2012

DisclaimerNo part of this publication may be

reproduced or transmitted by any or

other means, including electronic,

mechanical or photocopying or in any

information storage and retrieval

system, without the prior written

permission of BP Healthcare Group.

Steve Jobs1955-2011

“About a year ago(2003), I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumour on my pancreas. I didn't even know what a pancreas was. All the doctors told me was that this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months."“Later that evening, I had a biopsy, where they inserted an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and removed a few cells from the tumour. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I'm fine now."If it wasn't for the wonders of health screening, diagnosis and treatment, Jobs would not be able to introduce iPhone 3G on June 9, 2008, new iPod media players on Sept 9, 2008, and unveil a lighter MacBook Air laptop on Oct 20, 2010

Source: http://news.stanford.edu/news/2005/june15/jobs-061505.html

http://www.bloomberg.com/news/2011-01-17/steve-jobs-s-health- reports-since-his-cancer-diagnosis-in-2003-timeline.html

Contents

History 1-2

Corporate Structure 3

Board Of Directors 4-7

Medical Advisory Council 8-10

Chairman’s Message 11-12

Awards & Recognitions 13-14

Frost & Sulivan Analyst Quote 15

Health and You : A healthy lifestyle to a healthier you 16-17

Health and You : When to consider an upper gastroscopy 19-20

Tech News : CT Scan 21-23

Tech News : Computed Radiography 24-25

Tech News : Venturing into Environmental Testing 26-27

A Doctor’s Point of View : Understanding Health Screening 28-29

A Doctor’s Point of View : Physicians -Who are we and what we do 30

A Doctor’s Point of View : Pre-employment medical check up 31-33

Pharmacy Updates : Essential Healthcare Kit 34-36

Pharmacy Updates : Your Say BP Travel Kit 37-38

BP PRODUCTS & SERVICES : BP Card 39

BP PRODUCTS & SERVICES : HEARING SOLUTIONS 42-45

BP PRODUCTS & SERVICES : POPE 40-41

BEST OF 2011 : BP Polo 46-47

BEST OF 2011 : Giving Back to Community 48-49

BEST OF 2011 : Trainig Courses 50

Contact List 51-52

1 BP ALIVE 2012

BP Healthcare Group was founded on January 1, 1982 by Dato’ Beh Chun Chuan and his wife Datin Poh Lay See.

Dato’ Beh Chun Chuan is the founder and Chairman of BP Healthcare Group of companies which includes BP Diagnostic Centre, BP Clinical Lab, BE-P Pharmacy, BP Business Solutions, Labpro, BP Food Testing, BP Ambulatory, BP Radiology and BP Properties.

Dato’ Beh is the pioneer shareholder and director of Hospital Pantai Ipoh and Sunway City (Ipoh) Sdn Bhd.

Sunway City (Ipoh) Sdn Bhd is an integrated multi-billion resort township in Ipoh. Dato’ Beh private investment, Shan San Ling Holding Sdn Bhd and his partners SEDC Perak, Yayasan Perak and IGB Utara jointly owned Kinta Valley Resort Sdn Bhd investment which has 35% equity in Sunway City (Ipoh) Sdn Bhd.

Dato’ Beh was a past committee member of Perak Chinese Maternity Hospital. He was also the founder and past President of Malaysian Association of Private Medical Laboratories.

Dato' Beh earned his Bachelor of Science from University of Santo Tomas in 1978, and then pursued his graduate studies in Medical Microbiology in 1980 and during which he was awarded a Fellowship from the South East Asia Ministry of Education Organisation (SEAMEO) Tropical Medicine, in the Institute of Medical Research, K.L. He subsequently obtained a Master in Business Administration from Golden Gate University, San Francisco, USA in 1986.

Dato’ Beh Chun Chuan

Datin Poh Lay See

Datin Poh Lay See is a property investor and developer who is involved in her family's investment holdings. Datin Poh comes from a prominent business family in Ipoh, Perak. The Poh family's initial core business in the early 50's was in commodities trading, wholesales and retailing. Today their group diversified into many businesses.

Datin Poh Lay See's father, Mr. Poh Chee Meng founded Aun Huat Brothers Group of companies and together with his other business partners, they founded many big local and international corporations. Mr. Poh Chee Meng is the pioneer founding member of IGB Corporation Bhd, Ipmuda Bhd, IGI (Singapore) Ltd, Ruberrex Bhd and many others.

History

Dato' Beh and Datin Poh Lay See founded BP Clinical Lab1982

BP expanded its 1st outlet to Taiping and subsequently nationwide chain1984

BEP-Pharmacy officiated by Minister of Health, Dato’ Lee Kim Sai1995

BP Clinical Lab obtained ISO 9001 for quality management system2004

BP Clinical Lab obtained MS ISO 15189 - 1st locally owned lab in Malaysia achieving full scope ISO 15189 accreditation

2008

BP started BP Food Testing services in Butterworth and obtained ISO 17025 and DVS Certification2004

BP Clinical Lab obtained ISO/IEC 17025 for Blood Lead2001

BP Business Solution obtained MSC status2004

Opening of additional 6 more BP Diagnostic Centres in Malaysia2005

BP Diagnostic Centre Cheras started providing tele-radiology services2006

BP Diagnostic Centre obtained ISO 9001 for Quality Management System2008

Establishment of BP Hearing Solutions to cater for hearing loss customers2009

1st Diagnostic Centre in Asia Pacific to be awarded by Frost & Sullivan in Customer Value Enhancement Awards in Diagnostics

2010

1st Diagnostic Centre to be awarded with Best Brand in Wellness - Primary Healthcare and Screening by The Brand Laureate

2011

BP Diagnostic Centre Sdn Bhd was being awarded by The Malaysian Trade Industry Organization in the Malaysian Innovation Excellence Award 2010

2011

Official opening ceremony of BP Specialist Centre Glenmarie by Minister of Health, Dato’ Seri Liow Tiong Lai2011

2BP ALIVE 2012

BP Diagnostic Centre

Hospital Pantai Ipoh

BP Food Testing

BP iTech

LabPro

BP Clinical Lab

BP Radiology

BP Hearing Solutions

BP Ambulatory

BP Polo Club

BP Environmental Testing

Be-P Pharmacy

BP Business Solutions

BP HEALTHCAREGROUP

BP Diagnostic Centre (BPDC)Largest medical chain of diagnostic centres in South-East Asia.1st diagnostic centre in Asia Pacific to be awarded by Frost & Sullivan in Customer ValueBest Brand in Wellness-Primary Healthcare & Screening by BrandLaureate1st healthcare company to be awarded National Mark of Malaysian Brand

Hospital Pantai IpohDato’ Beh is the founder & substantial shareholder of Hospital Pantai Ipoh.Other shareholder include Khazanah (Malaysia’s Sovereign Wealth Fund).

BP Food TestingPrincipally involved in providing wide range of industrial & food testing services.ISO/IEC 17025 accredited lab.

BP iTechDevelops software, supporting & maintaining IT system of BP Healthcare Group.In-house proprietary products: LIS, Pharmacy software & VClinic.

LabProLabpro is the distributor of a wide range of healthcare supplying laboratory & medical equipment, consumables & disposables.

BP RadiologyBP Radiology providing out-sourcing tele-radiology services to BP Healthcare Group, clinics, medical centers both locally and internationally.

BP AmbulatoryProviding in-house secured and controllable logistic for blood samples, pharmacy delivery and clinical waste.

BP Clinical Lab1st lab in Asia to be awarded JCI accreditation1st locally owned lab in Malaysia achieving full scope ISO 15189 accreditationThe Malaysia laboratory with the widest parameter of test being accredited with 135 testLargest laboratory chain in the country with 50 labs span throughout Malaysia

BP Hearing SolutionsBP Hearing Solutions has become largest hearing solution chain in Malaysia.Backed by team of specialist namely ENTs & audiologists

BP Polo ClubEstablished in 80’s by Dato’ Beh Chun Chuan and his children. Locally and internationally reknown and won long list of championships and awards for the past 20 years.

BP Environmental TestingThis is a provision of a total & comprehensive range of chemical and industrial testing, heavy metals screening and analytical services to government agencies, private industrial and manufacturing facilities and the general public.

Be-P PharmacyWith BP Online Pharmacy, you can enjoy a personal consultation with our pharmacists. Developed in-house proprietary products such as our BP Travel and BP Flu Kit.

BP Business SolutionsAwarded MSC status by the Government. The biggest software provider to private clinics in the country.

Over 30 years of innovation and transformation today BP Healthcare Group has over:

50 LABORATORIES

40 DIAGNOSTIC CENTERS

40 HEARING AID CENTERS

40 DISPENSARIES

50 FOOD & INDUSTRIAL TESTING CENTERS

With this network nationwide and still expanding, countless awards and credentials earned, BP Healthcare Group is certainly an undisputable leader in the Malaysia Healthcare Industry.

Serving more than 35 million customers over the last 30 years and still counting. We provide comprehensive health care in all discipline to cover the needs of Medical Practitioners, Hospitals and Corporate Clients.

CorporateStructure

3 BP ALIVE 2012

4BP ALIVE 2012

Board OfDirectors

DATO’ BEH CHUN CHUANChairman

CHEVY BEH YEN SANDirector of Finance &

Investment

LOVY BEHDirector of Pharmacy

JOEVY BEHDirector of Hearing, Food& Environmental Testing

HO POOI YEEDirector of Business

Development

TAN SRI DATO DR M JEGATHESANDirector of Technical

REUBEN POHYEONG HAN

Director ofInfrastructure

ONG CHIANG HOCKDirector of Food,Environmental& Medical Lab)

COL RTD (DR)LIM AIK BOON

Director of Radiology

WILLIAM CHANPAK SOONG

Director of Hearing,Solutions &

LabPro Sdn Bhd

CHEVY BEH YEN SAN Director of Finance & Investment

Mr Beh is the Director of Investment and Finance at BP Healthcare Group.

He is also a co-founder and principal at Compradore Capital, LLC, a private equity firm. He also the founder and partner of Max Healthcare (Thailand) Pte Ltd. He also serves as Directors of Hospital Pantai, Ipoh and Sunway City (Ipoh) Group, an integrated billion Ringgit township.

Mr Beh was formerly a China-focused analyst at the Maxim Group (member of NYSE), an investment bank based in New York. His areas of expertise included assisting Chinese companies to raise funds in the US capital market. Prior to joining Maxim, he was an associate at Dominick and Dominick (member of NYSE).

Mr Beh is a Chartered Alternative Investment Analyst (CAIA) and also a National Association of Securi-ties Dealers (NASD) registered representative (Series 7, 63, 65). He received his Bachelors degree from the University of Virginia, USA with a double major in Economics and East Asian Studies.

At UVA, he was the captain of the Collegiate Polo Team and was merited the National American-Intercollegiate all stars, America. Prior to that, he was the England polo captain for under-21 English School National Team.

Mr Beh studied at various institutions, among them Cambridge University, Harvard University, Stanford University and Beijing University. He is a young executive member of the Asia Society, New York City, USA and polo ambassador for the Asian region. He currently serves as Vice-President of Equine Association Malaysia (EAM). In 2011, Mr. Beh made history by being the youngest to lead the Equestrian Team and also the youngest Team Manager of all sports at the 2011 SEA Games held in Jakarta, Indonesia.

LOVY BEH (MPharm, MRPharmS) Director of Pharmacy

Lovy Beh joined the BP Healthcare Group in December 2008 as the Head of Pharmacy and Purchasing Department after obtaining her Master of Pharmacy from the School of Pharmacy, University of London in 2006.

