brainwaregroup itam review tools day presentation 2015

© 1989-2015 brainwaregroup 1

Barry Johnson - brainwaregroup

Enterprise Opinions 2015 Tools Day


Agenda

§ About brainwaregroup

§ Covering the topic areas from Enterprise Opinions

§ Summary

§ AOB/Questions


The brainwaregroup has a company history spanning more than 25 years. What began as an individual enterprise in 1989, has become a successful and international operating group today. "Growing from your own strength” has always been our slogan which we have pursued rigorously from the beginning and lived until today. The brainwaregroup is still owned by the company founders and 100% self-financed.

Notable companies using our technology include KPMG, Bytes, Vodafone, Swisscom, LindeGroup (owners of BOC), Henkel (the makers of Loctite), & many more

An Introduction to brainwaregroup


We all know SAM is complex…


Visibility

§ Auto-Discovery

§ Audit

§ Inventory (desktop, datacentre, mobile)

§ Cloud discovery


Visibility – Auto Discovery

§ Columbus Inventory has a Netscanner included which allows for scanning of IP ranges to find undiscovered devices

§ Once we’ve got the device, give us the credentials and we’ll tell you more about it


Visibility – Audit & Inventory

§ Audit your machine’s hardware, software & associated owners…


Visibility – Audit & Inventory

§ But it’s also key to know about the relationships between devices


Visibility – Cloud Discovery

§ Manage public cloud VMs & their usage too


Identification

§ Software Recognition

§ Product Use Rights

§ Management of publisher statements

§ Integration with procurements systems

§ Licence models (Processor, user, device etc)


Identification – Software Recognition

§ We actually have a module called ‘Software Recognition’ J


Identification – Software Recognition (cont…)

§ Rationalise your scanned programs…



§ …plus the files & other info…



§ …to show you what is really important/licensable (but you can still get the raw data)


Identification – Product Use Rights

§ We don’t understand licence management products that don’t show all use rights/possibilities…so we do i.e. Licence metric, langauge & platform (where relevant)


Identification – Product Use Rights (cont…)

§ Couple a great catalogue with a comprehensive set of Licence Metric Procedures (LMPs)…



§ …and the ability to assign software titles to users…



§ …helps to make light work of calculating complex product use rights like those with MSDN subscriptions

…but why isn’t Windows covered?



§ But we know there are exceptions to the rules…so we give you the power to override the system


Identification – Mgmt of Publisher statements

§ We have a specific function for MLS imports. You can even keep importing them and only new licences get added (no duplicates)


Identification – Mgmt of Publisher statements (cont…)

§ Where we don’t have all the SKU references/base licences available, we help you manage the exceptions using the SAM Administration Tasks


Identification – Mgmt of Publisher statements (cont…)

§ Our Bulk Imports through the web front end allow for the import of other licence statements/data types too


Identification – Links to procurement systems

§ Our consulting team have linked to lots of procurement systems in projects.

Customer specific IDFrom a partner’s ERP system

…but we can link to almost anything via Spider Integration Services or scheduled flat file imports


Identification – Licence Models

§ Spider covers quite a few licence metrics out of the box, but if your business has others, we can write LMPs to cover these too.

Our LMPs even help you calculate minimum requirements, virtualisation savings, secondary use & more


Risk

§ Compliance reporting

§ Prioritisation of risk

§ Suggested remediation / advisory


Risk – Compliance Reporting

§ Driven by customer & partner feedback, our overhauled compliance reporting gives top level reporting across all manufacturers & legal entities


Risk – Compliance Reporting (cont…)

§ …but you can filter to show compliance for specific legal entities (and limit the scope of different users in the system to only see what they need)



§ Within each vendor, we summarise the licence metrics & products, as well as highlighting licence pool shortfall risks & surplus values



§ Spider also shows all of its working so it’s easy to track where we downgraded & moved licences to show your optimised licence position



§ …and we even have a view for those who need that extra level of detail too where downgrades and licence movement between legal entities are shown


Risk – Prioritisation of risk

§ The easiest way to prioritise risk is normally through the value of the non-compliance and the under licensing report can be tailored based on value.


Risk – Prioritisation of risk (cont…)

§ Spider also provides a specific Risk Management section for each Product to track current Audit Risks, Compliance Priorities, Production Impacts & more



§ Spider also provides Risk Management capabilities in the Contract module



§ …but also the ability to track key legal information related to a contract.



§ Spider also provides reports for contract risk that can be scheduled for periodic delivery, or based on alerts (i.e. when a contract risk status changes)

Alerts can also be sent to different people (i.e. the responsible commercial person for a Product or Contract)


Risk – Suggested remediation/advisory

§ Spider comes with a 1:1 match of testing & production licences allowing customers to simulate different situations. For some vendors though, optimisation recommendations/simulation are already available.


Efficiency

§ Software usage monitoring

§ Suite optimisation / identifying redundancy

§ Identify cheaper alternatives

§ Spend signals - cost comparison and benchmarking

§ Contracts Management


Efficiency – software usage monitoring

§ Metering data is available for products showing the users, last used & average run time per device (also available for remote use such as Citrix/RDP)


Efficiency – Suite optimisation / identifying redundancy

§ Get down to component level usage to work out exactly what your users need to maximise value from higher level suites for power users.


Efficiency – Identifying cheaper alternatives

§ Quickly get Product level reports showing different Product metrics and whether licences are available (also comparing prices of average licences)


Efficiency – Contracts Management & spend signals

§ One of our prospects said “Spider has the most comprehensive contract management capabilities available in any ITAM solution I have seen”

There’s too many things to talk about but we can manage legal info, commercial info, NDAs, scanned contracts, approval workflows based on amounts, notes about suppliers and even payment plan tracking (see screenshot)


Agility

§ Service request / authorisation automation

§ ITSM integration

§ Scenario Modelling

§ Asset Register


Agility - ITSM integration

§ Integration has been part of our DNA since 2000 and service desk integration is often part of enterprise implementations.

ITSM products we’ve integrated with include:BMC AtriumBMC RemedyServiceNowHEAT


Agility - Scenario Modelling

§ As with Slide 35, we offer all our customers the same number of testing licences free of charge. We also have a special area to assign software usage.

Separate Software Usage can be used to add in any software use. Along with a simulation legal entity, simulation is easy to achieve.


Agility - Asset Register

§ Spider Asset doesn’t just manage ITAM devices, but can manage anything including buildings, cars & any other resources (customisable to your needs)


CSI

§ Exception reporting

§ Root cause analysis

§ Workflow automation

§ Performance dashboards


CSI - Exception reporting

§ From the application perspective, Spider’s web interface allows access to our service monitor (showing application up time) and exception logging


CSI – Exception reporting (cont…)

§ As well as manual override capabilities that can be reported on, Spider lets you ‘fix’ broken/incomplete data to make decisions about partial results

This also helpswith selecting the right licence metric & language where it’s missing from the source


CSI – Root Cause Analysis

§ Access to raw data and the ability to drill down further into individual software installation settings directly from the web interface

Raw data inventory data for an asset can easily be accessed straight from each record allowing easy root cause analysis of rogue installations.


CSI – Performance Dashboards

§ Spider’s dashboards provide quick overviews on outstanding tasks, metering, compliance or general Inventory with KPIs


CSI – Performance Dashboards (cont…)

§ The Service Monitor feature also allows health checking of Spider’s services to check the application is running without any faults


www.brainwaregroup.com

Do you have any questions?

brainwaregroup itam review tools day presentation 2015

Technology