bt diverse 5310 user guide from telephones online
DESCRIPTION
Bt diverse 5310 User Guide from Telephones Online www.telephonesonline.co.ukTRANSCRIPT
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
User GuideBT DIVERSE 5310
This equipment is not designed for makingemergency telephone calls when the power fails.Alternative arrangements should be made foraccess to emergency services.
This product is intended for connection to analoguepublic switched telephone networks and privateswitchboards in the UK.
FOR S
MS
TEXT MESSAGIN
G
YOU MUST S
UBSCRIBE
TO A C
ALLER DIS
PLAY SERVIC
E
AND YOU M
UST NOT W
ITHHOLD
YOUR TELEPHONE N
UMBER.
A QUARTERLY
FEE IS
PAYABLE.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
Please open this page for an ‘At a glance’ guideto your BT Diverse 5310.
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➤INT MENU
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BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
At a glance
1
Microphone
Hash/Keyguard
Hold down to switch thekeypad guard on and off.
Extra Directory
Used to store an additional 10 names andnumbers.
Keypad
Red phone
Press to end a call, returnthe display to idle or turnthe power on and off.
Display
Displays the status of your handset.
Handsfree
Use to answer calls or make a call in handsfree mode.
Green phone
For making andanswering calls.
Recall
Press for use with switchboards and certain Network Services or press and hold to enter a pause.
Calls list
Lets you access yourlists – calls and SMS.
Right hand side
Takes you into the redial list.
Left hand side
Allows you to make an internal call.
Right hand side
Takes you into the menu options.
Left hand side
Lets you set the alarm clock.
Star/bell
Switches the handsetringer on and off.
One button
As well as being thenumber one button holddown to access yourVoice Mail service.
Directory
Used to store numbersand names in the directory.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
2
Base
Base underside
BT Diverse 5310
Contact points Page/Registration button
Use to register handsetsand to page a handset.
Power socketTelephone line cord socket
BT Diverse Helpline – 08457 908 070
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
In this guide
At a glance 1
Main menu structure 4Messages 5
Quick guide 6
Quick guide to handsetdisplay icons 7
Introduction 8Unpacking your BT Diverse 5310 8For your records 8
Safety information 9
Setting up 10
Using the telephone 14Making and ending calls 14Handsfree 15Using the directory 16Character map 17VIP ringing 18Redial 21Secrecy 22Paging and internal calls 22
Caller Display and otherBT Calling Features 25
Caller Display 25Calls list 25Call Waiting 28Other BT Calling Features 28
Additional features 31Voice Mail 31
Handset settings 33Alarm clock 35Appointment call 36Walk and talk 40Room monitor 41
Base station settings 44Base station PIN 44
Using additional handsetsand bases 46
Registering additional handsets 46
Help 49
General information 51Guarantee 51BT Accessories and
Replacement Items 51Technical information 52Switchboard compatibility 52Setting pauses 54
Index 55
Hints and tips boxes
In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.
3
Helpline
If you experience any dif ficultieswith your BT Diverse 5310, pleasecall the BT Diverse Helpline on 08457 908 070.
Please refer to the separate UsingSMS User Guide for instructions onusing the SMS functionality.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Menu structureSMS Write message
Incoming
Outgoing
Settings Service Centres Service Centre 1 ->
Service Centre 5
SMS Mailboxes SMS > 1-3
Notify Number
Notify Type Missed Calls
Select Services Withhold Number
For All Calls Call Divert All Calls
No Answer
When Busy
Call Waiting On
Off
Cancel Ringback
Additional Features Room Monitor Call Internal
Call External
Level
Walk and Talk
Calender/Clock Set Appointment Enter Date
Enter Time
Enter Text
Alarm Clock Enter Alarm Time
Date/Time
Time Mode 12 Hour
24 Hour
Audio Settings Earpiece Volume
Handsfree Volume
Ringer Volume
Ringer Melody External Calls
Internal Calls
Appointment
Alarm Clock
All Ringer Tones
Advisory Tones Key Tones
Battery Low Off
On
During Call
Confirmation Tone
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Messages
Press to get to your Mailbox and access your text messages, voicemail andCalls list.
The following functions are available:
Note
If your handset is registered to a BT Diverse 5350 answering machine base, youwill have additional menu’s in Voice Mail. Please refer to your BT Diverse 5350guide to see what further menus are now available.
SMS
Network Mailbox
Calls List Delete entry
Copy to directory
Date and time
Status
Delete list
Handset Settings Auto Answer
Language
Register Handset
Select base
Reset Handset
Base Settings System-PIN
Base Reset
Additional Features Dialling mode Tone
Pulse
Tone-Earth
Recall 80 ms
to
800 ms
Repeater Mode
Listening in System – PIN
Voice Mail Set Key 1 Network Mailbox
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Quick guide to handset settingsSwitch the handsetOFF/ON: Hold down.(default is ON)
Switch Keyguard Hold down.on/off
Switch handset Hold down.ringer off
Make a call or .
Redial a number to scroll through the list to dial.
Copy a displayed to display Copy to directory add namenumber in the redial
display shows Save entry . list to the directory
Dial from the to name or number you want to dial . directory
Dial from Calls list to display Calls List to display the number you want .
Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume .handsfree mode
Adjust earpiecedisplay shows Volume to decrease/increase volume .
volume
Make internal call then select handset and click on .
Call all handsets to Call All .
Transfer call to then select handset and click on . When user answers press .
another handset
Put caller on hold then select handset and click on . When finished press .
while you make Back will be selected press .
an internal call
Set date and time to display Calendar/Clock to display Date/Time
enter date enter time . Select am/pm .
➤
➤
OK OK
OK
OK
OK OK
OK
Int
Int
Int
Int
OK
OK OK OK
OK
OK
Menu
Menu
Menu
Menu
Menu
OK
Menu
Pageno
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39
33
14
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26
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33
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BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Quick guide to handsetdisplay icons
Redial, lists up to the last 10 dialled number.
Flashes to indicate new messages (e.g Calls or SMS).
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from left to right).
Ringer off.
Handset locked.
Shows the number of the handset and is displayed in top left hand corner.
Appears when the time and date is set, allows access to Calendar/Clockfunctionality.
INT
MENU
OK
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INT
MENU
1
BT Diverse 5310
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Introduction
Unpacking your BT Diverse 5310
If anything is missing, please contactyour place of purchase immediately.
One BT Diverse 5310base station
One BT Diverse 5300 handset
One power supply for the base station
One telephone line cord
Two AAA rechargeable batteries
One belt clip
Battery compartment cover
For guarantee purposes proof ofpurchase is required so please keepyour receipt.
Enter your system PIN code here:
For more information on your systemPIN, see page 44.
For your records
Date of purchase:
Place of purchase:
INT
RO
DU
CT
ION
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Safety information
Safety information
GeneralOnly use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. Power supplynumber is M-GA35 - 095130F.