She is a registered pharmacist in both the UK and Singapore, having completed pre-registration pharmacist training in King's College Hospital, London and also a community pharmacy in London in 2007. Subsequently, Lovy practiced pharmacy in London followed by a stint at the Singapore General Hospital (SGH).

She is a certified Trainer for Handling Abusive Patients in Care Delivery Setting, a certified Anticoagula-tion Clinic Pharmacist, and a certified Asthma Clinic Pharmacist. In March 2011, she was awarded the Special Retention Award by SGH among the other leadership roles given to her.

JOEVY BEH Director of Hearing, Food & Environmental Testing

Joevy Beh joined BP Healthcare Group in 2011 as Director of BP Hearing Solutions and Labpro. He attended high school in Wellington College, England and continued his tertiary education at the University of Virginia, USA and graduated in 2010 with a BA in Economics and Anthropology.

He was previously working as an intern at AIG, New York and had also intern at Acadian Asset Management, an 80 billion dollar fund company based in Boston.

Joevy was the founder & president of BDG Virginia Polo Society, which comprised of a total of 150 members to date. During his term, he was actively involved in raising funds for various charity events through polo tournaments.

5 BP ALIVE 2012

Board Of Directors’ Profile

6BP ALIVE 2012

Board OfDirectors’ Profile

HO POOI YEE Director of Business Development

Ms Ho is the Director of Business Development at BP Healthcare Group.

Backed by various experiences in the group, she is currently overseeing and actively involved in the group business development activities.

She was the Chief Operating Officer of Penang in 2008 and of Klang Valley in 2009. She also was a trained medical laboratory technologist in Ipoh and Taiping. She served the company as a Group Purchaser, handling local and international purchases for the group.

Ms Ho obtained her first class Bachelor degree (Hons) in Industrial Biology, Universiti Technology Malaysia. She was also trained in Veterinary Research Institute, Ipoh.

REUBEN POH YEONG HAN Director of Infrastructure

Mr Poh is the Director of IT and Communications at BP Healthcare Group.

He has been with BP Healthcare Group for nine years and he oversees various businesses includ-ing BP Business Solutions Sdn Bhd, BE-P Pharmacy Sdn Bhd, BP Healthcare Sdn Bhd, BP Hear-ing Solutions Sdn Bhd and BP Aesthetic Sdn Bhd.

He was involved in assisting the group in achieving MSC Status for BP Business Solutions Sdn Bhd and also ISO accreditation for BP Diagnostic Centre Sdn Bhd and BP Clinical Lab Sdn Bhd.

He also serves as an Alternate Director for Hospital Pantai Ipoh and Sunway City (Ipoh) Group. He currently serves as a council member of the Malaysian Association of Private Medical Laboratories (MAPML).

Mr Poh has a double degree from University of Sydney in Telecommunications and Commerce (major in Economics and Finance). He is a member of Golden Key and MENSA society. He was also very active in tennis where he was part of the Perak Sukma winning team in 1995 and also represented University of Sydney in the Melbourne University Games in 1998.

TAN SRI DATO DR M JEGATHESAN Director of Technical

Dr M Jegathesan joined BP Healthcare Group as Consultant Pathologist (Microbiology) on 15th of April 2011.

He had 32 years of working experience with the Ministry of Health Malaysia, culminating in the post of Deputy Director General (Research and Technical Support) from 1994 to 1998. Previously, he was the Director Institute for Medical Research, KL from 1988 to 1994, Head of Laboratory Services, HKL from 1985 to 1988 and Head Division of Bacteriology and IMR from 1971 to 1985.

Dr M Jegathesan has a passion for researches in infectious disease and medical microbiology, resulting in over 100 publications and active participations in various research programmes and committees including the UNDP affiliated council for Health Research for Development in Geneva from 1988 to 2000 where he served as a medical adviser.

He had won numerous awards, including National Science Award (1995), Rotary Club of KL Research Award (1995) and the Senior Fellow and Academician, Academy of Sciences Malaysia (2006).

He graduated from the University of Singapore in 1967 with a Medical Degree. He also received a Diploma in Tropical Medicine and Hygiene from Mahidol University Bangkok in 1969 and a DCP qualifi-cation from the University of London in 1971.

On March 2011, he was appointed Pro-Chancellor of University Sains Malaysia (USM).

ONG CHIANG HOCK Director - Food, Environmental & Medical Lab

Mr Ong is the Director of Food, Industrial and Medical Testing in 2009.

He has been working with BP Clinical Lab Sdn Bhd (BP Healthcare Group) since 1992.

From a Laboratory Manager of the Penang branch, he was promoted to Asst General Manager of Northern Region, and later to Chief Executive Officer of Labpro Sdn Bhd (the engineering & technical division of the group).

He has assisted the group to achieve several ISO 9001 certification, ISO/IEC 17025 laboratory accredi-tation and ISO 15189 accreditation for medical testing.

In 2004, he set up BP Food Testing Sdn Bhd to provide a comprehensive range of food microbiological testing and chemical analyses services.

He is a registered Medical Laboratory Technologist with Malaysian Institute of Medical Laboratory Sciences since 1997, and a registered Chemist with the Malaysian Institute of Chemistry since 1998.

He obtained his Bachelors degree in Clinical Biochemistry (Hons) from National University of Malaysia in 1990.

He was trained in Hospital Lam Wah Ee Penang and Institute for Medical Research (Kuala Lumpur).

COL RTD (DR) LIM AIK BOON (Radiologist) Director - Radiology

Dr Lim Aik Boon is the Consultant Radiologist in BP Healthcare Group since January 2007.

He graduated from University Malaya Medical Centre in 1992 with a Bachelor in Medicine and Surgery. (later obtained his Masters in Radiology in 2000)

He has vast experiences in general radiography, ultrasonography including Doppler ultrasound, transrectal and transvaginal ultrasound, musculoskeletal ultrasound, and ultrasound guided biopsy and drainage, fluoroscopy, mammogram, CT scan including CT guided biopsy and drainage, MRI, teleradiology and teleultrasound.

Dr Lim has great interest in musculoskeletal radiology and had attended various programmes and workshops throughout his career, including the International Skeletal Society Outreat Programme 2003 in Langkawi, International Skeletal Society Refresher Course 2005 in Singapore and the Asian Musculo-skeletal Workshop 1999 in KL.

WILLIAM CHAN PAK SOONG Director of BP Hearing Solutions & Labpro Sdn. Bhd.

Mr Chan was the Head of Engineering Department in year 2009 & Chief of Operating Officer of BPHS & Labpro in 2011, at BP Healthcare Group. He obtained his Bachelor Degree (Hons) in Electrical & Electronics Engineering, University Leeds Metro-politan, United Kingdom. He also studied Master of Science in Electrical Engineering with Power Electronics, University of Bradford, UK & currently pursuing an MBA. He worked as Technical Service Manager for several years in Manchester, UK, specialized in Engineer-ing R & D (Research & Development), Robotics & Cinematography.He is a member of Institution of Engineering & Technology (MIET), a British professional body. He is also a registered professional engineer in UK. Mr. Chan is actively involved in swimming, water-polo & life-saving. He represented the state for several major competitions and also the country in Malaysian Open Swimming championship & National life saving competition in 2000. On top of that, he holds a black belt in taekwondo and a member of Interna-tional Taekwondo Federation. During his college education, he was the President of Swimming Club for two consecutive years, water-polo team captain & council member of the 7th & 8th INTIMA (College’s Student Government)

7 BP ALIVE 2012

Board OfDirectors’ Profile

8BP ALIVE 2012

Medical AdvisoryCouncil’s Profile

DR QUAH SAY CHUAN Deputy Chief Medical Officer

Dr Quah is the Deputy Chief Medical Oficer in BP Healthcare Group.

He joined BP Healthcare in 2004 after serving with the Ministry of Health for five years. He was promoted to Area Medical Officer in 2007 and subsequently to Deputy Chief Medical Officer for BP Healthcare Group in January 2009.

Dr Quah graduated from Universiti Malaya with MBBS in 1998. He had also obtained the certificate of Occupational Health Doctor from the National Institute of Occupational Safety and Health in 2006.

DR CHIN LEE GEAT Area Medical Officer - Northern Region

Dr Chin was appointed the Area Medical Officer for the Northern Region in April 2009.

She previously worked as a medical officer under the Ministry of Health from 2003 to 2007 before joining BPHG as medical officer in DC Butterworth in June 2007.

Dr Chin has keen interest in Preventive Medicine and internal Medicine. She had also obtained the certificate of Occupational Health Doctor from the National Institute of Occupational Safety and Health in 2009, and is now actively involved in public health screening, treatment and caunselling.

She is also currently pursuing studies in executive Master of Business Administration in Wawasan Open University.

Dr Chin obtained her Medical Degree in 2003 from Universiti Kebangsaan Malaysia.

DR TAN KIA GIN Chief Medical Officer

Dr Tan joined BP Healthcare Group as Medical Consultant on Dec 1, 1996.

He was promoted and re-designated to Chief Medical Officer in October 2002.

He is highly regarded for his expertise and professionalism. His experience is not only limited to the medical field - he is also a member of BPHG’s senior management team and is actively involved in the daily management and decision-making process of the group’s diagnostic business division.

Dr Tan graduated from Universiti Malaya with MBBS in August 1992. He had also obtained the certificate of Occupational Health Doctor from the National Institute of Occupational Safety and Health in 2006.

9 BP ALIVE 2012

Medical AdvisoryCouncil’s Profile

DR GAN LING LING Director - BP Clinical Lab (Technical)

Dr Gan joined BP Group in 2004 and has been appointed as Area Medical Officer in October 2009.

Previously, she served in Klang General Hospital, Seberang Jaya Hospital and Bayan Baru Health Clinic. She obtained an “Excellent Service Award” from the Ministry of Health in 2004. During her service with the government health clinic, she was involved in the District Specific Approach (DSA) research.

Dr Gan has many years of experience in performing ultrasound, stress test, maternal and child health services.

She completed her MBBS and graduated from Universiti Malaya in 2000. In 2004, she obtained an X-ray certification.

DR JULIA MUCHAR BT. MUNCHAR JAJULI Consultant Pathologist

Dr Julia is the Laboratory Director at BP Healthcare Group. She has been with the group for five years. She was previously appointed Consultant Pathologist for BP Lab Sdn Bhd on Feb 1, 2005 and was subsequently appointed Laboratory Director on Sept 1, 2007. Dr Julia has extensive experience in Cytopathology and has been a member of the International Academy of Cytology since 2000. She obtained her first professional degree (Bachelor of Medicine, Bachelor of Surgery degree) at Universiti Malaya in 1992 and later attained her Masters in Medicine (Pathology) from Universiti Kebangsaan Malaysia in 1999.

DR POH BEE HOON Consultant Pathologist

Dr Poh (Anatomic Pathology) is a Consultant Pathologist.

After her graduation in 1998, she did her housemanship in Hospital Sultanah Aminah, Johor Baru. Subsequently, she spent three years in the department of internal medicine in Hospital Selayang before attending the Master of Pathology course in 2001.

She was awarded the Dr Ranjeet Bhagwan Singh gold medal in 2005. Following that, she worked as a pathologist in Hospital Queen Elizabeth for two years before joining BP Healthcare Group in 2007. Dr Poh obtained her MBBS in 1998 from Universiti Malaya and her Master in Pathology in 2005 from Universiti Malaya.

DR LEONG HUI SHAN Physician

Dr Leong was appointed as a physician at BP Healthcare Group on Sept 2, 2008. She worked as a General Physician since 2004 in Ipoh Hospital and was transferred to Taiping Hospi-tal in 2007.

