brilliant pr on a startup budget

58
INTRODUCTION BRILLIANT PR ON A STARTUP BUDGET Courtney Boyd Myers Founder, audience.io & 3460 Miles

Upload: courtney-myers

Post on 23-Aug-2014

14.329 views

Category:

Small Business & Entrepreneurship


20 download

DESCRIPTION

 

TRANSCRIPT

Page 1: Brilliant PR on a Startup Budget

INTRODUCTION

BRILLIANT PR ON A STARTUP BUDGETCourtney Boyd Myers Founder, audience.io & 3460 Miles

Page 2: Brilliant PR on a Startup Budget

INTRODUCTION

‣Working with Fueled, Makeshift, Transferwise, SecretEscapes + Percolate ‣Director of Audience Development at General Assembly London ‣Member of #10’s Tech City Advisory Group ‣Writer at Wired UK, The Daily Beast & The Next Web ‣Mentor at BBC WorldWideLabs, Seedcamp, Ignite100 ‣Community Member of Sandbox, Summit Series & ICE

COURTNEY BOYD MYERS (@CBM) FOUNDER, AUDIENCE.IO & 3460 MILES

Page 3: Brilliant PR on a Startup Budget

AGENDA

‣Setting the Foundation ‣Marketing 101 ‣Defining PR ‣Tools of the Trade ‣Media & PR ‣Q & A

Page 4: Brilliant PR on a Startup Budget

4

FIRST RULE OF PR: !

BRILLIANT PR ON A STARTUP BUDGET

DON’T PROMOTE A SHIT PRODUCT

Page 5: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

‣ Vision: The company’s long-term, aspirational business goals. What's the change you want to make in the world?

!‣ Mission: The company’s purpose and reason

for being. What are the big first steps to make that change?

!‣ Values: How will you make those choices,

changes and first steps?

MISSION, VISION + VALUES

Page 6: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

VISION: To become the world’s largest community for dreamers. !MISSION: To create the world’s best app that helps people remember and record their dreams. !VALUES: Curious, Data-Driven, Exploratory, and Secure

Page 7: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

“Many companies try to dive into driving awareness for their product or service before they figure out who they are, what they stand for, and what they are driving for. At Eventbrite, we set out 6 years ago to democratize the ticketing industry through innovative products and top notch support. The great news is that through all the growth we’ve had – in customers and in company size – these are still our primary areas of focus.”

-Julia Hartz, Co-Founder of Eventbrite

Page 8: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

MESSAGING

Text

It’s is the one thing you want to tell people about your startup. !-It needs to be compelling (NO BS!) and different from your competition.

Source

Page 9: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

MESSAGING

Text

It’s is the one thing you want to tell people about your startup. !-It needs to be compelling (NO BS!) and different from your competition. !!

Text

A fun online world where kids can adopt their very own monster, go on adventures, play games, solve puzzles, be creative, and communicate with their friends.

Page 10: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

TextText

Page 11: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

MESSAGING FOR A TWO-SIDED MARKET

Page 12: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

PRESS - ARE YOU READY?!“Patience is important. Media coverage is easier and more effective once you have a killer product. If you’re trying to create buzz too early, you’re doing it wrong.”

-MICHELLE ZATLYN, CO-FOUNDER OF CLOUDFLARE

!

Page 13: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

WHY DO YOU NEED PRESS?

1. Users 2. SEO 3. Building Credibility + Trust 4. Raising Money 5. Testing Out a New Idea 6. Recruitment

Source

Page 14: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

I NEED USERS!‣ Common but often misguided ‣ Entrepreneurs tend to set expectations too high ‣ Viral and WOM marketing are usually more

powerful channels for startups, but press is a great way to get the loop going.

‣ Target: Whatever your perspective customers or users read. A tool for small business might pitch Inc., while a sports app could target ESPN.

