briangill resume.021815 (1)

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BRIAN W. GILL 329 West 101 st Street, Apt. 2D New York, NY 10025 (479) 866-9035 LinkedIn E-mail: [email protected] Arts Management Experience (2005-present) Walton Arts Center, Fayetteville, AR (May 2009-May 2012) House Manager Managed day-to-day front of house operations in 5 different spaces: 1201-seat theater, 150-seat Black Box theater, 2 multi-purpose studios, Skyspace Amphitheater at Crystal Bridges Museum of American Art Merchandise sales and post-show reconciliation Responsible for Donor Lounge experience and patron engagement Volunteer training on general procedure and system improvements Management of fiscal year attendance records per event to aid development team in future planning and forecasting. Recommended show-themed concessions to drive increased profits Archivist Proposed the creation of an Archives Developed role and defined job description Instituted process for cross-departmental collection of materials for preservation Created and developed first exhibition, The Art of Wine, a celebration of its 10 th Anniversary, 2010 Presented moments of WAC history at quarterly all-staff meetings from Fall 2010 Submitted line item budget for continued development of Walton Arts Center Archives Initiated discussions with University of Arkansas Special Collections department to establish repository and implement ongoing preservation of WAC records Saint Thomas Church, New York, NY, Concert Series Manager (2002-2005) (laid off due to restructuring) Responsible for writing and submitting press releases to major media outlets including the New York Times, the New Yorker, New York Magazine, and WQXR as well as trade publications: the American Organist, the Diapason, and the Episcopal New Yorker; organized media at events Oversight of volunteer staff (ushers and ticket takers) at events, including customer service procedures Coordinated rehearsal, travel and accommodation schedules for orchestras and guest artists for a five-concert season Oversight of ticket sales, will call, and post-concert financial reports Carnegie Hall, New York, NY, Event Sales Assistant (1999-2001) (laid off due to budgetary cuts) Marketed to travel directors and agencies to raise the national and international exposure of daily historical tours; resulted in increased tour revenue of 20 percent Developed and implemented volunteer docent training program Coordinated activities between event sales manager, house managers, and volunteer docents, including daily rehearsal and house access updates Arts Management part-time positions (on pages 1 and 2 of resume) a) Macy’s Herald Square, New York, NY (November 2014-December 2014) Santaland Manager (over Christmas period) Execution of all front of house operations for average weekly attendance of 30,000 guests b) Metropolitan Opera, New York, NY (September 2014-present) List Usher c) Lynn Redgrave Theater, Culture Project, New York, NY (March 2014-present) House Manager Coordinate all front of house operations in 199-seat theater Management and scheduling of 60- person volunteer usher pool

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Page 1: briangill Resume.021815 (1)

BRIAN W. GILL 329 West 101st Street, Apt. 2D New York, NY 10025

(479) 866-9035 LinkedIn E-mail: [email protected]

Arts Management Experience (2005-present) Walton Arts Center, Fayetteville, AR (May 2009-May 2012)

House Manager • Managed day-to-day front of house operations in 5 different spaces: • 1201-seat theater, 150-seat Black Box theater, 2 multi-purpose studios, Skyspace Amphitheater at

Crystal Bridges Museum of American Art • Merchandise sales and post-show reconciliation • Responsible for Donor Lounge experience and patron engagement • Volunteer training on general procedure and system improvements • Management of fiscal year attendance records per event to aid development team in future planning

and forecasting. • Recommended show-themed concessions to drive increased profits

Archivist • Proposed the creation of an Archives • Developed role and defined job description • Instituted process for cross-departmental collection of materials for preservation • Created and developed first exhibition, The Art of Wine, a celebration of its 10th Anniversary, 2010 • Presented moments of WAC history at quarterly all-staff meetings from Fall 2010 • Submitted line item budget for continued development of Walton Arts Center Archives • Initiated discussions with University of Arkansas Special Collections department to establish

repository and implement ongoing preservation of WAC records

Saint Thomas Church, New York, NY, Concert Series Manager (2002-2005) (laid off due to restructuring) • Responsible for writing and submitting press releases to major media outlets including the New

