Symantec has provided world-class cyber security solutions for over 35 years. LifeLock is owned by Symantec Corporation, and provides robust identity theft protection and breach response services. Norton products are widely renowned for their device and connection security. Our experienced data breach response professionals help businesses resolve sensitive situations and help to mitigate an organization’s risk in the event of a data breach. We customize our breach services for each business’ unique needs. We will not sell your personal information on the open market.

Breach Response Services

Contact a Breach Response Executive Today: Call (844) 698-8647 or Visit LifeLock.com/business

LifeLock Defender Checklist

No one can prevent all identity theft or all cybercrime. † LifeLock does not monitor all transactions at all businesses.2 Norton Security Online provides protection against viruses, spyware, malware, and other online threats for up to 5 PCs, Macs, Android devices. Norton account features not supported in this edition of Norton Security Online. As a result, some mobile

features for Android arenot available such as anti-theft and mobile contacts backup. iOS is not supported.* LifeLock Junior™ membership is available only as an added membership to an adult LifeLock plan.

** These features are not enabled upon enrollment. Member must take action to get their protection.‡‡ Phone alerts made during normal local business hours.

© 2018 Symantec Corporation All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, Norton, Norton by Symantec, LifeLock, and the LockMan Logo and are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

AlertsLifeLock™Defender

LifeLock™Defender

Choice

LifeLock™Defender Preferred

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Primary Identity Alert System†

Applications with Leading US Mobile Providers†

Applications with Leading Card Issuers†

New Auto Loans†

Satellite TV Providers Accounts†

Payday - Online Lending Alerts†**

ID Alerts & SSN Alerts†**

Mortgage Loan Application Alerts†

Auto Loan Application Alerts†

Telco/Utilities Credit Application Alerts†

Credit Card Account Activity Alert†**

USPS Address Change Verification Notifications

Credit, Checking & Savings Account Activity Alerts†**

Fictitious Identity Monitoring

Device Protection

90 Day Trial of Norton™ Security Deluxe2

Helps secure up to 5 devices (PCs, Macs, smartphones or tablets) with a single subscription

Helps defend against ransomware, viruses, spyware, malware and other online threats

Helps protect your home network with a smart firewall

Utilizes one of the largest global civilian intelligence networks to spot threats faster

Dark Web Monitoring**

Personally Identifiable Information (SSN, name, date of birth, address, phone or email)

Drivers License

Medical ID / Medical Insurance

User Name / Password

Credit Card

Bank Account Number

Services

LifeLock Junior membership for minors under 18*

Live Member Service Support 24/7

Alerts via IVR phone‡‡**

Contact a Breach Response Executive Today: Call (844) 698-8647 or Visit LifeLock.com/businessContact a Breach Response Executive Today: Call (844) 698-8647 or Visit LifeLock.com/business

No one can prevent all identity theft or all cybercrime. † LifeLock does not monitor all transactions at all businesses.1 If your LifeLock plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able

to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.

** These features are not enabled upon enrollment. Member must take action to get their protection.††† Reimbursement and Expense Compensation, each with limits of up to $25,000 for Defender, Defender Choice, and Defender Preferred. And coverage for lawyers and and experts, up to $1 million, if needed . Benefits provided by Master Policy issued by

United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal .© 2018 Symantec Corporation All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, Norton, Norton by Symantec, LifeLock, and the LockMan Logo and are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

ReportingLifeLock™Defender

LifeLock™Defender

Choice

LifeLock™Defender Preferred

Detailed client-LifeLock Service utilization report provided

Detailed Reporting on delivered and returned mail

Reporting on Identity Alerts received by Enrolled Population

Redemption report

Call Center Metrics

Credit Features

Credit Monitoring from One Bureau2

Credit Monitoring from Three-Bureaus1**

Annual Credit Report & Credit Score from One-Bureau1**

The credit score provided is a VantageScore 3.0 credit score based on Equifax data. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

Annual Credit Report & Credit Score from Three Bureau1**

The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion respectively. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

Million Dollar Protection™ Package†††

Up to 25,000 for Stolen Funds Reimbursement

Up to 25,000 for Personal Expense Compensation

Up to $1 Million in Coverage for Lawyers and Experts

Restore

U.S. Based Identity Restoration Team

Stolen Identity Theft Restoration May Cover:

Tax Refund Fraud

Unauthorized Withdrawals from Investment / Retirement Accounts

Criminal Activity Committed with Stolen Identity

Unauthorized Housing Rentals

Banking (Including existing account compromise)

Unauthorized Loans

Identity Theft –Healthcare Fraud

Identity Theft –Government Services (Including Welfare)

Replacement of Stolen Passports and Government Identification

Unauthorized Utilities and Telecommunications Accounts

LifeLock Defender Checklist (continued)

Contact a Breach Response Executive Today: Call (844) 698-8647 or Visit LifeLock.com/business

No one can prevent all identity theft. † LifeLock does not monitor all transactions at all businesses.1 - Based on a monthly online consumer survey (n=2455) conducted for LifeLock by MSI International, Oct 2017 – Mar 2018.2 - As of July 2018.3 - Based on 228,257 member survey responses from August 2017-July 2018 received by LifeLock Member Services Quality Assurance Group based on recent member call experience.

Mail Notification ServicesWhen your organization experiences a breach incident, they are legally required to notify the affected parties. When you partner with Symantec, we take care of that step for you. We print and mail prepared written correspondence containing the breach notification and an offer for LifeLock identity theft protection services to those affected. Our services are highly scalable, and respond rapidly with most notifications going out within 72 hours of company approval.

We provide:

• Innovative solutions that work – because no two breaches are always exactly the same. We have over 250 years combined mail house leadership experience.

• One of the most technologically advanced platforms in the mailing industry, our staff works to ensure highly time- sensitive notification go out on time.

• Robust tools for increasing deliver ability, advanced reporting, and a digital means for managing returned mail.

With mail notification services from LifeLock, we can ensure your team has all the data needed to keep leadership and regulators in the know.

Breach Response Services include:

Identity Theft Protection ServicesLifeLock is owned by Symantec Corporation, the global leader in cyber security. Symantec has provided world-class cyber security solutions for over 35 years. LifeLock, the #1 most recognized brand in identity theft protection1, has been providing comprehensive identity theft protection for over a decade. With over 5 million members, LifeLock uses innovative monitoring technology and alert tools to help safeguard our member’s credit and finances against identity theft.† It’s all part of how we help deliver peace of mind in our digitally-connected world.

LifeLock Member Services team As of January 2018, LifeLock has nearly 1,000 Support Agents and over 10 years perfecting Identity Theft Protection Services, and serves over 5 million members. Our team is one of the reasons LifeLock maintains an over 80% retention rate,2 and a Net Agent satisfaction score of 90%.3 You’ll receive a dedicated Toll Free Number, where live U.S.-based agents will be available 24/7 to help you. 

In-Depth Reporting • Redemption reports

• Call center reports

• Mail Notification reports

• Fraud Resolution reports (types, cases, resolutions) 

• Product Optimization performance reports (alerts)

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Contact a Breach Response Executive Today: Call (844) 698-8647 or Visit LifeLock.com/business