brett%king% - business international

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Brett King – Author, Speaker, Disruptor Brett King Speaker Bio and Technical Brief Brett King – Speaker, Author, CEO

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Page 1: Brett%King% - Business International

!Brett%King%–%Author,%Speaker,%Disruptor%

Brett%King%Speaker'Bio'and'Technical'Brief'

Brett King – Speaker, Author, CEO

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In!2010!Brett!King!published!his!first!book!BANK!2.0.!It!topped!Amazon’s!Banking!Bestseller!lists!in!the!US,!UK,!Germany,!France,!Italy,!Canada!and!Japan,!spending!more!than!2!years!in!the!top!10!globally.!BANK!3.0!launched,!racing!to!#1!in!the!UK,!Germany,!France!and!Japan!in!the!first!two!weeks.!His!latest!book!is!called!BREAKING!BANKS!!

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Brett!King!has!been!featured!on!Fox!News,!Bloomberg!TV,!CNBC,!CBS,!BBC,!ABC,!SBS,!ABC!(Aust)!&!more.!!

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! !Press!coverage!has!been!widespread!including!the!New!York!Times,!Financial!Times,!the!Wall!Street!Journal,!The!Economist,!American!Banker!Magazine,!the!American!Bankers!Association!Journal,!ABA!Bank!Marketing,!the!Asian!Banker!Journal,!Huffington!Post,!LA!Times,!FinExtra,!NY!Observer!(BetaBeat),!Bank!Technology!News,!Banking!Day,!Technology!Spectator,!and!others.!His!books!have!undergone!over!a!dozen!reprints,!and!have!been!released!in!9!languages.!

Brett%King'Author,'CEO,'Speaker,'Disruptor'

Author'of'multiple'bestselling'books'on'the'future'of'banking'and'founder'of'Moven'–'2012'American'Banker'Innovator'of'the'Year,'Host'of'“Breaking'Bank$”'Radio'Show,''CEO/Founder'of'Moven'&'industry'thought'leader.'http://about.me/brettking'

Bank%3.0%has%been%ranked%#1%on%Amazon’s%Banking,%Professional%Finance%and%Customer%Service%Bestseller’s%lists%in%the%United%States,%UK,%Canada,%Germany,%France,%Italy,%Spain%and%Japan.%

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!Technology!firms,!software!vendors!and!research!firms!such!as!Microsoft,!IBM,!Oracle,!Visa,!Cisco,!Adobe,!First!Data,!Temenos,!FiServ,!FIS!Global,!Geezeo,!Backbase,!Forrester!Research!and!others!have!promoted!Brett’s!books!as!required!reading!for!their!clients!and!given!away!copies!as!part!of!promotions.!

BREAKING%BANKS!is!due!for!global!release!April!2014!

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Moven!is!the!world’s!first!fully!downloadable!bank!account.!Winner!of!the!coveted!2013!Finovate!Best!of!Show,!the!Moven!App!is!a!personal!lifestyle!and!money!management!app,!complete!with!a!debit!account.!!

Who%is%Moven?%Moven!is!not!your!typical!banking!service;!it!is!the!world’s!first!downloadable!bank!account.!Moven!is!a!lifestype,!money!management!App!based!on!the!iOS!and!Android!platform!that!allows!you!to!pay!with!your!phone!and!receive!real`time,!instant!feedback!on!your!spending.!%

Free%Monthly%Account,%Premium%Options!We!believe!that!if!we’re!going!to!charge!you,!you!should!know!up!front!and!have!the!option!to!choose!accordingly.!We’ll!be!competitive,!but!most!of!all!we’ll!be!transparent.!We’ll!let!you!know!when!we’re!going!to!charge!you,!what!it’s!for!and!you’ll!have!a!choice!of!whether!to!proceed,!but!you!can!do!all!the!day`to`day!stuff!FOC!(Free!of!Charge).!

No%plastic?!!The!bank!account!is!evolving,!from!Passbook,!to!Checkbook,!to!Card!and!now!Smartphone.!Your!smartphone!is!faster,!it’s!way!more!secure,!and!above!all!it!provides!individuals!the!ability!to!get!context!for!everyday!payments.!When!was!the!last!time!you!were!able!to!see!your!bank!balance,!total!spend!on!shoes/coffee!or!your!interest!rate!on!your!plastic!card?!!!Moven!is!designed!to!be!used!everyday,!wherever!you!are,!but!you!won’t!pull!out!cash!or!plastic!from!your!wallet!–!you’ll!be!using!your!phone.!Your!mobile!phone!is!at!the!core!of!the!way!Moven!works.!It!is!all!about!making!banking!easier!and!better.!