She graduated from Universiti Kebangsaan Malaysia with a Medical Degree in 1997. In 2004, she completed her post-graduate training in Internal Medicine and obtained MRCP (UK) from the Royal College of Physicians, UK.

Medical AdvisoryCouncil’s Profile

10BP ALIVE 2012

DR LU YING SHEAN Physician

Dr Lu joined BP Healthcare Group as a Physician on August 2, 2011.

She graduated with a medical degree (MBBS) in 2003 from the International Medical University, Malaysia (IMU). She obtained her MRCP (UK) from the Royal College of Physician of United Kingdom in 2007.

Before joining BP Healthcare Group, she practised at Queen Elizabeth Hospital at Kota Kinabalu, Sabah for 8 years and was the acting head of the Neurology Unit in April 2009.

DR NANI NORDIN Chemical Pathologist

Dr Nani joined BP Healthcare Group as a Chemical Pathologist on September 4, 2011.

She obtained her undergraduate medical degree from the University of Queensland, Australia in 1999. She then served as a houseman and medical officer in various clinical fields including the pathology department in University Malaya Medical Centre and Hospital Selayang from 2001 to 2006.

She did her postgraduate study in Masters in Pathology (Chemical Pathology) in University Malaya from 2006 to 2009. She trained as a chemical pathologist in Hospital Selayang, and was gazetted as a Chemical Pathologist by the Ministry of Health in 2010.

DR LEE BEE SUN Physician

Dr Lee joined BP Healthcare Group as a Physician on July 1, 2011.

After graduating from the International Medical University (IMU) in 2004, she had her post-graduate training in Hospital Taiping. In 2008, she obtained the Diploma of Membership from the Royal Colleges of Physicians (MRCP) of United Kingdom (Edinburgh).

There after, she was transferred to work as a General Physician in Hospital Serdang and Hospital Selayang where she was also trained by Consultant Gastroenterologists to perform upper gastros-copy (OGDS).

11 BP ALIVE 2012

2012 marks a very special year for the BP Healthcare Group as the Group celebrates its 30th Anniversary.

This year, the founder's second generation is actively

taking charge of the Group’s business activities and

expansion programmes, assisted by the committed

and loyal Group's senior management and staff force.

How We StartedI did a Management Buy Out (MBO) on January 1, 1982, from my former boss after working for his company for 14 months at the age of 23. Confidently, I changed the company name to BP Clinical Laboratory with my girlfriend, who had subsequently become my wife. BP represents my surname, Beh, and my wife's surname, Poh. I am glad and fortunate to have taken the courage to venture into my very first business which has yielded promising and encouraging results. BP Clinical Laboratory Partnership Company became a Private Limited Company (PLC) and later seeded the Group’s expansion to over twenty companies and investments.

How We Have ProgressedFor the past three years, the Group has registered triple digits compounded annual growth rate (CAGR) in terms of sales and profit. The Group completed its first phase of PROJECT 50, which aims to set up 50 branches for each of its business entities as below:-

50 medical laboratories

50 diagnostic centres

50 dispensaries and pharmacies

50 hearing centres

50 food, environment and industrial testing centres

50 nutritionist and dietician centres

50 tele-radiology centres

50 clinical waste collection centres

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which include the 128-Slice CT scan, DEXA, mammogram, colour doppler ultrasound and Computer Radiology system. These state-of-the-art equipment allow digitised images to be conveniently recorded into our Electronic Medical Record (EMR) and enables these images to be linked tele-radiologically and accessed globally. This facilitates doctors in providing, and patients, in enjoying better quality services and quicker turnaround results, filmless reports and long, limitless records archiving.

How We Will Move OnThis year the group is embarking to market our new product known as Total Radiology and Imaging Solution to all government and private hospitals, clinics and diagnostic centres. All prospects can have a choice of selecting the different packages from hardware, software, consultancy services and financing to total out-sourcing the entire department and enjoy profit sharing scheme.

In this challenging era, we aim to educate and introduce fully integrated, web-based applications to all our users, including doctors within our Group, referring doctors, patients, suppliers and other stakeholders. We are introducing Apple, Google and Android applications into our system to create a friendly and easier way of doing futuristic business. In other words, BP MUST be there!

With our always-growing and ever-expanding Group services and facilities, many doctors and specialists have joined us, including Medical Physicians, Pathologists, ENT Specialists, Gastroenterologists and Radiologists, and other medical support professionals like Pharmacists, Nutritionists, Dieticians, Radiographers, Sonographers, and others to meet the market's demand. With continuous growth and more specialised services being introduced, the Group will soon have a chain of boutique hospitals with the up-grading of BP Diagnostic Centres and BP Specialist Centres.

Along with our expansion plan, a few of our diagnostic centres have been upgraded to Ambulatory Day Care, known as BP Specialist Centres.

The Group has invested heavily in sophisticated equipment and developed a new, fully integrated web-based internet software system. These radiology and ultrasound equipment have digitised capabilities,

Chairman’sMessage

12BP ALIVE 2012

Regional expansion has already taken place with renowned global partners, namely, the Redbull family in Thailand and the Ciputra Group in Indonesia. These global partnerships help generate more opportunities to grow and expand our outreach in this region. As both countries have larger populations and business opportunities as compared to Malaysia, this augers well for BP Healthcare Group’s aspiration to be a billion-ringgit company. Our objective is to develop another 100 outlets in Indonesia and 50 in Thailand within the next 3 years. BP Pharmacy is expanding parallel to its in-house dispensaries to meet BP Diagnostic Centres’ demand. It has openly introduced online pharmacy to the public to serve more customers, in contrast to the previous practice of providing sales to a limited number of only a few thousand private clinics. BP Pharmacy recently re-introduced the wholesale pharmacy business in which we adopted a new business concept via banking facilities as third-party operators to do away with the collection burden with customers. BP Pharmacy currently has several successful proprietary products and with our trusted brand and global network reach, we hope to introduce more products to better serve our customers. In addition, the Group is also setting up a chain of retail pharmacies under Lovy Pharmacy which will focus on a whole new business approach, including drive-through pharmacies, home deliveries and will be offering open online purchases from the Lovy Pharmacy website. The Group intends to up-grade 10 BP Diagnostic Centres' dispensaries to become the Lovy Pharmacy chain within the first quarter of 2012 and to open another 50 Lovy Pharmacies by the end of 2012. Lovy Pharmacy will be operating either alongside a BP Diagnostic Centre, or as an independent retail pharmacy. The Group aspires to expand Lovy Pharmacies as among one of the few largest retail pharmacy chains in the country within the next three years! BP Hearing Solutions Sdn Bhd is now the sole distributor in Malaysia for Beltone, a renowned hearing aid product from Denmark, in which its parent company is listed with a market capitalization of a few billion Euros. The Group has a panel of audiologists to provide and supervise professional audiograms and hearing fittings. To further develop this hearing service, the Group has recruited and re-enforced a panel of ENT specialists to further increase and to provide comprehensive hearing solutions service, thus offering patients who require specialist service to benefit from a truly one stop centre.

BP Food Testing has been expanding very rapidly and is now offering a wide variety of tests for food materials. With that in place, we are now introducing a wide range of new tests for environment testing via our new company, BP Environment Testing Sdn Bhd. Concurrently, the Group is also planning to develop other testing service related to oil and gas this year.

This year the Group will be investing and introducing the following complementary services and facilities:-

Dental care

Eye care

Expanding in-house Corporate Medical Panelship service

Expanding in-house Corporate Nutritionist and Dietician Panelship service.

More wellness road shows such as "Beauty Outside, Healthy Inside"

More CSR projects, either individually or jointly with others

Total Radiology and Imaging Solution

Mobile Diagnostic

Mobile Radiology

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For the past year, the Group has achieved numerous awards and accreditation as follows;

1st Medical Lab in Asia to obtain Joint Commission International (JCI) by an American body

1st Diagnostic Chain in Southeast Asia to be awarded by Frost & Sullivan in Customer Value Enhancement

1st Healthcare Company to be awarded the Malaysian Brand by SIRIM and SME Corp,

7th Asia Pacific Super Brand,

International Super Crown by a body in Paris,

Golden Bull Award,

SOBA Award,

Brand Laureate,

Malaysia Trade and Industry Recognition award.

The above prestigious awards have helped in bringing BP Healthcare Group to a greater level.

2011 is the fastest growing year in terms of sales performance, outlets opening and recruitment in the past 3 decades. The Group expects to see the same, if not better achievement in 2012. This includes setting up of 100 branches locally within the next two years via second phase of Project 50. With close business ties with our Asian partners in Indonesia and Thailand, the Group is anticipating a rapid expansion of diagnostic centre chains in these countries, too. In terms of new programmes, the Group will be introducing anti-aging services this year.

I would like to take this opportunity to thank all my dedicated staff, stakeholders and supporters for making BP Healthcare Group a truly Malaysian household brand and an undisputed leader in health check with our registered trademark, Head2Toe™.

13 BP ALIVE 2012

Awards &Recognition

2010 Malaysia Frost & SullivanCustomer Value Enhancement Award in Diagnostics

The Brandlaureate Award SMEs Chapter AwardsBest Brand in Corporate Branding, Best Brand inWellness - Primary Healthcare and Screening.

The Malaysian Trade andIndustry Organisation Award- The Malaysian Innovation Excellence Award 2010

14BP ALIVE 2012

Awards &Recognition

BP awarded The Best ISE CV Performanceby Abbott

BP Healthcare Group has been been awarded the IQC International Crown in the Gold category

National Mark of Malaysian Brand by SME Corporation Malaysia and SIRIM QAS International

BP Diagnostic Centre wonThe Malaysian Trade & IndustryRecognition Award 2010

JOINT COMMISSION INTERNATIONAL(B.P. CLINICAL LAB SDN. BHD.)

2010 Malaysia Frost & Sullivan CustomerValue Enhancement Award in Diagnostics

BP Diagnostic Centre

Jennifer Lau

Industry Analyst, Asia Pacific Healthcare Practice

Frost & Sullivan

BP Diagnostics was established in 1982. Today, they are considered to be one of Malaysia's foremost well integrated healthcare providers in the field of diagnostics and laboratory services. Their facilities are well known to offer other complementary specialized healthcare services to provide a one-stop-service centre for its patrons. It is one of the first diagnostic centres in Malaysia to have obtained ISO9001.Currently, BPDC has over 30 centres established throughout Malaysia and currently expanding into rest of the South East Asia region with its first venture into Thailand recently.

BP Diagnostics made continuous efforts to provide value enhancing services to its customers. Introduction of paperless operation and utiliza-tion of multimedia system nationwide helped clients to avail their results in electronic format. This helps patients to take the detailed results in electronic form to other specialists of their choice.

Such IT enabled services helped BP Diagnostics to manage its patient’s records on a long term basis, reduced human error at point of care/test, able to promote wellness and preventive care treatments on a regular basis and most importantly, it improved operational efficiency.BP provides specialist care services in its comfortable non-hospital facilities. This reduces the chance of contracting chronic infections that are high in a conventional hospital environment.

As part of their corporate social responsibilities, BP Diagnostic conducts awareness programs for communities on latest healthcare issues. Apart from this, BP has tie-up with leading insurance companies, industrial partners like Plusmiles, pharmaceutical companies to provide value enhancing services with discounts and other benefits.

Frost & SullivanAnalyst Quote

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Health& You

8.00 am: Rushing to work, without a proper breakfast. Perhaps a quick stop at the mamak stall for a roti canai

and teh tarik or a drive thru’ for a sausage muffin with egg and a hash brown, Yums!

9.30 am: Meetings and deadlines to rush!

7:00 pm: Back at home. Exercise? Definitely no time for that!

