brian powyer 1/2/07 nsw department of education and training web filtering 2007 nsw department of...

Brian Powyer 1/2/07

NSW Department of Education and Training Web Filtering 2007

NSW Department Of Education And Training

OVERVIEW WEB FILTERING 2007

REGIONAL COMPUTER CO-ORDINATOR

SESSIONS

March 2007

Brian Powyer 1/2/07


PRESENTATION

• Background• Duty of Care• Web Filtering• DET Policies related to Web Filtering• Web Filtering Team• Features of UNISYS Smartfilter• Smartfilter Categories• Category Matrix• Blocked Site Messages• Web Filter Request• Web Filter Process• Final Message• Questions

Brian Powyer 1/2/07


• Primary School Principal (23 Years)• Executive NSWPPA (10 years)• Relieving Superintendent of Schools• Assistant Director Curriculum K-12• Manager Web Filtering

• Member BOS Curriculum Committee• Chair APAPDC Professional Development Committee• Member Aboriginal Curriculum Consortium• Member NSW Environmental Education Council• Gifted and Talented Students Policy• Member K-4 Strategy Writing Team• Member Middle Years Strategy Writing Team• Co-ordinator State Curriculum Professional Development

Brian Powyer 1/2/07


DUTY OF CARE

Schools have a duty of care to ensure the safety of their students. This involves providing a safe physical and emotional environment for students. Risks to students that involve use of the Internet can generally be considered foreseeable risks of harm or injury, which schools have a duty of care to take steps to prevent.

Brian Powyer 1/2/07


DUTY OF CARE

Will my child be protected from viewing inappropriate material?

Yes. The NSW Department of Education and Training manages web filtering to reduce the risk of students viewing inappropriate material on web sites, such as pornography.

Is my child's privacy protected?

Yes. Your school or TAFE policy on student access to the internet makes it clear that:

– personal information and information that could result in a student being identified will not be revealed

– personal account details remain confidential.

Brian Powyer 1/2/07


WEB FILTERING

Web filtering technologies prevent access from a computer to particular types of internet content. The Department actively uses filtering technologies to prevent access to material that can damage the network or degrade performance significantly.

Web filtering technologies are also used to restrict access to material which is considered inappropriate based on its subject matter, for example, depictions of violence and pornography.

Brian Powyer 1/2/07


DET POLICIES RELATED TO WEB FILTERINGList of DET policies currently used to set criteria for web filtering;

• Code of Conduct: https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/conduct/PD20040020_i.shtml

• Use by staff of Employer communication devices: https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/comm_dev/PD20020024_i.shtml

• Internet and Email services - Acceptable usage for schools: https://detwww.det.nsw.edu.au/policies/general_man/general/accep_use/PD20020046_i.shtml

• Policy for protecting children and young people: https://detwww.det.nsw.edu.au/policies/student_serv/child_protection/prot_children/PD20020067_i.shtml

• Controversial Issues In Schools• https://detwww.det.nsw.edu.au/policies/curriculum/schools/

cont_issue/PD20020045_i.shtml • Copyright: Podcasting In Schools• https://detwww.det.nsw.edu.au/policies/administrative/legal/

copyrt_podcast/PD20060355_i.shtml

https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/conduct/PD20040020_i.shtml

https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/conduct/PD20040020_i.shtml

https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/comm_dev/PD20020024_i.shtml

https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/comm_dev/PD20020024_i.shtml

https://detwww.det.nsw.edu.au/policies/general_man/general/accep_use/PD20020046_i.shtml

https://detwww.det.nsw.edu.au/policies/general_man/general/accep_use/PD20020046_i.shtml

https://detwww.det.nsw.edu.au/policies/student_serv/child_protection/prot_children/PD20020067_i.shtml

https://detwww.det.nsw.edu.au/policies/student_serv/child_protection/prot_children/PD20020067_i.shtml