Source

Page 15: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

SEO‣ Getting wide press coverage across a variety of press outlets w/ PR 5+ scores is a great way

to boost your SEO

Source‣ Target: Low-hanging fruit; smaller blogs, sometimes the ones no one has heard of! And PR newswires.

Page 16: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

BUILDING CREDIBILITY

Source‣ Target: Go for big names!

Page 17: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RAISING MONEY‣ This is repeatedly the number

one benefit of getting press that startups mention to me

‣ To aim your story at investors mention impressive usage metrics or key hires

Source‣ Target: TechCrunch, The Next Web, GigaOm and the Wall Street Journal.

Page 18: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

TESTING OUT A NEW IDEA‣ Without more than 100 users, how can

you know if your MVP is right for the market? !

‣ It’s very tempting to use press to test an MVP but if it’s a total flop it will be burned permanently on the Internet

Source

Page 19: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RECRUITING‣ Attract new hires by showing off

your company’s culture or office space

‣ ZenDesk, GitHub, Evernote, and Fueled have all done this really well

Source‣ Target: Where your potential hires read! e.g. If you’re hiring developers,

try to get posted on Hacker News

Page 20: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

BEFORE PRESS‣Your product has been thoroughly alpha tested with not only friends, family but a wide group of users so you know it works

‣mTurk.com, followerwonk.com, usertesting.com, betali.st

‣You’re familiar with the media landscape and can name at least three journalists...

Page 21: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

UK/EUROPE TECH MEDIA@TheNextWeb • @MartinSFP !@TechCrunch • @MikeButcher • @IngridLunden !@TechCityNews

@AlexWoodCreates !@Informlio • @BenJRooney

@WiredUK • @Olivia_Solon !@tech_eu • @RobinWauters !@Telegraph • @Kate_Day !@GuardianTech • @CharlesArthur !!!

Page 22: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

FINDING THE JOURNALIST1. Do your homework !2. STALK / NETWORK !3. Get an introduction! !4. Invite them to a party! !5. Cocktail party rules apply !6. Give them a scoop!

Page 23: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

NOTHING BEATS NETWORKING

“The single most effective way to get an article on any publication is to know

someone at the publication.” - @DavidSpinks

Page 24: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

TOOLS OF THE TRADEHARO: “Help a Reporter Out” Help A Reporter connects news sources with journalists looking for their expertise. !MuckRack: Track Journalists and key words on Twitter, Facebook and Linkedin !Twitter

Page 25: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

READ!Blogs ‣Fred Wilson (A VC) — http://avc.com ‣Chris Dixon — http://cdixon.org ‣Paul Graham’s Essays — http://paulgraham.com ‣Hacker News — http://news.ycombinator.com ‣The Full Start - http://fullstart.com !!Newsletters ‣The Fetch http://thefetch.com ‣3460 Miles http://3460miles.com ‣Startup Digest http://startupdigest.com

Page 26: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

PR AGENCY COSTS

‣ $3K - $30K per month

‣ Try negotiating a "success-based" PR package that gives you the security of knowing that you will only pay for PR if certain pre-determined goals for coverage are met.

‣ If those goals are not met, you wont have to pay. If the goals are reached, you will be happy to pay, because you’re paying for actual results.

Page 27: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

STORY ANGLES‣Tell your story in different ways to different outlets that will appeal to the difference readerships. ‣Audiences vary widely across different brands, websites, and blogs

Page 28: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

WHAT’S THE STORY?•“We’ve launched” •Funding •Trend Stories •We’ve hit X # of users •New features •Acquiring •Big, new hire •Future plans

Page 29: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

PRESS GETS YOU MORE PRESS‣ Journalists read other publications to find

ideas for articles !

‣ Getting a good article on the right publications will lead to more press. For example, Feast, a SF based startup, landed an article in Greatist, which led to articles in Men’s Fitness and The Bold Italic.

