bsnl_mktg
TRANSCRIPT
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OCTOBER 2015
VOLUME 1, ISSUE 3
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. . , B.E., M.B.A., I.T.S.
S.M. KALAVATHI ., B.E., M.B.A., I.T.S. Chief General Manager Chennai Telephones
( )
BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise)
78, , –600010
78, Purasawalkam High Road, Chennai – 600 010.
/Phone: ./ Off.:26426000 26425959
/Fax :26414600 - E-mail: [email protected]
Date: 30.10.2015
Dear Customer,
“Season’s Greetings”
We thank you very much for the encouraging response we received for the newly introduced plans viz“Free Night Calling” & “Free Roaming” . This has resulted in less churn of our LL & BB Customers and also
brought many new mobile customers to our fold through MNP.
We are also getting positive feed- back from our customers who have enjoyed “Free Wi -fi Access” for 3days for a duration of 30 minutes each from the “Hot Spots” installed near the Shore Temple in
Mahabalipuram.
In order to provide High Speed Internet connection, we are focusing on retail customers across the city byextending “Fibre To The Home” Technology subject to feasibility. The advantage of BSNL FTTH over other
Internet Service Providers is that, the customer will be getting voice calls & also will be enjoying “Free
Night Calling” feature .
You may be aware that we have recently introduced a new promotional plan for 90 days w.e.f 26/08/2015called “BBG Speed Combo ULD 1091” which has received overwhelming response. The salient features of
this plan are Download speed of 8Mbps up to 60 GB and thereafter 512kbps.
Similarly, customers who have got migrated to NGN switches have reported excellent Voice and BB speed.
We have received encouraging response from our esteemed customers and we will make all efforts tomake this News Letter more informative & meaningful
We look forward for your feed-back to improve our service.
Assuring you of our best services at all times,
Yours sincerely
(S.M.Kalavathi)
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October 2015Volume 1, Issue 3
BSNL CHENNAI TELEPHONES
1
FTTH 1
FTTH features 2
BSNL Mobile TV 3
Important Numbers 4
Inside this issue:India's National Telecom Backbone and besthigh speed internet access service
provider Bharat Sanchar Nigam Limited BSNLhas issued the Unlimited Internet Fiber
Broadband Plans which are more attractiveunder Fibre to the Home (FTTH) Servicesupto 100 Mbps Download Speed.
Quick TipDial *99# from your mobile to know your Bank Balance
Enquiry, Statement, Fund Transfer and dial *99*99# from mo- bile to know with which bank your AADHAAR number is
linked
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October 2015Volume 1, Issue 3
BSNL CHENNAI TELEPHONES
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Affordable Internet at the Speed of Light
End — to — End Optical Connectivity
Very High Speed Upto 100 Mbps
Double Voice Connections
Unlimited FREE calling at Night to any network in India
Efficient SOHO (Small Office, Home Office) - office from home - work fromhome - with any bandwith on demand
Compatibility to all futuristic services
Popular Tariffs:
FIBRO combo ULD 999 @ 20Mbps
FIBRO combo ULD 1999 @ 60Mbps
FIBRO combo ULD 4999 @ 100Mbps
Contact Details
For Retail Bookings:Mail to :[email protected], [email protected]. Call: 28267217
For Bulk bookings:Mail to: [email protected] Call : 9444000345
Send SMS : FTTH to 9400054141
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October 2015Volume 1, Issue 3
BSNL CHENNAI TELEPHONES
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Quick Tip
While not browsing, keep the mobile network in 2Gmode to enhance the battery life
Now watch your favoriteprogrammes on the move.
BSNL offers facility to view TV programmes on your mobile. The
activation process is very simple.Enjoy combo vouchers with
Bundled data usage and TV such asSTV 103, 178, 179 and 182.To activate,1. Use My BSNL app2. Visit your nearest CSC/retailer
shops.
BSNL Mobile TV (As on 15.10.2015)
MRP of STV Free Data No of Free Channels Validity
178 1GB 70 22
182 1GB 50 22
179 1GB 140 22
103 450MB 140 12
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October 2015Volume 1, Issue 3
BSNL CHENNAI TELEPHONES
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SERVICE CONTACT NUMBER
BSNL Landline Complaints 1500
BSNL Broadband Complaints 1504
BSNL Mobile Complaints 1503
BSNL Leased Line (for local customers) 12676
BSNL Leased Line ( Others and VPN cir-cuits)
18004251957 /04425352126 (chargeable)
VAS Deactivation 155223
For complaints relating to BSNL Chennai [email protected]
Police 100
Traffic Police 103
Ambulance 108
Fire Control 101
Ambulance of fire Services Dept 102
Child Helpline 1098
Women Helpline 1091
Chennai Corporation complaints 1913 (chargeable)
TN EB complaints 1912 (chargeable)Blue Cross (for rescues and emergencies) 04422300666 / 22300655 (chargeable)
Blue cross ambulance 04422354959 (chargeable)
To catch snake 04422200335 (chargeable)
JAI HIND
Send your feedback to [email protected]