For the handset use only AAA 1.2VNickel Metal Hydride (NiMH)rechargeable batteries with a minimumcapacity of 700 mAh. Never use otherbatteries or conventional alkalinebatteries. They could lead to a shortcircuit or destroy the battery casing.Batteries and accessories are availablefrom www.withandwithoutwires.comor call 0870 240 5522.
If the Keyguard is switched on, it isNOT possible to make calls, includingemergency numbers (999/112).
Do not open the base station or handset(other than to change batteries). Thiscould expose you to high voltages orother risks.
Radio signals transmitted between thehandset and base may cause interferenceto hearing aids.
This product should not be used nearemergency/intensive care medicalequipment and should not be used bypeople with pacemakers.
Never dispose of batteries in a fire. Thereis a serious risk of explosion and/or therelease of highly toxic chemicals.
CleaningSimply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may cause a static shock.
EnvironmentalDo not expose to direct sunlight.
The product may heat up when thebatteries are being recharged. This isnormal. However, we recommend thatyou do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets orother surfaces which generate fibres, orplace it in locations preventing the freeflow of air over its surfaces.
Do not submerge any part of your product in water and do not use it indamp or humid conditions, such asbathrooms.
Do not expose your product to fire,explosive or other hazardous conditions.
There is a slight chance that your phonecould be damaged by an electrical storm.We recommend that you unplug thepower and telephone line cord during anelectrical storm.
SA
FET
Y IN
FOR
MA
TIO
N
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
1 Connect the base station
Plug the power supply cable into thepower socket on the underside of yourbase.
Plan the location
Situate your product close enough tothe telephone and mains power socketsso that the cables will reach.
Make sure it is at least 1 metre awayfrom other electrical products to avoidinterference.
Do not situate the product in thebathroom or other humid areas.
Setting up
WARNING
Do not connect the telephone line cordto the phone socket until your handsetis fully charged. This will prevent therisk of the phone being answered beforethe battery is charged. Answering thephone before the battery is fully charged may prevent it from reachingits optimum capacity.
2 Plug the power supplyunit into the wall socket
SE
TT
ING
UP
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
WARNING
Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel MetalHydride (NiMH) rechargeablebatteries with a minimum capacity of700mAh.Using inappropriate batterieswill invalidate your guarantee andmay damage the telephone. Batteriesand accessories are available fromwww.withandwithoutwires.comor call 0870 240 5522.
3 Registering and charging the handset
The display is protected by a plasticfilm. Remove the protective plastic filmfrom the display.
MENU INT
INT MENU
1
To register your handset, place it in thebase station with the display facingupward. After approx. one minute, thehandset’s internal number is displayed(e.g.: 1). Successful registration issignalled by a confirmation tone.
When the handset is registered thedisplay will show:
SE
TT
ING
UP
Insert the batteries
Insert the two batteries supplied, asindicated inside the batterycompartment and slide the batterycompartment cover shut.
The battery cover may be found in thepackaging with the batteries.
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BT Diverse Helpline – 08457 908 070
Out of range?
If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, thenON again, it will find the base stationwithin a few seconds.
Battery level icons
When the batteries are almost flat abeep sounds and the display shows theempty battery icon. You will need torecharge your handset before you canuse it. The various states of chargeare shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
Batteries and case may become warmduring charging. This is normal.
Under ideal conditions, the handsetbatteries should give about 13 hourstalktime or 170 hours standby timeon a single charge. However, newNiMH batteries do not reach their fullcapacity until they have been innormal use for several days.
The charge capacity of rechargeablebatteries will reduce with time as theywear out, so reducing the talk/standbytime of the handset. Eventually theywill need to be replaced. New batteriesare available fromwww.withandwithoutwires.comor call 0870 240 5522.
If you replace the handset batteries with ones that have been fully charged,the battery indicator will not show fulluntil the next charge cycle has beencompleted. Charge the handset untilthe batteries register full again. Fromthen on the display will be correct.
SE
TT
ING
UP
If the icons on the display flash continuously...
It means that the handset is notregistered with the base station.
Ensure you have correctly carried outstep 3 above. If the product has stillnot registered, please see “Registeringmanually” on page 47.
All additional handsets you purchasewill need to be individually registeredwith the base station before they willwork with the BT Diverse 5310.
Leave the handset for approx. 16 hoursin the base station to charge thebatteries, as they are not charged in thefactory. The battery status icon flasheson the handset to indicate that thebatteries are being charged.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
4 Connect the telephoneline cord to the base andplug into the wall socket
Ensure that each end of the line cord isfitted into the correct socket.
Fit the belt clip onto the back of thehandset.
Your BT Diverse 5310 is now ready for use.
SSlloott SE
TT
ING
UP
Setting the date and time
Press the Menu options button.
Press the DOWN navigationbutton until the display showsCalender/Clock.
Press the OK options button.Set Appointment appears.
Press the DOWN navigationbutton until the display showsDate/Time.
Press the OK options button.
Enter the day/month/year, e.g.05 10 03 for 5th October 2003.
Press the OK options button.
Enter the time – hours/minutes.e.g. 0925 for 9:25am.
Press the OK options button.
Use the UP/DOWN navigationbuttons to select am/pm if in 12hour mode.
Press the OK options button.
Press the DOWN navigationbutton to Time Mode.
Press the OK options button.
Use the UP/DOWN navigationbuttons to select 12 or 24 hourdisplay (12hr is the default).
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
MENU
OK
OK
OK
OK
OK
OK
Note
If you subscribe to a Caller Displayservice the time and date will be setwith the first incoming call. However, the year setting will have tobe changed manually. See opposite.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
To make an external call
Ensure the handset isswitched ON.
Press the GREEN PHONEbutton. You will hear the dialtone.
Dial the number.
Using the telephone
Preparatory dialling
Enter the phone number first.
If you make a mistake pressthe �C options button toremove any incorrect digits.
Press the GREEN PHONEbutton to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To exit a menu at any time, press theRED PHONE button. This will takeyou back one step. Keep pressing theRED PHONE button to return to theidle screen.
To switch the handset poweron and off
Press and hold the REDPHONE button to switch thehandset off.
Press and hold the REDPHONE button to switch thehandset on again.
US
ING
Call timer
Your handset automatically times theduration of all external calls, showing iton the display during your call and for a few seconds after it is finished.
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BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
To receive an external call
Press the GREEN PHONEbutton to answer the call.
Or
If the handset is on the base,simply lift it up and speak.You do not need to press theGREEN PHONE button.
This is called Autotalk. Youcan switch autotalk off so youalways have to press theGREEN PHONE button toanswer a call, see page 38.
To make a handsfree call
Dial the number
Press the HANDSFREE button.The loudspeaker is switchedon and you hear the numberbeing dialled.
To switch back to using thehandset at any time, press theGREEN PHONE button.
Handsfree
Handsfree allows you to talk to yourcaller without holding the handset andenables other people in the room tolisten to the conversation. Your handsare left free, for example to take notes.
To adjust the handsfreevolume whilst in handsfreemode
Whilst in handsfree mode andyou want to increase ordecrease the handsfree volume.
Press the MENU optionsbutton.