Brian Powyer 1/2/07


Code of Conduct• 59.2 Limited private use of employer communication

devices (eg computers, telephones, fax machines, e-mail, Internet, pagers but not mobile phones – see below) by the staff member is approved, provided the use is infrequent, brief and involves minimal cost, and does not interfere with the performance of work. Such use must not involve activities that might be questionable, controversial or offensive. This includes:

• gambling • accessing chat lines not associated with work • transmitting inappropriate jokes • accessing Web sites containing pornographic material or

images of nudity or sending such material by e-mail • the sending of frivolous programs or mail • excessive use of the Internet • unauthorised use of the Department’s e-mail distribution lists • down loading or transmitting large files (greater than 2 Mb)

not associated with work • collecting personal information not relevant to the functions

of the Department.

Brian Powyer 1/2/07


TAFE Secondary Primary

Experienced Teachers Curriculum Advisers

Senior Analyst

Learning Systems

UNISYSTechnical Support

State SiteManager Learning Systems

Project Officer School

ImplementationSupport

TAFE Implementation

Manager &BusinessAnalyst

Team LeaderIT Help Services

IT SolutionsManager

ManagerSchool

ImplementationSupport

Smartfilter

Brian Powyer 1/2/07


CURRENT FILTER SYSTEMS

MCI

VERIZON

SCHOOLS

CORPORATE STAFF

TAFE INSTITUTES

UNISYS

SMARTFILTER

SCHOOLS

TAFE INSTITUTES

CORPORATE STAFF

Brian Powyer 1/2/07


UNISYS SMARTFILTER

• 72 categories for website placement

• 23 globally blocked categories

• Additional 25 partially blocked categories (students)

• Currently nine custom allow categories

• Each category specifically defined

• Each category can be flexibly allocated across groups:

• Schools and TAFE

• Students and Staff

• Allocated to each grade level in schools

• Global Allows/Global blocks – applied across all user

groups

Brian Powyer 1/2/07


UNISYS SMARTFILTER

• Custom categories – allow blocked sites with

particular merit to be made available to various groups

• Allows blocking/unblocking of single pages/links from

with a site

• Inherited allocations

• Prevents duplications of site into blocked or

unblocked categories

• Allows possible re-categorisation of sites if believed

to be incorrect

Brian Powyer 1/2/07


• Alcohol• Anonymizers• Anonymizing Utilities• Art/Culture/Heritage• Auction• Business • Chat • Computing/Internet • Consumer Information • Criminal Skills • Dating/Social • Drugs • Education/Reference • Entertainment/Recreation• Extreme • Finance • For Kids • Forum/bulletin boards • Gambling • For Kids

• Forum/bulletin boards • Gambling • Gambling Related • Game/Cartoon Violence • Games • General News • Government/Military • Gruesome Content• Hacking • Hate Speech• Health • History • Humor • Instant Messaging • Internet Radio/TV • Job Search • Malicious Sites • Media Download

• Messaging • Mobile Phone

SMARTFILTER CATEGORIES

Brian Powyer 1/2/07


• Moderated • Non-Profit Orgn• Advocacy Groups • Nudity • P2P/File Sharing • Personal Network Storage • Personal Pages• Phishing• Politics/Opinion • Pornography • Portals Sites• Profanity • Provocative Attire • Religion /Ideology • Remote Access • Resource sharing• School Cheating Info• Search Engines • Sexual Materials• Shareware/Freeware

• Shopping/Merchandizing• Spam Email URls • Sports Spyware• Stock Trading • Streaming Media• Technical/business Forums • Text/Spoken Only • Tobacco• Travel • Usenet news• Violence (vi)• Visual Search Engine• Weapons • Web Mail• Web Phone

SMARTFILTER CATEGORIES

Brian Powyer 1/2/07


Alcohol This category includes URls that sell, promote, or advocate the use of alcoholic beverages, including beer, wine, and hard liquors.

Anonymizers This category includes URls that enable anonymous Web browsing through an intermediary to prevent unauthorized parties from gathering personal information, but also allow users access to any Web page and bypass blocking software. Pages that provide free proxy IP addresses are also included in this category.

