bt global services & riverbed: command performance

Presenter: Scott Cain, BT Global Services

Connect Applications

BT and Riverbed: Command Performance

IT and business changes putting demand on the network

Which of the following are likely to be your toptechnology priorities over the next 12 months?

Source: Forrester Research Inc.

... the answer isn’t always more bandwidth

Consolidation 75%

Disaster recovery 65%

Mobility 60%

Rich media / video 50%

Cloud 42%

Performance management 40%

Offshoring 38%

It is all about USER

EXPERIENCE!

Network Management Lifecycle

3. Control • Application optimisation• Protect critical applications• Smart path: Internet breakout

1. • Application landscape• Specific application performance • Web performance • Via a simple Dashboard

Understand

2. Accelerate• Faster users x200 • Faster applications • Reduced bandwidth 60%+• ROI within 7months

Connect Acceleration

Key points

• 100+ company implementations of acceleration• 4,000 managed endpoints in 90 countries • 1,000 BT experts• Only service provider that has an independent test and development facility to compare,

contrast and decide on the right optimisation solution • First and only service provider to test and prototype Wan optimisation virtual appliances for

use with virtual data centre and cloud solutions • First service provider to test and demo video streaming with WAN acceleration – as a software

only solution running on a virtualised platform• First and only to create an optimisation database showing results industry to help customer

benchmarking• First service provider launch fully managed Riverbed based service

Accelerate• Faster users x200 • Faster applications • Reduced bandwidth 60%+• ROI within 7months

BT Connect Acceleration is based on Riverbed

BT Connect Acceleration –based on Riverbed Steelhead

• Accelerate applications by up to 100x

• Cut bandwidth utilization by 65-95%

• Enable consolidation, cloud, and more effective DR

• Also impacts virtualisation, application rollouts, and mobility

Faster Sharepoint

20x faster response times

Transactions reduced from 60 sec to 3 secs

63% reduction in bandwidth

Accelerate: Acceleration of application performance

Server Consolidation

Support data centre consolidation

76% reduction in bandwidth

6-month payback

Customer service

Improve performance and address customer service issues

Saved €000’s in costs and potential loss business

Reduce bandwidth

Increased transactions by 20 seconds and reduce bandwidth by 65%

7

Application Streamlining Review

• Application Streamlining aims to overcome application protocol limitations

Typical application inefficiency

Open

FID

Read 1

Read 2

WAN

Data Center Branch Office

WAN

Network Management Lifecycle

3. Control • Application optimisation• Protect critical applications• Smart path: Internet breakout

1. • Application landscape• Specific application performance • Web performance • Via a simple Dashboard

Understand

2. Accelerate• Faster users x200 • Faster applications • Reduced bandwidth 60%+• ROI within 7months

9

WAN

Request

• Transaction times x100 faster

• ROI within 7 months

• 40-60% reduction

Data Center Branch Office

Data reductionA

Comprehensive Riverbed product deployment

WANDATA

CENTER

BRANCH OFFICES

MOBILE WORKERS

Steelhead Appliances(Clustered)

SECONDARY DATA CENTER

Steelhead Mobile

Steelhead Appliance &Riverbed Services Platform

Steelhead Appliance

Steelhead Mobile Controller

Interceptor

VM VMDK

Management and support

CMC

BT and Riverbed partnership

BT Connect Applications portfolio provides unrivaled global experience • More customers: 600 company implementations

• More managed customers in more countries: 6,000 managedendpoints in 90 countries

BT and Riverbed growth• BT awarded by Riverbed fastest growing service provider and

largest service provider in Europe

Richer managed service wrap

• Design consultancy, project managed installation, global coverage, 24*7 Helpdesk, Proactive Fault Management and incident investigation,Service Management and Reporting Service, Dedicated Analyst, monthly consultancy and recommendations, Online Dashboard reporting

• 1,000 BT staff trained – 40 RSCP accredited

First to innovate • Only service provider that has an independent test and development facility

to enable customers to compare, contrast and decide on the right optimisation solution

• First and only service provider to test and prototype Acceleration virtual appliances for use with virtual data centre and cloud solutions

• First service provider to test and demo video streaming with WAN acceleration – as a software only solution running on a virtualised platform

• First and only to create an optimisation database showing results by industry to help customer benchmarking

BT won Best IT Service Global Telecoms Business Awards 2010

Top Tier

Won best Corporate innovation for Connect Acceleration, IET Awards 2010

12

Before: 70 GB

After: 615MB !

Total reduction in Infrastructure traffic =

90%

Results

Use less Resources

Faster backup of critical data

Eating your own dog food...

BT Connect Acceleration benchmark database

90

80

70

60

50

40

30

20

10

Reduction %

Government Retail Pharma Finance Finance 2 Pharma Retail ManufacturingYour

company

Month 1 Month 2

Range of improvement by application

*a selection of 21 commonapps from total of 95 measured

-

20

40

60

80

100

120

(blackjack)

(CIF

S:N

etBIO

S)

(CIF

S:T

CP

)

(Citrix_C

lient)

(citriximaclient)

(FT

P)

(HT

TP

)

(HT

TP

_Web)

(ica)

(imap)

(kerberos)

(ldap)

(Lotus Notes)

(Mail E

xchange)

(MA

PI)

(Oracle)

(Proxy T

raffic)

(SQ

L:TD

S)

(Squid_C

ache)

(webcache)

(Window

s Update S

erver WS

US

)% reduction by application Sept-Dec 2010*

average of reduction % max of reduction %

Summary

BT Connect Applications unrivalled track record and credentials

BT Connect Acceleration– one stop shop

Ideal combination of technology and service

Strong security credentials compliant to BTSECS

Maximise investment inWAN (ROI in 7months, IDC)

It is all about USER

EXPERIENCE!

Vendors here havebetter capabilityto govern WAN Performance e.g.Application Level QoS

Vendors here havehigh performing

Network transport acceleration

Vendors here havesupport for awide range of

applicationAcceleration

features

Vendors here havea wide range of

Virtualisation andDeployment options

e.g. mobile client, virtual appliance,

router module

Ipanema

Riverbed

Cisco

Bluecoat SG

BluecoatPacketshaper

Juniper

BT Acceleration vendor assessments

ApplicationAcceleration

WAN Governance Transport Acceleration

Product Range / Deployment Modes /Ease of deployment






features




router module



Riverbed

Best in ClassRiverbed





Ipanema

Riverbed

Cisco

Bluecoat SG


Juniper






features




router module

Ipanema




Ipanema

Riverbed

Cisco

Bluecoat SG


Juniper

Best in ClassIpanema






features




router module



Complementary portfolio




Ipanema

Riverbed

Cisco

Bluecoat SG


Juniper



Best in ClassIpanema

bt global services & riverbed: command performance

Technology