Press the OK options button toselect volume.
Using the LEFT or RIGHTnavigation buttons you caneither increase or decrease thevolume.
Press the OK options button if you want to save the newvolume setting.
MENU
OK
OK
US
ING
➤
➤
Note
You can test the handsfree function bydialling the BT speaking clock on 123.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Note
If you need to replace the handset inthe base station during a call, forexample, because the battery is flat,hold down the HANDSFREE button.
To switch to handsfree duringa call
During a call you can switch tohandsfree mode:
Press the HANDSFREE button.The call is transferred to theloudspeaker.
Press the GREEN PHONEbutton to switch back to usingthe handset.
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE button.The call is transferred to theloudspeaker.
US
ING
To store an entry in thedirectory
Press the DIRECTORY button.
Press the MENU options button.Display shows New Entry.
Press the OK options button.
Enter the telephone number.
Press the OK options button toenter the name.
Enter the name.
Entering names:Enter the name using the letterson the keypad. For example, toenter the name TOM:
Press the 8 button, T appearson the display.
Press the 6 button three timesuntil the display shows O.
Then press the 6 button todisplay m.
For the full character map, see page 17.
Press the MENU optionsbutton. Display shows SaveEntry.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
MENU
Using the directory
You can store up to 100 names andnumbers in the telephone directory.You can enter up to 32 digits and up to16 characters.
OK
MENU
8 tuv
6 mno
6 mno
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➤
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
US
ING
Note
The first letter of each name, and thefirst letter after a punctuation markare automatically shown as capitals.Letters are always added to the left ofthe cursor.
Press to switch between capitalsand lower case.
Press to move the cursor.
Press to delete from right to left.
Press 1 to enter a blank space.1
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1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14thpress press press press press press press press press press press press press press
1 € £ $ ¥
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d e f 3 ë é è ê
g h i 4 ï í ì î
j k l 5
m n o 6 ö ñ ó ò ô õ
p q r s 7 ß
t u v 8 ü ú ù û
w x y z 9 ÿ y æ ø å
a➔A ✱ / ( ) < = > %
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8 tuv
7pqrs
6 mno
5 jkl
4 ghi
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1
Character map
These are the characters you can use when storing a directory entry.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
US
ING
To dial a number in thedirectory
Press the DIRECTORY button.
Press the DOWN navigationbutton to scroll through thenames which are listed inalphabetical order.
Or
Enter the first letter of thename you want, e.g. for Emma,press 3 twice to search fornames beginning with E.
Press the GREEN PHONEbutton. The number is dialled.
To mark a directory entry asa VIP caller
Press the DIRECTORY button.
Use the DOWN navigationbutton to scroll to the entryyou want.
Press the MENU button.
Press the DOWN navigationbutton until the display showsVIP Entry.
Press the OK options button.
You will hear the currentmelody. Use the DOWNnavigation button to select amelody (1-10). You will heareach melody as you scrollthrough.
Press the OK options button.
Press the RED PHONE buttonto return to the idle screen.
The entry is now stored in thedirectory with VIP next to it.
To view directory entry
Press the DIRECTORY button.
Press the DOWN navigationbutton to scroll through theentries.
Or
Press the first letter of thename you are looking for.
Press the RED PHONE buttonuntil you reach the idle display.
VIP ringing
You can mark directory entries ofcallers who are important to you as VIPcallers. You can also allocate aparticular melody to VIP callers so youcan tell who is calling from the melody.The VIP melody will sound after thefirst ring tone.
MENU
OK
OK
3 def
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BT Diverse Helpline – 08457 908 070
US
ING
To copy an entry to anotherDiverse 5000 handset
You can copy individualdirectory entries from thedirectory or extra directory to another Diverse 5000handset that is registered tothe same base.
Press the DIRECTORY orEXTRA DIRECTORY button toopen the directory.
Press the DOWN navigationbutton to scroll to the entryyou want to copy.
Press the MENU button.
Press the DOWN navigationbutton until the display showsSend Entry.
Press the OK options button.
Use the DOWN navigationbutton to select the handsetyou wish to copy the entry to.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
To edit a directory entry
Press the DIRECTORY button.
Use the keypad to enter thefirst letter of the name youwish to edit.
Then press the DOWNnavigation button to scroll tothe exact entry.
Press the MENU options button.
Press the DOWN navigationbutton until Edit Entry isdisplayed.
Press the OK button.
Edit the number, if necessary,using the LEFT/RIGHT andDELETE buttons.
Press the OK button.
The name will be displayed.Edit the name if necessary byusing the LEFT/RIGHT andDELETE buttons as above.
If the name is correct, pressthe MENU button, Save Entry
is displayed.
Press the OK button. Thedisplay will show Entry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
MENU
MENU
�C
�C
MENU
OK
OK
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
To delete an entry
Press the DIRECTORY buttonand open the directory.
Press the DOWN navigationbutton to scroll to the entryyou want to delete.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsDelete Entry.
Press the OK options button to confirm. You hear aconfirmation beep.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
To delete the entire directory
Press the DIRECTORY buttonand open the directory.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsDelete List.
Press the OK options button.Delete List? is displayed.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
To copy the entire directoryto another Diverse 5000handset
You can copy the entiredirectory or extra directory toanother Diverse 5000 handsetthat is registered to the samebase.
Press the DIRECTORY orEXTRA DIRECTORY button toopen the directory.
Press the DOWN navigationbutton to scroll to the entryyou want to copy.
Press the MENU button.
Press the DOWN navigationbutton until the display showsSend List.
Press the OK options button.
Use the DOWN navigationbutton to select the handsetyou wish to copy the entiredirectory to.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
US
ING
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
To copy numbers shown inthe redial list to the directory
Press the REDIAL optionsbutton.
Press the DOWN navigationbutton to scroll to the numberyou want to copy.
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCopy to Directory.
Press the OK options button.
Press the OK options buttonagain.
Enter the name (for details, see page 16).
Press the MENU options button.The display shows Save Entry.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
MENU
MENU
Note
To cancel any procedure, press theRED PHONE button until the displayreturns to idle.
Extra directory
Your BT Diverse 5310 has anadditional 10 name and numberdirectory. It is recommendedthat this is used for specialnumbers i.e. doctor, dentist,takeaway numbers.
Press the EXTRA DIRECTORYbutton.
The structure of this directoryis the same as the maindirectory. You can follow theinstructions starting on page 16for storing, dialling, viewing,editing and deleting thesenames and numbers.
To dial a number in the redial list
Press the REDIAL optionsbutton. The last numberdialled will be displayed.
Press the DOWN navigationbutton to scroll through theredial list.
Press the GREEN PHONEbutton to dial the number.
Redial
Your handset automatically saves thelast 10 telephone numbers dialled into aredial list.
US
ING
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BT Diverse Helpline – 08457 908 070
Paging and internal calls
You can alert handset users that theyare wanted, or locate a missing handset.
If you have multiple handsetsregistered to the base you can makeinternal calls between handsets.
Press the INT options button.
