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For adding something on top in Sweden and reaching an overall score of 939 dots in mobile network benchmarking survey we proudly award this certificate to Telia Sweden Score 939 out of 1000 in Total Score 305 out of 320 in Voice Services Score 448 out of 480 in Data Services Score 186 out of 200 in Crowdsourced Quality bëst in test. Hakan Ekmen Chief Executive Officer Telecommunication 11 20

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  • For adding something on top in Sweden and reaching an overall score of 939 dots in mobile network benchmarking survey we proudly award this certificate to

    Telia Sweden

    Score 939 out of 1000 in TotalScore 305 out of 320 in Voice ServicesScore 448 out of 480 in Data ServicesScore 186 out of 200 in Crowdsourced Quality

    bëst in test.

    Hakan EkmenChief Executive Officer Telecommunication

    Mobile BenchmarkSweden

    11 20

  • Measurement setupMeasurement Overview

    Drivetest Voice Data

    Device Samsung Galaxy S10Samsung Galaxy S10Samsung Galaxy S20+

    Test Cases Mobile-to-Mobile (M2M)Side1 (VoLTE) to Side2 (VoLTE) 115 sec call window70 sec call duration15 sec call setup timeoutMulti-RAB traff ic injection on both sides

    Data 4G preferred CAData 5G preferred CAHTTP DL datastream 7sHTTP UL datastream 7sHTTP 5MB DL fi xed fi le transferHTTP 2.5MB UL fi xed fi le transferWeb Browsing - Kepler ETSI Ref. Page10 Live web pages 3 YouTube HD video ~ 45s

    Mobility andRoute Types

    100% Drivetest51% in Cities, 22 % in Towns and 27% on Roads

    Samples ~ 18,255 in total ~ 169,972 in total

    Dates 23 measurement days22.10.2020 – 18.11.2020

    Crowd DataAssessment

    24 weeksCW23 2020 – CW46 2020

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    umlaut tested and measured the performance of its voice

    and data services on smartphones in comparison to other

    5G/LTE/UMTS mobile radio networks in metropolitan and

    rural areas of Sweden.

    The audit was done as a performance benchmark performed

    by umlaut between 22.10.2020 and 18.11.2020 in cities and

    towns as well as on connection roads.

    Dedicated measurements have been executed as drive

    tests outdoors using a Samsung Galaxy S10 and Samsung

    Galaxy S20+ Smartphone.

    All data measurements have been performed in 4G and

    5G preferred mode. Voice measurements have been done

    in 4G/4G preferred mode on both sides, while call origin

    has been alternated.

    In addition crowdsourced performance data has been

    collected and evaluated between CW23 and CW46.

    The following pages provide a comparative overview

    about the performance results observed for the

    different tested service types.

  • Testing areasDrive route

    Crowdsourcing based test area

    45 % of population measured

    10150 km2measuring distance

    97.1 % of the ‘Population area’ covered

    98.3 % of the ‘build-up area’ covered

    133.803 km2size of tested area

    Goteborg

    Orebro

    VasterasUppsala

    LidingoStockholm

    SodertaljeNorrkoping

    Linkoping

    Helsinborg

    Malmo

    Lund

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    tested area

  • Claims Methodology

    The leader in mobile benchmarking, umlaut, has analyzed

    the mobile networks of Sweden with regards to mobile

    network performance. We measure smartphone voice and

    data performance based on extensive drivetests – from

    major metropolitan areas to smaller cities and connection

    roads.

    We objectively define the routes and test methodology

    and publish the results through certificates or public

    benchmark reports.

    As the de-facto industry standard, our benchmarking

    methodology focuses on customer-perceived network

    quality and covers a wide range of mobile services.

    Today, more than 200 mobile networks in more than

    120 countries are being evaluated by our unique scoring

    methodology. It allows a technical analysis that is unpre-

    cedented in its level of detail and enables comparisons

    between the network performance and capability of each

    mobile network. Our public benchmarks as well as the

    certificate benchmarks help network operators to demon-

    strate how well they are delivering wireless connections to

    consumers, business users and enterprises and reveals the

    areas of improvement.

