british standard asset management part 1 pas 551v3

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    PAS 55-1

    PAS 55-1 v3 1 of 25 BSI August 2003

    Asset management

    Part 1: Specification for the optimized management of physical

    infrastructure assets

    WARNING: THIS IS A DRAFT AND MUST NOT BE REGARDED OR USED AS A

    BRITISH STANDARD

    This draft is issued to allow comments from interested parties.

    No copying is allowed, in any form, without written permission from BSI except as permitted

    under the Copyright, Designs and Patent Act 1988 or for circulation within a participatingorganization for briefing purposes. Electronic circulation is limited to dissemination by email

    within such an organization.

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    Acknowledgement

    The development of this Asset Management Publicly Available Specification (PAS) has been

    led by the Institute of Asset Management (IAM), with the assistance of the following

    co-operating organizations and individuals:

    Sponsors and Review Panel

    AWG plc

    FaberMaunsell Ltd

    Lloyds Register

    LogicaCMG

    London Power Networks plc

    National Grid Transco plc

    Northumbrian Water plc

    Network RailSevern Trent Water plc

    The Woodhouse Partnership Ltd

    Yorkshire Electricity Group

    In addition to the above, representatives of the following organizations were also part of the

    review panel and steering committee for the development of this PAS:

    CIPFA (The Chartered Institute of Public Finance and Accountancy)

    DfT (Department for Transport)

    Halliburton KBR

    Health & Safety Executive

    Interbrew

    London Underground Ltd

    Ministry of Defence (Defence Logistics Organisation)

    Ofgem (The Office of Gas and Electricity Markets)

    OFWAT (The Office of Water Services)

    ORR (Office of the Rail Regulator)

    UK National Air Traffic Services Ltd

    Co-ordinating and Drafting Group and their responsibilities

    John Woodhouse Project chairman

    David Ford Project secretary and contractual mattersMartin Cottam Technical issues

    Moss Mustafa Producing draft and subsequent revisions

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    ContentsPage

    Acknowledgement 2

    Foreword 4

    0 Introduction 5

    0.1 What is asset management? 5

    0.2 Compatibility with other standards 7

    1 Scope 10

    2 Normative references 10

    3 Terms and definitions 10

    4 Asset management system elements 13

    4.1 General requirements 13

    4.2 Asset management policy and strategy 13

    4.3 Asset management information, risk assesment and planning 15

    4.4 Implementation and operation 18

    4.5 Checking and corrective action 21

    4.6 Management review and continual improvement 23

    Bibliography 24

    Figure 1 Scope and vital business context of this PAS in relation to the other critical

    categories of assets 7

    Figure 2 The relationship between the asset management system, the organizational

    strategic plan and stakeholders 9

    Figure 3 Asset management system elements 13

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    Foreword

    This Asset Management Publicly Available Specification (PAS) has been developed in

    response to demand from industry for a standard for carrying out asset management. It is

    applicable to any organisation where physical assets are a key or critical factor in achieving its

    business objectives and in achieving effective service delivery.

    As a response to this level of interest, the decision to develop a formal reference document for

    asset management as a PAS, rather than a traditional BS or ISO standard, was taken in order to

    meet this demand at the earliest opportunity.

    To ensure consistency with other related business system standards and to facilitate its

    alignment or integration, it was considered that asset management would be best standardised

    as a specification, with the information on implementing asset management being distilled into

    key requirements. The criterion for including such requirements has been that, without them,

    the asset management system would be regarded as deficient.

    This PAS has been based on the familiar BS ISO format comparable with widely adoptedstandards such as ISO 14001 and OHSAS 18001.

    This approach helps to facilitate the conversion of this PAS into a BS or an ISO if there were a

    market requirement to do so. A further benefit of this approach is that it enables organizations

    to more readily assess their asset management systems, in a similar manner to assessments

    using existing BS ISO management systems e.g. ISO 14001.

    This PAS is published in two parts:

    - Part 1: Specification for the optimized management of physical infrastructure assets;

    - Part 2: Guidelines for the application of PAS 55-1.

    Consultation

    This PAS has been developed in consultation with a large number of major organizations and

    individuals that are active and proficient in the field of asset management (see

    acknowledgement). It has also been made widely available for general public comment.