A list of all the handsets thatare registered to the base arelisted, you can select any ofthem.
Your handset is identified by INT 1 <.
Press the DOWN navigationbutton to highlight thehandset you want to call andpress the GREEN PHONEbutton.
Or
Press the handset number youwant to call on the keypad.
Or
Select the Call All option to page all the handsetsregistered to the base andpress the GREEN PHONEbutton.
The line will be seized by thefirst handset user to answerthe call.
Call All
INT
Secrecy
When on a call you can talk to someonein the same room, without your callerhearing.
To switch secrecy on/off
During a call:
Press the INT options button.The microphone is switchedoff. The caller hears musicaltones.
Press the RED PHONE buttonto return to the caller.
INT
To delete a number from theredial list
Press the REDIAL optionsbutton.
Press the DOWN navigationbutton to select the numberfor deletion.
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsDelete Entry.
Press OK to confirm deletion.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
US
ING
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BT Diverse Helpline – 08457 908 070
To put an external call on holdwhile you make an internal call
This enables you to ask anotherhandset user a question andthen get straight back to yourcaller.
During a call:
Press the INT options buttonto display the list of handsets.Your caller hears musicaltones.
Press the UP or DOWNnavigation button to select thehandset you want to call.
Or
Press the handset number youwant to call on the keypad.
Press the GREEN PHONEbutton to call.
You can now speak with theother handset user.
To return to yourexternal caller:
Press the MENU button andBack will be displayed.
Select the OK options buttonwhich will reconnect you tothe external call.
MENU
OK
INT
To transfer an external callbetween handsets
You can forward an externalcall to another handsetregistered to the base.
During an external call:
Press the INT options buttonto display the list of handsets.Your caller hears musicaltones.
Press the UP or DOWNnavigation button to select thehandset you want to call orCall all handsets.
Press the GREEN PHONEoptions button to call. When theother handset answers you cantell them you are transferringthe call.
Press the RED PHONE buttonto put the call through.
Note
You can also put the call throughwithout announcing it by immediatelypressing the RED PHONE button afterdialling the other handset.
Note
You can also page all handsets bypressing the PAGE button on the basestation.
INT
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To answer a waiting callduring an internal call
If you are making an internalcall and hear the Call Waitingtone you can immediately takethe incoming call.
Press the MENU button.
To accept Call Waiting, pressthe OK options button.
Or
To reject Call Waiting, pressthe DOWN navigation button.
The display shows rejectCall Waiting.
Press the OK options button.
MENU
OK
OK
Note
If you accept Call Waiting you willautomatically terminate yourinternal call.
US
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Caller Display and otherBT Calling Features
IMPORTANT
To use Caller Display and Call Waitingyou must first subscribe to the Servicesfrom your Network Provider. For moreinformation on BT’s Calling Featurescall BT free on 0800 800 150.
Note
Calls that are ‘withheld’, ‘unavailable’or ‘international’ are not stored in theCalls list, as there is no telephonenumber sent via the Network.
Note
If you have a new call in your Callslist, the icon will flash on thehandset display.
If you subscribe to a Caller DisplayService you can see who is calling youon your handset display, as well as thedate and time of their call (unless thenumber has been withheld).
If you have stored a name to go withthe number in your handset directory,the name will be displayed as well.
Please ensure that you have stored thefull telephone number, including the areacode, otherwise the name will not matchthe number stored in the directory.
If the caller has withheld their number,the display will show WITHHELD.
If you call from another internalhandset, the display shows the handsetnumber and INT.
Calls list
The Calls list contains the telephonenumbers of your last 10 callers.
Whether you take a call or not, thecaller’s details are stored in the Callslist. You can display, scroll through anddial numbers in the list and copy theminto the directory.
If a call is received when the Calls listis full then the oldest entry will bedeleted automatically.
The button lets you open:
• Text messages (SMS).
• Network Mailbox.
• Calls list.
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To view the Calls list
When you have new calls, theicon flashes in the display.
Press the ENVELOPE button.
Press the DOWN navigationbutton until the display shows,e.g. Calls List: 03+07.
In this example, you havereceived 3 new calls and youhave 7 old calls (calls you havealready viewed).
Press the OK options button todisplay the most recent numberthat called you.
Press the UP or DOWNnavigation button to display all your new calls, followed byall your old calls.
WHEN A CALLS LIST ENTRY IS DISPLAYED YOU HAVE THEFOLLOWING OPTIONS:
To call the number:
Press the GREEN PHONEbutton. The number displayedis dialled.
To display the date and timethe call was received:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsDate and Time.
Press the OK options button.
The date and time of the callare displayed.
Press the OK options button toreturn to the Calls list.
To display the status of the call:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsStatus.
Press the OK options button.
The display shows whether thecall is a New Call or an OldCall and the number of thecall in the Calls list, e.g. 01/10 –the first call in a list of ten.
Press the OK options button toreturn to the Calls list.
OK
MENU
OK
OK
Note
To exit the Calls list at any time,press the RED PHONE button untilyou reach the idle display.
MENU
OK
OK
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To copy a number from theCalls list to the directory:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCopy to Directory.
Press the OK options button.
The number is displayed.
Press the OK options button.
The display shows <Enter Name>.
Enter the name of the personusing the keypad.
Press the MENU optionsbutton.
The display shows Save Entry.
Press the OK options button.
Entry Saved is displayed.
The display automaticallyreturns to show the Calls list.
To delete a call from the Calls list:
Press the MENU optionsbutton.
The display shows Delete Entry.
Press the OK options button.
The display shows Entry hasbeen deleted!
The display then shows thenext Calls list entry.
To delete the whole Calls list:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsDelete List.
Press the OK options button.
The display shows Calls listempty!
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
MENU
OK
MENU
OK
OK
MENU
OK
SMS (text messaging)
For instructions on using the SMSfunctionality, please refer to the separate‘Using SMS user guide’.
Network Mailbox
By pressing the button you canalso access your network mailbox facilitywhether it is behind a switchboard orvia 1571.
For instructions on setting up andoperating this function, please refer topage 31, “To set one-touch access to yourmessages”.
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To accept a waiting call
During a call when you hearthe Call Waiting beeps:
The number (and name ifstored in the directory) of thesecond caller will appear onthe display.
Press the MENU optionsbutton.
Display shows Accept Call
Waiting.
Press the OK options button.
Press the UP or DOWNnavigation buttons to togglebetween callers.
Call Waiting
If you also subscribe to a Call WaitingService, when you are on a call andanother person tries to call you, thesecond caller’s number will appear onthe handset display and you will hearan intermittent beep through thehandset. This is to alert you to theother caller waiting to speak to you.
OK
Other BT Calling Features
Your BT Diverse 5300 handset helps youuse your Network’s special services. Forfull details ask your Network provider.
Options before you make a callBefore making a call you can:• Withhold your number from being
sent for one call.• Switch Call Waiting on/off.• Switch off Ring Back.• Divert all calls to another number
(must be subscribed to).
MENU
To withhold your numberfrom being sent
Your number appears on thedisplay of the person you call.You can withhold it from thenext call.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsSelect Services.