    Best in crowd-sourced qualityTelia

    Best in voiceTelia

    Best in dataTelia

    Best in testTelia

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  • Score and breakdown

    Shown scores are rounded.

    Telia achieved the highest overall score among competitors with 939 dots out of 1000.

    Total score

    Telia Telenor Tele2 Tre

    Voice max. 320 305 302 301 276

    Cities Drivetest 192 95% 94% 95% 90%

    Towns Drivetest 64 97% 94% 94% 82%

    Roads Drivetest 64 95% 94% 93% 79%

    Data max. 480 448 412 411 415

    Cities Drivetest 288 95% 86% 87% 88%

    Towns Drivetest 96 91% 86% 84% 83%

    Roads Drivetest 96 90% 85% 84% 85%

    Crowdsourced Quality max. 200 186 179 177 173

    Broadband Coverage 100 93% 86% 87% 81%

    Download Speed 60 93% 91% 89% 90%

    Latency 40 94% 95% 93% 95%

    Total 1000 939 892 889 863

    Overall score considering Voice, Data and Crowdsourcing.

    Total Score1000 Dots

    Telia

    448

    305

    186

    Telenor

    412

    302

    179

    Tele2

    411

    301

    177

    Tre

    415

    276

    173

    - S

    how

    n to

    tal s

    core

    s ar

    e ro

    und

    ed.

    963939892 889

    863

    Voicemax. 320

    Datamax. 480

    Crowdmax. 200

    Operator

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  • Achieved percentage of the maximum score in each of the diff erent data services.

    Data Service Group max Telia Telenor Tele2 Tre

    Cities

    Web Browsing 72,0 98% 97% 95% 97%

    File Download 72,0 95% 80% 81% 85%

    File Upload 72,0 92% 83% 83% 77%

    YouTube 72,0 95% 84% 88% 92%

    Towns

    Web Browsing 24,0 97% 97% 95% 94%

    File Download 24,0 88% 79% 78% 81%

    File Upload 24,0 85% 82% 81% 72%

    YouTube 24,0 93% 84% 84% 88%

    Roads

    Web Browsing 24,0 97% 96% 94% 92%

    File Download 24,0 90% 80% 79% 84%

    File Upload 24,0 79% 84% 84% 77%

    YouTube 24,0 92% 80% 77% 88%

    Achieved percentage of the maximum score in each of the diff erent crowdsourcing services.

    Infrastructure Service Group max Telia Telenor Tele2 Tre

    Crowd

    Broadband Coverage 100 93% 86% 87% 81%

    DL Speed 60 93% 91% 89% 90%

    Latency 40 94% 95% 93% 95%

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  • Voice KPI overviewAchieved values of all networks under test in each of the relevant Voice Key Performance Indicators (KPIs) for the

    geographical categories “Cities”, “Towns” and “Roads”.

    Voice Service Group Unit Telia Telenor Tele2 Tre

    Cities

    Qualifi er [%] 99,7 99,7 99,8 99,3

    Call Setup Time [s] 2,1 2,3 2,1 2,4

    Call Setup Time (P90) [s] 3,1 2,8 2,6 3,9

    Speech Quality (AVG) [MOS-LQO] 4,3 4,3 4,2 4,3

    Speech Quality (P10) [MOS-LQO] 3,6 3,5 3,5 3,6

    Multirab connectivity [%] 100,0 100,0 98,3 100,0

    Towns

    Qualifi er [%] 99,9 99,6 99,7 99,8

    Call Setup Time [s] 2,1 2,3 2,1 3,0

    Call Setup Time (P90) [s] 2,6 2,9 2,7 7,0

    Speech Quality (AVG) [MOS-LQO] 4,4 4,3 4,2 4,2

    Speech Quality (P10) [MOS-LQO] 3,8 3,5 3,5 3,6

    Multirab connectivity [%] 100,0 100,0 98,8 99,8

    Roads

    Qualifi er [%] 99,6 99,5 99,8 99,0

    Call Setup Time [s] 2,1 2,3 2,1 3,2

    Call Setup Time (P90) [s] 2,9 2,8 2,7 7,1

    Speech Quality (AVG) [MOS-LQO] 4,3 4,2 4,2 4,2

    Speech Quality (P10) [MOS-LQO] 3,7 3,4 3,4 3,5

    Multirab connectivity [%] 99,8 100,0 96,1 99,5

    Data Services KPI overviewAchieved values of all networks under test in each of the relevant Data Key Performance Indicators (KPIs) for the

    geographical category “Cities”.