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    0 Introduction

    0.1 What is asset management?

    Asset Management is simply the optimum way of managing assets to achieve a desired and

    sustainable outcome.

    The practice is surprisingly modern and it has roots in many disciplines, practices, industries

    and countries. Much of its value stems from the universal and unifying principles on which it

    is founded and this has enabled it to be increasingly applied across a wide range of industries

    and organizations covering assets as diverse as financial portfolios, digital data, public utility

    networks and oil production/processing.

    As the application of asset management has evolved, its focus and usage has varied

    considerably, not only between different industries, but also between organisations within the

    same industry. The development of this PAS is a reflection on the level of maturity that asset

    management is reaching in some sectors where the need for common specifications andstandards is recognised.

    With a subject that has such a wide application, it is necessary to set out the scope and context

    in which any standard for asset management is intended to apply.

    This PAS is specifically intended to cover:

    the management of physical infrastructure assets (hereinafter referred to as asset(s) see

    3.1), and in particular the assets that form the main element of our built environment

    such as utility networks, power stations, railway systems, oil and gas installations,

    manufacturing and process plant, buildings, airports, etc.

    asset management from an organizational perspective. It is intended to apply in cases

    where an organization is primarily dependent on the function of its assets in the

    delivery of services or products, and where the success of an organization is

    significantly influenced by the stewardship of the assets. In such cases, a formal

    approach to asset management will contribute directly to the business capability and

    performance of the organization.

    The objective of asset management in this context is to ensure (and to be able to demonstrate)

    that the assets deliver the required function and level of performance in terms of service or

    production (output), in a sustainable manner, at an optimum whole-life cost withoutcompromising health, safety, environmental performance, or the organizations reputation. For

    the purposes of this PAS, asset management is defined as:

    systematic and coordinated activities and practices through which an organization

    optimally manages its physical assets, and their associated performance, risks and

    expenditures over their lifecycle for the purpose of achieving its organizational

    strategic plan (see 3.2),

    and organizational strategic plan is defined as:

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    the overall long-term action plan for the organization that is derived from and

    embodies its vision, mission, values, business policies, objectives and the management

    of its risks (see 3.13).

    The principle benefits of asset management, in no particular order, are:

    enhanced customer satisfaction from improved performance and control of product or

    service delivery to the required standards;

    improved health, safety and environmental performance;

    optimized return on investment and/or growth through efficient stewardship of assets;

    the ability to demonstrate best value for money within a constrained funding regime;

    evidence, in the form of controlled and systematic processes, to demonstrate legal,

    regulatory and statutory compliance;

    improved risk management and corporate governance, and a clear audit trail for the

    appropriateness of decisions and risks taken;

    improved corporate image, the benefits of which may include enhanced shareholder

    value, improved marketability of product/service, greater staff satisfaction and more

    efficient and effective procurement from the supply chain;

    the ability to demonstrate that sustainability is actively considered as part of asset

    utilisation and selection.

    The management of the physical assets is only one of the five broad categories of assets that

    have to be managed collectively in order to achieve the organizational strategic plan. These

    other categories are: human assets, information assets, intangible (reputation etc) assets andfinancial assets. The scope of this PAS has been limited to "physical infrastructure assets".

    Nonetheless, the management of these assets is inextricably linked to these other categories of

    assets; however within this PAS they are only considered where they have a direct impact on

    the optimized management of the physical assets. The scope of this PAS in relation to the

    other critical categories of assets is illustrated in Figure 1. Figure 2 provides an illustration of

    the relationship between the asset management system, the organizational strategic plan and

    stakeholders. Figure 3 illustrates the asset management system elements specified in this

    PAS.

    It should be noted that although aspects of human factors such as leadership, motivation and

    culture are outside the scope of this PAS, they are critical to the successful achievement of

    asset management and require due consideration. This is applicable to the organizations

    managers, employees, contractors and suppliers.

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    Figure 1 Scope and vital business context of this PAS in relation to the other critical

    categories of assets

    This PAS is applicable to any physical asset intensive business, such as is found in the energy,

    transport, manufacturing and utilities industries, where the greatest expenditure, effort,

    dependency and risks are associated with the physical assets.