No%Paper.!Sign!up!in!the!mobile!app;!no!application!forms,!no!snail!mail.!You’ll!see!all!your!transactions!online,!you’ll!get!a!digital!receipt!on!your!screen!and!these!will!provide!you!with!much!more!information!than!you!currently!get!from!your!bank,!and!it!will!all!be!easier!to!understand.!That!way!you’ll!be!able!to!manage!your!finances!even!better.!Most!of!the!time!when!a!bank!asks!you!to!fill!out!a!form,!it’s!not!because!they!need!your!signature!on!the!paper!–!it’s!just!the!way!they’ve!worked!for!the!last!40!years!and!they!can’t!be!bothered!to!change!it.!!

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Moven'This'is'the'reboot'of'Banking'as'we'know'it.'Moven'combines'the'best'aspects'of'both'a'financial'services'provider'and'a'consumerRfocused,'lifestyle'app'and'technology'startRup.'

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Presentation!Topics!and!Titles!for!consideration!at!your!event.!

From Physical Products in Physical Stores to Digital Disruption

Unlike other forms of media like Newsprint, Radio and TV, the Internet introduced remote two-way interactions and dialog, allowing e-commerce to emerge to compete with traditional players. However, the emergence of fully digital products like the Kindle e-Book, iPod/iTunes for music and the Smartphone bank account have the effect of destroying long-standing incumbent distribution networks. Brett King explains:

• How customer buying behavior shift is speeding up; • The move from Physical Products in Physical Stores, to Digital Products that destroy Physical Stores; • What products and distribution systems are at risk from digital distribution; • Why incumbents often emerge as the losers in the big shift; and • How businesses must reinvent their connections with customers in the post-Internet/Social/Mobile era

BANK 3.0: Why Banking is no longer a place you go, but something you do

Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Media he explores:

• How Social Media has exposed pricing, over-regulation, outdated processes and poor policy, • How mobile technology is completely changing the context of banking, • How customer advocacy is killing traditional brand marketing, • The growth of the 'de-banked' consumer who doesn't need a bank at all; and • Why Banking is no longer a place you go, but something you do

BANK 3.0 shows that the gap between customer and financial services players is rapidly growing, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry.

The Neo-Banks: Competing with Telcos, Startups and Bitcoin

Brett explores the end game in the emergence of the downloadable, smart bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets, and the increasingly pervasive pre-paid ‘value store’, will you need a bank at all in the future?

When you can get your Salary paid directly onto your phone, when your iTunes account doubles as a pre-paid debit card, and when you can use Facebook to send money – will banks still be able to compete? If you get paid in Bitcoin, how will you be taxed on that income? If Walmart, Tesco and T-Mobile are selling bank accounts, what differentiation does your branch with a teller window provide?

Advocacy, Behavior, Context – the New Rules of Engagement

In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands.

This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.

Augmented Banking: Smarter Banking, Devices & Content

Right now there’s a lot of focus on Big Data, Customer Engagement and how to market or capture the attention of consumers through the digital ether, but in an environment deluged with data, information, content, apps and ads consumers are becoming overwhelmed.

As our devices start talking to each other and as we start using smarter devices that know where we are, what we’re doing, our likes and dislikes, the temptation to fall back on promotions will be very strong for marketers trying to make more noise, but the real opportunity in a world with an embedded data delivery platform is personalization, relevance and context. Engagement of consumers is getting a reboot, and advice too!

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Breaking Banks Radio Show Breaking Banks is about the massive upheaval facing the banking industry today as a result of loss of trust, rapid consumer behavior shift, massive technological change and increasing government scrutiny. In 1472 Banco Monte dei Paschi di Siena (the oldest surviving bank in the world) opened its first branch. Since then "the bank" has been at the center of the way individuals in the community did banking – whether saving money, moving money around or requesting credit. Breaking Banks is a show exploring how banking is rapidly being disrupted and how context and digital are becoming the new drivers of banking experiences. Will banking start to disappear from a traditional storefront? Is the end-game of technology like mobile and social media just making banking part of everyday experiences, whether that is buying a home, buying a car, traveling, shopping or funding our children's education? The possibility that banking is no longer a place you go to, but just something that you do has become very real.

Recent Episodes

When tech becomes more human, do humans provide a differentiated experience?

