browse more.travel less. let target do the rest! alexis niederman

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Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

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Page 1: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Browse More.Travel Less. Let Target do the Rest!

Alexis Niederman

Page 2: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Objectives

๏Boost Target’s online sales

๏ Target the grocery section within Target itself

๏ Target certain demographics near Target stores

๏Create memorable online and in store

experience

๏ Promote Target Credit Card

Page 3: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

How many people visited Amazon’s and Wal-Mart's retail website in the

Second Quarter of 2012 compared to Target’s retail website?

Page 4: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

U.S. Retail Website Visitors

Amazon: 100.4m visitorsWal-Mart: 41.4m visitorsTarget Corp: 23.2m visitors

Page 5: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

ANALYSIS

Page 6: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

How much did online sales in the U.S. increase from 2002 to

2011?

A)Double

B)Triple

C)Quadruple

Page 7: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

C) Almost Quadrupled

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Page 8: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Why Choose Online Shopping?

Page 9: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Why Choose Online Shopping?

Page 10: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Online Shopping is convenient for working individuals during the week

In-store shopping is only convenient for individuals who have

time

Page 11: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman
Page 12: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman
Page 13: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

OPPORTUNITIES

•Expansion opportunities in many aspects

- Virtualize other sections:

- Target Home

- Grocery section

•Increasing use of Target Red Card

•Increase overall sales within the Target store

•Grocery section becomes more well known in-store and online

Page 14: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

TARGET KITCHENReaching Beyond Customers’ Needs

Page 15: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

How To Access Target Kitchen

Page 16: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

HOW TO USE TARGET KITCHEN

*Click on refrigerator*

Refrigerator

Page 17: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman
Page 18: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

How To Use Target Kitchen

*Follow prior steps for cabinet and pantry search*

Page 19: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Additional Features CELEBRITY KITCHEN CELEBRITY RECIPES SEARCH

๏ How to use Target Kitchen๏ Recipes demonstrations๏ Recipes downloadable

Page 20: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Check-out Process

Page 21: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Payment Options

With Target Red Card:• 5% off every purchase• Free Delivery

With non-Target Cards• Standard shipping $5

Page 22: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

HOME DELIVERY & IN-STORE PICKUP

Page 23: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Home Delivery

๏Time Frame:  Morning: 8am - 11am Afternoon: Noon - 4pm Evenings: 5pm - 9pm

๏Next day delivery for orders placed by 10pm

๏Minimum $35

Page 24: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

In Store Pick-Up

Has to be “On Target”

Next day pickup:

order placed by 10pm

Choose pick up time

frame

In store shopper

items ready at arrival

Page 25: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

What percentage of U.S.

Smartphone/tablet owners

use their device to make a

purchase?

Page 26: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Smartphone and Tablet Users

๏ Smartphone = 29%๏ Tablet = 42%

Page 27: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

The Rise of Mobile Shopping

Page 28: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Phone and Tablet Functions

Target Kitchen On-The-Go

Virtual and mobile friendly

Create and save shopping/grocery lists

Quick look and pricing

Scan and save items’ QR codes

Page 29: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Advertising

Page 30: Browse More.Travel Less. Let Target do the Rest! Alexis Niederman

Browse More. Travel Less.

Let Target do the Rest!