briefing by neil reddy, executive director aist foundation university-industry relations roundtable
TRANSCRIPT
Stakeholder Collaboration to Close the Technical Skills Gap
Briefing by Neil Reddy, Executive Director
AIST Foundation University-Industry Relations Roundtable
MSSC: industry-led non-profit national certifying body with 700+ Authorized Assessment Centers in 44 states
Work and worker standards, curricula, assessments and certifications for the core technical competencies of front-line industrial jobs
Applicable to all front-line production jobs (6 million)
Applicable to all front-line material handling and distribution jobs (5.3 million)
Applicable to a broad population of: students, unemployed, under-utilized, career-changers, displaced & incumbent workers, and veterans
Gold Standard
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1998: Recognized by the federally created U.S. National Skill Standards Board (NSSB) as the “Voluntary Partnership” for all of manufacturing
Responsible under National Skill Standards Act for developing industry-led standards, assessments and certifications for front-line workers (entry-level through front-line supervisor)
2001: NSSB formally endorsed MSSC national standards. Standards development involved 700 companies, 4000 front-line workers, 300 experts, $9 million public & private funds
MSSC Background
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ANSI ISO Standard 17024 Accreditation (Dec 2011) for both CPT and CLT. Only U.S. Certification body with ISO 17024 for manufacturing and logistics.
Adopted by US DOL, US DOEd, US DOD, Job Corps, VA, Federal Prison System
Only Partner in the NAM-Endorsed Skill Certification System to receive two NAM endorsements CPT (2009) and CLT (2011)
“Overcoming the Manufacturing Skills Gap” Toolkit-NAM Taskforce on Competitiveness & the Workforce—Jay Timmons, President of NAM, and by Doug Oberhelman, Chair and CEO, Caterpillar and Chair of NAM Board
Background – cont’d
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Prepare the technologically-savvy, agile Industrial Athlete of the Future
MSSC Pipeline & Skills Deficit Solution
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Focus: Core competencies needed for agile, multi-disciplinary worker using more technology, more quickly
Deploy system of training, assessment and certification – based on industry-led, validated MSSC standards
Example: Successful ASE (Automotive Service Excellence) certification – the standard for automotive repair technicians
MSSC Strategy
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Critical Work Functions of Production
◦ Safety
◦ Quality Practices & Measurement
◦ Manufacturing Processes & Production
◦ Maintenance Awareness
◦ Green Production
Certified Logistics Associate (Foundational)
◦ Global supply chain life cycle, basic terminology, safety, quality, equipment, behavior, teamwork, communication, computers
Certified Logistics Technician (Mid-technical)
◦ Receiving, storing, ordering, packaging, shipping, inventory control, transportation modes, dispatch, tracking, measurement, metric conversion
Core Competencies
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Modular courses provided both in a blended learning mode (half instructor-led, half e-learning) or fully online (instructor mentored)
MSSC e-learning: computer-based simulation, multimedia, interactive
E-Learning Demo:
◦ CPT
◦ CLT
Course Length
◦ 35-45 hours for each CPT Module
◦ 28 hours for each CLT Module
Curriculum & Delivery
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Currency: Standards updated annually by industry subject matter experts. Courses and assessments aligned with standards
Infrastructure: 1300+ teachers, 430 CC & 120 HS assessment sites
Delivery: 80,000+ assessments & 65,000+ credentials
Currently in 44 states
Top 10: IN, OH, FL, WI, TX, SC, CA, NC, IL, CO
MSSC Progress
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Aligns well with NAM System partners Aligns well with Industry Sector credentials i.e., “AMTEC”
(Auto “Industrial Maintenance Technician (IMT)” credential active with VW and Nissan in TN)
Stackability
MSSC
CPT NIMS
AWS
SMEACT
Foundational
Manufacturing Career Pathway
MSSC
CLTASTL
APICS
Foundational
TDL Career Pathway
MSSC
CPTAMTEC
Auto Career Pathway
Foundational
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17 MSSC Authorized Assessment Centers: Beaver County Career and Technology Center Bethlehem AVTS Bucks County Community College Butler County Community College Central York High School Community College of Allegheny County Delaware County Community College Greater Altoona Career and Technology Center HACC- Central Pennsylvania's Community College Harrisburg Area Community College-York Campus Lehigh Career & Technical Institute Montgomery County Community College New Century Careers PA Career Link of Lancaster County PACL Erie County Pennsylvania College of Technology Pittsburgh Technical Institute
