bringing learning alive through the human touch: a keynote for paradise valley community college...

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This is a semi-esoteric slide deck from a keynote given at Paradise Valley Community College's annual Employee Convocation ceremony on August 13, 2013 in Paradise Valley, Arizona. The slides contain an outline of the 45-minute keynote address titled "Bringing Learning Alive Through the Human Touch" and provide information for social media connection via Twitter hashtag #PVCTHT. Slide content is based on Jill Schiefelbein's research with online students. Six key elements for the human touch in virtual and online environments are provided, including: Communication, Consistency, Organization, Personalization, Connection and Involvement. Links to supplemental materials are provided to http://impromptuguru.com/what-students-want and http://impromptuguru.com/start-here-area for further learning. About the Creator and Speaker: Jill Schiefelbein is an accomplished speaker, author, professor, and business owner. She is the owner of Impromptu Guru, a communication consulting company that was named Gilbert Arizona’s 2012 “Rookie of the Year” less than a year after its inception. In 2013, the WNBA’s Phoenix Mercury named Impromptu Guru owner Jill Schiefelbein its official communication and media coach. She is also the host of “Communication Nation,” a business communication talk show on VoiceAmerica’s Business Channel that discusses how small changes in behavior can impact an organization’s bottom line. She works with professional athletes, politicians, business executives, and corporations to improve their communication, presentation and messaging strategies. In the higher education space, Schiefelbein is entering into her tenth year teaching at Arizona State University, and regularly contributes to print and digital products about online education, communication and technology. Learn more and view a full list of presentations and publications at http://impromptuguru.com

TRANSCRIPT

Page 1: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013
Page 2: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

I’m experiencing “The Human Touch” with

@impromptuguru #PVCTHT

Page 3: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

one cannot not communicate

#PVCTHT

Page 4: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

student

#PVCTHT

content

student

teacher

3 types of interactivity

Page 5: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

impromptuguru.com/what-students-want

Page 6: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Key Themes

• Communication• Consistency• Organization• Personalization• Connection• Involvement

Page 7: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Communication

• Multiple channels• Frequency• Personal touch• Reminders• Clear and organized

Page 8: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Consistency

• Structured schedules• Weekend work ability• Consistent due dates• Timely grading feedback• Regular “check-ins”

Page 9: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Organization

• Easy-to-access materials• Clear directions• Simple navigation• Examples• Posting regularity

Page 10: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Personalization

• Want to know YOU• Want to hear YOUR experience• Want to see YOUR view• Want to learn from YOUR mistakes• Want to be connected to YOU

Page 11: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Connection

• Connect to the material• Connect to each other• Connect to you• Connect to real examples• Connect to current job

Page 12: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

#PVCTHT

The Human Touch: Involvement

• Ask them for advice• Ask them to collaborate• Ask them for input• Ask them for feedback• Ask them to teach

Page 13: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

one cannot not communicate

#PVCTHT

Page 14: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

What is your favorite take away? via

@impromptuguru #PVCTHT

Page 15: Bringing Learning Alive Through the Human Touch: A Keynote for Paradise Valley Community College Employee Convocation August 13, 2013

thank you

#PVCTHT

[email protected]