Press the OK options button.
The display shows WithholdNumber.
Press the OK options button.
Enter the telephone numberyou want to call.
Press the OK options button to dial.
The number is dialled and yournumber is withheld for this call.
OK
OK
OK
MENU
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To switch Call Waiting on/off
You can choose whether to haveyour Call Waiting serviceswitched on or off depending onwhat you are doing i.e. if youare using the Internet via yourPC and do not want Call Waitingto interrupt you.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsSelect Services.
Press the OK options button.
Press the DOWN navigationbutton until the display showsFor All Calls.
Press the OK options button.
Press the DOWN navigationbutton until display shows Call Waiting.
Press the OK options button.
Press the DOWN navigationbutton to choose between Onor Off.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
Ring Back Off
If you make a call and thenumber is engaged you canset your telephone to ring youback once the number is freeby pressing 5. If you want tocancel this request i.e. if youhave to go out before the callrings back.
Press the MENU button.
Display shows SelectServices.
Press the OK options button.
Press the DOWN navigationbutton until Cancel Ringbackis displayed.
You will hear a Networkmessage confirming yourdivert request.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
MENU
OK
OK
MENU
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To set Call Divert
You can divert all incomingcalls to another number whereyou can be reached.
You can divert calls:
• All calls – calls are putstraight through to the numberyou have set.
• No answer – calls areforwarded if your phone isnot answered.
• When busy – calls areforwarded if your phone isengaged.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsSelect Services highlighted.
Press the OK options button.
Press the DOWN navigationbutton until the display showsFor All Calls.
Press the OK options button.
Display shows Call Divert.
Press the OK options buttonagain.
Press the UP or DOWNnavigation button to displaythe option you want All Calls, No Answer or When Busy.
Press the OK options buttonagain.
Select On or Off.
Press the OK options button.
Enter the telephone numberyou want your calls diverted to.
Press the OK options button.
You will hear a Networkmessage confirming yourdivert request.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
OK
OK
MENU
Note
Call Divert requires subscription from your Network provider. Youmay be charged a subscription fee.
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To set one-touch access toyour messages
Press the MENU options button.
Press the DOWN navigationbutton until the display showsVoice Mail.
Press the OK options button.
The display shows Set Key 1.
Press the OK options button.
The display shows NetworkMailbox.
Press the OK options button.
Enter the telephone number of your messaging service. For example, 1571 to access the‘BT Answer’ voice mail service.
Press the OK options button.Display shows Entry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
Voice Mail
If you have Call Minder or a NetworkMessaging Service on your telephoneline you can set the 1 button to accessyour messages.
Additional features
To set up quick access toyour Voice Mail service whenbehind a switchboard e.g.Meridian Mail
Follow the steps previouslygiven, but when you come toenter the telephone number ofyour messaging service, youwill need to follow the examplebelow:
Enter the access number foryour messaging service, e.g. 7000.
Press and hold the RECALLbutton until P is displayed toenter a pause in the diallingsequence.
Enter your extension number,followed by a hash, e.g. 1234 #.
Press and hold the RECALLbutton until P is displayed toenter another pause in thedialling sequence.
Enter your PIN followed by ahash, e.g. 000000 #.
The entire number shouldlook like this:
7000P1234#P000000#
R
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Press and hold down the1 button or access your networkmailbox via the button.
When set up it will take you intoyour message service. If duringthe set up you entered yoursecurity PIN as well as thetelephone number you will betaken quickly into yourmessages. If the security PINwas not included you will haveto enter this number now,followed by a #.
You will then be taken intoyour messages.
Press the RED PHONE buttonuntil you reach the idle display.
Note
If you store your security PIN as partof the quick access number, anyonewith access to the handset will be able to retrieve your messages.
Note
If your handset is registered to ananswering machine base i.e. BT Diverse 5350 you will be given thechoice of accessing your answeringmachine messages or NetworkMessaging Service. See your BT Diverse 5350 user guide for furtherinformation.
To retrieve messages fromyour Voice Mail service
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
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To change the earpiece volumeand handsfree volume
You can choose from:
• 3 earpiece volume levels• 5 handsfree loudspeaker
volume levels.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsAudio Settings.
Press the OK options button.
The display shows EarpieceVolume.
Press the OK options button.You hear the current earpiecevolume.
Press the LEFT or RIGHTnavigation button to set thevolume level you want.
Press the OK options button.
Press the DOWN navigationbutton to select the handsfreevolume.
Press the OK options button.You hear the current handsfreevolume.
Press the LEFT or RIGHTnavigation button to set thevolume level you want.
Press the OK options button toconfirm and save the settings.
Press the RED PHONE buttonuntil you reach the idle display.
Handset settingsYou can choose a range of settings to suit yourpersonal preferences.
To set the ringer volume and melody
You can choose from:
• 5 ringer volumes (originalsetting = 3)
• Crescendo ring (increasingvolume)
• Ringer off• 10 ringer melodies
Press the MENU options button.
Press the DOWN navigationbutton until the display showsAudio Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRinger Volume.
Press the OK options button.You hear the current ringervolume.
MENU
OK
OK
MENU
OK
OK
OK
OK
OK
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Press the LEFT or RIGHTnavigation button to set theringer level you want.
Press the OK options button.
Press the DOWN navigationbutton to select the ringermelody.
Press the OK options button.
Select whether external calls orinternal calls:
Press the OK options button.
Press the UP or DOWNnavigation button to set theringer melody you want. The melody is played and itsnumber shown.
Press the OK options button toconfirm and save the settings.
A is displayed next to the Set melody.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
Shortcut button
If you want to switch the handsetringer off quickly you can also pressand hold the button. The icon is displayed. To turn the handsetringer back on press and hold downthe button again and the symbolwill disappear.
To change the displaylanguage
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsLanguage.
Press the OK options button.
Press the DOWN navigationbutton to display the languageyou want.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
MENU
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Alarm clock
You can use your handset as an alarmclock. You must set the date and timebefore the alarm will work. The alarm willring daily until the setting is turned off.
To set the alarm
Press the ALARM CLOCKoptions button.
Display shows Alarm Clock.
Press the OK options button.
Display shows Enter alarm
time and the first digit of thetime will be flashing.
Enter the time you want thealarm to go off at.
Press the OK options button.
Use the UP/DOWN navigationbutton to select am/pm if in 12hour mode.
Press the OK options button.
Display shows Entry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
The icon will be displayedin the top right of the handsetdisplay to indicate that thealarm has been set.
To stop the alarm ringing
When the alarm goes off itsounds like an incoming calland lasts for about 30 seconds.The display will also show < < < Alarm Clock > > > flashing.
Press any button to switch thealarm off.
To cancel the alarm setting
The alarm will ring daily untilyou cancel the setting.
Press the ALARM CLOCKoptions button.
Display shows Alarm Clock
with a above the OKoptions button.
Press the OK options button.
You will hear a tone and the will disappear. Press the
RED PHONE button until youreach the idle display.