Art/Culture/Heritage

Web sites in this category contain virtual art galleries, artist sites (including sculpture and photography), and other cultural topics, such as museums, ethnic customs and country customs.

Auction This category includes URls that offer access to online auctions. Online auctions are rarely monitored; therefore these sites may expose users to material that would otherwise be filtered under categories such as Pornography, Weapons, Nudity, or Violence.

CATEGORY SAMPLE

Brian Powyer 1/2/07


CUSTOM CATEGORIES

• Blocked Non Categorised Sites

• DET allowed art sites

• DET allowed Community pages

• DET allowed Forums Bulletin Boards

• DET allowed Personal Pages

• DET Allowed Visual Search Engines

• DET Blocked Video Upload Sites

• DET Paid Mail Sites

• TAFE Personal Network Storage

Brian Powyer 1/2/07


Category S 12 11 10 9 8 7 6 5 4 3 2 1 K T S S

Alcohol

B B B B B B B B B B B B B

Anonymizers L L L L L L L L L L L L L L L L

Art/Culture/Heritage

CATEGORY MATRIX

Not blocked for Staff or TAFE

but blocked for K-12 Locked for all groups

Open to all groups

Brian Powyer 1/2/07


Exact URL

Category

Further Information

Blocked Site Notification

Brian Powyer 1/2/07


NON DET MESSAGES

Brian Powyer 1/2/07


Brian Powyer 1/2/07


https://detwww.det.nsw.edu.au/helpdesk/filtering/filtering.html

WEB FILTER ONLINE REQUEST

https://detwww.det.nsw.edu.au/helpdesk/filtering/filtering.html

Brian Powyer 1/2/07


https://detwww.det.nsw.edu.au/helpdesk/filtering/blockform.html

WEB FILTER ONLINE REQUEST

https://detwww.det.nsw.edu.au/helpdesk/filtering/blockform.html

Brian Powyer 1/2/07


REQUEST ESSENTIALS

• Log requests through Helpdesk – not by email

• Online requests preferred – accuracy and details

• Provide:

– Accurate URL

– Email address

– Educational/management rationale

– Staff/Student access/block

• Check Blocked Site message – URL, category

• Respond to follow up request by “reply” email

• Reference follow up information with Case ID in “Subject”

Helpdesk 1800 338 483

https://detwww.det.nsw.edu.au/helpdesk/

https://detwww.det.nsw.edu.au/helpdesk/

Brian Powyer 1/2/07


WEB FILTER PROCESS

Client Logs

Request

Helpdesk – phone or online

Request LoggedRemedy

MemberWFT

Opens

Assigned to Web Filter Team

Request/Site considered (X3 members)

• Category

• Curriculum Relevance

• Child Protection

Brian Powyer 1/2/07


WEB FILTER PROCESS

Member Reassign(Manager)

ManagerDetermines

Action

Provide relevant comments

Provide recommendations

Based on advice of members

• Update UNIYSY/ MCI

• Seek further advice/support from extended team

• Notifies client of outcome – resolved/pending

• Request category change

• Finalise log

RequestClosed

Brian Powyer 1/2/07


A FINAL REMINDER

Web filtering alone is not a web safety solution. Schools are also required to implement ICT Acceptable Use Agreements for students, ensure appropriate supervision of students using the Internet and educate students to participate safely in a global information environment.

Brian Powyer 1/2/07


SUMMARY

• Background• Duty of Care• Web Filtering• DET Policies related to Web Filtering• Web Filtering Team• Features of UNISYS Smartfilter• Smartfilter Categories• Category Matrix• Blocked Site Messages• Web Filter Request• Web Filter Process• Final Message• Questions

Brian Powyer 1/2/07


QUESTIONS

brian powyer 1/2/07 nsw department of education and training web filtering 2007 nsw department of...

Documents

training web filtering

web sites

web filtering code of

nsw department of education

brian powyer

duty of care schools

inappropriate material

risk of students