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Page 1: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

BRIDGESKILLSTHE

GAP

Modern business is always on the move To stay competitive your organisation needs to be able to adapt quickly to changing circumstances without expensive retooling or restaffing

Digital skills are what make this possible But they canrsquot work on their own Multi-skilled digital workers need to be supported by a business fluent in broader skills like leadership and project management

At QA wersquove been at the heart of the professional training industry for 30 years We help individuals develop their careers and organisations build the skills to transform their performance

Letrsquos take your next step together

Skills that drive growth in the digital age

SERVICE MANAGEMENT

APP amp WEB DEVELOPMENT

CRM amp SALES PERFORMANCE

BUSINESS APPLICATIONS

CYBER SECURITY

IT SYSTEMS

CLOUD COMPUTING

BUSINESS SKILLS

WORLD CLASSAPPRENTICESHIPS

BUSINESSDEGREES

TALENT ANDCAPABILITY

CERTIFICATIONS

PROJECT MANAGEMENT

BUSINESSANALYSIS

BESPOKE LEARNING

DEVOPS

LEADERSHIP amp MANAGEMENT

MANAGED LEARNING SERVICES

T R A I N I N G F O R E V E R Y B U S I N E S S N E E D

Your partner in learning

Form a learning relationship that brings real continuous improvement to you and your organisation

The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations

Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future

PERSONAL LEARNING WHATEVER THE SCALE

A BETTER LEARNING EXPERIENCE

LEARN AT THE SPEED OF MODERN BUSINESS

LOCAL WHEREVER YOU ARE

LEARNING THAT STICKS

FLEXIBILITY AND VALUE COME AS STANDARD

THE QA WAY

Personal learning whatever the scale

Helping

EMPLOYERS

give their people the skills to meet tomorrowrsquos challenges

Helping

ENTERPRISE

transform performance and drive training efficiency

Helping

INDIVIDUALS

perform better through learning

We train organisations of all shapes and sizes from small businesses up to global enterprises

But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential

A better learning experience

Better learning brings back better benefits to your business

Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews

And we work hard to keep it that way

of our learners say their training will improve their job performance

ldquoWe are always confident that QAcan deliver quality training

to meet whatever needs we may have

Our attendee results prove that time after time QA deliverrdquo

News International

96 95

qualit y scoreRated by QA course attendees

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 2: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Modern business is always on the move To stay competitive your organisation needs to be able to adapt quickly to changing circumstances without expensive retooling or restaffing

Digital skills are what make this possible But they canrsquot work on their own Multi-skilled digital workers need to be supported by a business fluent in broader skills like leadership and project management

At QA wersquove been at the heart of the professional training industry for 30 years We help individuals develop their careers and organisations build the skills to transform their performance

Letrsquos take your next step together

Skills that drive growth in the digital age

SERVICE MANAGEMENT

APP amp WEB DEVELOPMENT

CRM amp SALES PERFORMANCE

BUSINESS APPLICATIONS

CYBER SECURITY

IT SYSTEMS

CLOUD COMPUTING

BUSINESS SKILLS

WORLD CLASSAPPRENTICESHIPS

BUSINESSDEGREES

TALENT ANDCAPABILITY

CERTIFICATIONS

PROJECT MANAGEMENT

BUSINESSANALYSIS

BESPOKE LEARNING

DEVOPS

LEADERSHIP amp MANAGEMENT

MANAGED LEARNING SERVICES

T R A I N I N G F O R E V E R Y B U S I N E S S N E E D

Your partner in learning

Form a learning relationship that brings real continuous improvement to you and your organisation

The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations

Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future

PERSONAL LEARNING WHATEVER THE SCALE

A BETTER LEARNING EXPERIENCE

LEARN AT THE SPEED OF MODERN BUSINESS

LOCAL WHEREVER YOU ARE

LEARNING THAT STICKS

FLEXIBILITY AND VALUE COME AS STANDARD

THE QA WAY

Personal learning whatever the scale

Helping

EMPLOYERS

give their people the skills to meet tomorrowrsquos challenges

Helping

ENTERPRISE

transform performance and drive training efficiency

Helping

INDIVIDUALS

perform better through learning

We train organisations of all shapes and sizes from small businesses up to global enterprises

But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential

A better learning experience

Better learning brings back better benefits to your business

Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews

And we work hard to keep it that way

of our learners say their training will improve their job performance

ldquoWe are always confident that QAcan deliver quality training

to meet whatever needs we may have

Our attendee results prove that time after time QA deliverrdquo

News International

96 95

qualit y scoreRated by QA course attendees

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 3: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

SERVICE MANAGEMENT

APP amp WEB DEVELOPMENT

CRM amp SALES PERFORMANCE

BUSINESS APPLICATIONS

CYBER SECURITY

IT SYSTEMS

CLOUD COMPUTING

BUSINESS SKILLS

WORLD CLASSAPPRENTICESHIPS

BUSINESSDEGREES

TALENT ANDCAPABILITY

CERTIFICATIONS

PROJECT MANAGEMENT

BUSINESSANALYSIS

BESPOKE LEARNING

DEVOPS

LEADERSHIP amp MANAGEMENT

MANAGED LEARNING SERVICES

T R A I N I N G F O R E V E R Y B U S I N E S S N E E D

Your partner in learning

Form a learning relationship that brings real continuous improvement to you and your organisation