The icon will havedisappeared from the top ofthe handset display.
Note
The alarm will only sound if thehandset is in idle mode. The alarmwill not sound if the Room Monitorfunction is being used.
OK
OK
OK
OK
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Appointment call
You can use your handset to remindyourself of an appointment. You can setthe time and date of the appointmentand enter a name for it. The alarm willring on the time and date you have set.
To set the appointment call
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCalender/Clock.
Press the OK options button.
Display shows Set Appointment.
Press the OK options button.
Display shows Enter Date:
and the first digit is flashing.
Enter the day and month ofthe appointment, e.g . for 20thMay enter 20.05.
Press the OK options button.
Display shows Enter Time:
and the first digit is flashing.
Enter the hours and minutesof the appointment.
Press the OK options button.
Use the UP/DOWN navigationbutton to select am/pm if in 12hour mode.
Press the OK options button.
Display shows < Enter Text >.
Enter a name for theappointment, e.g. Dentist,using the keypad letters.
Press the OK options button.
Display shows Entry Saved.
Press the RED PHONE buttonto return to the idle display.
The icon will be displayedin the top right of the handsetdisplay to indicate that theappointment has been set.
Note
Your handset will only display anappointment if the handset is in idlemode. An appointment will not bedisplayed if the Room Monitor functionis being used or if a call is in progress.
MENU
OK
OK
OK
OK
OK
OK
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To stop the appointment callalarm ringing
When the alarm goes off itsounds like an incoming calland lasts for about 30 seconds.The display will also flash thename of the appointment.
Press the OK options button toswitch the alarm off.
To cancel a set appointment call
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCalender/Clock.
Press the OK options button.
Display shows Set Appointmentwith a underneath it.
Press the OK options button.
You will hear a tone and the will disappear to indicate
that the appointment has beencancelled.
Press the RED PHONE buttonuntil you reach the idle display.
The icon will havedisappeared from the top ofthe handset display.
To switch off your handset’sbeeps and tones
You can switch off and on:
• Key beeps when you presseach button on your handset
• Confirmation beeps when youhave finished making a settingor action on your handset.
• Battery Low warning beep.You can also set this to soundonly during a call.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsAudio Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsAdvisory Tones.
Press the OK options button.
Press the OK navigationbutton to switch the key tonesOn or Off.
Press the DOWN navigationbutton to move to the next line.
Press the OK options button.
Press the UP or DOWNnavigation button to switch thebattery low beep On or Off or tosound only during a call.
Press the OK options button toconfirm the settings.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
OK
MENU
OK
MENU
OK
OK
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To switch auto talk on or off
When you receive a call, youcan answer it simply by liftingthe handset off the base station.This is called auto-talk. Whenyou switch auto-talk off, youanswer all calls by pressingthe GREEN PHONE button.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
The display shows AutoAnswer.
Press the OK options button.A indicates auto talk isswitched on. Press the OKoptions button again to switchauto-talk off.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
To reset a handset
You can restore a handset toits factory settings.
The handset’s Registration,the Directory and the Calls listare not affected.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsReset Handset.
Press the OK options button.
The display shows reset todefault?
Press the OK options button toconfirm reset.
The settings after a reset will be:
Ringer volume 3Ringer melody 1Auto talk OnBattery low beep OnRoom monitor level offRoom monitor level highTime control offDisplay language EnglishRedial list deleted
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
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To give a handset a namerather than a number
The handsets when registeredare assigned numbers e.g. INT 1.You can give the handset aname instead of a number tomatch the user or location, e.g. Anne or Office. The name can be up to 10characters long.
Press the INT options buttonto enter the internal call menu.
Press the UP or DOWNnavigation button to select thehandset you want to changethe name or number of.
Press the DOWN navigationbutton to display ChangeHandset Name.
To switch keyguard on and off
You can lock the keypad so thatit cannot be used accidentallywhile carrying it around.
Press and hold the # button.When the keyguard isswitched on, the display willshow the icon.
Press and hold the # button toswitch the keyguard off.
INT
To change the internal numberof a handset
Your handsets are automaticallyassigned internal numbersbetween 1-6. You can changethese numbers.
Press the INT options buttonto display the list of handsets.
Press the UP or DOWNnavigation button to select thehandset you want.
Press the MENU optionsbutton.
Edit Handset No. is displayed.
Press the OK options button.
MENU
OK
Note
This name will only appear in theinternal list of handsets.
INT
Press the OK options button.
Press the �C options button to delete the old name.
Enter the name you want (seepage 16).
Press the OK options button toconfirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
�C
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To switch walk and talk modeon and off
To switch walk and talk on:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Display shows Room Monitor.
Press the DOWN navigationbutton until the display showsWalk and Talk.
Press the OK options button.
You will hear a tone and thedisplay will show Walk and Talk.
To switch walk and talk off:
Press the MENU optionsbutton.
Display shows Walk and Talk
Off.
Press the OK options button.
The display will return to theidle screen.
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Enter an available number. If the number is alreadyassigned to another handsetyou hear a beep. Select anothernumber.
If required, press the UP orDOWN navigation button toselect another handset and usethe Keypad to change thenumber.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
• The handsets are registered todifferent bases but are both set toBest Base.
• One of the handsets is not registeredand the other handset is registered asBest Base.
• Neither handset is registered.
Walk and talk
If you have more than one Diverse 5000handset then you can use the walk andtalk mode. This allows two handsets tocommunicate with each other outsidethe range of the base station. When theyare out of range, however, they cannotreceive external calls. The maximumrange between the communicatinghandsets is 300 metres outdoors inideal conditions. Please note thatbatteries are used more quickly in walkand talk mode.
Communication between two handsets ispossible when:
• Both handsets are registered to thesame base and have currentlyselected that base.
MENU
OK
OK
MENU
OK
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To use walk and talk
To call a handset:
When you have switched walkand talk mode on for at leasttwo handsets as shown onpage 40:
Press the GREEN PHONEbutton.
Display will show Walk and Talk
Call to all
All handsets that are in walkand talk mode will be called.The connection will be madewith the first handset toanswer the walk and talk call.
To answer a call:
Press the GREEN PHONEbutton to take the call.
To end a call:
Press the RED PHONE button.
Room monitor
You can use a handset as a room monitor.If a certain noise level is reached, forexample a baby crying, the handset willautomatically dial an internal or externalnumber which you have set.
The following points should be consideredwhen using the room monitor:
• If you store an external number thathas an answering machine connected,it should be switched off.
• Make sure Call barring is not set.
• Any incoming calls on the handsetbeing used as the room monitor willnot ring at the handset, however, the display will show when you havea call.
• The battery power is used up morequickly. If using for long periods oftime it may be advisable to place thehandset in the base to ensure that thebattery does not run out.
• When an external number is called itwill ring for approximately 90 secondsbut room monitor calls to an internalnumber are unlimited.
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To enter an external orinternal number for yourroom monitor call
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Display shows Room Monitor.
Press the OK options button.
Display shows CallInternal
Either:
To enter an internal number:
Press the OK options button.