Sounds familiar? That my friend is the recipe for the growing obesity trend of our nation. 2 in 5 of the adult population in

Malaysia are now rated overweight (BMI>25) and obese (BMI>30). The topic of obesity is somewhat controversial,

especially when many of us are still in denial. Living in a developing nation, we are more prone to buying food that lacks

nutrition and as the skyscrapers increase, so has our sedentary lifestyle.

Every centimetre added to your frame extent an invitation to “unwanted guests” that not only cause health problems but

also affects our state of mind. Don’t be fooled by the absence of pain when you could already be at pre-diabetic or

pre-hypertensive levels.

Now the big question is: is it that hard to control our weight? Let’s begin with little steps to achieve our ultimate weight

management goal!

Step 1: Know your vital statisticsWhat is your ideal weight? Using the BMI (Body Mass Index) formula: BMI = Weight (kg) / [Height (m)]2, you can measure

your ideal body weight. Using BMI of 22.5 will provide you your ideal body weight.

You should also know how much of your current weight is contributed by fat. It is not excess weight that is unhealthy but

excess fat. The ideal body fat percentage is up to 20% for men, and 25% for women. Get the help of a health professional

to analyse and monitor your body composition.

The waist to hip ratio (WHR) which is your waist measurement divided by your hip measurement gives an indication of

where most of the body fat is being deposited. For good health, WHR for men should be 0.9 and 0.8 for women. A high

ratio indicates central (abdominal) obesity, and increases the risk of heart diseases and diabetes as there is more visceral

fat (fat deposited within the abdominal cavity).

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A Healthy Lifestyle To A Healthier YouHealth& You

Step 3: Let’s get physicalIt doesn’t stop at just having a healthy diet. Being physically active

keeps heart disease, diabetes and hypertension at bay and

increases your fitness level. Start simply by walking. Walking as

much as 10,000 steps daily is equivalent to burning off a plate of

chicken rice or a slice of cheese cake. How to achieve 10,000 steps?

Use the stairs instead of the elevator

Park your car further away from the entrance

Make effort to walk to your colleague’s desk instead of using the phone

Walk out to an eating place far from your office – especially if you have a desk job

Walk in the park on alternate days

Limit seated activities at home – start with sweeping and mopping regularly

Walk to nearby destinations, like the grocery store or convenience shop instead of driving

Step 2: You are what you eat!You may be familiar with this phrase by now. Start by practising healthy

cooking methods. This should include less fat, less salt and less sugar,

so you can still enjoy a variety of food but on a healthy basis. A little effort

goes a long way, adopting these practices helps you prepare healthy

meals:

Remove any skin or visible fat from meats before cooking

Use paper towels to absorb excess oil from fried foods

A non-stick pan helps decrease oil usage

Opt for healthier cooking methods like steaming, boiling, baking or using the oven

Cool down soup or curries and remove any visible surface fat

Opt for low-fat salad dressing

Avoid using too much sugar while cooking

Use natural spices like black pepper or ginger or lemon to flavor food

Reduce consumption of preserved and salted foods

BP DIAGNOSTIC CENTRE275, Jalan Kampar, 30250 Ipoh, Perak. Tel: 05-255 9090 Fax: 05-243 9196Email: bphq@bphealthcare.com Hotline: 1-800-88-7171

To Learn more about Our Total Wellness Program

Please Contact

Those who fail to take the time to be healthy will ultimately have to take the time to be sick.Dr. James Chappell

Those who fail to take the time to be healthy will ultimately have to take the time to be sick.Dr. James Chappell

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Health& You

What is Upper Gastrointestinal (GI) Endoscopy?The literal meaning of endoscopy is 'looking inside' (endo=inside; scopy=looking). Hence, an upper GI endoscopy, also known as gastroscopy is a procedure that uses a lighted, flexible endoscope to see the insides of the upper GI tract. The upper GI tract includes the esophagus (the pipe that connects the mouth to the stomach), stomach, and duodenum (the first part of the small intestine).

Who Will Benefit from a Gastroscopy?Usually performed as an outpatient procedure, gastroscopy is commonly used to help identify digestive related problems such as:

Dyspepsia (feeling of indigestion and abdomen fullness)

Gastric pain

Gastric reflux (heartburn)

Swallowing difficulties

Excessive vomiting

The doctor may also suggest a gastroscopy to be performed if

he or she has a strong reason, such as strong family history, to

believe that you are at risk of having an oesophageal or gastric

cancer.

Gastroscopy is also performed as part of a work-up for patients

with unexplained weight loss or unexplained anaemia and to

confirm Helicobacter pylori infection which is an important cause

of stomach/duodenal ulcers.

When toConsider AnUpper Gastroscopyby Dr Lee Bee Sun, Physician

Health& You

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BP SPECIALIST CENTRE CHERAS37, 39, 41 & 43, Jalan 4/96A, Taman Cheras Makmur, Cheras, 56100 Kuala Lumpur.Tel: 03-91309163, 03-91308301 Fax: 03-91411392 Tol Free: 1-800-88-7171 Email: bphq@bphealthcare.com

This service ia vailable atBP Specialist Centre Cheras

To make appointment please contact

How to Prepare for a Gastroscopy?The upper GI tract must be empty before an upper GI endoscopy is performed. Generally, no eating or drinking is allowed for at least 4 hours before the procedure. Patients may also be asked to temporarily stop certain medications that they are taking prior to the procedure that could affect blood clotting or interact with sedatives, a type of medication often given during an upper GI endoscopy to calm the patients.

During the ProcedurePatients are requested to lie on their side on the examination table. Analgesics are often given in the form of a spray to “numb” the throat and sedation in the form of an injection into the vein is done. The endoscope is carefully fed down through the esophagus to the stomach and then duodenum, looking for any abnormalities. Biopsies of tissue can be taken through the endoscope for examination under the microscope to exclude cancerous cells or for identification of Helicobacter pylori infection.

Recovery from a GastroscopyAfter an upper GI endoscopy, patients are observed in a recovery room while the sedative wears off. During this time, patients may feel bloated or nauseated. Unless otherwise directed, patients may immediately resume their normal diet and medications.

What is Helicobacter pylori and am I at Risk?Helicobacter pylori (H. pylori) is a spiral-shaped bacteria which lives in the stomach lining. Most people who are infected with H. pylori

do not have any symptoms and will never develop illness as a result of the infection. Some people, however, develop ulcers in the stomach (gastric ulcers) or in the duodenum (duodenal ulcers) which can cause unresolved gastric pain. Infected persons have a 2- to 6-fold increased risk of developing gastric cancer compared with their uninfected counterparts.

We do not know how exactly H. pylori infection spreads, or why some people develop illness although most people do not. The bacteria may spread from person to person through fecal-oral or oral-oral routes. It has also been suggested that contaminated food or water may be sources of infection, but the evidence is not conclusive. In the United Kingdom, over half of people aged 50 years or over are infected with H. pylori. Gastroscopy is a reliable diagnostic tool for H.pylori infection besides methods such as blood serology, stool sampling or breath test. For most people, once the infection is acquired, it persists without treatment.

BP Healthcare Group is currently introducing this new diagnostic tool to its current comprehensive screening packages to further suit its customers' needs. Starting from 2012, upper gastroscopy service is available at the BP Cheras Diagnostic Centre. Done as a daycare procedure by a trained physician, it will be used to screen for any digestive-related problems especially among H.pylori-infected patients and first degree relatives of gastric cancer patients.

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When To ConsiderAn Upper Gastrocopy

Health& You

What is CT Scan?Computed Tomography is an imaging method that uses x-rays and computer to create cross-sectional pictures/images of the body. It has been used as medical imaging since 1972 and has evolved into the 4th generation presently. CT has developed from single slice CT to multi-slice CT (MSCT) and dual source CT over a duration of 39 years. There is great improvement in speed, patient comfort and resolution with present generation of CT. With this advanced technology, CT provides excellent image quality for diagnostic confidence at the lowest possible radiation dose. A whole body CT will take about 30 sec to complete with 64 MSCT.

CT provides greater clarity and reveals more details than regular x-ray/ultrasound exams of internal organs, bones, soft tissue and blood vessels. It helps doctors and radiologists to diagnose cancers, cardiovascular disease, infectious disease, appendicitis, trauma, musculoskeletal disorders etc.

What are the uses of CT?CT can be used to scan any part of the body. It is one of the best and fastest tools for studying the chest, abdomen and pelvis because it provides detailed, cross-sectional views of all types of tissue. Commonly done CTs are head, neck, chest, abdomen and pelvis. CT is mainly used to solve clinical problems. Physicians often use CT examination to:

Quickly identify injuries to the lungs, heart and vessels, liver, spleen, kidneys, bowel or other internal organs in cases of trauma.

Guide biopsies and other procedures such as abscess drainages and minimally invasive tumor treatments.

Plan for and assess the results of surgery, such as organ transplants or gastric bypass.

Stage, plan and properly administer radiation treatments for tumors as well as monitor response to chemotherapy.

Computed Tomography CT ScanBy Dr Lim Aik Boon, Radiologist

Advanced MSCT in Glenmarie Specialist Medical Centre

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TechNews

With tremendous research and development in CT, health screening using CT is gaining momentum and is more acceptable. New generation of CT offers good diagnostic image quality with low radiation dose. Currently, low dose CT lungs, CT colonography and cardiac CT for calcium scoring and coronary angiogram can be offered as health screening tool with guidelines. Many studies had proven that these screening CT help to reduce morbidity and mortality as well as healthcare cost.

Lung cancer is the 3rd commonest cause of cancer death in Malaysia. In the United States, the lifetime risk of developing invasive lung cancer is 1 in 17 for men and 1 in 18 for women. It is estimated that over 80% of lung cancers could be cured if detected at an early stage. CT is more sensitive than chest X-ray in detecting lung cancer. Studies show that there are 20% fewer lung cancer deaths screened with low-dose MSCT compared to chest X-ray.

The indications for screening CT lungs are:

History of lung cancer

10 packs/year or more smoking history (1 pack of cigarettes per day for 10 years, 2 packs of cigarettes per day for 5 years, etc.)

Past history of smoking (less than 10 years ago)

Repeated exposure to secondhand smoke

Exposure to other cancer-causing agents (e.g. asbestos and radon)

Age more than 40 years

Colorectal cancer is the 2nd commonest cause of death due to cancer in Malaysia. Colorectal cancer is the third most common cancer diagnosis in the United States and the second leading cause of cancer-related deaths. Each year, about 150 000 people diagnosed of colon cancer, and about 50 000 will die of it. However, if detected early, the 5-year survival rate for colon cancer exceeds 90%. Recent data studies showed CT colonography is comparable to optical colonoscopy for the detection of cancer and polyps of significant size (more than 1cm).

The indications for screening CT lungs are:

Older than 50 years

Have had polyps in the past

Family history of colon cancer

Test positive for blood in the stool

Elderly patients who are frail or infirm - difficult for colonoscopy.

When colonoscopy is attempted but incomplete because the full length of the colon is not visualized, CT colonography may be done on the same day.

If a tumor is found on colonoscopy and it blocks passage of the scope, CT colonography will permit a thorough check of the entire colon.

Lung cancer Lung cancer

CT colonography image - polyp Virtual colonography image - polyp

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Computed Tomography CT Scan

TechNews

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TechNews Computed Tomography CT Scan

Ischaemic heart disease or coronary artery heart disease (CAD) is the number one cause of death in Malaysia and leading cause of death worldwide. In America, it is the commonest cause of death above 20 years old. Cardiac CTs are used for calcium scoring and coronary angiography. Calcium is a marker of CAD, the amount of calcium detected is a helpful prognostic tool. The higher calcium score, the higher the risk of CAD. Studies have shown that the results of CT coronary angiography are as good as conventional invasive coronary angiography.

