I n t e r M o u n t a i n M a n a g e m e n t

Monroe, Louisiana

2390 Tower Drive

Monroe, Louisiana 71201

(318)998-3013

www.intermountainhotels.com

InterMountain Management is a family-owned company focused on the development, third-party management, and renovation of select service and extended stay hotels across the U.S. With more than 70 properties and almost 7,000 rooms across the U.S., hotel owners, developers, and guests have come to recognize the “InterMountain difference.” Over 30 years of experience in the hospitality space have made InterMountain a mainstay in the industry and our portfolio is constantly expanding. InterMountain properties include 17 different brands within the industry’s leading hotel franchise systems.

InterMountain is a company with a relentless focus on the details. We have won numerous awards for the close partnerships we have forged with the leading brands, for the high level of service and customer satisfaction we have delivered, and for the quality of the hotels we build and operate. At InterMountain, we understand that people matter. From providing unparalleled customer service to our guests, to ensuring that our operators and developers achieve and exceed their business objectives, InterMountain has set the standard of quality in the hotel industry for 30 years. And because we know that the ultimate measure of success is your success, we manage your property like it is our own.

At InterMountain, we think like owners. We manage like owners. We are owners.

The hotel industry is built on relationships. And establishing productive, long-lasting relationships with owners, developers and guests has been a key element of the InterMountain culture since our beginning 30 years ago.

Because we own 50% of the properties we manage, InterMounta in br ings a

unique perspective to the operational challenges facing owners in today’s highly

competitive hotel market.

Combining our th ir ty years of hotel management experience with the latest in

h o t e l m a n a g e m e n t s o f t w a r e , t h e InterMountain operations team knows

how to maximize both top and bottom-line results. Applications like labor-

management tools allow us to review performance daily, while advanced flow-

through financial software ensures that our general managers bring as much

income to the bottom-line revenue as p o s s i b l e , r e g a r d l e s s o f t o p - l i n e

performance. And to further drive down

costs, InterMountain aggressively n e g o t i a t e s s u p p l i e r p r i c i n g ,

b r i ng ing the l owes t poss ib l e product and service costs to every

hotel in our portfolio.

O p e r a t i o n a l e x c e l l e n c e a t I n t e rMoun ta i n ex tends to a l l

aspects of brand management. By meeting regularly with all brand

representatives, we ensure that our owners are kept abreast of all

national changes and initiatives. And through our long relationships

with the leading brands in the industry, we have developed a

deep knowledge base of brand standards and guest satisfaction

benchmarks. Because of our long-standing partnerships, brand

r e p r e s e n t a t i v e s t h e m s e l v e s r e g u l a r l y r e c o m m e n d

InterMounta in management to owners.

The In terMounta in Operat ions

team has a long history of success in the hospitality industry, and as

both owners and managers of leading brands across the country,

we look forward to sharing our successes with you.

Operations

A n i n t e g r a l c o m p o n e n t o f h o t e l profitability is a highly strategic approach

to sales and marketing. At InterMountain M a n a g e m e n t , w e p r o v i d e a n

incomparable level of sales support to our owners. And that support begins with

hir ing high performing sales people, providing them with ongoing training, and

setting attainable but aggressive goals to ensure that annual sales targets are

maximized.

Our top priority is increased revenue, both in our own properties, as well as

those we manage. At InterMountain, we take a comprehensive approach to sales

and marketing, involving the entire hotel staff to consistently improve performance

and profits. We believe that every hotel employee needs to understand how to

g e n e r a t e r e v e n u e a n d l e a d t h e competitive set. The more knowledge our

employees have, the better we perform as a team to produce the best possible

results.

SalesSales training at InterMountain doesn’t end once a property is

operational. Through our regional sales training program, we provide

a d e p t h o f s u p p o r t t h a t i s unmatched in the industry. Our

trainer visits properties regularly to ensure that everyone, from the

s a l e s t e a m , t o f r o n t d e s k personnel, to hotel staff understand

how to communicate with guests to d r i ve repeat bus iness and

increase revenue.

By unde rs t and i ng t he un ique character is t ics o f every hote l ,

I n t e r M o u n t a i n c a p i t a l i z e s o n individual competitive advantages

to create market leaders and profitable properties.  Our training

department works closely with reg iona l sa les and opera t ions

teams to ensure we maximize brand sales opportunities.  And our

regional trainer meets regularly with sales and marketing staff to review

sales efforts and results at each of our properties.

The majority of our hotel portfolio consists of InterMountain-owned properties. For over 30 years, InterMountain has partnered with the industry’s leading brands to develop high quality prototype hotels in great locations. And as one of the more active development companies in the select-service and extended-stay segments, we are focused on identifying hotel markets and sites that fit our development strategy. Through our broad geographic reach, we assist owners in selecting the brand best suited to their specific market and site.

