brandwatch masterclass: using brandwatch for pr

26
Dinah Alobeid /PR Manager The PR Professional’s Most Valuable Platform

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NY Masterclass - #brandwatchtips

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Page 1: Brandwatch Masterclass: Using Brandwatch for PR

Dinah Alobeid /PR Manager

The PR Professional’s Most Valuable Platform

Page 2: Brandwatch Masterclass: Using Brandwatch for PR

Agenda

• Introduction to using social listening and analytics for daily PR activities

• Queries

• Tracking Coverage

• Alerts

• Reporting PR results with accuracy and style

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PR + DATA

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How can data complement PR?

• Use data and alerts from Brandwatch to uncover:

• Media coverage in traditional press outlets and blogs

• Twitter mentions from journalists and news outlets

• Brand product mentions and category conversations

• Campaign tracking:

• Identify trends in quality and quantity of coverage over days, weeks, months, years

• See spikes in brand mentions and determine attribution to events, announcements, company news, industry trends

• Reporting:

• Brandwatch’s customizable dashboard makes it easy to filter PR coverage, campaign mentions, and more for easy reporting with topic clouds, pie charts and tables, mention tracking, and more

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QUERIES

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Writing Brand Queries

It’s a PR professional’s job to maintain a hawk-eye on everything being said about a brand or client. Queries offer the option of capturing everything from the most general type of brand mention, to a very specific set of mentions about one particular campaign or product.

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Refining Queries

To filter out spam, employee mentions, and owned content, Brandwatch queries can be refined, and further refined, and continuously edited so you only capture exactly the data you want.

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Product Queries

Tracking your brand’s products are an essential part of PR. Breaking out product searches by query help to track specific launches, and individually analyze media coverage and general consumer interest for one product or product group.

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Topic Specific Queries

Queries can help you discover media conversations within your industry, as well as new reporters to reach out to on behalf of your brand.

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TRACKING COVERAGE

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Coverage Tracking

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Coverage Tracking

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Finding Influential Authors

In the Authors component, identify influential reporters and bloggers by filtering using mozRank.

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ALERTS

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PR Alerts

Set up Alerts through Brandwatch to receive news coverage around your query as it happens, hourly, daily, or weekly. Instant gratification!

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PR Alerts

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PR Alerts

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REPORTING

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PR Reporting with Brandwatch

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Discover Trends

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Analyze Specific Mentions/Coverage

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Explain Coverage

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RECAP

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You can use Brandwatch Analytics every day for PR activities!

• Conversation monitoring

• Finding reporters

• Listening to relevant industry conversations

• Creating news alerts

• Reporting how you need it, for exactly what you need

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Questions? Comments? Concerns?

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Document LimitationThe information given in this document has been checked for accuracy and completeness however Brandwatch shall not be liable for any errors or omissions.

Brandwatch is a trading name of Runtime Collective Limited. Registered in England & Wales: 38980534th Floor, International House, Queens Road, Brighton, BN1 3XE, United Kingdom

Email [email protected]

Web brandwatch.com

Twitter @brandwatch

Telephone

UK +44 (0)1273 234290

US +1 212 229 2240

DE +49 (0)30568 370 040