Enter the internal handsetnumber.
Press the OK options button.
Or:
To enter an external number:
Press the DOWN navigationbutton to scroll to Call
External
and press the OK optionsbutton.
Display shows < Enter Number >
Enter the telephone number.
Display shows Entry Saved
and then Room Monitor set to:
with the last four digits of thetelephone number.
To set the room monitorsensitivity level
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Display shows Room Monitor.
Press the OK options button.
Press the DOWN navigationbutton until the display showsLevel.
Press the OK options button.
Use the UP/DOWN navigationbutton to select either Low orHigh.
Press the OK options button.
A will be displayed toindicate that the level has been set.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
OK
MENU
OK
OK
OK
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To switch the room monitoroff from another phone
When you are called by theroom monitor you can switchoff the room monitor from that phone.
Answer the call.
Press the 9 and # button. The room monitor will beswitched off.
To switch the room monitor off
Press the MENU optionsbutton.
Display will show Room Monitor off.
Press the OK options button.
Note
The other room monitor functions, e.g. no ringer will remain until youpress the MENU options button and OKoptions button on the handset that isset to room monitor.
MENU
OK
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Base station settings
Press the OK options button tosave the new PIN.
Press the RED PHONE buttonuntil you reach the idle display.
To change the base station PIN
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Select System PIN.
Press the OK options button.
Enter the current PIN (original setting = 0000).
Press the OK options button.
Enter the new PIN.
Press the OK options button.
Repeat the new PIN to confirm.
MENU
OK
OK
OK
OK
OKBase station PIN (PersonalIdentification Number)
Your base station PIN has a defaultsetting of 0000 but you may want tochange this to prevent unauthorised useof the handset(s).
If you change your PIN keep a record ofthe new number by writing it in thespace provided on page 8.
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To reset the base
You can restore a base stationto its factory settings.Resetting the base will not affectthe system PIN or handsetregistration.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsBase Reset.
Press the OK options button.
Enter the current PIN(original setting = 0000.)
Press the OK options button.
Display shows reset to
default?
Press the OK options button toconfirm reset.
OK
MENU
OK
OK
OK
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The settings after a reset will be:
Calls list deletedHandset names INT 1- INT 6Dialling mode toneFlash time 100msPrefix deletedPause after prefix 3secsSMS provider Pre-set numbernumber switched onSMS incoming and outgoing lists deletedVoice mail deleted
Press the RED PHONE buttonuntil you reach the idle display.
To set repeater mode
You can extend the range ofyour base station by purchasinga BT Diverse repeater. Thisboosts the signal and allowsyou to use your handsetfurther away from the basestation. If you want to use a BT Diverse repeater, you mustswitch this mode on.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRepeater Mode.
Press the OK options button.Display shows Changerepeater setting.
Press the OK options button.
The message states “Pleasewait”. The phone will return to the main idle screenautomatically.
MENU
OK
OK
OK
OK
Note
The icon beside Repeater mode
shows that it is ON.
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Using additionalhandsets and bases
Registering additionalhandsets
If you purchase new handsets to usewith your current BT Diverse 5310,they will not be pre-registered to a basestation. You will need to do this beforeyou can use them.
To register a new BT Diverse5300 handset to a 5310 basestation
For this method of registrationyour handset must be a BT Diverse 5300.
Place your handset in the basestation.
Ensure that the handset isswitched on.
After about 1 minute, thehandset’s internal number willbe displayed, e.g. INT 2.
The next available internalnumber (2-6) has beenautomatically assigned to thehandset.
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BT Diverse 5310
Up to six handsets can be registeredand operated from the BT Diverse 5310base station. This allows you to makean internal call between two handsetswhile a third is making an external call.
Each handset can only be registeredwith one base at a time.
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If the base station is a BT Diverse 5310 or 5350 basepress the PAGE button forapproximately three seconds.
After approximately one minutethe handset will display itsinternal number. The handsetis now registered and thehandset display will return tothe idle screen.
If the base is not a 5310 or5350 you will need to followthe user guide for the basestation you are registering the5300 handset to.
To manually register a BT Diverse 5300 handset toanother base station
If you want to register yourhandset to another base stationyou will need to manuallyregister it.
On the handset to be registered:
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRegister Handset.
Press the OK options button.
Enter system PIN.
Press the OK options button.
MENU
OK
OK
OK
Note
If all internal numbers have beenassigned then the internal number 6will be re-assigned.
You can change the internal handsetnumber if you wish, see page 39.
Note
To make internal calls or pagehandsets, see page 22.
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To de-register a handset
Press the INT navigationbutton to display the list ofinternal handsets registered to the base.
Press the UP or DOWNnavigation button to select thehandset you want to de-register.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsDe-register Handset.
Press the OK options button.
Enter the base station PIN(original setting = 0000).
Press the OK options button.
Display shows de-registerhandset?
Press the OK options buttonto confirm de-registration.
Press the RED PHONE buttonto return to the idle screen.
MENU
OK
OK
OK
Note
To check that the handset hasregistered successfully to the base,press the PAGE button, all handsetswill ring.
To register BT Diverse 2000/3000/4000 series handsetsand other makes
Providing your handset is GAP (Generic Access Profile)compliant, you can register itto your BT Diverse 5310 base.
Place your handset intoregistration mode according to the instructions in its userguide.
When the handset is inregistration mode, you willneed to press the PAGE buttonlocated on the top of your BT Diverse 5310 base station,for approximately threeseconds. After a short periodof time the handset will beregistered. The BT Diverse5310 will allocate the nextavailable handset number.
INT
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Help
Try these solutions to the most common problems.
Problem Possible cause Solution
Handset not registering. The base is not powered. Make sure that the power supplyThere are no batteries in the is plugged in at the base and handset. switched on. Make sure that the
rechargeable batteries (included)are fitted in the handset correctly.Switch the handset off and thenback on again, place the handseton to the base again and leave for approx. 1 minute to tryregistering again.
If this is still unsuccessful, then try amanual registration (see page 47).
You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).station PIN number. If you have changed the PIN and
cannot remember the number you will need to contact the BT DiverseHelpline on 08457 908070.
No display. The handset is switched off. Hold down RED PHONE for1 second.
Charge or replace the batteries.
Nothing happens when you press Keyguard may be switched on. Hold down the # button forany button. 1 second.
No connection between handset Are you out of range of the base Move closer to the base station.and base station. station.
Handset is not registered. Register the handset.
Base station is not switched on. Check the mains power is connectedcorrectly.
Handset on the base does not Is the handset placed on the base Make sure that the handset is placedcharge. properly? on the base or in the charger correctly.
You will hear a confirmation tone.
Are the batteries in correctly? Check that you have put the batteriesin the right way, you will hear aconfirmation tone.
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Handset does not ring. The handset ringer may be Hold down ✱ to switch the ringerswitched off. back on.
The incoming caller’s number is The caller’s number has been Caller has to allow their number tonot displayed even though you withheld. be sent.have Caller Display.