    Data Cities KPI Name Unit Telia Telenor Tele2 Tre

    HTTP Live Page DL Smartphone

    Qualifi er [%] 99,9 99,9 99,7 99,9

    Overall Session Time [s] 0,8 0,9 1,0 1,0

    HTTP Static Page DL Smartphone

    Qualifi er [%] 100,0 99,8 99,8 99,9

    Overall Session Time [s] 0,9 1,1 1,3 1,1

    HTTP 5MB DL Smartphone

    Qualifi er [%] 99,9 99,9 99,9 99,8

    Average Session Time [s] 1,1 3,3 2,9 2,1

    90% faster than [Mbit/s] 27,2 7,8 7,5 13,8

    10% faster than [Mbit/s] 111,1 68,3 67,9 80,5

    HTTP 2500KB UL Smartphone

    Qualifi er [%] 99,9 99,9 99,9 99,8

    Average Session Time [s] 1,3 1,8 1,9 2,5

    90% faster than [Mbit/s] 11,2 6,7 5,6 4,4

    10% faster than [Mbit/s] 35,3 29,8 30,3 22,0

    HTTP DL FDTT

    Qualifi er [%] 99,8 99,9 99,9 99,9

    Average Data Rate [Mbit/s] 126,4 54,4 60,7 62,6

    90% faster than [Mbit/s] 45,4 8,7 9,9 17,3

    10% faster than [Mbit/s] 224,0 116,6 126,3 120,2

    HTTP UL FDTT

    Qualifi er [%] 99,9 99,9 100,0 99,6

    Average Data Rate [Mbit/s] 39,5 25,4 24,2 17,4

    90% faster than [Mbit/s] 14,2 6,2 5,9 4,8

    10% faster than [Mbit/s] 71,7 43,9 42,7 27,6

    YouTube

    Qualifi er [%] 99,8 97,7 98,8 99,3

    Start Time [s] 1,1 1,2 1,7 1,2

    AVG Resolution [p] 920 915 915 919

    YouTube LiveSmartphone

    Qualifi er [%] 99,8 98,6 99,1 99,6

    Start Time [s] 1,0 1,2 1,5 1,3

    AVG Resolution [p] 1038 1032 1035 1037

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  • Data Services KPI OverviewAchieved values of all networks under test in each of the relevant Data Key Performance Indicators (KPIs) for the geo-

    graphical category “Towns”.

    Achieved values of all networks under test in each of the relevant Data Key Performance Indicators (KPIs) for the geo-

    graphical category “Roads”.