    It is applicable to any organization that has, or intends to manage or invest in, a significant

    portfolio of assets where the management of the assets is key to the effective delivery of

    service, product or other business objectives. It is also applicable to organizations where thereis a business or public accountability requirement to demonstrate best value in the safe

    management of assets e.g. education and health services.

    0.2 Compatibility with other standards

    The structure of this PAS has been aligned to that of ISO 14001:1996 and OHSAS

    18001:1999 and has taken due consideration of the provisions of ISO 9001:2000 in order to

    enhance the compatibility between these documents and this PAS for the benefit of the user

    community. This PAS is based on the Plan-Do-Check-Act (PDCA) methodology which is also

    fundamental to the process approach promoted in ISO 9001:2000. The two methodologies are

    considered to be compatible.

    Physical

    AssetsFinancial

    Assets

    Human

    Assets

    Information

    Assets

    Intangible

    Assets

    Total

    Business

    Important interface:

    motivation, communication,

    roles & responsibilities,

    knowledge, experience,

    skills, competence,

    leadership, teamwork

    Important interface:

    reputation, image, morale,

    constraints, social impact

    Important interface: life

    cycle costs, capital

    investment criteria,

    operating costs

    Important interface:condition, performance,

    activities, costs &

    opportunities

    Vital context: business

    objectives, policies,

    regulation, performance

    requirements, risk mgmt.

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    The model adopted in the PAS is of a coherent and interconnected set of activities and

    procedures which collectively constitute the PDCA cycle with continual improvement being

    an integral part of that cycle.

    The requirements can be met by adopting a procedure based approach as used in the text. Note

    that procedures may or may not be documented. Many procedures can be simply written asdescriptions of processes and, taken together with other elements of the system, such as

    defined responsibilities and authorities, trained and competent personnel, etc. provide the

    control required to meet the needs of the organization. It is also important to note that the

    requirements of this PAS are prescriptive only to the extent that they define what has to be

    done. The PAS does not define how they are to be done. That is for the organization to

    determine according to their assessed needs.

    The requirements of this PAS can also be met by organizations adopting a process approach.

    ISO 9001:2000 promotes the concept of a quality management system consisting of activities

    which may be managed most effectively when organized as interacting processes .

    This specification would enable an organisation to align or integrate its asset management

    system with related management systems.

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    Figure 2 The relationship between the asset management system, the organizational strateg

    Organizational strategic plan

    Asset systems or business units

    Asset types,

    processes,

    procedures

    & standards

    Legal and stakeholder requirements and expectations(customers, shareholders, regulators, employees, suppliers, society etc)

    Optimized AM strategy, objectives,

    performance targets & plans

    Monitoring

    performance

    (processes & a

    and asset cond

    Continual

    improvement

    Asset

    Management

    System

    Other

    requirements

    & systems

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    1 Scope

    This part of PAS 55 specifies the requirements for an asset management system for

    physical infrastructure assets including components thereof e.g. generators, pumps,

    rolling stock, any software code that is critical to the delivery of the function of theasset. The management of physical infrastructure assets is inextricably linked to the

    management of all other aspects of a business. These other aspects are only

    considered where they have a direct impact on the management of physical

    infrastructure assets.

    PAS 55 is not applicable to the management of other assets e.g. reputation,

    knowledge, finance.

    This PAS is applicable to all sizes of business, from small to medium enterprises

    through to multinationals and to any organization that wishes to:

    a) implement, maintain and improve an asset management system;

    b) assure itself of its conformance with its stated asset management policy and

    strategy;

    c) demonstrate such conformance to others;

    d) seek certification/registration of its asset management system by an external

    organization;

    e) make a self-determination and self-declaration of conformance with this asset

    management PAS.

    2 Normative references

    There are no normative references at present.

    3 Terms and definitions

    For the purposes of this PAS, the following terms and definitions apply.

    3.1

    asset(s)

    plant, machinery, property, buildings, vehicles and other items and related systems

    that have a distinct and quantifiable business function or service

    NOTE 1 This definition reflects the scope of this PAS.

    NOTE 2 This definition includes any software code that is critical to the delivery of the function of theasset.

    3.2

    asset management

    systematic and coordinated activities and practices through which an organization

    optimally manages its physical assets, and their associated performance, risks and

    expenditures over their lifecycle for the purpose of achieving its organizational

    strategic plan

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    3.3

    asset management objectivespecific outcome or achievement required of assets, asset types and/orasset system(s)

    in order to achieve the asset management strategy

    NOTE It is essential that such outcomes are linked either directly or indirectly to providing theproducts or services delivered by the total business to its customers or end users.

