Company ProfileMore than 30 years

in the ILS field

Problem solver role

ISSELNORD, active in the market for more than 30 years, is specialized in providing a wide range of logistic engineering and product support services for companies involved in both civil and defence sectors.

ISSELNORD is specialized in the analysis of Integrated Logistic Support (ILS), summarized in the collection, analysis and processing of all the information relative to the life cycle of any complex system, in order to increase the predictability of the deterioration times of each individual component and thereby optimize maintenance and replacement procedures to ensure maximum safety and efficiency.

ISSELNORD manages the entire ILS process autonomously, either starting from the requirements set by the customer, or working with the customer to evaluate its needs and create the most suitable logistic support.

• Technical documentation, meeting international standards and specifications: S1000D™, ATA, MIL-STD, etc.

• Provisioning management meeting S2000M™ specification• Logistic studies: RAM-S, T, FMEA, FMECA, LORA, etc.• Logistic Support Analysis Records: MIL-STD-1388 2B, S3000L.• Computer Based Training (CBT) and Web Based Training (WBT) SCORM® compliant.• Integrated software tool for S1000D™ repository (CSDB), SCORM® contents management,

S2000M™ provisioning management and S3000L™ LSA management (Simplicio).• IETP browser for technical publications (Simplicio XML Fly View).• Software tools for maintenance management (ILIS).• Multimedia presentations for companies and products.• Translation into different languages and multilingual versions.

Main solutions and products

ISSELNORD StructureISSELNORD is located in Follo, La Spezia, Italy, with a 2.000 m² area premises.ISSELNORD (with its subsidiaries) currently has more than 120 employees, 60% of which are graduates. Our staff guarantees professional and high quality services.

Know-how and training to the level required for the standards application is a priority!

ISSELNORD production processes, including software design, areUNI EN ISO 9001:2008 certified.

• Design and supply of logistic engineering and integrated logistic support services.• Production of software tools.• Production of technical publications.• Production of training aids.In addition, all ISSELNORDs translation services, performed by the subsidiary company ISSELservice, are UNI EN 15038:2006 certified.

Activity

Technical publications Logistic Support for Defence

ISSELNORD is specialized in the production of military technical publications for all levels of maintenance:

Aviation: modularized S1000D™ publications, both in XML and SGML:

• Flight Manual• Operating Manuals• Aircraft Maintenance Manual• Structural Repair Manual• Illustrated Parts Catalogue

Naval: modularized S1000D™ publications, both in XML and SGML or traditional linear publications:

• Operating and Maintenance Manual• Overhaul Manual• Illustrated Parts Catalogue

Naval and land-based weapon systems and missiles: modularized S1000D™ publications, both in XML and SGML or traditional linear publications:

• Operating and Maintenance Manual• Overhaul Manual• Illustrated Parts Catalogue

For any system: Initial Provisioning List (IPL) in accordance with S2000M™ standard.

Thanks to ISSELNORD tools, all publications can be supplied in both printed (PDF) and electronic formats (IETP), delivered both in standalone version and via Web.

In the military sector ISSELNORD has its own integrated technical publications, logistic engineering and training development divisions, creating areas of specialized participation in three main sectors:

• Aviation systems and equipment for military aircrafts and helicopters.• Naval systems and equipment for warships and submarines.• Naval and land-based weapon systems: small, medium and large calibre naval gun mounts, missile

systems, battle tanks.

The military Subject Matter Experts manage the project during all the stages of the production, performing logistical studies and producing technical publications and training aids guaranteeing proficiency and continuity in the processing of content.

Logistic Engineering StudiesISSELNORD performs logistic studies in accordance with the most advanced standards, used in the field of recent military programs.In the ILS sector ISSELNORD has developed the following expertise:

• Reliability, Availability, Maintainability and Testability Analysis (RAM-T).• Hazard and Safety Analysis.• Malfunction Modes Analysis (FMEA/FMECA).• Logistic Support Analysis (LSA).• Life Cycle Cost Analysis Models (LCC).• Detailed Maintenance Concepts.• Logistical calculation of spare parts up to the quality and quantity determination of

the spare parts and special and test equipment.• Technical and commercial support for tender participation.