The major risk factors for CAD are:

High blood cholesterol levels

Family history of heart attacks

Diabetes mellitus

High blood pressure

Cigarette smoking

Overweight or obese

Low physical activity/sedentary lifestyle

These risk factors can be used as indications for cardiac CT.

Why CT scan is better than X-ray?CT scans produce detailed cross sectional images of the body that appear to open the body up, allowing doctor to look at it from inside, where else X-ray or radiograph only allows doctor to look ‘through’ the body. CT is better than X-ray because:

Enables to see and differentiate soft tissue e.g. muscles, liver, kidneys, brain, eyes etc.

Detects smaller lesion; 3mm compared to X-ray (10mm).

Detects subtle fracture which cannot be seen in X-ray.

Detects subtle changes in the organ e.g. interstitial lung disease, early stroke etc.

Images can be processed into 3D and multi-planes.

Able to view narrowing of blood vessels and their course.

Able to see gastrointestinal tract clearer and process the images into virtual colonoscopy/endoscopy.

Able to do perfusion scan of brain.

Able to visualise the paranasal sinuses clearer.

Provides better visualisation of prolapsed intervertebral disc and spinal canal stenosis.

CT Scan in BP RadiologyBP Diagnostic Centre has been offering general X-ray and ultrasound examinations in the diagnostic centres (DC) since 1996. Today, the radiology services have expanded to include digital X-ray, mammography, teleradiology and DEXA for more accurate and better quality health screening.

Recently, BP Radiology has launched CT scan services for health examination in Specialist Centre Glenmarie and Cheras, using one of the advanced, faster and higher resolution multi-slice CT (MSCT). It is able to perform Head2Toe CT within few minutes. The flagship 128 MSCT scan will be placed in Specialist Centre Ipoh by the second quarter of 2012.

The CT examinations will also be offered to private clinics and other BPDCs. By teleradiology, the CT images will be interpreted and reported faster. The CT reports will be sent by internet or email to respective diagnostic centres or private clinics which referred the patients.

BP SPECIALIST CENTRE CHERAS37, 39, 41 & 43, Jalan 4/96A, Taman Cheras Makmur, Cheras, 56100 Kuala Lumpur.Tel: 03-91309163, 03-91308301 Fax: 03-91411392 Email: dccheras@bphealthcare.com

BP SPECIALIST CENTRE GLENMARIE2, Jalan Pendaftar U1/54, Section U1, Temasya @ Glenmarie, 40150 Shah AlamTel: 03-5569 9996 Fax: 03-5569 6827 Email: bphq@bphealthcare.com

This service ia vailableat BP Specialist Centre

Cheras & GlenmarieTo make appointment

please contact

CT Calcium Scoring CT Coronary Angiography

Computed Radiography (CR) uses very similar equipment to conventional radiography except that in place of a film to

create the image, an imaging plate (IP) made of photostimulable phosphor is used. The imaging plate is housed in a

special cassette and is placed under the body part before the x-ray exposure is made. Hence, instead of taking an

exposed film into a darkroom for developing in chemical tanks or an automatic film processor, the imaging plate is run

through a special laser scanner, or CR reader, that reads and digitizes the image. The digital image can then be viewed

and enhanced using software that has functions very similar to other conventional digital image-processing software,

such as contrast, brightness, filtration and zoom.

Computed RadiographyBy Dr Lim Aik Boon, Radiologist

TechNews

Imaging plates can theoretically

be re-used thousands of times if

they are handled carefully. An

image can be erased by simply

exposing the plate to a room-level

fluorescent light. Most laser

scanners automatically erase the

image plate after laser scanning is

complete. The imaging plate can

then be re-used. Reusable

phosphor plates are

environmentally safe but need to

be disposed of according to local

regulations.

Chest X-ray – Left Lung Cancer Mammogram – Left Breast Cancer

CR in Diagnostic Centre

CR in Glenmarie Specialist Centre

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TechNews Computed Radiography

Computed Radiography systems are the most common medical applications used in radiology because they have been

proven for their reliability for over more than two decades and flexibility to address a variety of clinical applications. CR IPs

can be retrofitted to existing exam rooms and used in multiple x-ray sites since IPs are processed through a CR reader

(scanner) that can be shared between multiple exam rooms. The advantages of CR compared to conventional X-ray are:

No silver based film or chemicals are required to process film.

Reduced film storage costs because images can be stored digitally.

Computed radiography often requires fewer retakes due to under- or over-exposure which results in lower overall radiation dose to the patient.

Image acquisition is much faster - image previews can be available in less than 15 seconds.

By adjusting image brightness and/or contrast, a wide range of thicknesses may be examined in one exposure, unlike conventional film-based radiography, which may require a different exposure or multiple film speeds in one exposure to cover wide thickness range in a component.

Better images quality - can be enhanced digitally to aid in interpretation.

Images can be stored on disk or transmitted for off-site review and report by teleradiology.

Lower cost to operate because no chemicals, dark room storage and staff required to organize them.

CR in BP RadiologyBP Radiology started to use CR for general X-ray and mammography since year 2007 at Cheras and Ipoh Diagnostic

Centres (DC). At the same time the teleradiology services was also launched with reporting centre at Cheras DC. In

combination with application-specific plates and cassettes, CR is able to support a broad range of applications:

General Radiology

Orthopaedics

Extremities

Dental (will be available soon)

Peadiatrics

Mammography (only in Specialist Medical Centre Glenmarie, Cheras and Ipoh)

CR has been installed nationwide in all BPDCs. By using teleradiology, digital images of CR from other DC will be

transmitted to Glenmarie, Cheras or Ipoh Specialist Medical Centre for interpretation and reporting. All the digital X-ray will

be read and reported by radiologists in these centres. The X-ray reports will be accurate and fast, therefore minimising error

in reporting.

CR will also be installed in general practitioner clinics (GP) which subscribe for X-ray services from BP Radiology. For GPs

who subscribed for these services, the reports for all the X-rays will be done by a group of radiologists in BP Radiology,

and therefore, reducing the workload and reporting error of the GP.

BP Healthcare Group, apart from medical testing and diagnostic services, started its industrial testing division (heavy metals analysis) since year 1996. In year 2004, BP Food Testing Sdn Bhd was established to provide comprehensive food microbiology and chemical analysis.

The food testing laboratory has been equipped with various high-end instruments including Graphite Furnace Atomic Absorption Spectrometer, Flame Atomic Absorption Spectrometer, Flow Injection Atomic Spectrometer, Ultraviolet-Visible Spectrophotometer, High Performance Liquid Chromatography, Gas Chromatography and Gas Chromatography Mass Spectrometer.

With the largest network (more than 77 collection centres throughout Malaysia), BP Food Testing received numerous bird’s nest samples for analysis, including nitrite, microbiology and heavy metals testing.

In recent years, economic growth has led to high demand for quality of life and a better environment. Amidst rapid growth of the manufacturing sector, the awareness of good quality products and environmental impact has begun burgeoning among society. However, with the lack of internal laboratories within the manufacturing factories, outsourcing of test samples to commercial laboratories are common practice in Malaysia, in order to comply with Department of Environment (DOE) requirement. This trend is due to high investment on establishing and maintaining a well-equipped laboratory.

Our BP environmental testing laboratory for water, wastewater and oil analysis will be equipped with comprehensive high-end instrumentations to include Total Organic Carbon Analyzer, Ion Chromatography, Inductively Coupled Plasma Optical Emission Spectrometer and Inductively Coupled Plasma Mass Spectrometer.

Inductively coupled plasma optical emission spectroscopy (ICP-OES), also referred to as inductively coupled plasma atomic emission spectrometry (ICP-AES), is an analytical technique used for the detection of trace metals. It is a type of emission spectroscopy that uses the inductively coupled plasma to produce excited atoms and ions that emit electromagnetic radiation at wavelengths characteristic of a particular element. The intensity of this emission is indicative of the concentration of the element within the sample.

Examples of the application of ICP-OES include the determination of metals in wine, arsenic in food, and trace elements bound to proteins. ICP-OES is often used for analysis of trace elements in soil, and it is used for motor oil analysis.

Analyzing used motor oil reveals a great deal about how the engine is operating. Parts that wear in the engine will deposit traces in the oil which can be detected with ICP-OES. ICP-OES analysis can help to determine whether parts are failing. In addition, ICP-OES can determine what amount of certain oil additives remain and therefore indicate how much service life the oil has remaining. Oil analysis is often used by fleet manager or automotive enthusiasts who have an interest in finding out as much as about their engine's operation as possible. ICP-OES is also used during the production of motor oils (and other lubricating oils) for quality control and compliance with production and industry specifications.

Venturing IntoEnvironmental

TestingBy Ong Chiang Hock, Director

– Food, Industrial, and Medical Lab

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TechNews

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Inductively coupled plasma mass spectrometry (ICP-MS) is a type of mass spectrometry that is highly sensitive and capable of the determination of a range of metals and several non-metals at concentrations below one part in 1012 (part per trillion). It is based on coupling together an inductively coupled plasma as a method of producing ions (ionization) with a mass spectrometer as a method of separating and detecting the ions.

The variety of applications exceeds that of ICP-OES and includes isotopic speciation. Due to possible applications in nuclear technologies, ICP-MS hardware is a subject for special exporting regulations.

A typical ICP-MS is able to detect in the region of nanograms per litre to 10 or 100 milligrams per litre or around 8 orders of magnitude of concentration units.

Unlike atomic absorption spectroscopy, which can only measure a single element at a time ICP-MS has the capability to scan for all elements simultaneously. This allows rapid sample processing.

One of the largest volume use for ICP-MS is in the medical and forensic field, specifically, toxicology. A physician may order a metal assay for a number of reasons, such as suspicion of heavy metal poisoning, metabolic concerns, and even hepatological issues. Depending on the specific parameters unique to each patient's diagnostic plan, samples collected for analysis can range from whole blood, urine, plasma, serum, to even packed red blood cells. Another primary use for this instrument lies in the environmental field. Such applications include water testing for municipalities or private individuals all the way to soil, water and other material analysis for industrial purposes.

In recent years, industrial and biological monitoring has presented another major need for metal analysis via ICP-MS. Individuals working in plants where exposure to metals is likely and unavoidable, such as a battery factory, are required by their employer, to have their blood or urine analyzed for metal toxicity on a regular basis. This monitoring has become a mandatory practice implemented by OSHA, in an effort to protect workers from their work environment and ensure proper rotation of work duties (i.e. rotating employees from a high exposure position to a low exposure position).

CORPORATE HEAD OFFICE275, Jalan Raja Permaisuri Bainun (Jalan Kampar), 30250 Ipoh, Perak.Tel: 05-241 8484 Fax: 05-241 9226 Email: services@bphealthcare.com

OPERATIONAL HEAD OFFICE2, Jalan Pendaftar U1/54, Section U1, Temasya @ Glenmarie, 40150 Shah AlamTel: 03-5569 9996 Fax: 03-5569 6827 Email: bphq@bphealthcare.com

This service ia vailableat BP Healthcare Group

To make appointment please contact

Venturing IntoEnvironmental Testing

TechNews

28BP ALIVE 2012

A Doctor’sPoint of View

The attack on disease must not be meddlesome: the desire to do something must be guided by sure argument that good will come of it. Gibson AG. The Physician’s Art. Oxford: The Clarendon Press, 1933

Health screening has been growing very popular nowadays, but does the public truly understand the concept of health screening and what screening can and cannot do? In my daily practice, I encounter a number of public misconceptions on health screening.

