Who is broadlinkone?

We are your Business Productivity Ecosystem Architects!

• At broadlinkone, we’re passionate about

increasing productivity with

customized business ecosystems.

• We partner with industry leaders to provide the

most reliable and secureVOICE, DATA and CLOUD solutions.

• We create a communications environment

specifically designed to offer:

• Customized support

• Scalable solutions

• Reliable & Secure networks

• Value-added IT technologies

• Increased day-to-day effectiveness

• A real time value for you!

We provide Small Business

solutions to create the freedom

and flexibility for you to thrive in

today’s competitive marketplace.

Are you still using conventional

on-premise PBX system? Take

the first step with us to VoIP!

Operations Profile

• Respected integrated service provider

• Experienced, forward-looking team of Rock Stars!

• Focus on small to medium business markets

• Best of breed infrastructure

• Privately-owned

• Texas-based

Best of Breed Vendor Partners

Product Portfolio - Voice

Hosted PBX

• A cloud-based hosted IP PBX solution that behaves like a traditional business phone system but eliminates the burden of purchasing and maintaining costly hardware-based PBX

SIP Trunking

• An affordable option to seamlessly transition

to a cloud-based voice service without

having to replace existing PBX

SIP Trunk / Analog Trunk Replacement

• broadlinkone SIP Trunks & Analog (POTs -

Plain Old Telephone) Line replacement

products, enables you to reduce phone and

broadband charges by consolidating them

into one affordable competitive package with

Value Added Benefits

Fax-to-Email

• Secure and reliable fax-over-IP solutions

that deliver popular fax to email & email to

fax traditional desktop faxing functionality in

real-time with big Value Added Benefits!!

Traditional Fax Support

• Traditional Fax Machine service in real-time

with real Value Added Benefits!!

• Email notifications for full unified

communications/unified messaging

integration

• Archival of fax image for regulatory

compliance (HIPAA/SOX)

• Lower bandwidth usage than T.38

SmartRecord

• A value-added optional feature that enables

both inbound and outbound calls to be

recorded and stored as MPEG file

Enhanced Call Center

• A cloud-based hosted call center application

that delivers a money-saving, pay-as-you-go

pricing model with no in-house hardware

investment

Product Portfolio – Network & Cloud Solutions

• Internet Access

• Get fast and reliable broadband Internet from broadlinkone, an

industry leader in broadband services. We keep your businesses

connected with a network of possibilities. Supported by AT&T.

• Virtual Private Network

• With Virtual Private Networks, businesses receive superior and

scalable single IP-based network with true global reach and “any-to-

any” connectivity. Supported by AT&T.

• Managed Internet Access

• broadlinkone Managed Internet Access provides high-speed dedicated

Internet access, with the features businesses need to connect with

customers, partners, and employees. Supported by AT&T.

• MPLS

• broadlinkone MPLS helps you migrate from legacy networks to a high

performing, scalable IP-based network that delivers the security

traditionally found in dedicated private networks. Supported by AT&T.

• Website & Email Hosting

• Our dedicated servers are fast and secure. We make sure that your

migration to the broadlinkone servers goes smoothly and we get your

company on-boarded and comfortable with 24/7 monitoring.

• Compute as a Service

• Get quick, highly secure access to virtual infrastructure,

servers, and storage. Supported by AT&T.

• Storage as a Service

• Offer a cloud-based storage solution that easily scales up

and down to meet business needs. Supported by AT&T.

• Platform as a Service

• Provide a complete development environment that allows

users to build custom applications and bring them online

quickly and efficiently. Supported by AT&T.

• Dropbox for Business

• Stay secure with the business admin console and get

visibility into everything that is in your Dropbox including

team member details, recent activity, devices and apps that

are linked, and web sessions.

Hosted Voice Industry Trends

Recent Poll of SMB/E shows that 63% plan to deploy SIP trunking in next 12 months

The number of seats for hosted business VoIP and unified communications services is on track to more than double between 2012 and 2016

Estimated that the global SMB VoIP services market will grow to $76.1 billion in 2015 with total subscribers of 262 million!

Key Sales Drivers: Lower costs, ROI, disaster recovery, UC and mobility features, scalability, “future proofing”

Sources: Parallels SMB Cloud Insights Report; Infonetics; InfoTrack

Market Trends:Market Movement towards Hosted Solutions

Source: US Hosted PBX Market – Source: Parallels SMB Cloud Insights Report

• Hosted IP PBX Services Will Grow 300% to 2016

• The majority of the current in-house PBX systems will migrate to hosted mechanisms representing $3.9 billion potential market for hosted PBX.

