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Breaking through Invisible Walls Building a Discovery Catalog at the Joint San Jose Libraries

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The concept of a "library without walls" has evolved over the last 100 years. Are there any walls left for 21st century libraries to consider? One answer to this question is that the remaining walls are virtual, political, and economic rather than physical. These invisible walls segregate library content from other content available on the Internet and create various barriers that restrict access to library resources. The new discovery catalog at the joint academic/public library in San Jose is an attempt to break through some of these walls in a complex political and economic environment. John Wenzler is the Associate Dean of Digital Futures, Technical Services, and Information Technology at the Dr. Martin Luther King, Jr. Library of San Jose State University. John oversees the development of a growing suite of digital resources and services available from the SJSU Library. Because the King Library is a joint academic/public library, he also works collaboratively with the management of the San Jose Public Library to establish strategic goals and priorities. Before moving to SJSU, John was the Electronic Resources Coordinator at San Francisco State University and has worked as a Systems Librarian at Innovative Interfaces.

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Page 1: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Breaking through Invisible Walls

Building a Discovery Catalog at the Joint San Jose Libraries

Page 2: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Outline

● “Library without Walls” through the 20th century

● The Invisible walls in Digital Libraries

● Digital Resources at the Joint San Jose Libraries

● Implementing a Next Gen catalog at the Joint San Jose Libraries

Page 3: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

The Library Without the WallsReprints of Papers and Addresses

Selected and Annotatedby

Laura M. JanzowChief of the Registration Department, St. Louis Public Library

New YorkThe H.W. Wilson Company

1927

Page 4: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Janzow’s History of Open Access

1. Books to be consulted only by a favored few2. By any who paid a required fee.3. Consulted by anyone, but books could not be

taken from the library building.4. Books were loaned to a favored few.5. Loaned to those who paid a fee.6. The modern conception of “free as air and

water” to all.

Page 5: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Library Without Walls: 1950 -

Page 6: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Library Without Walls: 1990 -

Page 7: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Did the walls go away?Do we have any more Walls?

Page 8: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Invisible Walls and Digital Libraries

● Economic/Institutional (Paywalls)

● Technical (Data Silos)

● Cultural (Web 2.0 versus Library Standards)

Page 9: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Hitting an Invisible Wall

Page 10: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Library Gateway

Page 11: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Data Silos

Page 12: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

1 Search Box 412 Search Boxes

Page 13: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

“A sophomore in biology and classics noted her difficulty choosing which database to use: ‘I know the database one but sometimes there are some databases where I’m like, I don’t know if I should go onto PubMed versus BioOne. I know it has a description but there are so many of them. It’s kind of frustrating to go through all of them and find them out.’”

“Paths of Discovery: Comparing the Search effectiveness of EBSCO Discovery Service, Summon, Google Scholar, and Conventional Library Resources” CR&L preprint: http://crl.acrl.org/content/early/2012/05/07/crl-374.full.pdf

Page 14: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

User Reviews AACR2

Page 15: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Folksonomy LCSH

Page 16: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

San Jose’s Academic/Public Library

Page 17: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler
Page 18: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Digital Resources at the SJ Libraries

Too many websites to define us● sjpl.org ● library.sjsu.edu● sjlibrary.org● catalog.sjlibrary.org

SJPL 54 databases, SJSU 399 databases

How can we simplify what we do jointly?

SJSU SJPLWeb Sites 6 4

Databases 412 54

eJournals 133,874 20

eBooks 121,140 38,739

Page 19: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Who has access to what?

SJSU Users SJPL Users

SJPL Physical materials Yes YesSJSU Physical materials Yes Yes

SJPL Databases Sometimes* YesSJSU Databases Yes

Sometimes**

SJPL eBooks Sometimes* YesSJSU eBooks Yes

Sometimes***

*If the student is a resident of CA and has a physical library card**Not accessible to SJPL patrons at home or at a branch, but can be used in King***For most eBook platforms, the same rules apply as for the Databases, but EBL

eBooks are not accessible at King.

Page 20: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Options for a New Catalog

Catalog Overlays● Same catalog Content –

updated interface

● Adds “social” features

● Reviews

● Tagging

● Improved search

● Keyword search and relevance ranking

● Faceted search limits

Discovery Systems● Includes most library

content in one index: ● Books● eBooks● eJournal articles● digital image collections

● Improved search

● Keyword search and relevance ranking

● Faceted search limits

Page 21: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Examples of Catalog Overlays

● Endeca: NCSU, 2006: http://www.lib.ncsu.edu/catalog/

● SOPAC: AADL, 2007: http://www.aadl.org/catalog

● SOPAC 2.0: http://www.darienlibrary.org/catalog

● AquaBrowser: http://aquabrowser.lib.ed.ac.uk/

● BiblioCommons: http://sccl.bibliocommons.com/

● Encore: http://encore.scottsdaleaz.gov/

Page 22: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Catalog Overlay -- BiblioCommons

Page 23: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Discovery System Options

● WorldCat Local (at Berkeley): http://berkeley.worldcat.org

● Summon (at Dartmouth) : http://dartmouth.summon.serialssolutions.com/

● Primo Central (at Santa Clara University) : http://onesearch.scu.edu

● EBSCO Discovery Systems (at Mississippi State) : http://library.msstate.edu/

● Xerxes / Summon (at Fresno State) : http://www.fresnostate.edu/library/

Page 24: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Discovery Systems – Xerxes/Summon

Catalog gets 766 hits; Discovery System 345,452

Page 25: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Differing Priorities for SJSU and SJPL Patrons

2011/2012 Circulation● SJPL: 10,706,328● SJSU: 464,475

2011/2012 Database Sessions● SJSU: 3,661,783 (8 DB sessions for every circ)● SJPL: 705,331 (15 circs for every DB session)

Page 26: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Challenges in Making a Choice

● Staff perceptions differ between the university and the public library

● Vendor focus differs (some emphasize the needs of academic libraries; others on the needs of public libraries)

● How do we get a new catalog that highlights the city/university collaboration?

Page 27: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

How Encore/Synergy bridges the gaps

● It combines features of a “catalog overlay” (Encore) with features of a discovery system (Synergy)

● Displays both SJSU and SJPL resources in a way that tries to duplicate the “seamless service” in the King Library Building

Page 28: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler
Page 29: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Books

Articles

Page 30: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Social Stuff

Page 31: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Switch Institutions

SJSU DBs

Page 32: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

SJPL DBs

Options

Page 33: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler
Page 34: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Do we Need Walls?

Page 35: Breaking through invisible walls: Developing a new discovery catalog for a merged  Academic/Public Library / John Wenzler

Thank you

John WenzlerSan Jose State [email protected]