    3.4

    asset management policy

    overall intentions and direction of an organization, related to the assets and the

    framework for the control of asset related processes and activities, that are derived

    from and consistent with the organizational strategic plan

    3.5

    asset management strategy

    overall long-term action plan for the assets, asset types and/orasset system(s) that is

    derived from and consistent with the asset management policy and organizational

    strategic plan

    3.6

    asset performance/condition targetspecific level of performance or condition required of the assets, asset types and/or

    asset system(s) in order to achieve the asset management objective

    3.7

    asset system

    set of assets that interact and/or are interrelated so as to deliver a required business

    function or service

    3.8

    critical assets

    assets (or sub set components thereof) that are identified as being critical (now or in

    the future) to achieving the asset management policy, strategy and objective

    NOTE The assets can be safety-critical, environment-critical and/or performance-critical, and canrelate to legal, regulatory and/or statutory requirements.

    3.9

    information

    data in context

    3.10

    infrastructure

    system of core assets, facilities and/or equipment

    3.11

    life cycle

    time interval that commences with the identification of the need for an asset and

    terminates with the decommissioningof the asset or any liabilities thereafter

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    3.12

    optimize

    achieve by a quantitative, or qualitative method as appropriate, the best value

    compromise between conflicting factors such as performance, costs and retained risk

    within any non-negotiable constraints

    Note: within constraints does not absolve the organization from meeting all of the requirements ofthis specification e.g. insufficient resources to achieve an asset management requirement (stipulated inPAS 55-1) would not be considered to be a valid constraint.

    3.13

    organizational strategic plan

    overall long-term action plan for the organization that is derived from and embodies

    its vision, mission, values, business policies, objectives and the management of its

    risks

    NOTE Some organizations call this a Corporate Plan, Corporate Strategic Plan, Business Plan, etc.

    3.14

    stakeholder

    person or group having an interest in the organizations performance, success or the

    impact of its activities

    NOTE 1 Examples include customers, shareholders, financiers, regulators, statutory bodies,employees, contractors, suppliers, unions, or society.

    NOTE 2 A group can comprise an organization, a part thereof, or more than one organization.

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    4 Asset management system elements

    Figure 3 Asset management system elements

    4.1 General requirements

    The organization shall establish, document, implement and maintain an asset

    management system and shall continually improve its effectiveness in accordancewith the requirements set out in the whole of clause 4.

    The organization shall define the scope of its asset management system.

    Where an organization chooses to outsource any process that affects conformity with

    these requirements, the organization shall ensure control over such processes. Control

    of such outsourced processes shall be identified within the asset management system.

    4.2 Asset management policy and strategy

    4.2.1 Asset management policy

    The organizations top management shall authorize an overall asset management

    policy.

    Asset

    Management

    System

    Implementation

    & operation

    4.4

    Checkin

    g&

    corrective

    action

    4.5

    Managem

    ent

    Review

    4.6

    Policy&Strategy4.2

    AMInfo,riskassessment&planning4.3

    Asset

    Management

    System

    Implementation

    & operation

    4.4

    Checkin

    g&

    corrective

    action

    4.5

    Managem

    ent

    Review

    4.6

    Policy&Strategy4.2

    AMInfo,riskassessment&planning4.3

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    The policy shall:

    a) be derived from and be consistent with the organizational strategic plan;

    b) provide the framework which, together with the organizational strategic plan,

    enables specific asset management objectives, targets and plans to beproduced;

    c) be consistent with the organizations overall risk management framework;

    d) be appropriate to the nature and scale of the organizations assets and

    operations;

    e) clearly state the overall/broad asset management objectives;

    f) clearly state that asset management shall be directed to achieve the

    organizational strategic plan;

    g) include a commitment to continual improvement of the asset management

    process;

    h) include a commitment to comply with current applicable legislation,

    regulatory and statutory requirements and with other requirements to which

    the organization subscribes;

    i) be visibly endorsed by top management;

    j) be documented, implemented and maintained;

    k) be communicated to all relevant employees and relevant third parties including

    contractors with the intent that these persons are made aware of their

    individual asset management-related obligations;

    l) be available to stakeholders where appropriate;

    m) be reviewed periodically to ensure that it remains relevant and consistent with

    the organizational strategic plan.

