detailed understanding of the current process is obtained, the EdgeSystems analyst makes use of various business modeling techniques toidentify the essential aspects of the client’s process. These are used as thefoundation to structure a new automated process. The essential aspects ofthe process and knowledge of reliable document management technology isused to conceptualize an automated solution that meets the requirements ofthe business process while taking advantage of the applied technology togain further efficiencies.

Requirements AnalysisOnce the customer is comfortable with the proposed automated processdesign, the conceptual design is expanded to detail the application of informa-tion technology to facilitate automation. This phase documents goals andexpectations of the client and the specific functionality required of the auto-mated product. A sample system configuration is also included.

Cost AnalysisA cost analysis is based on the requirements analysis and provides a systemconfiguration detailing hardware and software components needed to buildthe proposed system, an estimated time frame required to build the solution,and associated cost estimates.

Sample BPA Agenda:

- Introduction of Key Players -Edge and Client

-Project Overview - Edge- Organization Overview - Client- Organization Charter (Business

Purpose)- Organizational Chart- Facilities Overview

- Process Overview - Client- Name and Function of Process- Staff Involvement- Staff Training- Document Sample Review- Document Volumes- Facilities Description- Processing Time-Frames

- Facilities Walk-Through

- Process Walk-Through - Typicaldocument processing procedure

Chicago819 S. Wabash Ave.Suite 500Chicago, IL 60605T 312.347.0880F 312.347.0889

Naperville1805 High Point Dr.Suite 103Naperville, IL 60563T 630.810.9669F 630.810.9228

EMAIL: sales@edge.comwww.edge.com

Deliverables

Initial Discovery DocumentThe initial discovery document is the product of the analysis of the currentmethodologies. It is a functional description of the manual process includinga model of the current process, written process narrative, process flowchartsand transaction volumes. This document can also outline the inefficiencies ofthe manual process and established goals of automating this processes.

Conceptual Design DocumentThe conceptual design is the product of the process analysis phase. It is adetailed conceptual design of a suggested automated process assuming theapplication of document management technology. The automated process isbased on the current manual process but contains modifications to thatprocess to streamline and make use of automated document managementtools. The conceptual design documents efficiency gains obtained fromautomation.

Requirements Definition DocumentThe Requirements Definition details what is required of an automated solu-tion to implement the automated product detailed during conceptual design.This document is intended to be the basis for the client to develop an RFP foran automated process solution.

Recommended System Configuration and Investment RequirementsThe turnkey solution is broken down by recommended hardware and soft-ware requirements in the form of both a system configuration and cost pro-posal. This deliverable can be used by the client as Edge’s initial bid on theautomation project or as a benchmark to measure bids from other vendorsbeing considered for the project.

Call Edge!For more information on how we can meet your Information TechnologyConsulting needs, call Edge Systems today.

Edge Systems, L.L.C.S o l u t i o n s