Technical publications for the civil sectorISSELNORD produces technical publications for all levels of maintenance: Operating Manuals, Maintenance Manuals, Commissioning and Erection Manuals, Spare Parts Catalogues for various types of plant and equipment, in any standard, in both printed and electronic formats (IETP).In the civil sector ISSELNORD has developed the following expertise:

Industrial plant systems and equipment• Centrifugal compressors• Gas turbines• Steam turbines

Power plants• Power stations• Iron and steel plants• Combined heat and power plants• Combined cycle plants

Rail systems and equipment• Trains and locomotives• On board systems

Naval systems and equipment• Cruise and Merchant ships• Diving Systems• On board systems

Electronic systems and equipment• Data transmission systems• Telecommunication systems and equipment• Data processing systems• IT network

Desktop Publishing & CADThe activities, relevant to the technical publications, developed by the specialists, are finalized by our own internal desktop publishing and CAD divisions, providing for the creation of 2D and 3D, exploded views, functional diagrams, service diagrams, etc., and the composition of publications according to customers’ requirements (formats, applicable standards, etc.).

ISSELNORD manages the publication composition in any standard and format (standard word processing, SGML and XML) and performs, by means of a series of customized tools, any format and style conversion, such as:

• from S1000D™ and ATA SGML to S1000D™ XML,• from Word/Frame Maker to S1000D™ XML,• modularization in S1000D™ standard.

ISSELNORD ’s Information Technology department produces management software and multimedia solutions, using the most advanced technologies available on the market.

The easy way to produce, manage and deliver S1000D™ XML Technical Publications, S2000M™ Provisioning, S3000L™ LSA and SCORM® Training Content.

SIMPLICIO is the result of ISSELNORDs 30 years of experience in the field of logistic support and software development.

SIMPLICIO has been designed and developed to solve critical aspects concerning the production of technical publications and training contents.

SIMPLICIO is a powerful software solution, able to integrate the development process of S1000D™ Technical Publications with SCORM® compliant WBT (Web Based Training) systems, in a unique CSDB (Common Source Data Base).

SIMPLICIO is more than a S1000D™ authoring tool: it allows the development of Training Courses utilizing Technical Publications contents. With SIMPLICIO, SCORM® Learning Objects can be created from already existing S1000D™ Data Module content.

In addition, SIMPLICIO integrates the management of provisioning in accordance with the S2000M™ thus allowing full integration with parts catalogue Data Module production, and integrates the LSA-R management in accordance with the S3000L™ thus allowing full integration with tech pubs and IPC production.

The system provides a set of advanced features to assure a complete and optimum content management during the entire documentation life cycle.

SIMPLICIO: the integrated authoring system

Information Technology

S1000D™ Projects Tailoring Capability.Import/Export Wizards.S1000D™ Data Modules Authoring and Management.S1000D™ Data Modules Preview (HTML/PDF).S1000D™ Publication Projects Authoring and Management.S1000D™ Publication Projects Delivery (HTML/PDF).S1000D™ Comments Management.Multimedia Management.Delivery Management.XML Fly View IETP browser delivery

SCORM® Training Documentation Management.Integrated Learning Objects Authoring Tool.Drag & Drop from S1000D™ Data Modules to SCORM® Learning Objects.Extra data integration (3D model, pictures, video, audio, etc.).Learning Objects Preview (HTML/FLASH).SCORM® Training Courses Management.SCORM® Training Courses Packaging (HTML/FLASH).

S2000M™ IPL Management.

S3000L™ LSA-R management and LSA data and S1000D™ Content Integration.

ISSELNORD provides a wide range of software applications and solutions for the production, use and management of technical publications and training courses, such as:

• Production of IETP browsers S1000D™ compliant.• Production of IETP interactive technical manuals and illustrated spare parts catalogues, in stand-alone,

intranet and web formats.• XML management of publications (standardization, configuration and publication of technical

documents), production of XML style sheets, BREX modules, etc.• Customization of Learning Management System (LMS) for the visualization and management of

SCORM® training courses.