The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations

Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future

PERSONAL LEARNING WHATEVER THE SCALE

A BETTER LEARNING EXPERIENCE

LEARN AT THE SPEED OF MODERN BUSINESS

LOCAL WHEREVER YOU ARE

LEARNING THAT STICKS

FLEXIBILITY AND VALUE COME AS STANDARD

THE QA WAY

Personal learning whatever the scale

Helping

EMPLOYERS

give their people the skills to meet tomorrowrsquos challenges

Helping

ENTERPRISE

transform performance and drive training efficiency

Helping

INDIVIDUALS

perform better through learning

We train organisations of all shapes and sizes from small businesses up to global enterprises

But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential

A better learning experience

Better learning brings back better benefits to your business

Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews

And we work hard to keep it that way

of our learners say their training will improve their job performance

ldquoWe are always confident that QAcan deliver quality training

to meet whatever needs we may have

Our attendee results prove that time after time QA deliverrdquo

News International

96 95

qualit y scoreRated by QA course attendees

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 4: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Your partner in learning

Form a learning relationship that brings real continuous improvement to you and your organisation

The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations

Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future

PERSONAL LEARNING WHATEVER THE SCALE

A BETTER LEARNING EXPERIENCE

LEARN AT THE SPEED OF MODERN BUSINESS

LOCAL WHEREVER YOU ARE

LEARNING THAT STICKS

FLEXIBILITY AND VALUE COME AS STANDARD

THE QA WAY

Personal learning whatever the scale

Helping

EMPLOYERS

give their people the skills to meet tomorrowrsquos challenges

Helping

ENTERPRISE

transform performance and drive training efficiency

Helping

INDIVIDUALS

perform better through learning

We train organisations of all shapes and sizes from small businesses up to global enterprises

But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential

A better learning experience

Better learning brings back better benefits to your business

Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews

And we work hard to keep it that way

of our learners say their training will improve their job performance

ldquoWe are always confident that QAcan deliver quality training

to meet whatever needs we may have

Our attendee results prove that time after time QA deliverrdquo

News International

96 95

qualit y scoreRated by QA course attendees

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 5: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Personal learning whatever the scale

Helping

EMPLOYERS

give their people the skills to meet tomorrowrsquos challenges

Helping

ENTERPRISE

transform performance and drive training efficiency

Helping

INDIVIDUALS

perform better through learning

We train organisations of all shapes and sizes from small businesses up to global enterprises

But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential

A better learning experience

Better learning brings back better benefits to your business

Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews

And we work hard to keep it that way

of our learners say their training will improve their job performance

ldquoWe are always confident that QAcan deliver quality training

to meet whatever needs we may have

Our attendee results prove that time after time QA deliverrdquo

News International

96 95

qualit y scoreRated by QA course attendees

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 6: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

A better learning experience

Better learning brings back better benefits to your business

Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews

And we work hard to keep it that way

of our learners say their training will improve their job performance

ldquoWe are always confident that QAcan deliver quality training

to meet whatever needs we may have

Our attendee results prove that time after time QA deliverrdquo

News International

96 95

qualit y scoreRated by QA course attendees

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 7: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Learning that sticks

VIDEO ON DEMAND

Your entire course broken down into modules which are easy to browse to get a preview of your

learning session

Available 5 days before your course

TR AINER SUPPORT

You get ongoing trainer support for 3 months after the

course

BEFORE THE COURSE

AFTER THE COURSE

ON THE COURSE

COURSE INFORMATION

We make sure you have all the information you need for a

stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace

If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work

All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course

PRE COURSE WORK

Upfront exercises that prepare you for your training and help you get the most out of your sessions

myQA

Recommendations for the next skills for your career and a way

to manage all of your training with us

EXPERIENCE

Our trainers all have real-world experience so they can use

relevant examples to bring your course to life

EXPERTISE

Our trainers are all experts in the subjects they teach

DELIVERY

Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills

VIDEO ON DEMAND

Once your course is over you get another 4 weeks of access to videos of every topic to help you

review revisit and revise

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 8: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life

Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need

Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you

Nobody makes it easier for you to learn

H O W D O YO U WA N T TO L E A R N

VIRTUALELE ARNING

CL ASSROOM

AT TEND FROM ANY WHERE

VIDEO BASED LE ARNING

IN OUR CENTRES

ON YOURPREMISES

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 9: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

EDINBURGH

MANCHESTERLEEDS

BIRMINGHAM

LONDON

Local to youwherever you areWherever you are in the country wersquore not far away

Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far

Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider

And if yoursquore further afield you can still get QA quality training by using our remote or online learning options

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 10: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Flexibility and value come as standard