    Note: There may also be functional asset managementpolicies for the key asset managementrelatedtasks to provide guidance to managers and a clear framework in which decisions can be made e.g.policy for capital investment.

    4.2.2 Asset management strategy

    The organization shall establish and maintain a long-term asset management strategy.

    The strategy shall:

    a) be derived from and be consistent with the asset management policy and the

    organizational strategic plan;

    b) identify and clearly state the function(s) and performance requirements of itsassets, asset types or asset systems as appropriate. These function(s) and

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    performance requirements shall include the consideration of the provision of

    service(s) and/or products to its customers. It shall also identify and consider

    the requirements of all other relevant stakeholders including health, safety,

    sustainability and environmental performance requirements;

    c) take account of the risk assessment (see 4.3.2) and shall identify those assetsor asset systems that are critical;

    d) be optimized;

    e) provide sufficient information and direction including an action plan with

    defined timescales and responsibilities to enable effective asset management

    objectives, targets and plans to be produced;

    f) consider the lifecycle of the assets, asset types or asset systems;

    g) be reviewed periodically to ensure that it remains effective and consistent withthe asset management policy and organizational strategic plan. Where

    necessary the strategy shall be amended accordingly.

    4.3 Asset management information, risk assessment and planning

    4.3.1 Asset management information system

    The organization shall establish and maintain an asset management information

    system(s). The system(s) shall be designed and maintained to provide adequate

    support and information to the organization in meeting all of the requirements set out

    in clause 4 of this specification. It shall include provision to support the development

    and implementation/achievement of the asset management policy, strategy, riskassessment and control, objectives, targets, plans. It shall also support all of the

    requirements related to implementation and operation (see 4.4), checking and

    corrective actions (see 4.5) and the management review (see 4.6).

    The information shall be accessible to all relevant employees and other relevant third

    parties including contractors as appropriate.

    Where separate asset management information systems exist, the organization shall

    ensure that the information provided by these systems is consistent.

    4.3.2 Risk identification, assessment and control

    The organization shall establish and maintain procedures for the ongoing

    identification of asset or asset management related hazards, failures and potential

    losses, the assessment of their risks and the identification and implementation of

    necessary control measures. Risk identification, assessment and control methods shall

    be appropriate to the level of risk under consideration.

    The risk assessments shall consider the probability of an event and all of its

    consequencesand shall include:

    a) physical failure risks, such as functional failure, accidental, malicious damageor terrorist action;

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    b) operational risks, including the control of the asset, human factors and all

    other activities which affect its performance, condition or safety;

    c) natural environmental events (storm, floods, etc.);

    d) factors outside of the organisations control, such as failures in externally

    supplied materials and services;e) stakeholder risks, such as failure to meet regulatory performance requirements

    or reputation damage;

    f) asset related design, specification, procurement, construction, installation and

    de-commissioning risks as appropriate.

    The organization shall ensure that the results of these assessments, and the effects of

    these controls, are considered and where appropriate provide input into:

    1) the asset management strategy;

    2) asset management objectives and targets;

    3) asset management plans;

    4) the determination of requirements for the design, specification, procurement,

    inspection, monitoring, maintenance, refurbishment and replacement of assets;

    5) identification of adequate resources including staffing levels;

    6) identification of training needs and skills (see 4.4.2);

    7) development of operational controls (see 4.4.6);

    8) the organizations overall risk management framework;

    The organization shall document and keep this information up to date.

    The organizations methodology for hazard identification and risk assessment shall:

    i) be defined with respect to its scope, nature and timing to ensure it is proactive

    rather than reactive;

    ii) include, where appropriate, the assessment of how risks change or may change

    over time and usage;

    iii) provide for the classification of risks and identification of those that are to be

    avoided, eliminated or controlled by asset management objectives, targets and

    plans (see 4.3.4 , 4.3.5 and 4.3.6);

    iv) be consistent with the organizations operating experience and the capabilities

    of risk control measures employed;

    v) provide for the monitoring of required actions to ensure both the effectiveness

    and the timeliness of their implementation (see 4.5.1).