You keep hearing the error beep You have pressed the wrong Check the prompts in the display(a descending tone). button in a sequence. or refer to instructions in the
user guide.
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General information
Within the 12-month guarantee period:
If you experience difficulty using theproduct, prior to returning yourproduct, please read the Help sectionbeginning on page 49, or contact theBT Diverse Helpline on 08457 908070for assistance.
In the unlikely event of a defectoccurring, please follow the Helpline’sinstructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephone network.We recommend that you call the Helplineon 08457 908070 and ask for detailsof our recommended repair agents.
Guarantee
Your BT Diverse 5310 is guaranteed fora period of 12 months from the date ofpurchase.
Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the BT Diverse 5310,or any component thereof, (other thanbatteries), which is identified as faultyor below standard, or as a result ofinferior workmanship or materials.Products over 28 days old from thedate of purchase may be replaced witha refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply todefects that occur within the 12month guarantee period.
• Proof of purchase is provided.• The equipment is returned to BT or
its agent as instructed.• This guarantee does not cover any
faults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, orany attempt at adjustment or repairother than through approved agents.
• This guarantee does not affect your statutory rights.
BT Accessories and Replacement Items
For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:
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Switchboard compatibility
Generally this telephone may beconnected to switchboards. In the eventof any difficulties please consult yourswitchboard Service Provider.
Technical information
How many telephones can you have onthe line?
All items of equipment have a RingerEquivalence Number (REN) which isused to calculate the number of itemsthat may be connected to any onetelephone line.
The BT Diverse 5310 (with up to 6handsets) has a total REN of 1.
Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephoneline. (For example: if the BT Diverse 5310is used in conjunction with threeextension telephones, each with a RENof 1, then the total REN = 4)
Only use approved power supply itemcode M-GA35 -095130F.
R&TTE
This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards.
This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTerminal Equipment Directive(1999/5/EC). In demonstration withthe Essential Requirement for efficientuse of the radio spectrum, the productcomplies with TBR6. For a copy of theDeclaration of Conformity pleasecontact the BT Diverse Helpline on08457 908070.
To set the dialling mode
You need only adjust thissetting if your switchboard doesnot operate with the pre-settone dialling. You can changethe dial mode to pulse dialling.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until display shows Additional Features.
Press the OK options button.Display shows Dialling Mode.
Press the OK options button.
Press the DOWN navigationbutton to select:– Tone (with TBR)– Pulse (with Earth Recall)– Tone-Earth (tone with
Earth loop recall)
Press the OK options button to confirm. The display showsEntry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
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To set the recall time
You need only adjust this settingif your switchboard requires adifferent recall time to the pre-set recall time of 100ms.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRecall.
Press the OK options button.
Press the DOWN navigationbutton to select the recall time80, 100, 120, 180, 250,300ms or 600ms.
Press the OK options button toconfirm. The display showsEntry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
Note
100ms is the standard setting for mostUK switchboards.
To switch temporarily frompulse to tone dialling
If you are using pulse diallingwith your switchboard butneed tone dialling to usecertain functions on your BT Diverse 5310 you can switchto tone dialling during the call.
During your call:
Press the MENU options button.
Press the DOWN navigationbutton until the display showsTone dialling.
Press the OK options button.Tone dialling is now active.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
Note
This setting is only for the duration ofthe call.
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Note
If you want to insert a pause into atelephone number you are storing inyour directory, start storing thenumber (see page 16) and where apause is needed press and hold theRECALL button, the pause is addedand stored with the number.
To set a pause before dialling
You can insert a pause to allowyour switchboard time to get a line before your BT Diverse5310 dials the number.
Press the MENU optionsbutton.
Press the 8 button.
Press the 9 button.
Press the 1 button.
Press the 1 button.
Enter the number for thecorresponding pause length(e.g. 4 for 6 seconds):
1 = 1 second2 = 2 seconds3 = 3 seconds4 = 6 seconds.
Press the OK options button to confirm the setting. ‘EntrySaved’ is displayed.
MENU
Setting pauses
OK
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To set the duration of a pause
You can set the length of apause that is inserted afterpressing the RECALL button.
Press the MENU optionsbutton.
Press the 8 button.
Press the 9 button.
Press the 1 button.
Press the 2 button.
Enter the pause length:
1 = 800ms2 = 1600ms3 = 3200ms
Press the OK options button toconfirm the setting.
MENU
OK
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Additional handset and bases 46Alarm clock 35Appointment call 36Auto talk on/off 38
Base station PIN 44Base station reset 44Batteries
charging 12installing 11performance 12replacing 12warning beeps 12
Beeps and tones 37Belt clip 13
Call timer 14Call Waiting 28Caller Display 25Calling Features 25
Call Divert 30Caller Display 25Calls list 25Call Waiting 28Ring Back 29withhold your number 28Voice Mail 31
Calls list 26call the number 26copy to directory 27delete a call 27delete complete list 27
dial a number from 26display status of call 26display time of call 26view 26
Callsend 14external 14handsfree 15holding 23internal 22making 14on hold 23receiving 15redial 21secrecy 22three-way 23transferring 23
Character map 17
Date set 13Delete
all directory numbers 20Calls list call 27complete Calls list 27directory entry 20redial list 22
De-register handset 48Dialling mode 52Directory 16
character map 17copy entry to another
handset 19copy directory to another
handset 20
Index
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delete all entries 20delete an entry 20dial a number 18edit an entry 19extra directory 21store name and number 16view an entry 18VIP ringing 18
Display icons 7
Earpiece volume 33Ending calls 14External calls 14Extra directory 21
Guarantee 51
Handsetbeeps and tones 37change internal number 39display icons 7melody 33naming 39on/off 14reset 38ringer 33
Handset quick guide 6Handsfree 15Help 49Holding calls 23
Internal calls 22Internal number – change 39
Keyguard 39
Language change 34
Main menu 4Making calls 14
Melody 33Music on hold 22
On/offauto talk 38beeps and tones 37handset power 14keyguard 39secrecy 22walk and talk 40
Page a handset 22Pause 54Phone socket 13PIN 44Power connection 10Preparatory dialling 14Pulse dialling 53
Quick guidedisplay icons 7handset settings 6
Range warning 12Repeater mode – set 45Recall time 53Receiving calls 15Redial 21
copy to directory 21delete 22dial number in redial list 21
Registeringadditional handsets 46manually 47your handset 11
REN, how many phones can I have? 52Reset
base settings 44handset settings 38
Room monitor 41
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Safety information 9Secrecy 22Setting up 10Switchboard compatibility 52
Technical information 52Telephone line cord 13Time – set 13Tone dialling 53Transferring calls 23
VIP ringing 18Voice Mail 31
retrieve messages 32set one-touch access 31set up quick access behind
switchboard 31Volume
earpiece 33handset ringer 33handsfree 15, 33
Walk and talk 40
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BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Diverse 5310 (06/03) 5Designed and produced by The Art & Design Partnership Ltd.
Siemens number: A31008-C200-P101-✱ -7619 CE compliant to R&TTE Directive (1999/5/EC)
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