ILIS is the Computerized Maintenance Management System developed by ISSELNORD specifically designed for the defence sector.

The software manages all the information required for complete life cycle support, from the system logistic configuration data to the maintenance operations requirement, for any kind of equipment.

Its modular and flexible structure is particularly suitable for such organizations that want to customise the system according to their specific needs.

ILIS MODULES: SYS - System Administration.LTD - Logistic Technical Database.TDM - Technical Documents Management.MRC - Maintenance Requirement Cards.PMS - Planned Maintenance Scheduling.FTS - Fault and Trouble Shooting.STK - Store Keeping.

ILIS Maintenance Management System

Software for document repository & browsers

Simplicio Features

ISSELNORD provides a wide range of multimedia applications, from technical-promotional products to advanced training systems.

Thanks to our wide experience in technical content and multimedia software development we are a reliable supplier of advanced and modern training systems, able to support customers in all production phases with the advantage of having a single point of referral.

Already developed main Multimedia Software are:

• Computer-Based Training (CBT), also with a self-training architecture.• Web Based Training (WBT) SCORM® compliant . • 2D and 3D animations on equipment assembly and disassembly

procedures, graphic illustrations, flow animations, etc.• Virtual reality animations.• Application of VRAD (Virtual Reality Aided Design) technologies.

Multimedia software

Language services

Portfolio

ISSELNORD is specialized in the translation

of technical publications and creation of

translation memory into any language.

Our translation division manages translations

with exclusive contracts on behalf of large

national and international groups.

Our translation service uses very innovative

translation project management software as well

as CAT tools and translation

memory/terminology software.

Thanks to our highly skilled technical staff we

are able to manage translation activities

during the entire project development, in any

standard (standard word processing, SGML,

XML), in both printed and electronic formats.

Defence

ABU DHABI SHIP BUILDING

AEREA S.P.A.

L-3 - CALZONI S.P.A.

DELFI (A FINCANTIERI COMPANY) FINCANTIERI - CANTIERI NAVALI ITALIANI S.P.A.

INGERSOLL-RAND ITALIANA S.P.A.

INTERMARINE S.P.A.

ISOTTA FRASCHINI MOTORI S.P.A.

MARINE EQUIPMENT PELLEGRINI S.R.L.

MBDA ITALIA S.P.A.

NAGSMA – NATO AGS MANAGEMENT AGENCY

NORTHROP GRUMMAN INC.

ORIZZONTE SISTEMI NAVALI S.P.A.

PIAGGIO AEROINDUSTRIES S.P.A.

POMPE GARBARINO S.P.A.

THALES ITALIA S.P.A.

WARTSILA ITALIA S.P.A.

Leonardo Company

AIRCRAFT DIVISION

AIRBORNE & SPACE SYSTEMS DIVISION

DEFENCE SYSTEMS DIVISION

HELICOPTERS DIVISION

LAND & NAVAL DEFENCE ELECTRONICS DIVISION

SECURITY & INFORMATION SYSTEMS DIVISION

Civil

ABB PROCESS & SOLUTIONS

BOMBARDIER TRANSPORTATION

CANTIERI SANLORENZO.

DRASS

ENI SERVIZI

EKIS FRANCE, GROUPE AKKA

TECHNOLOGIES

ESTERLINE POWER SYSTEMS

GENERAL ELECTRIC COMPANY

GE OIL & GAS NUOVO PIGNONE.

NIDEC - ASI ROBICON

TERMOMECCANICA ITALIANA

ISSELnord is environmentally friendly. We develop software capable of minimizing significantly the quantity of paper used in technical publications.All our gadgets are eco-compatible certified.

ISSELNORD Srl, Via Trieste 4, 19020 Follo (SP) - ItalyPhone (+39) 0187 - 941414

Fax (+39) 0187 - 941420info@isselnord.itwww.isselnord.it

simplicio.isselnord.it