    4.3.3 Legal, regulatory, statutory and other asset management requirements

    The organization shall establish and maintain a procedure for identifying and

    accessing the legal, regulatory, statutory and other asset management requirements

    that are applicable to it.

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    The organization shall keep this information up-to-date. It shall communicate relevant

    information on legal and other requirements to its employees and other relevant third

    parties including contractors.

    4.3.4 Asset management objectives

    The organization shall establish and maintain documented asset managementobjectives at each relevant function and level within the organization. The objectives

    shall be derived from and be consistent with the asset management strategy.

    When establishing and reviewing its objectives, an organization shall consider its:

    a) legal, regulatory, statutory and other requirements;

    b) asset related risks;

    c) technological and other options;

    d) financial, operational and business requirements;

    e) the views of appropriate stakeholders.

    The objectives shall:

    1) be consistent with the organizations commitment to continual improvement;

    2) be quantified (where practicable);

    3) be communicated to all relevant employees and relevant third parties including

    contractors with the intent that these persons are made aware of their

    individual obligations;

    4) be reviewed periodically to ensure that they remain relevant and consistent

    with the asset management strategy. Where necessary the objectives shall be

    amended accordingly.

    4.3.5 Asset performance/condition targets

    The organization shall establish and maintain documented performance and/or

    condition targets appropriate to the needs of the organization. The targets shall be

    derived from and be consistent with the asset management objectives.

    These targets shall be:

    a) optimized to an appropriate level of detail;

    b) specific, measurable, achievable, relevant and time-based (where practicable);

    c) communicated to all relevant employees and relevant third parties including

    contractors with the intent that these persons are made aware of their

    individual obligations;

    d) be reviewed periodically to ensure that they remain relevant and consistent

    with the asset management objectives. Where necessary the targets shall be

    amended accordingly.

    NOTE Performance targets can be set for individual assets, asset types and/or asset system(s).

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    4.3.6 Asset management plans

    The organization shall establish and maintain asset management plans for achieving

    its asset management strategy, objectives and targets including design, capital works,

    maintenance, decommissioning, availability of spares and work delivery plans.

    The plans shall be optimized and then prioritized, and the organization shall providefor the effective and efficient delivery of these plans.

    This shall include documentation of:

    a) the designated responsibility and authority for achievement of objectives and

    targets at relevant functions and levels of the organization;

    b) the means and time-scale by which objectives are to be achieved.

    The asset managementplans shall be reviewed periodically to ensure that they remain

    effective and consistent with the asset management strategy, objectives and targets.

    Where necessary the plans shall be amended accordingly.

    NOTE Asset management plans can be for individual assets, asset types and/or asset system(s).

    4.4 Implementation and operation

    4.4.1 Structure, authority and responsibilities for asset management

    The organization shall establish and maintain an organizational structure of roles,

    responsibilities and authorities, consistent with the achievement of its asset

    management policy, strategy, objectives, targets and plans.

    These roles responsibilities and authorities shall be defined, documented andcommunicated to the individuals.

    NOTE There is no need to establish a separate organizational structure provided the organizationsexisting structure is consistent with achieving the requirements set out in clause 4.

    Top management shall provide evidence of its commitment to the development and

    implementation of the asset management system (processes) and continually

    improving its effectiveness by:

    a) appointing a member of top management who, irrespective of other

    responsibilities, shall be responsible for the overall design, maintenance,

    documentation and improvement of the organizations asset management

    system (processes);

    b) appointing a member(s) of management whose responsibility is to ensure that

    the assets or group of assets forming an asset system or business unit deliver

    the asset management policy, strategy, objectives and targets, and who

    has/have been given the necessary authority to achieve this;

    c) identifying and monitoring the requirements and expectations of all of the

    organizations stakeholders and taking appropriate and timely action, to the

    extent that these have implications for the organizations management of its

    assets;

    d) ensuring that the asset management policy and strategy are consistent with theorganizational strategic plan;

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    e) ensuring the availability of adequate resources;

    f) considering the adverse impact that the asset management policy, strategy,

    objectives, targets, plans, etc. may have on other aspects of the organization.