Differing Cases of PerceptionsI would like to share this real life story of Mr. A, who came to see me with his laboratory test results. He said, “Good morning, doctor. I am here to collect my report. I am very afraid to die and please, I want to hear the good news”. Many who come for health screening are mentally prepared to only accept a clean bill of health. This is a fallacy. Having regular health checks do not mean that you will not die or get sick in the future.

The true concept of screening in healthcare is to actively seek and identify a disease or pre-disease condition in asymptomatic individuals. This will help detect a medical condition early on so that intervention or treatment can be carried out. This will lead to improved prognosis and even cure for the detected issue. We must understand that health screening does not prevent death or prevent sickness.

UnderstandingHealth Screening’s

True ConceptBy Dr Leong Hui Shan, Physician

Another scenario that I encountered involved Miss B, who came for a health check and was told that her blood tests revealed low haemoglobin levels. She would need further tests to be carried out to ascertain the cause of anaemia so that the appropriate treatment could be given. She replied, “Doctor, I thought that the blood tests were complete and I would know everything about my health but why are you still asking me to go for some more tests?”

Health screening is not a one-off event. A screening examination is a preliminary test to detect abnormalities earlier. Subsequent detailed assessment and further investigation will be carried out to ascertain the cause and the degree of severity. In order for treatment to be given, a correct diagnosis must be made. Screening alone does not give complete information regarding a particular disease. Further referral for expert opinion may be needed after screening.

An abnormal result may need to be monitored to assess its trend of change. Further investigation may be needed to verify those who had been screened positive for a condition to really have the abnormality (true positive), and to eliminate those who were screened positive but do not actually have the abnormality (false positive). So I would say that health screening is just the beginning of a journey to achieve empowerment of a person’s own health.

Being Proactive About HealthFinally, health screening is not and can never be a universal remedy. If you ask me as a healthcare provider on whether I will encourage the public to go for health screening, my answer is certainly yes. As long as we perform screening on the basis of sound research evidence, then screening will remain a powerful tool in the fight against disease.

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A Doctor’sPoint of View

UnderstandingHealth Screening’sTrue Concept

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A Doctor’sPoint of View

PhysicianThe term "physician" is used somewhat differently in different countries. In the United Kingdom and Commonwealth nations, a physician is a specialist in Internal Medicine while in the United States, it is a broader term used for a doctor who practises Family Medicine or General Practice. Instead, the term “internist” is used in the US to describe such a specialist.

Internal medicine is a medical specialty dedicated to the diagnosis and medical treatment of adults. We are trained on learning the prevention, diagnosis, and treatment of diseases of adults. While physicians typically do not perform surgeries, we find that with the evolution of medicine, we now perform some non-invasive or minimally invasive procedures like scopes, biopsies, and angioplasty.

Healthy from WithinOne of the most important parts of our role is bringing to our patients an understanding of wellness, which encapsulates disease prevention and the promotion of health. Diseases such as diabetes, hypertension, and dyslipidemia are some of the issues physicians may treat and help manage on a regular basis. Often, physicians may consult or refer the patient to see a more specialized physician if a more serious issue arises.

Physicians can choose to focus their practice on general internal medicine, or may take additional training to "sub-specialise". Cardiologists for example, are physicians who sub-specialise in diseases of the heart whilt other examples of sub-specialties are endocrinology, hematology, neurology, gastroenterology, nephrology, pulmonology, rheumatology and allergy and immunology.

Simply put, a physician is a specialist who practices medicine related to the organs and systems of the body. In BP, we often work closely with the rest of our in-house medical officers and other specialists. We are committed to focus on the art of diagnosis and treatment, preventive medicine and emphasis on patients’ education towards maintaining a healthy life.

Too often physicians are asked about who we are and what we do. While the term means different things in different countries, at the end of the day, physicians take care of your internal wellbeing.

Who Are We & What We DoBy Dr Lu Ying Shean, Physician

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A Doctor’sPoint of View

Top Reasons For Medical Check-UpThe pre-employment medical check-up is done for three main reasons:

Safety: It is considered critical that a new applicant be free from medical conditions that could result in sudden incapacitation leading to accident, especially for health- and safety-sensitive jobs such as driving, piloting, construction-related work etc. Incorrect placement of new applicant to a certain job might result in incidents or accidents with high potential for personal injury, plant and environmental damage and harm to the company’s reputation and financial loss. For example, if a company wishes to hire a lorry driver, the medical officer should ensure that the new applicant is free from serious diseases such as uncontrolled hypertension, heart disease and poor vision among others, which can seriously affect the safety of the applicant, co-workers and other road users.

Health: Pre-employment medical check-ups are also meant to establish the baseline health data against which the future health status of the worker can be compared. It is also to identify existing medical conditions which could be adversely affected by occupational exposures.

Apart from the above-mentioned objectives, the employer has other additional objectives for conducting pre-employment examination which include:

Productivity and efficiency: Most employers would like their new recruits to be free from an medical illness which may affect productivity once they are employed.

Cost: The cost of medical treatment is escalating and employers who provide medical care coverage, especially those who provide unlimited coverage, will prefer to hire new recruits without any medical condition to save cost.

With those objectives in mind, it is our duty to advise the company whether the new applicant is suitable for the job or not.

When I joined the BP Diagnostic Centre (BPDC) in 2004, there were only 2 BP Diagnostic Centres nationwide, one in Ipoh and the other, in Subang Jaya. The majority of our customers were walk-in cases with minimal corporate cases. Over the years, as more Diagnostic Centres were set up nationwide, the concept of a one-stop health screening centre began to be well accepted by the general public and corporate clients, with more corporate companies linking-up with BPDC to provide their various healthcare needs. Among the healthcare services provided, the pre-employment medical check-up is top of the list.

Pre-employment medical check-up, as the name suggest, is a medical examination conducted to check the health status of the job applicant and to advise the company whether he/she is fit to be offered the position. It usually consists of history taking, physical examination, blood tests and urine tests.

Pre-employmentMedical Check UpBy Dr Quah Say Chuan, Deputy Chief Medical Officer

A, a 30-year old lady came for pre-employment

medical check-up with no significant medical

history. On examination, a suprapubic mass was

palpated. Ultrasound scan confirmed the diagnosis

of a huge uterine fibroid. Fit or unfit for employment?

1 Although a uterine fibroid itself doesn't rule out

employment, since the mass is huge and surgery

removal will be inevitable, it will affect productivity and if

the company does provide medical expenses coverage

for the employee, it will incur extra cost to the company.

In view of this, she was certified unfit for employment, at

least temporary until surgical removal of uterine fibroid

is done.

B and C, young ladies in their early-20s, came

together for a pre-employment medical check-up

after applying to be the cabin crew for one of the

airlines in the country. B was diagnosed to have mild

thoracic scoliosis while C with flat foot. Fit or unfit?

2 B and C were both certified unfit for employment mainly

because the abnormalities detected, i.e thoracic

scoliosis and flat foot, are among the medical

conditions listed by that particular airlines company as

unfit for employment. Although the abnormalities are

not serious and do not affect employment in the

majority of other companies or some other airlines

company, they were certified unfit to work in this case.

D, a 40-year old lady, came for pre-employment

medical check-up to work in one of the banks. She

had no previous medical history. All examinations

were normal except that her chest X-ray revealed

cardiomegaly (enlarged heart) with a cardiothoracic

ratio on 0.56. She was told about the abnormality

detected and was not happy with the finding. The

next day, she came back with another chest X-ray

report given by another specialist centre. This X-ray

report was normal. Her chest X-ray was reviewed by

our in-house radiologist and the finding remained

the same - cardiomegaly. Fit or unfit?

3 D was a special case as there was another contradicting

X-ray report from a different specialist centre. It took me

some time before I could decide whether she was fit or

unfit for employment. To protect the interest of the

company, and despite having another normal chest

X-ray report from another specialist centre, she was

certified unfit for employment. However, if the company

insisted on hiring her, she would need to see a

cardiologist to further assess her condition and to

conduct an echocardiogram to rule out cardiomegaly.

E, a 25-year old lady, came for a pre-employment

medical check-up. All examinations were normal

except her urine was reactive for morphine. She was

not on any medication during the examination. Fit or

unfit?

4 E was certified unfit because her urine was reactive for

morphine. Although this result did not mean that she was

a drug addict, to protect the best interests of the

company, it was best to certify her unfit for employment.

A repeat urine test was not advisable because the second

urine sample could be easily be tampered with and would

affect the accuracy. However, a morphine confirmation

test could be done on the first sample again for

verification but it would incur extra cost to the company.

Hence, it would be up to the company itself to decide on

whether or not to proceed with the confirmation test.

F, a 46-year old gentleman, came for a

pre-employment medical check-up, with a history of

hypertension for the past 2 years and is currently on

medication. His blood pressure was well controlled.

Fit or unfit?

4 F, despite having hypertension, had all examination

results that were normal including his blood pressure.

There was no sign of end organ damage due to

hypertension. He was certified fit for employment.

Verdict: Fit or Unfit?To understand the fitness criteria for pre-employment medical check-up, I would like to share a few clinical scenarios and explain in detail why the applicant was certified fit or unfit for employment in each case.

32BP ALIVE 2012

A Doctor’sPoint of View

Pre-employmentMedical Check Up

33 BP ALIVE 2012

A Doctor’sPoint of View

Pre-employmentMedical Check Up

Tol Free: 1-800-88-7171 Email: bphq@bphealthcare.com

For Corporate Services please contact

Although most of the pre-employment medical check-ups are straight forward, we sometimes do encounter difficulties in deciding whether or not to certify the job applicant as fit or unfit for employment. To ensure that we do not go wrong, we stick to a few rules of thumb such as:.

1) Our clients are corporate bodies who send their recruits to us for medical check-up. Our decisions are based on the interest of the corporate bodies, and not the recruits’.

2) Some corporate bodies have their own criteria of fitness for employment, and these actually help us to decide whether a recruit is fit or not. We use their criteria as our guide and if the recruit doesn't meet these criteria, we will certify he/she as unfit.

3) For those corporate bodies without a clear list of medical conditions which deem the recruit unfit for employment, it is the doctor's duty to ensure that the applicant’s fitness can cope with the job. Again, the interest of the corporate bodies shall prevail and the benefit of doubt will be given to the corporate bodies and not the recruits.

Although we are the one to certify whether the candidate is fit or unfit for employment, the final decision of employment is made by the company. Our job is to detect any medical illness, and to inform the company and give them proper advice. In my opinion, anyone can work if they wish to despite having serious medical illnesses. The questions are, does the job they applied for suit them and will offering them a job affect the company’s productivity and incur more cost to the company?

I believe that if given a choice, Apple Inc would keep Steve Jobs as their CEO for another 10 or 20 years despite knowing that he had cancer and it was not curable.

Essential Healthcare Kit~ For home or the workplaceBy Lovy Beh, Director - Pharmacy

BEING PREPAREDBe prepared to defend good health, wherever you are !

Having a health problem can happen when you least expect it. As much as you can, you should always be prepared to

defend good health. BP Healthcare has designed some kits to help you be prepared in the face of common or minor threats

to health. These kits are important health assets in the household or workplace. As the saying goes, “It's better to have

something you don't need than to need something you don't have.”

“The range of BP proprietary products are not just essential but

affordable key players for maintenance of your health. These are

products that should be kept at all times at home or at the workplace.

All BP proprietary products come with warranty.”