    Data Towns KPI Name Unit Telia Telenor Tele2 Tre

    HTTP Live Page DL Smartphone

    Qualifi er [%] 100,0 99,9 99,6 99,6

    Overall Session Time [s] 0,9 0,9 1,1 1,3

    HTTP Static Page DL Smartphone

    Qualifi er [%] 99,9 100,0 99,8 99,6

    Overall Session Time [s] 1,1 1,2 1,4 1,4

    HTTP 5MB DL Smartphone

    Qualifi er [%] 100,0 100,0 99,9 99,9

    Average Session Time [s] 2,0 2,8 3,3 2,9

    90% faster than [Mbit/s] 14,6 7,5 6,7 10,0

    10% faster than [Mbit/s] 89,7 61,3 59,9 73,0

    HTTP 2500KB UL Smartphone

    Qualifi er [%] 100,0 99,9 99,8 99,5

    Average Session Time [s] 2,0 2,1 2,3 3,5

    90% faster than [Mbit/s] 6,7 5,7 4,9 2,8

    10% faster than [Mbit/s] 29,6 25,9 24,1 20,8

    HTTP DL FDTT

    Qualifi er [%] 99,9 100,0 99,8 99,9

    Average Data Rate [Mbit/s] 87,1 47,9 47,0 48,2

    90% faster than [Mbit/s] 19,3 6,5 6,4 10,5

    10% faster than [Mbit/s] 173,9 112,1 115,7 94,8

    HTTP UL FDTT

    Qualifi er [%] 99,8 100,0 100,0 99,3

    Average Data Rate [Mbit/s] 30,2 21,2 20,4 15,0

    90% faster than [Mbit/s] 8,6 5,4 5,7 2,9

    10% faster than [Mbit/s] 51,7 42,0 40,2 25,7

    YouTube

    Qualifi er [%] 99,6 98,4 98,3 99,1

    Start Time [s] 1,3 1,4 1,8 1,4

    AVG Resolution [p] 917 906 907 913

    YouTube LiveSmartphone

    Qualifi er [%] 99,5 97,8 98,6 98,1

    Start Time [s] 1,3 1,3 1,7 1,4

    AVG Resolution [p] 1035 1021 1025 1032

    Data Roads KPI Name Unit Telia Telenor Tele2 Tre

    HTTP Live Page DL Smartphone

    Qualifi er [%] 99,9 99,6 99,4 99,3

    Overall Session Time [s] 1,0 1,0 1,2 1,5

    HTTP Static Page DL Smartphone

    Qualifi er [%] 99,9 99,7 99,2 99,6

    Overall Session Time [s] 1,1 1,3 1,5 1,6

    HTTP 5MB DL Smartphone

    Qualifi er [%] 100,0 100,0 99,9 99,2

    Average Session Time [s] 2,8 4,7 4,6 3,4

    90% faster than [Mbit/s] 8,7 4,2 4,3 8,7

    10% faster than [Mbit/s] 88,0 53,8 54,1 65,3

    HTTP 2500KB UL Smartphone

    Qualifi er [%] 98,8 99,7 99,6 99,6

    Average Session Time [s] 3,2 2,8 2,5 4,5

    90% faster than [Mbit/s] 3,1 3,9 4,5 2,2

    10% faster than [Mbit/s] 26,4 23,2 23,4 20,8

    HTTP DL FDTT

    Qualifi er [%] 99,9 99,7 99,3 99,2

    Average Data Rate [Mbit/s] 70,9 39,5 38,2 42,4

    90% faster than [Mbit/s] 9,6 4,2 4,1 9,4

    10% faster than [Mbit/s] 154,1 101,5 99,2 88,5

    HTTP UL FDTT

    Qualifi er [%] 97,7 99,1 99,6 98,5

    Average Data Rate [Mbit/s] 20,3 17,3 16,6 13,9

    90% faster than [Mbit/s] 2,9 3,9 3,7 2,2

    10% faster than [Mbit/s] 43,8 36,8 34,7 26,5

    YouTube

    Qualifi er [%] 99,1 95,9 95,5 98,2

    Start Time [s] 1,4 1,5 1,9 1,6

    AVG Resolution [p] 914 896 900 905

    YouTube LiveSmartphone

    Qualifi er [%] 99,3 94,9 94,8 98,0

    Start Time [s] 1,2 1,3 1,8 1,6

    AVG Resolution [p] 1029 1012 1012 1023

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  • Crowd KPI overviewAchieved values of all networks under test in each of the relevant Crowd Key Performance Indicators (KPIs) for the

    categories “Broadband Coverage”, “Download Speed” and “Latency”.

    Category KPI name Unit Telia Telenor Tele2 Tre

    Broadband CoverageCoverage Excellence [%] 60,1 48,8 46,7 40,3

    Time on broadband [%] 97,7 94,2 96,6 93,0

    Download Speed

    Basic internet class [%] 96,3 95,2 94,3 94,2

    HD video class [%] 82,9 77,5 74,2 78,6

    UHD video class [%] 22,9 17,8 14,5 18,7

    LatencyGaming class [%] 78,6 85,6 78,5 88,1

    OTT voice class [%] 98,6 98,7 98,4 98,5

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  • umlaut SE

    Am Kraftversorgungsturm 3 · 52070 Aachen · Germany

    Hakan Ekmen · Chief Executive Officer Telecommunication

    cell +49 151 571 33 235 · [email protected]

    www.umlaut.com