    Conversely, considering whether other aspects of the organization may have

    an adverse affect on asset management;

    g) communicating to the organization the importance of meeting its asset

    management requirements in order to achieve its organizational strategic plan;

    h) ensuring asset related risks are evaluated and included in organizational risk

    assessments and risk registers as appropriate;

    i) ensuring the viability of the asset management strategy, objectives, targets and

    plans.

    4.4.2 Training awareness and competence

    The organization shall ensure that personnel responsible for physical infrastructureassets are appropriately qualified in terms of education, training and/or experience.

    The organisation shall establish and maintain procedures to ensure that its employees

    or any relevant third parties including contractors working at each relevant function

    and level are aware of:

    a) the importance of conformance to the asset management policy and

    procedures, and to the requirements of the asset management system;

    b) their roles and responsibilities in achieving conformance to the asset

    management policy and procedures and to the requirements of the assetmanagement system (processes), including emergency preparedness and

    response requirements;

    c) the potential consequences of departing from specified operating procedures.

    The organization shall consider its long-term training requirements and plan for them

    accordingly.

    4.4.3 Communication

    The organization shall have procedures for ensuring that pertinent asset managementinformation is communicated to and from employees and other relevant stakeholders.

    4.4.4 Documentation

    The organization shall establish and maintain information, in a suitable medium such

    as paper or electronic form, that:

    a) describes the core elements of the management system (processes) and their

    interaction;

    b) provides direction to related documentation.

    NOTE It is important that documentation is kept to the minimum required for effectiveness andefficiency.

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    4.4.5 Document and data control

    The organization shall establish and maintain procedures for controlling all documents,

    data and information required by clause 4 of this specification to ensure that:

    a) these documents, data and information can be located;

    b) these documents, data and information are periodically reviewed, revised as

    necessary, and approved for adequacy by authorised personnel;

    c) current versions of relevant documents, data and information are available at all

    locations where operations essential to the effective functioning of the asset

    management system are performed;

    d) obsolete documents, data and information are promptly removed from all pointsof issue and points of use, or otherwise assured against unintended use;

    e) archival documents, data and information retained for legal or knowledge

    preservation purposes or both, are suitably identified;

    f) these documents, data and information are secure and where in electronic form

    are adequately backed up.

    4.4.6 Operational control

    The organization shall identify those operations and activities that are necessary for

    achieving:

    a) its asset management policy;

    b) its asset management strategy;

    c) the control of identified risks

    d) legal, regulatory, statutory and other asset management requirements;

    e) its asset management objectives;

    f) its performance targets;

    g) the delivery of its asset management plans;

    h) the required function(s) and performance from its assets or asset systems.

    The organization shall plan and control these operations and activities in order to ensure

    that they are carried out under specified conditions. It shall establish and maintain

    documented procedures to cover situations where the absence of these procedures

    could lead to deviations from achieving the above. These shall also include controlsfor the design, purchasing, construction, commissioning, operating, refurbishment,

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    modifications and disposal of assets as appropriate. It shall also ensure that the

    equipment and tools essential for achieving the required function(s) and performance

    from its assets or asset systems are maintained and calibrated.

    Where existing arrangements are revised, or new arrangements introduced, which could

    impact on asset management operations and activities, the organization shall considerthe associated risks before their implementation. The new or revised arrangements to

    be considered shall include:

    1) revised organisational structure, roles or responsibilities;

    2) revised asset management policy, strategy, objectives, performance targets or

    plans;

    3) revised processes and procedures;

    4) introduction of new assets or technology;

    5) introduction of new contractors, suppliers or personnel where appropriate.

    4.4.7 Emergency preparedness and response

    The organization shall establish and maintain appropriate plans and procedures to

    identify the potential for, and responses to, incidents and emergency situations, and for

    preventing and mitigating the likely consequences that can be associated with them.

    The plans and procedures shall include information on the provision and maintenance

    of any identified equipment, facilities or services that can be required during incidents

    or emergency situations (e.g. emergency pumps, generators, temporary shelters, access

    to back-up information).

    The organisation shall periodically review the effectiveness of its emergency

    preparedness and response plans and procedures, in particular after the occurrence of

    incidents or emergency situations.

    The organisation shall periodically test these procedures where practicable.