Wersquoll help you get the most from your training budget

We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from

And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK

To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses

Learn in our nationwide training centres or we can come to you and

train on your premises

Train with confidence with the best pass rates and lowest cancellation

rates in the industry

Link to a live classroom from your home or office or choose our

awardndashwinning e-learning

Get great savings on your training with our flexible Skills Licence

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 11: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

What we offer

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 12: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Tomorrowrsquos training today

Nobody can prepare your employees better for tomorrowrsquos business challenges than we can

Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else

And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning

d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s

a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s

CESG Certified Training

a n d o v e r 1 0 0 m o r e

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 13: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

No one builds better experts

Our unique QA Authored courses bridge the gap between theory and real-world expertise

We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks

A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions

EXTENDING EXPERTISE

Authored

SKILLS THAT STAND OU

T

UNMISTAKEABLY QA

IND

US

TRY INSIGHT

CURRENT AND CUTTING

ED

GE

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 14: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project

PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates

Q A C O M P R O J E C T M A N A G E M E N T

App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills

HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio

Q A C O M A P P A N D W E B

Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey

Amazon Web Services Microsoft Azure Google Office365

Q A C O M C L O U D

DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments

Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git

Q A C O M D E V O P S

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 15: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation

Cyber Awareness Compliance Secure Development Incident Response

Q A C O M C Y B E R

IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money

Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple

Q A C O M T E C H N I C A L

Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them

ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000

Q A C O M S E R V I C E M A N A G E M E N T

Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business

BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma

Q A C O M B U S I N E S S A N A LY S I S

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 16: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices

ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring

Q A C O M L E A D E R S H I P

Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day

Microsoft Office Microsoft Windows Adobe Google Apps Web basics

Q A C O M B U S I N E S S A P P S

Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth

BRMP Business Relationships Communication Skills Customer Service

Q A C O M B U S S K I L L S

CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system

Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics

Q A C O M S A L E S

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 17: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

of employers who work with us say we add value

to their business

92

Internationally recognised degrees in modern business subjects

Campuses in Central London and Birmingham

Worldndashclass Apprenticeships Business Degrees

We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland

Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco

bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding

bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes

bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)

bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014

bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management

of our apprentices go on to full time employment

94

apprentices placed into technology businesses

since 2009

8000

A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M

Degrees built and delivered in partnership with the UKrsquos

leading universities

Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees

We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 18: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo

Graham Sephton Leeds City Council

Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S

We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants

QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery

Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects

We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation

As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels

QA ACADEMY

Centre of Excellence enablement underpinned by our unique Academy model

KNOWLEDGE TRANSFER

Retain IP through our knowledge transfer proposition

HIGHLY SKILLED CONSULTANTS

Industry-standard certifications and professional expertise

LEARNING MANAGEMENT

SMART SOURCING

SERVICE MANAGEMENT

PORTFOLIO MANAGEMENT

EMBEDDING LEARNING

DEVELOP STRATEGY

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 19: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Driving success for over 30 years

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 20: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

1985QA founded

1994QA Training the longest running

branch of the business was

formed

1999The introduction of

Hoskins allowed QA to lead the market in Project Management

and Business Analysis

2006QA and InterQuad

joined together to create the UKrsquos

largest technology training company

2008Expansion continued with the inclusion of Xpertise

letting us extend our provision of managed

services to our customers

85

100

NUMBER OF LEARNING EXPERTS AT QA

10

2009QA increased its presence in Northern England with the addition of Remarc

2011Joining with Aikona

deepened QArsquos expertise in Project

Management Training and Consultancy

2014F1 Computing provided key CRM and IT training to QA

109 220

154

2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232

C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E

transforming performancethrough learning

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 21: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

We have received very positive feedback attendees felt that the training had a personal touch

JudithSenior Development OfficerProject Lead BT South Tyneside

Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content

SarahLearning Design amp Creation Consultant CGI

The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas

SangitaProfessional Development Manager British Airways

Helping

BUSINESS

transform performance and drive training efficiency for over 30 years

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 22: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned

KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear

Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training

MalcolmSenior Project Manager National Grid

We are proud of the cultural shift in learning that has taken place in Northumberland

PaulLearning and Development Programme Manager Northumberland County Council

Helping the

PUBLIC SECTOR

transform performance and drive training efficiency for over 30 years

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 23: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Helping

INDIVIDUALS

improve their professional performance for over 30 years

The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier

SarahIT Project Manager PRUPIM

I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs

JacquiLearning and Development Consultant PGDS

The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning

SimonLearning amp Development Business Partner Carillion plc

Simon

Sarah

Jacqui

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 24: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

Transforming performance through learningAt QA we believe that learning makes people and organisations perform better

So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are

Let us help you start your learning journey today

speak to one of our learning advisors

0345 074 7978

visit

QA COM

or drop in to one of our national centres

BRIDGESKILLSTHE

GAPQA COM

For a list of our courses please visit

Page 25: Bridge the Skills Gap with QA · Your partner in learning. Form a learning relationship that brings real, continuous improvement to you and your organisation. The QA learning philosophy

BRIDGESKILLSTHE

GAPQA COM

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