BP TRAVEL KIT

This kit is a household and travel must-have! The BP Travel Kit

consists of a comprehensive selection of medicines for minor ailments

often encountered at home or during travel. It includes a guidebook on

how to take the medicines, free 24/7 professional medical

consultation and 2-years guarantee on the expiry of medicines. Now,

cost and language barrier is no more a problem for obtaining treatment

of minor ailments in a foreign land. Within a compact bag, your travel

kit medicines are well organised and is space-saving, which makes

the BP Travel Kit an ideal travel companion.

34BP ALIVE 2012

Essential Healthcare Kit~ For home or the workplace

PharmacyUpdates

35 BP ALIVE 2012

PharmacyUpdates

Essential Healthcare Kit~ For home or the workplace

An essential kit for the protection of

yourself and your loved ones against the flu virus,

anywhere and anytime. The BP Flu Kit includes face

masks, respirators, a digital infrared thermometer, hand

sanitizer and a complimentary flu vaccine (redeemable at

BP Diagnostic Centres nationwide). Don’t wait till the last

minute - Get this kit today before any outbreaks occur such

as H1N1, SARS etc. The BP Flu Kit is also ideal for health

protection during the haze season.

BP FLU KIT

BP FIRST AID KIT

It is highly recommended to have a

first aid kit within easy reach in every

household or workplace. The BP First Aid Kit is an

important kit to help you respond effectively in a timely

manner towards minor injuries or during emergencies.

The BP First Aid Kit also includes a digital infrared

thermometer. The kit is also ideal for travel purposes.

LIFESTYLE MONITORINGKeep track of good health through lifestyle monitoring

Just like how regular servicing is required for

maintaining proper functioning of your car,

maintenance of good health runs a similar parallel –

You need to monitor your health through regular

health screening to keep it in check. BP Healthcare

has a range of self-monitoring tools, which you may

use for basic D-I-Y health monitoring in the comfort

of your home.

BODY & HYDRATION SCALE

BP LIBRA

A healthy yet trendy bedroom or bathroom accessory,

the BP Libra helps you monitor your body weight, fat

and hydration status. Body weight measurement alone

is insufficient - knowing your body fat and hydration

percentage in addition to body weight can give you a

better indication of your health.

BP BLOODPRESSUREMETER

The BP Blood Pressure

Meter allows you to monitor your

blood pressure at the comfort of your own

home. Monitoring of blood pressure periodically can

facilitate better hypertension treatment outcomes, and

eliminate the possibilities of white coat hypertension.

White-coat hypertension is often associated when an

individual exhibits a high blood pressure reading during

repeated blood pressure measurement in the clinical

setting, but the individual’s blood pressure appears

normal when measured out of the clinical setting.

36BP ALIVE 2012

PharmacyUpdates

Essential Healthcare Kit~ For home or the workplace

BP GLUCOMETER

The BP Glucometer is a valuable

self-monitoring blood glucose

device, especially for diabetic patients. Self-monitoring of

blood glucose at home can help in achieving optimal

diabetic treatment management, which is important for

better blood glucose control and reduction of

hypoglycaemic incidences.

DIGITALINFRAREDTHERMOMETER

The infrared thermometer is not only safer,

as it is mercury free, and more user-friendly, compared to

the conventional mercury thermometers, but it provides

fast and accurate results. Body temperature monitoring

has many uses, such as determining a fever and

discovering the time for ovulation in females through basal

body temperature. The thermometers available at BP

Healthcare come in two options, the ear digital infrared

thermometer or forehead digital infrared thermometer.

What are you waiting for ?Get all the above kits and self care monitoring products today at any BP Diagnostic Centre and BP Pharmacy nationwide. All these are ideal love gifts for your family and friends.

Shop online at www.bppharmacy.com

37 BP ALIVE 2012

PharmacyUpdates

Your Say: BP Travel KitSatisfactory Survey

Did the guidebook in BP Travel Kit provide you with sufficient information on the medication?

1

Overall, how satisfied are you with BP Travel Kit?2

No

Yes

11.20%

88.80%

55.60%

22.20%

Unsatisfied

Somewhat satisfied

0%

22.20%

Satisfied

Very satisfied

Compare to the other kits that are available in the market, would you say that BP Travel Kit is ;

3

22.20%

66.60%

Worse

Don’t know

0%

11.20%

Same

Better

Do you find all the items in BP Travel Kit useful?4

No

Yes

11.20%

88.80%

Will you recommend BP Travel Kit to others?5

No

Yes

11.20%

88.80%

BP Pharmacy has decided to re-package our Travel Kit to include items (i) and (iii) after this

satisfactory survey. Thank you for your valuable feedbacks.

Please check out our new BP Travel Kit at your nearest BP outlets. Alternatively, you may

purchase itONLINE at www.bppharmacy.com

38BP ALIVE 2012

PharmacyUpdates

Your Say: BP Travel KitSatisfactory Survey

Based on your experience with this BP Travel Kit, will you buy another BP product?6

No

Yes

33.40%

66.60%

What characteristics about our BP Travel Kit are you most impressed with?7

It catersfor all ages Good choice

of medicines,medication

provided is verycomplete

Easy tocarry and

refill

Instructionsprovided are

very clear and easyto use, guidebook

is easilycomprehensible

Convenient,simple,useful

What additional items which you think would be useful to include into the BP Travel Kit?

i) Motion sickness and high altitude drugs ii) Non-oral medications iii) Ointment for mosquito/insect bite, skin rashes or itchiness iv) Ointment for cleaning minor wounds with cotton and a pair of small scissors

8

39 BP ALIVE 2012

BP Products& Services

BP CardGesture of Love to the one you care!

Share the healthy news with your loved one today!Get a comprehensive BP Healthcare card for them today!

Why BP Card?

Group Card – comprehensive health screening packages for family members, friends or colleagues

Redeemable nationwide – package valid for redemption in nearly 50 BP outlets nationwide

Longer redemption period – Up to 3 years for full redemption of all tests with no extra cost or top up needed

Flexibility for sharing – can be shared by family members, friends or colleagues

Cost saving – save more by sharing the health screening package with family

Time saving – whole screening process takes less than 2 hours in BP compared to half day in hospital

Quality healthcare provider – health screening conducted by BP is accredited by ISO, JCI, etc

Easy Payment Plan – 0% interest payment plan with major credit card

Lifetime BP membership – accumulate points for discounts on purchases

Personalized service – health screening and professional healthcare consultation will be tailored according to individual needs

1

2

3

4

5

6

7

8

9

10

Member Since: 01/2011

CRISTOPHER JAMES VERON012345-67-8910

40BP ALIVE 2012

BP Products& Services

POPEYour Partner in Employee Health

By Ho Pooi Yee, Director – Business Development

Maintaining a team of healthy and productive

employees is always a challenge to any

company owner or HR personnel. If the staff

attendance to work is affected due to sickness

or injury, it is almost impossible to ensure that

the company is competent in today’s work in

meeting company target and vision. The best

solution is to employ a full time health

professional to be the advisor in the company

to minimize incident of injury or to improve

employees’ health. Of course, it is not always

cost effective to hire a health professional if the

number of employees is small.

Realizing this issue, BP Healthcare Group has established a corporate health division to fulfill the market demand.

Corporate health division provides companies with POPE solution:

A lot of companies may have their own panel clinics, hospitals or insurance companies administering their employee health benefit. So, why BP corporate health service ?

P Pre-employment service

O Occupational Safety and Health Service

P Panelship

E Employee Health Screening

Reach out to your employees!We have 50 BP outlets (and the number is still expanding) throughout Malaysia to service your

esteemed companies under one single instruction

Save your time spent on administrationReduce your HR personnel working time with only ONE invoice and ONE payment option by

switching to BP

Save cost spent in preventive healthcareBP promises to provide 20%-40% cost saving to companies by sharing our savings from bulk purchase of

equipment, reagents and consumables

Good quality of servicesBP service quality is being continuously assessed and monitored by Ministry of Health, Malaysia Medical

Council via accreditation programmes such as ISO 9001:2008, ISO 15189, ISO 17025, JCI, etc

Complimentary health summary serviceBP service quality is being continuously assessed and monitored by Ministry of Health, Malaysia Medical

Council via accreditation programmes such as ISO 9001:2008, ISO 15189, ISO 17025, JCI, etc

Variety of healthcare services and supportsTravel health – travelling to foreign countries? BP provides travel vaccination, travel kit, first aid kit, flu kit to

assist you to resolve minor health issue which may affect your holiday journey!

Pre-marital health – getting married and planning for baby? BP provides pre-marital health screening and

consultation for better understanding of partners health for future family building.

Health check for work / study visa – going for work / study oversea? BP provides 24 hours result

turn-around-time for routine health screening which match to your tight schedule for result availability to

speed up visa application process.

Medicine check – uncertain of your medicine quality? Come to BP to get our pharmacists or dispensers to

check and advise you the quality and correct usage for better health improvement.

Hearing Aid – having hearing problem? Come to BP for a hearing test and grab a unit of Beltone’s hearing

aid for improvement of your hearing quality yet small to be discovered by others!

Food testing service – doubt on the food nutrition fact or content? Worry your medicine contains steroid?

Send the food sample to any BP outlet to get it tested to clear your doubt.

Clinic management software – tired of looking for storage solution for patient record in hardcopy? Let

our BPBS team to demo the powerful vClinic management software that we have to save your cost and time

in management of your clinics!

41 BP ALIVE 2012

BP Products& Services

POPEYour Partner in Employee Health

42BP ALIVE 2012

BP Products& Services

Hearing SolutionsBy William Chan, Director of BP Hearing Solutions

What is hearing loss?Hearing loss can be described at any degree of reduced sensitivity to sound, varying from mild-to-profound. According

to World Health Organization (WHO), common causes of hearing loss include exposure to excessive noise, head and

neck injury, ageing, and use of ototoxic drugs including some antibiotics. Hearing loss may also develop due to unknown

factor or otherwise could be inherited too. Hearing loss can either present at birth or acquired later in life.

There are two types of hearing impairment. Conductive hearing impairment is a problem in the outer or middle ear and

often it is medically or surgically treatable. A common example is chronic middle ear infection. Sensorineural hearing

impairment is a problem with the inner ear, or occasionally with the hearing nerve. It is usually permanent and requires

rehabilitation such as the use of a hearing aid.

What is the effect of hearing loss on you?You might be surprised to know that a typical person with hearing loss waits over five years to see a health care

professional for an evaluation. Although hearing loss is not life threatening, it significantly lowers the overall life quality for

those suffering from it. Most sufferers found themselves embarrassed with their hearing loss and thus gradually withdraw

themselves from social activities. Hearing loss can lead to communication breakdown, misunderstanding, low

self-esteem, depression and loneliness. Furthermore, inability to hear warning sounds such as car horn or fire alarm

might become fatal. Therefore, denying hearing loss might not be a good solution at all. Early detection and intervention

could make a difference.

What is our solution?We offer affordable solution for wide range of hearing loss within quality and premier product range from Beltone. Discreet

and light-weighted Receiver-In-Ear (RIE) hearing aids provide less visible solution for your hearing problem. We

exclusively present the world's smallest RIE hearing aid, True 17 from our premier product range for advanced listening

experience and unlimited listening freedom.

Communication is the “key to life” –

Hearing enables us to socialize, work,

interact and communicate. Problems

with our hearing may lead to feelings

of isolation and even depression. So

what is hearing loss?

True6ADVANCED PACKAGE Your Best Hearing Partner

Smallest RIE in the World,Naturally Sophisticated

GLOBAL WARRANTY

Free!Lifetime Service Warranty

Hearing Batteries

Professional consultation at allBP Hearing outlets nationwide

CHANGEBASIC PACKAGE Your Best Hearing Partner

Naturally Small

GLOBAL WARRANTY

*For Government Institution Only

True17PREMIUM PACKAGE Your Best Hearing Partner

Free!Lifetime Service Warranty!