Page 30: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

WRITING THE PITCH1. Be brief. 2. Craft an eye-catching subject line.  3. Don’t copy paste! Oh Hey Caroline at The Next Crunch.. !4. Give a reasonable time frame. 5. Say why it's DIFFERENT  6. Avoid jargon like DISRUPTIVE, CURATED, HYBRID, INNOVATIVE, GAME-CHANGING etc. !7. Give an offer if you can: Beta invites. App Codes. Exclusive details, etc. 

Page 31: Brilliant PR on a Startup Budget
Page 32: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

Page 33: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

Courtney B of the deep blue sea, Would you could you should you if you please When you’ve got a moment so free Let known when you could lend your ear to me?

Page 34: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGETSubject: Exclusive for TC: Launching XXX- make any blog look like a sexy iPad app !Hey Mike, !I’m George, the founder of XXX. !Launching XXX next week, on Thursday at noon EST and TC gets free reign on an exclusive before then. XXX makes any blog look and

behave like a native iPad app. We’re talking accelerometer aware column resizing, swipe to advance articles, touch navigation, home screen icon support, and more. We’ve built somecool tech to make this happen smoothly, and it works with your existing layout... !PS- Would also be happy to do giveaways to TC readers. Thanks again and feel free to reach out if you have anymore questions

(skype,phone,etc. listed below). !

Video Demo: http://vimeo.com/13487300 Live demo site (if you’re on an iPad): jasonlbaptiste.com Feature overviews: http://padpressed.com/features My contact info: [email protected] , Phone:xxx.xxx.xxxx, Twitter: @xxx, Skype: xxx !-George

#xxx.xxx.xxxxYou Should Check Out xxx.com

Page 35: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

GIVE WRITERS EVERYTHING THEY NEEDProvide external links (not attachments) to: •Awesome Videos •Beautiful, High-Res Photos •Company Facts: Founded Date, Funding Details, # of employees, Founder’s Names, etc. Be Available! !

Page 36: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

AFTER THE PITCH

1. Follow up! - Appropriate time on this? One week? 3-4 days? !2. Handling multiple outlets. Tell Multiple Stories. And Don't be misleading.  !3. Don't break your own embargo.  !

Page 37: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

TIPS FOR YOU-Don’t be afraid to ask questions. Is this on or off the record? What’s the story angle? Do they require exclusivity? !-Don’t say “we have no competitors” -- choose your competitors are or the media will choose for you. !- Put yourself in the mindset of the journalist. How will this story get them on Techmeme or featured by their editors? Is it like stories the journalist has written before? !-Be good to the journalist. Don’t just hit them up when you need them. They want your scoops, tips, etc. since you’re on the ground in the midst of it all.

Page 38: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

TAKE NOTES FROM

Page 39: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

WAKEFIELD’S PAPER NAPKIN PITCH ‣ The Paper Napkin Pitch started because TechCrunch said they’d

write about one of Wakefield’s events but needed a new angle other than just an event cover.

‣ So the Founders came up with the idea of having attendees write ideas on napkins and win prizes: “The Paper Napkin Pitch”.

‣ They submitted it to TechCrunch, but didn't hear a damn thing so they put it on the back burner.

‣ Then day of their event came around and TechCrunch published the article so they had to cobble it together with last-minute prizes.

‣ But now the Paper Napkin Pitch is their most desirable sponsorship picking up brands like American Airlines and SXSW.

Page 40: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

SLIDEBEAN‣ Scored blog posts on TechCrunch and The Next Web ‣ Took 3 months to plan in advance ‣ Took Time to Develop Relationships ‣ Followed + interacted w/ journalists on social

networks ‣ Took photos personalized for journalist in their

travels around the world ‣ Kept pitch email short + sweet ‣ Submitted through Tips to TechCrunch

Source

Page 41: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

BESPOKY‣ To showcase their startup’s progress, they developed

an Instagram strategy where each week they collate all the work they've accomplished into an animated GIF.

