brand&media pdf
DESCRIPTION
Brand & Media is an independent live technical support service providing company for third party products available in the market. The purpose of using other products and services, brand names, third party’s trademarks are just for information only.TRANSCRIPT
Directed by Saad U Khan & Team
Brand and Media, Private and Confidential
Location
United States(Rhode Island)
India (Noida)
Brand and Media, Private and Confidential
Brand and Media has been established as a independent service provider company basedout of Noida, India since 2012. Our traditional business model is based on theaccomplishment of different services related to web designing & development, CustomerCare, Sales, Computer technical support and Debt management. Emerging from a baselevel towards a global business perspective. Brand and media concentrate towards anintelligent approach to after market services. Brand and Media works on the theory ofimplementing the right knowledge process input and metric through our differentmethods keeping the business continuity planning. There is a great need for furtherbusiness prospect to capitalize the market and make most of it along with a brand name.In addition to the existing business we are entering into the market of Digital Marketing,Search Engine Optimization, Lead generation and Outsourcing. Company holds wellexperienced individuals in their domain to make sure that the cornerstones are verystrong for a future prospect. We have got a vision that says, “Let’s make it simple”, andindicates towards a time when business will be a lot easier starting from manufacturer tothe end user.
Brand and Media, Private and Confidential
Board of Directors
Risk ManagementFramework
Rigorous Internal Controls
Code of Conduct
All our directors are possessed with rich multi-industry experience and recognized for their contribution in their chosen profession.
We work on the theory of Define Measure Analyze Improve and Control. Weidentify and prioritize risk followed by the application of resources tominimize the risk with an improved performance and result.
Internal audits are performed by the high rank officials in the organization tomake sure that we are doing the right thing for our consumer andmaintaining a business ethic. Audits are also run to identify a potential riskand manage and control over it..
We have adopted a Code of Ethical Business Conduct that applies to allemployees. Every employee is responsible for his or her own actions, andproper business conduct and ethical behavior are fundamental conditions ofemployment. Any employee, regardless of job or title, who observes orbecomes aware of unethical or unlawful activity, is obligated to report suchactivity immediately.
Brand and Media, Private and Confidential
Vision
• Our Vision is to provide the best in class service and become a brand to trust on. Through our constant innovation and advanced technology, we want to become a leader in the industry by enhancing services, relationship and profitability.
Mission
• As we move towards our vision, our mission is to support and research on a global scale. Our mission is to provide exceptional service through innovation and advanced technology.
Goals
• We've got the Creativity to innovate through our technology to design the quality product worthy of a value. We will give you a choice followed by our solution. Once done, ultimate results delivered.
Brand and Media, Private and Confidential
Web Designing and Development
Digital Marketing
Search Engine Optimization
Content management System
Pay Per ClickSocial Media OptimizationEmail marketing
Brand and Media, Private and Confidential
Brand and Media has a very interesting approach towards Web Designing. More than how does a website looks like, we concentrate on what it can do or how does it work. For Brand Media Web Designing is an efficient tool of creation which attracts and once the contact is made with the individual it moves on to the purpose which is to have business which looks amazing and has value worth its beauty. Our Web Design covers all the ideas creativity, and the purpose for which it is meant. We will also help you in the maintenance part of it as your website may need a regular assistance for a better promotion as well. If designing a house needs bricks, cement and paint etc then we also place our innovative thinking and possibilities in your Web Design to make sure it’s a perfect online digital marketing business for you.
Our Strategy
For Product
•We have solutions.
For Promotion
•We have information
For Price
•We have value
For Place
•We have access
Workforce of 16 Web Developers and 1 process
manager.
Brand and Media, Private and Confidential
We deal in the software and hardware technical part of the computer, we provide technical support as well in terms of hardware and software part of a laptop, desktop, printers and Internet services. Brand and Media has specialist working towards any issue related to Antivirus support as well.
• 36 Technical Support Associates including 5 MS Certified technicians as well.Workforce
• Dell, HP, Apple, ACER, Lenovo, Wipro, Asus, Sony, Samsung, Toshiba, Software support for Windows, MAC, Android, Blackberry, iOS and Xenix.
Projects
Brand and Media, Private and Confidential
We deal in analyzing the debt risk of credit card, analyze and then recover the debt under the guidance of FDCPA guidelines. Minimizing the risk and recovering the bad debt.
• 13 Credit analyst along with a Team Manager.Workforce
• American Express, MBNA, Capital One and LowesProjects
Brand and Media, Private and Confidential
We work on the existing Software warranty support services for Brand and Media. To summarize, existing customer calls in for technical support and service related issues.
• 7 Customer Care ProfessionalsWorkforce
• Hawaiian Telecom, SC Johnson, Internet virus Pop up, Pro build holdings and Microsoft.Projects
Brand and Media, Private and Confidential
We work on the leads for Outbound technical support sales, printer sales, Microsoft Office and Antivirus. We also offer service related to debt management and on site technician. Executives are also involved in direct sales for SEO and web designing to small and medium business segments.
• 13 Sales support Associates.Workforce
• Computer software and hardware warranty, Telecommunication Sales for startec global communication and web designing, search engine optimization & debt management programs & consulting.
Projects
Brand and Media, Private and Confidential
We conduct our business surveys to the end customer to capture the informationrelated to their education, employment, finance and regular activities. Thesesurveys help us to find out the possible business opportunities in differentindustrial sectors.
• 10 Survey Analyst.Workforce
• B2B process surveys for enterprise level service opportunities. We generate the surveys for finance in particulars for some of the renowned credit card companies, which in turn help for the financial and debt management services.
Projects
Brand and Media, Private and Confidential
Our Human Resource team is designated to manage people, workplace, work culture and environment effectively. The objective is to create a happy work place. “Brand and Media has a wonderful human resource management designed to maximize employee performance”. Human Resource team makes sure that there is a perfect balance to meet the needs of both the company and it’s people.
Employee engagement
Performance management
Training and Development Payroll
Brand and Media, Private and Confidential
Designated workforce management
Quality Certified workplace
Privacy and Data protection
Customer and Client centric metrics
Six Sigma and Lean End to end process management
Brand and Media, Private and Confidential
Can We Deliver?
Can We Win?
Can We profit?
With the right science followed by a perfect blend of art, we make sure that the best has been delivered to our clients. For us a better business relationship is a perspective business opportunity to move on to a next level. That is how we start and complete. Our business idea is client centric to maximize the profit to make sure that the business grows which in result will give us a better future perspective. Our motive is to become a brand that our client remembers for lifetime.
Brand and Media, Private and Confidential
Brand and Media, Private and Confidential