Our third-party property management philosophy is centered on creating strong relationships with each of our business partners to ensure long-term shared success. InterMountain manages properties for owners with a wide variety of backgrounds. And because we combine a deep understanding of their goals and challenges with consistent communication between management and individual properties, our owners regularly report high levels of satisfaction with InterMountain performance. A key difference between InterMountain and other management companies is that we are both owners and third-party operators. With over thirty years of experience in hotel operations, InterMountain brings a depth of knowledge that adds real value to the third-party owner relationship while driving superior property performance. Our team strives to improve the top line by minimizing costs to drive maximum profitability. InterMountain is consistently recognized by the industry’s leading brands as a “best-in-class” developer and operator. Awards received include: Marriott’s Partnership Circle Award (recognizing Intermountain as one of Marriott’s top 10 franchisee’s in the U.S.), Hilton/Hampton Inn & Suites “Circle of Excellence” and “Spirit of Hampton” awards, Hyatt’s Strategic Partner Award, and GM of the Year awards (by Element by Westin and Fairfield Inn & Suites by Marriott).

Development InterMountain’s growth is primarily focused on two areas: in-house development of company-owned projects and providing third-party hotel management support.

Stan Jones 206-390-6970

StanJ@intermountainhotels.com

๏ Site Selection ๏ Branding Analysis ๏ Architect Selection

๏ Contractor Selection ๏ Project Management ๏ Procurement

๏ Pre-Opening Coordination ๏ Feasibility ๏ Financing

For hotel owners with whom we have a management relationship, we offer a turn-key development and project management option beginning with the conceptual stages through hotel opening. These services include:

Jared Walker 318-812-7707

JaredW@intermountainhotels.com

InterMountain Renovation Consultants offers a full slate of property services focused on providing renovation

solutions to the hospitality industry. Whether your project is part of a cyclical renovation, or a Property

Improvement Plan for a newly acquired hotel, IRC will partner with you to identify the scope of work, from the

initial design phase to construction completion.

Our services include the development of an operating budget and design plans for initial brand approval.

Once all plans are approved, IRC will purchase all materials necessary for job completion, tracking all

deliveries to ensure that everything is on site, and on time. As work begins, we provide bi-weekly updates to

ensure that you are well informed of your project’s progress. At the same time, we conduct regular site

inspections to ensure that the work meets our exacting standards, as well as your own.

Because IRC knows that nothing is more important

than the comfort of your guests, we coordinate with on-site management to schedule work at the times that

are most convenient for you and your customers. We understand the impact of guest satisfaction surveys

and scores, and our goal is to complete all projects with minimum disruption and inconvenience.

InterMountain Renovation Consultants is ready to

partner with you on all of your project needs. To schedule an initial consultation, please see below

contact information.

Renovation

Homewood Suites by Hilton College Station, TX Fort Collins, CO Medford, OR Palm Desert, CA Reno, NV

Embassy Suites by Hilton San Diego/Liberty Station (2018)

TownePlace Suites by Marriott Albuquerque, NM Alexandria, LA Billings, MT Carson City, NV (2018) Cheyenne, WY Columbia, MO (2017) Cranberry, PA (2016) Fayetteville, NC Fort Walton Beach, FL Grove City, PA (2016) Irving, TX (2017) Lancaster, CA Lake Charles, LA (2017) Lakeland, FL (2016) Lakewood, WA (2017) Lexington, KY Meridian, ID Monroe, LA Monroe, MI (2017) Redding, CA Richland, WA Ridgeland, MS San Diego/Liberty Station ,CA (2017) San Luis Obispo, CA (2017) Slidell, LA (2016) West Des Moines, IA

Fairfield Inn by Marriott Burley, ID Carlsbad, NM Cheyenne, WY Idaho Falls, ID Kissimmee, FL La Crosse, WI Lawton, OK Morgantown, WV Nampa, ID Peachtree City, GA (2017) Richmond Hill, GA (2016) Scottsdale, AZ Shreveport, LA Tampa, FL

A business of a thousand details...

Residence Inn by Marriott College Station, TX Columbia, MO Jackson, MS New Orleans, LA (2018) Omaha, NE Shreveport, LA Spring, TX

Courtyard by Marriott Carson City, NV Houston East, TX (2018) Lake Charles, LA Madison, MS (2018) Morgantown, WV San Antonio, TX Shreveport, LA Spring, TX St. Louis/Clayton (2018) Houston Sugar Land, TX (2017) Williston, VT

SpringHill Suites by Marriott Bend, OR (2017) Bozeman, MT (2017) Green Bay, WI Lake Buena Vista, FL (2018) Lawton, OK

Element by Westin Houston, TX Palmdale, CA (2017)

Hampton Inn by Hilton DeKalb, IL Grants Pass, OR (2018) Redding, CA San Diego/Liberty Station (2017) San Luis Obispo, CA Sunnyvale, CA (2017)

Hilton Garden Inn by Hilton Cupertino, CA Fontana, CA Medford, OR (2016)

Holiday Inn by IHG Hillsboro, OR Issaquah, WA

Holiday Inn Express by IHG Newport, OR North Hollywood, CAHome2 Suites by Hilton

Highlands Ranch, CO

Hyatt House by Hyatt Seattle, WA

Hyatt Place by Hyatt Reno, NV Ridgeland, MS San Antonio, TX Seattle, WA

La Quinta Inn & Suites Carlsbad, NM Lakeway, TX (2017) Roswell, NM

Sheraton by Starwood Bellevue, WA

Independent TILT North Hollywood