(First aired June 27th, 2013) When you think of technology in customer service do you think of old mainframes and clunky IVR menu trees (Press 1 for banking, 2 for credit cards, etc)? With the advent of technologies like Siri, the baby-friendly usability of the iPad, the ever growing suite of apps, voice biometrics that can tell who you are when you ring a bank's call centre, etc. the gap between a seamless digital experience and a great face-to-face experience is closing. This episode of BREAKING BANK$ featured experts from Sutherland Global, Nuance, and Kony who are leading the mobile, voice self-service technology platform

IS "BITCOIN" the Beginning of the End of Cash? (First aired June 6th, 2013) For more than 2,000 years commerce has been conducted on the basis of cash, hard cold currency. Today, however, 90% of global transactions are done electronically, and while cash use is still strong in the retail environment, even there cash use is declining in many economies. In this episode appearances from renowned author David Wolman (End of Money), American Banker journalist Marc Hochstein to discuss the end of cash and the emergence of digital currencies like BitCoin.

How the crowd is changing brand advocacy (First aired May 23rd, 2013) Social networking and platforms like YouTube, Facebook, Twitter, Instagram and Tumbler are changing the way we share and interact. Unlike traditional broadcast channels, these new channels encourage participation, feedback and dialog, but in an environment steeped in traditional processes that discourage transparency banks are sometimes finding the shift towards a more socially engaged brand a challenge. This features two leading social media voices in the financial services space – Frank Eliason (Global Director of Social Media for Citigroup, and Author of @Your Service - published by Wiley) and Simone McCallum (Social and Community Strategist for ASB Bank). How do brands co-exist in a world where as a consumer I trust the crowd more than I trust what the "brand" tells me about it's own products and services?

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Here!are!some!suggestions!for!introducing!Brett!King!at!your!conference!or!event.!

Depending on the mix of audience and the format of your event, here are a few examples of introductions you may want to use.

Informal Bio (Disruptor) Known in financial circles as an industry Disruptor or as a Bank Futurist, Brett King will undoubtedly reboot your thinking with regard to traditional banking.

Brett is an Australian and British citizen, who has previously lived in Hong Kong and Dubai, but is now based in New York. His radical and revolutionary views pertaining to customer experience and financial services have made him a sought after speaker, and strategic advisor to many of the world’s leading financial services organizations.

When King is not traveling the world, infecting the globe with his progressive banking movement, you will find him turning out best sellers such as Bank 2.0, “Branch Today, Gone Tomorrow”, Bank 3.0 and his latest Breaking Banks. His insightful and thought provoking contributions can also be found in The Huffington Post, The Financial Times, The Economist, American Banker, New York Times, The Wall Street Journal, Bloomberg TV, and Seeking Alpha.

Brett King is currently in the throws of his most ambitious project to-date building Moven - the world’s first socially-enabled, downloadable bank account.

Formal, Short-Bio (Author) Brett King is a bestselling and was voted at the Innovator of the Year for 2012 by American Banker (Bank Technology News). Since 2010 King has released 4 Globally Bestselling books, including Bank 2.0, Branch Today – Gone Tomorrow, Bank 3.0 and Breaking Banks. His books have topped bestseller charts for banking in 18 countries, and have been translated into 9 languages.

A global thought leader in financial services and customer experience, he publishes regularly in his role as industry advisor on Huffington Post, Internet Evolution, FinExtra and his personal blog Banking4Tomorrow.com. He has recently been featured on Fox News, Bloomberg TV, BBC, CNBC, Wall Street Journal, Financial Times, and The Economist.

Formal, Long-Bio (Combined) Brett King is a global bestselling author, futurist, the host of the "Breaking Banks” Radio Show on Voice America (an Internet Talk Radio Network with over 9 million monthly listeners) and the founder of the start-up "Moven". King was voted as American Banker's Innovator of the Year in 2012, and was nominated by Bank Innovation as one of the Top 10 "coolest brands in banking". BANK 3.0 (in 8 languages) has been topping the charts in the US, UK, China, Canada, Germany, Japan and France since its release late in 2012. His latest book, Breaking Banks, is due out early 2014 with Wiley.

King has been featured on Fox News, CNBC, Bloomberg, BBC, Financial Times, Economist, ABA Journal, Bank Technology News, Asian Banker Journal, The Banker, and Wired magazine. He contributes regularly as a blogger to Huffington Post.

As an industry thought leader, King has delivered keynotes at conferences in more than 40 countries for organizations like Google, Forbes, Oracle, The Economist, SAS, SWIFT, Bloomberg, American Banker, ABA, Informa, World Council of Credit Unions, and others. He has served as an international judge for The Asian Banker Retail Banking Excellence Awards, the GSMA Global Mobile Awards, the Middle East Business Achievement and Retail Banking Awards.

“The'foremost'disruptor'and'futurist'in'banking'today...”'

R'The'UK'Financial'Services'Forum'

“You've'heard'of'the'Oracle'of'Delphi,'now'meet'the'Oracle'of'Banking…”'' R'COOP'Think'2012'Conference'