brittany's resume

Brittany King 3028 W 43 25 S 801.866.7450 Roy, UT 84067 [email protected] Education Bachelor of Science, Weber State University 2012 Major: Technical Sales Qualifications Sales Helped increase sales through promotional, goal oriented planning. Analyzed sales of the previous year to develop projections for the upcoming. Increased client relations and product/service education through social media marketing. Advised staff on SPIN Selling and how to discover client needs through appropriate questioning. Assessed clients to adequately accommodate needs based on personality profile identification. Developed membership programs to increase steady sales. Implemented client retention programs. Encouraged and educated staff on ethical sales. Customer Service Attended seminars and conferences specifically designed to further customer service education. Trained and educated employees on handling unhappy customers and correcting client disputes. Directed and advised employees to implement win-win negotiation techniques. Enhanced and created more comprehensive customer service policies. Increased and improved service with use of new policies. Assisted in developing new systems of tracking and identifying individual customer needs. Skills Competent in utilizing Microsoft Office programs: Word, PowerPoint, Excel. Capable of updating and managing website through WordPress dashboard. Comfortable posting blogs through WordPress and Blogger. Skilled in managing Social Media for business purposes (Facebook, Twitter, Instagram, Pinterest, Hootsuite) Proficient in DaySmart scheduling system: scheduling, inventory, running reports. Literate in basic computer technology. Comfortable and speedy with learning new technology. Willing and able to cultivate meaningful and lasting relationships with clients and coworkers. Comfortable managing a team or taking charge when needed. Comfortable taking instruction and constructive criticism.

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Brittany King

3028 W 43 25 S 801.866.7450 Roy, UT 84067 [email protected]

EducationBachelor of Science, Weber State University 2012

Major: Technical Sales

QualificationsSales

Helped increase sales through promotional, goal oriented planning. Analyzed sales of the previous year to develop projections for the upcoming. Increased client relations and product/service education through social media marketing. Advised staff on SPIN Selling and how to discover client needs through appropriate questioning. Assessed clients to adequately accommodate needs based on personality profile identification. Developed membership programs to increase steady sales. Implemented client retention programs. Encouraged and educated staff on ethical sales.

Customer Service Attended seminars and conferences specifically designed to further customer service education. Trained and educated employees on handling unhappy customers and correcting client disputes. Directed and advised employees to implement win-win negotiation techniques. Enhanced and created more comprehensive customer service policies. Increased and improved service with use of new policies. Assisted in developing new systems of tracking and identifying individual customer needs.

Skills Competent in utilizing Microsoft Office programs: Word, PowerPoint, Excel. Capable of updating and managing website through WordPress dashboard. Comfortable posting blogs through WordPress and Blogger. Skilled in managing Social Media for business purposes (Facebook, Twitter, Instagram, Pinterest, Hootsuite) Proficient in DaySmart scheduling system: scheduling, inventory, running reports. Literate in basic computer technology. Comfortable and speedy with learning new technology. Willing and able to cultivate meaningful and lasting relationships with clients and coworkers. Comfortable managing a team or taking charge when needed. Comfortable taking instruction and constructive criticism.

Work ExperienceOffice Manager—TimeLess Medical Spa—2010 to present

Receptionist—Embellish Salon—2007 to 2010

Inside Sales Associate—Living Scriptures—2007

ReferencesAvailable upon request

mailto:[email protected]

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