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PA MSSC Infrastructure
PA Assessment Delivery & Certification Attainment Assessments (Since 2007)
Certificates Pass Rate CPT 1,337 1,080 81% CLT 160 95 59% Total 1,497 1,175 78%
Public Private Partnerships: Industry, Secondary, Post-Secondary, WIBs, Associations/Chambers, ED groups, city and state governments
Imbed credentialing programs in secondary and post-secondary: for-credit, dual-credit, non-credit, approved state lists
State legislation to reward CTE credentials WIBs combine unemployment compensation with skills training Veterans programs Department of Corrections—CTE for incarcerated = tax payers
not tax burdens (DOL Bonding Program) Charity orgs: Good Will, United Way, Easter Seals, Salvation Army
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Collaboration for Successful Implementation
San Antonio Community partnership between the Alamo Colleges, ISDs, area cities, industry (AT&T, Boeing, Lockheed Martin, Pratt & Whitney, and Toyota), Manufacturers Association, regional WIB, and Economic Development offices
Junior & Senior FT, eight-week position that pays students $2,800 Toyota internships require: MSSC CPT-SF Junior Yr. & CPT-QP Senior Yr. Alamo Academies Success Rates: 42% of graduates receive jobs and the
remaining 58% go on to higher education. Alamo Academies visit http://www.alamo.edu/academies or contact
Executive Director, Gene Bowman, by e-mail at [email protected] phone (210) 831-6530
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Community Best Practices Secondary –Post Secondary “Alamo Academies”
2010-11 DOL Grant Partnership IUE/CWA, SW OH WIB, CC, & Industry: used ACT and MSSC CPT to credential 600 displaced workers
◦ 427 CPT gained employment◦ Additional 25% entered a postsecondary education/training program
SW OH WIB “Rapid Response” to credential 281 dislocated workers to acquire CPT certification
◦ 165 who earned CPT -122 found employment (74%)◦ Additional 42 entered a postsecondary education/training program
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Community Best Practices Diverse Populations “Southwestern OH”
Cincinnati State TCC: launched (02/2013) first “Get Skills to Work” veteran credentialing pilot (led by GE, Alcoa, Boeing, Lockheed Martin, the Gary Sinise Foundation and NAMs Manufacturing Institute)
◦ Graduated 68 veterans to date, with 80% either gaining full time employment (70% of those interviewed are hired within 30 days) or electing to enroll in school full-time within 60 days
◦ “Employer Partners Network” of over 50 employers in the region supports the Get Skills program
CPT Job Placement 71% Plus 19% entering postsecondary/education training program 90% Success
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Community Best Practices Diverse Populations “Southwestern OH” cont’d
333 CPT & CLT Certificants (Jan-June ‘13) Value of Certification
◦ 90% felt more confident on the job◦ 92% feel more comfortable with the language of the industry◦ 95% have a better understanding of the work functions◦ 94% are feel more able to adopt new tasks and technologies◦ 92% are more confident in working in a high performance/multi-task
environment◦ 94% feel more better prepared to work in a team environment◦ 94% feel more able to problem solve or handle emergency
situations
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MSSC Certificants Survey
Pipeline of skilled workers by embedding MSSC certification training into schools
Decreased recruitment costs by preferring job candidates with industry-recognized credentials
Elimination of company remedial training costs
Attract, motivate and retain qualified employees
Agile workers capable of keeping pace with technological change
Increased training ROI by targeting skills gaps benchmarked against standards
Employer Benefits
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Review industry-recognized credentialing and CC programs Adopt a recruitment policy—share with HR, Educators, gov’t Participate in credentialing programs w/industry SMEs Provide incentives for new & incumbent workforce to earn
credentials Write to State Government (Governor, DoED, DOL/WIBs & DWD) Communicate support of endorsed credentialing programs to
locale educators Engage in secondary internships, orientation, “school-to-work”
programs
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Employer “0” Cost Steps
Increases industry client base through MSSC network? and nationally recognized certification-based training
Increases student enrollment through on-demand e-learning solutions
Provides instructor training to increase skills and opportunities
Multiple delivery formats allow flexible scheduling Enables schools to offer certifications as well as degrees
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Benefits to Educators