Customer Drivers• Economic - control costs, OpEx/utility pricing• Technology – more complexity, more

heterogeneous more outsourcing• Multisite & Mobility – Video, Work

Anywhere, Collaboration

Hosted market continues to grow• Broadsoft Hosted PBX Seats up +30% over last

12 months• BroadWorks equivalent to worlds largest PBX

vendor; 3rd largest IP PBX vendor

Why Hosted PBX?

Lower Total Cost of Ownership

• You save money every month as well because

you no longer need to manage both phone and

data lines.

Minimal IT Support Required

• With a simple web interface you can quickly add

users, delete users, enable additional features

OPEX vs. CAPEX

• No large servers or systems to purchase = no

capital expenditures to depreciate over time!

Business Continuity

• No physical box resides on your premises

– with a web portal calls can easily be

transferred to cell phones

Scale up/ Scale down

• Total flexibility. Easy to manage. Quick to

deploy.

Automatic upgrades

• You can stay focused on your business and

leave the upgrades to your Hosted PBX provider

Functionality!

• Have voicemails automatically forwarded to your

email account - call from a cell phone or remote

office and have it appear as a call from the main

office - Integrate with Outlook or your CRM

system. And, the list goes on!

Productivity ANYWHERE

• Powerful communications features they need to

keep things moving forward no matter where or

when business is done.

Video ON!

• Video calling is as easy as making a traditional

phone call with VOIP!

Focus on what matters

• Let your employees utilize the tool and be

PRODUCTIVE!

broadlinkone’s Hosted PBX offers the technology

enhanced features, including:

broadlinkone Hosted PBX Solutions

Hosted PBX has many benefits over the legacy PBX configuration• Quality - HD voice is as clear as a business voice can get

• Lower CAPEX - it eliminates costly PBX hardware

• Minimal IT Support - Web interface allows users to manage features from their computers

• Business Continuity - In the case of a catastrophe, the web-based portal allows users to forward calls to phones in unaffected locations

• Scalability – End users are able to scale simply and cost effectively by ordering exactly the number of phone extensions needed (broadlinkone is capable of serving users with 1 seat to 800,000 seats)

Benefits To Businesses

New Trends for today’s workplace

• Distributed Company Operations

• In branch and home offices; making WAN cumbersome, inefficient and costly.

• More communications devices need access to business network

• Smartphones, printers and VoIP handsets to name a few

• Data Centers housing business assets and applications are consolidating and are

often being located and managed remotely.

BroadSoft – Proven solutions for business customers

• Functionality, Scale, Openness, Reliability

Businesses needs no longer satisfied by PBX Solutions

• Cost - Superior Economics (OpEx v. CapEx, avoid high maintenance costs)

• Flexibility - Poor Integration Solutions – Video, Presence, IM, BYOD, etc.

• Demographics – Poor Multisite/Multinational support; Poor Mobility support

• Business Continuity – Disaster Recovery strategy is inherently built in

Benefits to Enterprises continued..

Gaining Control through our Self Service Portal

Fixed Mobile Integration Solution: BroadWorks Anywhere

• Single Number Service

• One number for mobile & fixed lines

• Single Voicemail

• Universal Features

• All features work the same on all phones

• Transfer active call between devices

• Mobile Network Independent

• Loose or tight integration possible

• Increases Productivity

• Key for many verticals

…Office or Home Line

…Mobile Phone

… Conference Phone

…Soft Client

Call Centers and Call Distribution

• Advanced Call Delivery Policies• Multi-Location

• Fixed and Mobile agents

• Multiple Distribution Policies

• Wrap-Up and Escalation

• Call Queuing• Configurable Queue Policies

• Music/Video on Hold

• Escape Policies

• Advanced Agent/Supervisors• Agent Login/Logoff

• Integrated PC Clients

• Service Integration• CRM Integration

• Open APIs

Call Centers anywhere with no

hardware capital expenditures

Productivity Clients

Business Assistant: Personal Assistant Plug-In

End Users Benefit:

Increase Productivity

BroadSoft Clients for Any Device

• Soft Clients, Mobile, PC, Web

Specialized Role-Based Client

• Receptionist, Assistant, Call Center

Receptionist: PC Receptionist Console

Call Center: Agent and Supervisor

CRM & Microsoft Integrations

• CRM

• broadlinkone supports the most popular

CRM applications

• Salesforce

• ACT

• Sugar

• eAgent

These applications auto populate and

launch into the CRM on inbound and

outbound calls

• Microsoft

• Outlook integration

• Click to dial for your Outlook Contacts

• Hosted 365 Exchange

• Allows Lync Client to dial any number

• Dial from Contacts or Directories

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Questions?

Call us today: 855.780.4200 or visit broadlinkone.com