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Bridge Adult Service Centre (BASC)

Strategic Plan 2017 – 2022

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Table of Contents

About the Bridge Adult Service Centre (BASC)...............................…………..….………3

Mission, Vision, Beliefs and Values ...........................…………………………………….…….4

Strengths, Weaknesses, Opportunities and Threats...............................................4

Goals, Objectives and Performance Measures………………………………………..…….…….6

Our Strategic Plan at a Glance …………………………………………………………..……….……..11

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About the Bridge Adult Service Centre

The Bridge Adult Service Centre (BASC) is an independent, not-for-profit

organization that provides a day program for adults with intellectual disabilities.

The B.A.S.C. provides Vocational and Developmental programs. The Vocational Program clients participate i in the in the operations of the laundry service, the used clothing store and the contract service. They also participate in volunteer work in the community. Life Skills training is the main focus of the Developmental Program.

Job Coaching/Volunteering

in the Community

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Our Strategic Plan, 2016-2021

Vision Statement

“Our community is inclusive, respectful and supportive of all people.”

Beliefs and Values

1. Diversitity will be reflected in all aspects of our work.

2. We support partnerships in the community.

3. All our stakeholders are treated with respect and integrity.

4. We believe in teamwork and empowering those we serve.

5. We provide a safe and supportive environment.

Strengths, Weaknesses, Opportunities and Threats

Strengths

Fundraising strategies.

Partnerships and community.

Experience, longevity, facility and leadership.

Communication, government support and dedication.

Existing Board and its flexibility.

Visibility and respect in the community.

Employment opportunities and quality of life for our clients.

Client, staff and volunteers.

Professional development.

Networking with Directions Council for Vocational Services Society and its member

agencies.

Mission Statement

“To provide programs, services and opportunities for adults with intellectual

disabilities to allow them to reach their fullest potential as members of our

community.”

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Weaknesses

Insufficient staff and insufficient work for the clients.

Underutilization of volunteers.

Underdevelopment of clients’ potential.

Lack of a quiet room, storage space and room dividers.

Cleanliness of space and contingency plan for building.

Lack of equipment to support programs.

Building is not totally accessible.

Opportunities Website development, social media and pre-retirement services for

clients.

Online auction, luncheons, fashion shows and bottle recycling.

United Way, 100 Women Who Care, Scotia Bank Corporate sponsership.

Wellness grant and other grants.

More outings for the clients and more inclusion in the community to help develop their

future strengths.

The expansion of the store, community gardening and lawn care.(mowing)

Additional volunteers for music, art and recreation for the clients.

Volunteer appreciation tea.

Post cards to acknowledge donations and the creation of a data base of supporters.

Possible development of new entrepeneurial opportunities.

Threats Decrease in funding and closure of local businesses.

Difficulty in finding paid and/or permanent employment for clients in the

community.

Lack of money to meet our aspirations.

Possible liability concerns.

Decrease in clothing donations.

Decrease in businesses using the laundry.

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This document summarizes the goals and objectives of the Bridge Adult Service Centre, which will

direct our work over the next five years. Our Goals are focused on three main areas:

Community Integration

Clients Clients are integrated in the community

Clients First

Clients are Clients are at the core of everything we do

Value

Value for Money

Goal

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Goal

3

Goal

2

3

$ Value

Resources are used in the

most efficient and effective

manner to deliver high

quality services.

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Goals, Objectives and Performance Measures

Community Integration

Clients are Clients are integrated in the community.

We aspire to integrate our clients into the Community as much as possible as

well as bring the community into the Bridge Adult Service Centre.

Objectives

a. Seek strategic partnerships in the community to support the BASC and client growth and

development through employment, volunteer work, financial support and public relations.

b. Identify clients and develop customized strategies to

optimize their success in integrating into the

community.

c. Involve the community in fundraising events and

volunteer work with the BASC.

d. Provide information to clients regarding community

events.

We will know we are there when…

Two more strategic partnerships are established with

community organizations.

The number of clients working or volunteering in the

community is maintained or expanded.

The Community participates in 3 Fundraising events a years.

There are volunteer presentations which include: art, crafts and music 5 times a year.