‣ While basic, it’s a great way for people to see what they've been doing

‣ It’s also a weekly reminder to keep the momentum going and accomplish great new Instagrammable things!

‣ http://instagram.com/p/oJKdQjhsQq/

Page 42: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

STUNT PR

Page 43: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

FRECKLE’S EVERYTIMEZONE

Page 44: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

BABELVERSE‣ In 2012, Babelverse live translated the US

president Barack Obama’s 2012 State of the Nation address into up to 6,796 languages (ie all of them) !

‣ The press releases duly went out and TechCrunch and CNN were among those to pick the story up. !

‣ Meanwhile, Dunne, de Bornial and their designer did an all-nighter to pull it off. “We were like – ‘make it live, make it live!” Dunne recalls.

Page 45: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

SHUTL‣ Shutl, a venture capital-backed UK startup

that delivers goods purchased online with haste, has sent a letter to Usain Bolt, whom I trust does not need an introduction. !

‣ In it, the company promises the man 1 percent equity in the venture and “all the McNuggets” he needs. In return, Bolt has to spare up to 2 hours of time to help Shutl set the world record for fastest delivery – again.

Page 46: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

USING SOCIAL GOOD AS PR

Your actions speak louder than words.

Page 47: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

EVENTS AS PR

Page 48: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

CONTENT MARKETING AS PR• Write brilliant blog posts

showcasing your expertise !

• Content marketing can be easily enhanced with social media marketing and content syndication !

• Your content marketing should support your company’s SEO efforts

Page 49: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

WHEN IN DOUBT, HIT IT BIG ON YOUTUBE

!!!

•Viewed more than 12.5 million times •Instantly went viral + jointly conveyed the brand personality and the benefits of the service deftly.

Page 50: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

AMPLIFY YOUR PR WITH SOCIAL MEDIA •Improve your inbound !•Make more original content !•ENGAGE!- Like, Share, RT; Answer questions, tweets, comments, etc. !•Be opinionated !•Throw a Party (Get to know people IRL first) !•Make your details public + up to date !

Page 51: Brilliant PR on a Startup Budget

51

SOCIAL MEDIA: TOOLS OF THE TRADE !

BRILLIANT PR ON A STARTUP BUDGET

•Facebook •Twitter/Twitter Ads •Pinterest •Tumblr •LinkedIn •Foursquare •YouTube •Instagram •Mention •Hootsuite •Buffer

Page 52: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

IF ALL ELSE FAILS, GET NAKED

Page 53: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPSGet Involved

Page 54: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPSGet Involved !Make Friends with Founders, Investors, Journalists, Startup Wannabes, Coworking Space Heads, the Cleaning Ladies and everyone in between

Page 55: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPSGet Involved !Make Friends with Founders, Investors, Journalists, Startup Wannabes, Coworking Space Heads, the Cleaning Ladies and everyone in between !READ, FOR THE LOVE OF GOD READ. !

Page 56: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPSGet Involved !Make Friends with Founders, Investors, Journalists, Startup Wannabes, Coworking Space Heads, the Cleaning Ladies and everyone in between !READ, FOR THE LOVE OF GOD READ. !Tweet.

Page 57: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPSGet Involved !Make Friends with Founders, Investors, Journalists, Startup Wannabes, Coworking Space Heads, the Cleaning Ladies and everyone in between !READ, FOR THE LOVE OF GOD READ. !Tweet. !Write.

Page 58: Brilliant PR on a Startup Budget

BRILLIANT PR ON A STARTUP BUDGET

RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPSGet Involved !Make Friends with Founders, Investors, Journalists, Startup Wannabes, Coworking Space Heads, the Cleaning Ladies and everyone in between !READ, FOR THE LOVE OF GOD READ. !Tweet. !Write. !Be happy. But know it’s OK and TOTALLY NORMAL to be sad, angry, frustrated, disappointed and insanely crazy too.