York Times, the New Yorker, New York Magazine, and WQXR as well as trade publications: the American Organist, the Diapason, and the Episcopal New Yorker; organized media at events

• Oversight of volunteer staff (ushers and ticket takers) at events, including customer service procedures

• Coordinated rehearsal, travel and accommodation schedules for orchestras and guest artists for a five-concert season

• Oversight of ticket sales, will call, and post-concert financial reports

Carnegie Hall, New York, NY, Event Sales Assistant (1999-2001) (laid off due to budgetary cuts) • Marketed to travel directors and agencies to raise the national and international exposure of daily

historical tours; resulted in increased tour revenue of 20 percent • Developed and implemented volunteer docent training program • Coordinated activities between event sales manager, house managers, and volunteer docents,

including daily rehearsal and house access updates

Arts Management part-time positions (on pages 1 and 2 of resume) a) Macy’s Herald Square, New York, NY (November 2014-December 2014) Santaland Manager (over Christmas period) • Execution of all front of house operations for average weekly attendance of 30,000 guests

b) Metropolitan Opera, New York, NY (September 2014-present) List Usher

c) Lynn Redgrave Theater, Culture Project, New York, NY (March 2014-present) House Manager

• Coordinate all front of house operations in 199-seat theater • Management and scheduling of 60- person volunteer usher pool

Page 2: briangill Resume.021815 (1)

Brian W. Gill, Page 2

d) Snapple Theater Center, New York, NY (December 2012-present) House Manager

• Implement all front of house operations for 199- seat theater

e) Michael Schimmel Center for the Arts, Pace University, New York, NY (August 2012-October 2013)

House Manager • Execution of all front of house operations in 743- seat theater • Training of employed Pace students in front of house procedures • NYC Fire Guard Certified - Maintained all fire/safety regulations in accordance with NYC safety

standards

f) Snapple Theater Center, New York, NY (September 2008-May 2009) House Manager • Responsible for opening and closing the house, patron seating, and managing intermission • Managed will-call and late arrivals • Responsible for concession sales and post-show cash reconciliation

g) Metropolitan Museum of Art, New York, NY, Concerts and Lectures Department (2005-2006) Assistant House Manager • Management of all front of house procedures in 708-seat concert/lecture hall • Coordinated Ushers, led pre-show performance briefings

Related Experience Continental Guest Services, New York, NY, Concierge (July 2006-Jan. 2008/June 2008-May 2009)

• Facilitated corporate travel arrangements for such global clients as American Express, Coca Cola, Bang & Olufsen, IBM and the Orchestra and Chorus of the Royal Opera House

• Coordinated Theatre, Entertainment and Sightseeing Services for visiting groups

Little Women, the Broadway musical, National Tour, Musician (January-May 2008)

Special Projects

Arkansas Music Pavilion, a Walton Arts Center Venue, Volunteer Usher (2010-2011) AmeriCorps, Joplin Tornado Relief Volunteer (August 2011) Junior League of New York, Co-chair (July, 2006)

• A Mid-Summer Soirée, to benefit the American-Scottish Foundation® Scotland Conversations, Kaye Playhouse of Hunter College (April, 2006)

• A public series of transatlantic discussions between Scotland and the United States to celebrate Tartan Week in America

• Initiated discussion with General Manager about venue availability and rental costs • Advanced contract agreements for

• Simple Gifts, a rich program of Scottish and American Music featuring students of the Royal Scottish Academy of Music and Drama

• The Arts and the Pursuit of Happiness, a panel discussion focusing on the Scottish Enlightenment Orpheus Chamber Orchestra presents Sound Effect, Seminar Panelist (2006)

• A Scottish Fantasy: Influence and Inspiration in the Music of Maxwell-Davies, James MacMillan, and Felix Mendelssohn

Regimental Band of Her Majesty’s Coldstream Guards, Representative (2005) • Negotiated with the British Embassy, Washington, D.C., and the American Embassy, London, and

secured political clearance for visa approval

Education

• University of Michigan, Master of Music, Trumpet Performance, 1995 • University of Texas at Arlington, Bachelor of Music, Music Business, 1993