Goal

1

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Goals, Objectives and Performance Measures

Clients First

Clients are the core of everything we do

We aspire to ensure that

everything we do is based on the

best interest of our clients –

supporting them to achieve their

fullest potential.

Objectives

a. Offer to rotate clients through Departments in the building to optimize client experience

and achieve their fullest potential.

b. Develop Individual Program Plans (IPP) for all clients to support personal growth and

development.

c. Reduce the client waitlist using space freed up by clients spending more time in the

community.

d. Expand our building and programs to accommodate the growing need for people with

intellectual disabilities.

e. Advocate for people with disabilities between the ages of 18-21.

f. Create and implement a client policy manual.

Goal

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We will know we are there when…

Individualized daily schedules are developed for

75% of clients in year 1.

Individual Program Plans are developed for all

clients in year 1.

Client wait list is reduced by 10% in year 1.

Plans are in place for building and program

expansions.

Pre-Retirement Services are in place for clients.

Clients are connected to outside services.

The client policy manual is being used.

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Goals, Objectives and Performance Measures

Value for Money

Resources are used in the most efficient and effective manner to deliver high

quality services.

We aspire to ensure the

highest quality of services for our clients

while ensuring a positive financial climate.

Objectives

a. Ensure financial sustainability by:

adhering to financial controls and

accountabilities.

accessing external funding where possible to maximize

programming for clients in the community and in the BASC.

b. Create a positive workplace for staff, with ongoing feedback, open

communication and opportunities for learning and growth.

c. Develop a long term Capital Plan with annual strategies to address:

Optimization of space.

Exploration of potential expansion.

Plans in place for replacement of equipment and furniture.

Building safety and emergency measures.

d. Develop and implement Standards from Directions Council.

We will know we are there when…

Actual expenditures are within budget.

Annual fundraising goals met.

Capital Plan is developed by 2019.

Room dividers are installed.

Succession Planning and talent

management strategies are in place.

We have 1 corporate sponsor.

At least 3 new storage areas are developed

within the building.

Standards from Directions Council are implemented.

Goal

3

$ Value

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Strategic Plan 2017 – 2022 At a Glance

Goals Community Integration

Clients are integrated in the Community.

Clients First Client needs are at the core of everything we do.

Value for Money Resources are used in the most efficient and effective manner to deliver high quality services.

Objectives Seek strategic partnerships in the community to support the BASC and client growth and development.

Offer to rotate clients through Departments in the building to optimize client experience to achieve their fullest potential.

Ensure financial sustainability by:

adhering to financial controls and accountabilities;

accessing external funding where possible.

Identify clients and develop customized strategies to optimize their success integrating into the community.

Develop Individual Program Plans (IPP) for all clients to support personal growth and development.

Create a positive workplace for staff, with ongoing feedback, open communication and opportunities for learning and growth.

Involve the community in fundraising events and volunteer work with the Bridge Adult Service Centre (BASC) throughout the year. Create +implement a Client Policy Manual.

Reduce client waitlist. Expand our building and programs to accommodate people with disabilities.

Develop a long term Capital Plan with annual strategies to address:

Optimizing space ;

Exploring potential expansion;

Replacement of equipment and furniture;

Building safety and emergency measures. Implement Standards from Directions Council.

Performance Measures

The number of clients volunteering/working in the community is maintained or expanded.

Individualized daily schedules developed for 75% of clients in year one.

Actual expenditures are within budget Room dividers installed. Succession Planning and Talent Management in place.

Where feasible, Developmental Clients interact in the community on a monthly basis. The community participates in three fundraising events a year.

Individual Program Plans developed for all clients in year one. Client wait list reduced by 10% in year one.

Annual fundraising goals met. Scotia Bank is a corporate sponsor.

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Strategic Plan 2017 – 2022 At a Glance

Community Integration

Clients are integrated in the Community.

Clients First Client needs are at the core of everything we do.

Value for Money Resources are used in the most efficient and effective manner to deliver high quality services.

Performance Measures

Two more Strategic Partnerships established.

Pre-retirement services for clients. Connect clients to outside services.

Three new storage areas are developed within the building.

Volunteer presentations 5 times a year. (Art, crafts and music.)

Client Policy Manual in use. Standards from Directions Council are implemented.