    4.5 Checking and corrective action

    4.5.1 Performance measurement and monitoring

    The organization shall establish and maintain procedures to monitor and measure the

    performance of the asset management system (processes). It shall also establish and

    maintain procedures to monitor and measure the performance of the assets and/or

    asset systems (hardware) as appropriate. The organization shall consider the

    associated risks, including potential deterioration mechanisms and their consequences,

    when setting the frequency for monitoring and the key performance parameters for

    measuring. These procedures shall provide for:

    a) both qualitative and quantitative measures, appropriate to the needs of the

    organization;

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    b) monitoring of the extent to which the organizations asset management policy,

    strategy, objectives and targets are met;

    c) proactive measures of performance that monitor compliance with the asset

    management plans, operational criteria and applicable legislation, regulatory

    and statutory requirements;

    d) reactive measures of performance to monitor asset-related failures, incidents,

    non-conformances (including near misses) and other historical evidence of

    deficient asset management system (processes) performance;

    e) recording of data and results of monitoring and measurement sufficient to

    facilitate subsequent corrective and preventative action analysis.

    If monitoring equipment is required for performance measurement and monitoring,

    the organisation shall establish and maintain procedures for the calibration and

    maintenance of such equipment. Records of calibration and maintenance activities

    and results shall be retained for sufficient time to comply with legislation and theorganization's policy.

    4.5.2 Asset-related failures, incidents, non-conformances and corrective and

    preventive action

    The organization shall establish and maintain procedures for defining responsibility

    and authority for:

    a) the handling and investigation of asset-related:

    1) failures or failure to meet the required function(s) and performance;

    2) incidents and emergency situations;

    3) non-conformances;

    b) taking action to mitigate any consequences arising from such failures,

    incidents or non-conformances;

    c) the initiation and completion of corrective and preventive actions;

    d) confirmation of the effectiveness of corrective and preventive actions taken.

    These procedures shall require that all proposed corrective and preventive actions are

    reviewed through the risk assessment process prior to implementation.

    Any corrective or preventive action taken to eliminate the causes of actual and

    potential non-conformances shall be appropriate to the magnitude of the problems and

    commensurate with the asset management related risk encountered.

    The organization shall implement and record any changes in the documented

    procedures resulting from corrective and preventive action and shall include the

    required training where necessary.

    4.5.3 Records and record management

    The organization shall establish and maintain procedures for the identification,

    maintenance and disposition of asset management records. These records shall

    include the results of audits and reviews.

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    Asset management records shall be legible, identifiable and traceable to the activities

    involved. Asset management records shall be stored and maintained in such a way

    that they are readily retrievable and protected against damage, deterioration or loss.

    Their retention times shall be established and recorded.

    Records shall be maintained, as appropriate to the asset management system

    (processes) and to the organization or to meet the legislative and regulatory needs, to

    demonstrate conformance to clause 4 of this specification.

    4.5.4 Audit

    The organization shall establish and maintain an asset management audit programme

    and shall establish procedures for periodic asset management system (processes)

    audits to be carried out, in order to:

    a) determine whether or not the asset management system (processes):

    1) conforms to planned arrangements for asset management including therequirements of the whole of clause 4 of this specification;

    2) has been properly implemented and maintained;

    3) is effective in meeting the organizations policy and objectives;

    b) review the results of previous audits and the actions taken to rectify non-

    conformances;

    c) provide information on the results of audits to management.

    The audit programme, including any schedule, shall be based on the results of risk

    assessments of the organisations activities, and the results of previous audits. The

    audit procedures shall cover the scope, frequency, methodologies and competencies,

    as well as the responsibilities and requirements for conducting audits and reporting

    results.

    Where possible, audits shall be conducted by personnel independent of those having

    direct responsibility for the activity being examined.

    NOTE The word independent here does not necessarily mean external to the organization.

    4.6 Management review and continual improvement

    The organization's top management shall, at intervals that it determines, review theasset management system (processes), to ensure its continuing suitability, adequacy

    and effectiveness. The management review process shall ensure that the necessary

    information is collected to allow management to carry out this evaluation. This

    review shall be documented.

    The management review shall address the possible need for changes to policy, strategy,

    objectives and other elements of the asset management system, in the light of asset

    management system audit results, changing circumstances and the commitment to

    continual improvement.

    In the context of continual improvement, the organization shall acquire knowledge on

    new asset management related technology and practices, including new tools and

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    techniques, and these shall be evaluated to establish their potential benefit to the

    organization.

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