Hearing Batteries

Professional consultation at allBP Hearing outlets nationwide

Wireless AccessoriesGLOBAL WARRANTY

The best natural listening experienceone could with wireless &

water resistant feature

43 BP ALIVE 2012

BP Products& Services HEARING SOLUTIONS

True 17 FORCE True 6 Change

Water Resistants

Bluetooth feature

Product size

Fitting

Sound Processing ChannelsClear and natural sound quality

Others

Wide Dynamic Range ComparisonCurvillinearity ensures correct level of amplification for all sound

Active Feedback Cancellation(AFC)Effective prevention of squeling and enchoes

Adaptive DirectionalityFlexibly reduces background noise from sides and behind

Noise ReductionReduce irrelevant background noise from sides and behind

Expansion/SilencerReduced amplification for low-level background noise

Environmental ProgramsPrograms tailored to situations most often encountered

Datalogging/Satisfaction JournalLogs data on how the hearing aid has been used

Delayed ActivationSwitches on a few seconds after closing battery door

Notifications BeepsBeeps indicate low battery level and program selection

Spatial DirectionalityProvides outstanding speech understanding while maintaining environmental awareness

Speech Spotter ProAllows hearing instruments to automatically change between omni and directional processing

* More competitive - 2 channels / analogue trimmer** Base on current market price.

Instant Fit/Ear MoldInstant Fit

Smallest RIEin the world

Smallest RIEin the world

Instant fitInstant fit

Feedback Eraserwith Whistle Stop

(5 choices)

15 point- Smart Beam

Sound Cleaner Pro(5 choices)

up to 4

17

ImprovedAdaptive AFC

9 6 6

up to 3 3

SPDExtra(3 choices)

3 Point Adaptive

Feedback Eraser(2 choices)

Speed PatternDetection (SPD)

Price Comparison

High End Product

Middle Range Product

Low End Product

Cheapest

Cheapest

Reasonable

50% More

62% More

MoreCompetitive*

10% More

15% More

1% More

45% More

25% More

38% More

B.P.H.S Siemens Phonak Interton

44BP ALIVE 2012

BP Products& ServicesHEARING SOLUTIONS

45 BP ALIVE 2012

BP Products& Services HEARING SOLUTIONS

Today we have more than 40 Hearing Centers Nationwide making us the Malaysia’s largest hearing solution provider in

Malaysia. This year we are proud to introduce our Ear, Nose and Throat (E.N.T.) Specialist and audiologists to join our

team, making us the 1 stop hearing center.

Our Specialist Team

ENT specialist

Dr. Lim Kean Meng - graduated from USM with a Master of Medicine (ORL-HNS).

An Ear, Nose and Throat (ENT) Specialist is a physician trained in the medical and surgical treatment of the ears, nose throat, and related structures of the head and neck. They have special expertise in managing diseases of the ears, nose and nasal passage sinuses, larynx (voice box), oral cavity and upper pharynx (mouth and throat), as well as structures of the neck and face.

Audiologist

Che Wan Noor Haliza Bt Che Wan Razali and Revathy A/P Sevasankaran, both graduated from UKM with a Bachelor of Audiology (Hons).

An audiologist is a health-care professional specializing in identifying, diagnosing, treating and monitoring disorders of the auditory and vestibular system portions of the ear. Audiologists are trained to diagnose, manage and/or treat hearing or balance problems. They dispense hearing aids and recommend and map cochlear implants.

Distributorship

With a group of professionals and well-trained Hearing Instrument Specialists (HIS) on board, BP Hearing Solutions (BPHS) is capable of providing quality Hearing Examination test, Consultation and Hearing Aids dispensing Services throughout in Malaysia.

In 2012, BPHS have introduced more than 40 outlets nationwide to allow provide easier accessibility for Hearing Examinations.

That being said, BPHS have also introduced a fleet of Mobile Audiometric vans to serve the rural communities and villages.

46BP ALIVE 2012

Best Of2011

Feb 23, 2011Chevy Beh represent HK National Team (Team Goldin) to

play in the 1st Asia Snow Polo held in Tianjin,China.Hong Kong Goldin Team: (From Left) : Derek Reid, John Fisher,

Chevy Beh and Jose Donoso.

March 24, 2011Chevy Beh in Snow Polo featured in The Wacth Magazine.Chevy Beh in the world’s first Asia Snow Polo, held in Tianjin China was featured in The Watch magazine, volume 8, issue 2 dated March to April 2011

April 6, 2011Garvy Beh competed in a 12 goals handicap tournament by Association Argentina PoloGarvy Beh spent his last spring break (March to April/2011) in Argentina to compete a 12 goals handicap tournament organized by Association Argentina Polo. He played for Polo One team as a two goal handicaps player together with both Argentines Maties Garrahan (4), Santi Zubiarre (4) and a two goal French, Corentine le Pape. Polo One the tournament at Palermo, Buenos Aires, Argentina.Unfortnately due to studies commitment, Garvy Beh missed to play the semi-final and final matches and was replaced by Alfonsito Pieres.

BP PoloClub

47 BP ALIVE 2012

Best Of2011 BP Polo Club

May 24, 2011Chevy Beh and BP Polo Club Malaysia in Snow Polo featured in Hong Kong Airlines magazine, Aspire.

Nov 3, 2011BP POLO emerged as the winner of

the National league for 2011

Nov 14, 2011Handicap family revised- Highest handicap family in Asia

July 5, 2011BP Polo featured in

China Media June 2011

Dec 16, 2011Centro De Vida

Charity Trophy - 24 GOALS

Dec 8, 2011Beh & family in Palermo, Buenos Aires Argentina

48BP ALIVE 2012

Best Of2011

BP Diagnostic Centre is

the main sponsor of

Penang Starwalk 2011

Blood donation with Persatuan Ling Yong Peng in Johor

Giving Backto Community

BP Diagnostic Centre is the Main Sponsor

for Ipoh Star walk featured in The Star Newspaper

Community Service Program between Public Bank & BP Diagnostic Center held in Ipoh July 2011

49 BP ALIVE 2012

Best Of2011

Giving Backto Community

BP collaborates with Quaker

Make Malaysia Healthy Campaign

BP as main sponsor of Starwalk Penang 2011

BP collaborates with Quaker Make Malaysia Healthy Campaign

50BP ALIVE 2012

Best Of2011

Training Coursesof 2011

Let us never be betrayed into saying we have finished our education; because that would

mean we had stopped growing.

We believe that education is continuous – a process of learning and improving. Therefore, we strive to equip our staff with as much up-to-date knowledge and training as possible, in order to provide you with enhanced services and better health care.

Julia H. Gulliver

Training Period Training Station Course Title Speaker

23 - 25 Mar 2011 Glenmarie Technical Training - Molecular Interscience Sdn Bhd

30 - 31 Mar 2011 Glenmarie Technical Training - Allergy Test Biomarketing Services (M) Sdn Bhd

30 Mar 2011 Glenmarie CME For Nurses - Grooming for nurses & Vaccination Nursing Board Officer

13 Apr 2011 Glenmarie Co-Marketing Sales Training - Allergy Blood Test Mr. Ang Kok Teong

13 Apr 2011 Glenmarie Marketing Training - HPV, HIV, HCV, HBV Mr. Anchor Chang

20 Apr 2011 HQ Ipoh Co-Marketing Sales Training - Allergy Blood Test Mr. Ang Kok Teong

20 Apr 2011 HQ Ipoh Marketing Training - HPV, HIV, HCV, HBV Mr. Anchor Chang

6 May 2011 Glenmarie CME - Ruby & Architect Abbott Laboratories (M) Sdn Bhd

9 May 2011 HQ Ipoh CME - Ruby, Architect & Anti-TPO Abbott Laboratories (M) Sdn Bhd

7 June 2011 Glenmarie Marketing-Anti-TPO, HsCRP & Vitamin D Abbott Laboratories (M) Sdn Bhd

13 June 2011 Glenmarie Discussion - Molecular Test Mr. Anchor Chang

20 June 2011 HQ Ipoh Marketing Training - Anti-TPO, Hs CRP & Vitamin D Abbott Laboratories (M) Sdn Bhd

20 June 2011 HQ Ipoh CME - Hs CRP & Vit D Abbott Laboratories (M) Sdn Bhd

22 June 2011 HQ Ipoh Marketing Training - Anti-TPO, Hs CRP & Vitamin D Abbott Laboratories (M) Sdn Bhd

20 - 21 June 2011 Glenmarie Beltone Hearing Aids Training - Thoery Beltone

22 - 23 June 2011 Glenmarie Beltone Hearing Aids Training - Practical Beltone

30 June 2011 Glenmarie Anti-TPO Abbott Laboratories (M) Sdn Bhd

18 Jul 2011 Glenmarie Logiq PS ultrasound PMS GE Healthcare

11 Jul 2011 HQ Lab Operation and Maintenance of CI-8200 Abbott Laboratories (M) Sdn Bhd

28 Jul 2011 Glenmarie CME-Hs CRP & Vitamin D Abbott Laboratories (M) Sdn Bhd

27 & 29 Jul 2011 Glenmarie Technical Training-Immulite 1000 Siemens Healthcare Diagnostic Sdn Bhd

3 Aug 2011 Glenmarie Train The Nutritionist International Medical University

22 Aug 2011 HQ Ipoh Treadmill Machine Insan Damai Sdn Bhd

5 Sep 2011 DC Muar Beltone Hearing Aids Training Beltone

6 Sep 2011 Glenmarie Beltone Hearing Aids Training Beltone

8 Sep 2011 DC Bukit Mertajam Beltone Hearing Aids Training Beltone

12 Sep 2011 HQ Admin Ipoh CME - Hepatitis B Markers Abbott Laboratories (M) Sdn Bhd

15 Sep 2011 Glenmarie CME - Hepatitis B Markers Abbott Laboratories (M) Sdn Bhd

22 Sep 2011 Glenmarie Marketing Training - Allergy & Molecular Test Mr Ang and Cindy Hor

23 Sep 2011 DC Muar BION3 Products Merck Sdn Bhd

5 Oct 2011 HQ Ipoh BION3 Products Merck Sdn Bhd

12 Oct 2011 Glenmarie BION3 Products Merck Sdn Bhd

13 Oct 2011 Glenmarie Marketing Training - DHEAS, SHBG, Apolipo A1/B, Vit D& IGF-1, Growth

Abbottt Laboratories (M) Sdn Bhd

12 Oct 2011 HQ Ipoh Marketing Training - DHEAS, SHBG, Apolipo A1/B, Vit D& IFG-1, Growth Hormone, ACTH

Abbott Laboratories (M) Sdn Bhd

51 BP ALIVE 2012

ContactList

DIAGNOSTIC CENTRE OUTLETS

+604 - 7349524

+607-4311759

+604 - 6410382

+609 - 2235453

+604 - 5377889

+604 - 3246722

+603-91309163

+603-77259830

+603-77222653

+603-55699996

+605 - 2559090

+607 - 3348722

+603-87337433

+605 - 4669784

+604 - 9773285

+603-62593885

+603-33724748

+607 - 7717133

+6088-235241

+609-5662367

+603-79810533

+6082-237037

+606 - 2869902

+606 - 9512624

+605 - 7161262

+604 - 2292677

+603-92222800

+603-60931333

Alor Setar

Batu Pahat

Bayan Lepas

Bentong

Bukit Mertajam

Butterworth

Cheras

Damansara Utama I

Damansara Utama II

Glenmarie

Ipoh

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Muar

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Penang

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Taiping

Taman OUG

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Tawau

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