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Broccoli for All Kelsie Haakenson | main writer Will Huang | jack of all trades Yilin Jin| design lead Aishwarya Nirmal | communications/outreach Bringing fresh produce to everyone

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Page 1: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Broccoli for All

Kelsie Haakenson | main writerWill Huang | jack of all tradesYilin Jin| design leadAishwarya Nirmal | communications/outreach

Bringing fresh produce to everyone

Page 2: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

ProblemFresh produce can be difficult to obtain.

Page 3: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Problem

https://contexts.org/articles/food-deserts/

Page 4: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Initial Paper Prototype

Volunteer Application

Two Tasks

Garden Health

Determine what needs to be improved in the garden.

You walk by the garden, are intrigued, and would like to get involved. How do you proceed?

Page 5: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Initial Paper Prototype Overview

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Task 1: Garden Health

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Task 1: Garden Health

Page 8: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 1: Garden Health

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Task 2: Volunteer Application

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Task 2: Volunteer Application

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Task 2: Volunteer Application

Please fill in the required fields Application sent

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Heuristic Evaluation

1. Missing “Back” buttons

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Heuristic Evaluation

2. Menu wording is not clear

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Heuristic Evaluation

3. Potential for illegal input

Page 15: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Heuristic Evaluation

4. Poorly worded button

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Heuristic Evaluation

5. Feedback for volunteer applications missing

Page 17: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Accessibility Discussion

Text based user interface presents issues:● Illiteracy● Lack of English fluency

Phone notifications:● Confirmation messages for people without phones

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Accessibility Discussion

Page 19: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Accessibility Discussion

Page 20: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

3 participants● Person interested in gardening● Community garden member● Community garden management

Process● Explain the product/situation● Present each task, have participant try to complete it● Allow to explore the interface on their own

Page 21: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

1. Plots unnumbered

Page 22: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

2. Required action missing on garden status

Page 23: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

3. Too much color on volunteering grid

Page 24: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

4. Number selection (positive)

Page 25: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

5. Menu page buttons are not clear

Page 26: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

6. Availability section on volunteer form is redundant

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Usability Testing

7. Role of “volunteer” unclear

Page 28: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

8. Default choices on skill level & availability confusing

Page 29: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Usability Testing

9. Unclear whether “Urgent” and “Required Action” statuses were buttons or just notifications to read

Page 30: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Design Critique

Back buttons are not in the top left hand corner● violates external consistency with other applications● altered this in our digital mock up

Page 31: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Final Paper PrototypeOverview

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Task 1: Garden Health

Garden Health

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Task 1: Garden Health

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Task 1: Garden Health

Page 35: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 36: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 37: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 38: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Digital Mock-UpOverview

Page 39: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 1: Garden Health

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Task 1: Garden Health

Page 41: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 1: Garden Health

Page 42: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 43: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 44: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 45: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

Task 2: Volunteer Application

Page 46: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

SummaryFirst solution to a problem is not always the best one

Difficult for us to determine intuitiveness on our own

Terms and language are very important. Even “volunteer” means different things to different people

Page 47: Broccoli for All - University of Washington · Initial Paper Prototype Volunteer Application Two Tasks Garden Health Determine what needs to be improved in the garden. You walk by

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