bt managed event premium services. · bt managed event premium services. the comprehensive solution...

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BT Managed Event Premium Services. The comprehensive solution for your most-important conferences. Datasheet. BT Managed Event Premium Services are the ideal audio conferencing solutions for high-profile meetings and important announcements, such as investor relations calls, all-hands calls and HR announcements. With BT Managed Events, you get the services of an expert events-management team to help you before, during and after the conference making sure everything runs smoothly. This gives you greater control over your meetings, with features like Q&A sessions, WebEx Event Centre and conference call recordings looked after by a BT Event Coordinator. BT Managed Event Premium Services can help you to: schedule your meetings quickly and efficiently reduce your workload with a selection of administrative features, including pre-registration, results of in-call votes, replays of meetings and transcription services improve your participants’ meeting experience host your meetings confidently recommend features and reserve resources matched to the objectives of your meeting choose from a number of features that your participants will appreciate, including: Global Access Numbers, WebEx Event Centre, Live audio Q&A, replay service and automated meeting joining options. Focus on delivering your message. Event Coordinators handle all the technical and administrative aspects of your meetings including: placing presenters in a private subconference prior to the start of your meeting providing announcements, introducing speakers and playing pre-recorded material guarding the privacy of sensitive meetings by managing who can gain access monitoring audio quality to address any technical issues instantly managing the order of questions and keeping you informed about participant attendance. Benefits to your business. Speed and quality of communication is vital in today’s competitive environment. Whether you’re announcing financial results to shareholders and investors, launching a product or keeping staff informed, how you communicate makes a difference.

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Page 1: BT Managed Event Premium Services. · BT Managed Event Premium Services. The comprehensive solution for your most-important conferences. Datasheet. BT Managed Event Premium Services

BT Managed Event Premium Services.The comprehensive solution for your most-important conferences.

Datasheet.

BT Managed Event Premium Services are the ideal audio conferencing solutions for high-profile meetings and important announcements, such as investor relations calls, all-hands calls and HR announcements.

With BT Managed Events, you get the services of an expert events-management team to help you before, during and after the conference making sure everything runs smoothly. This gives you greater control over your meetings, with features like Q&A sessions, WebEx Event Centre and conference call recordings looked after by a BT Event Coordinator.

BT Managed Event Premium Services can help you to:

• schedule your meetings quickly and efficiently

• reduce your workload with a selection of administrative features, including pre-registration, results of in-call votes, replays of meetings and transcription services

• improve your participants’ meeting experience

• host your meetings confidently

• recommend features and reserve resources matched to the objectives of your meeting

• choose from a number of features that your participants will appreciate, including: Global Access Numbers, WebEx Event Centre, Live audio Q&A, replay service and automated meeting joining options.

Focus on delivering your message. Event Coordinators handle all the technical and administrative aspects of your meetings including:

• placing presenters in a private subconference prior to the start of your meeting

• providing announcements, introducing speakers and playing pre-recorded material

• guarding the privacy of sensitive meetings by managing who can gain access

• monitoring audio quality to address any technical issues instantly

• managing the order of questions and keeping you informed about participant attendance.

Benefits to your business.Speed and quality of communication is vital in today’s competitive environment. Whether you’re announcing financial results to shareholders and investors, launching a product or keeping staff informed, how you communicate makes a difference.

Page 2: BT Managed Event Premium Services. · BT Managed Event Premium Services. The comprehensive solution for your most-important conferences. Datasheet. BT Managed Event Premium Services

Feature Benefit

Global Access Telephone Numbers Simplify access to your meetings by providing local, in-country telephone numbers for participants from over 50 countries.

Meeting Entry Tailor your participants’ entry into your meeting to your needs, using Automated Access, Automated Access with Pre-registration or Meet and Greet entry.

Speaker Sub-conference

Allow speakers to convene prior to the start of the meeting, so they can discuss details of the call with the Event coordinator and other speakers.

Pre-registrationTrack conference registration and attendance, with the options to download a participant list before and after the event and collect additional information about individuals who register for your conference (subject to the Data Protection Act 1998) — helping you to plan your message and the number of lines required.

Restricted List Enhance the privacy of your meeting by having BT admit only those participants identified on a list you provide. Feature available for calls with up to 50 lines booked with Premium Meet & Greet.

Audio Streaming Broadcast your live or pre-recorded meeting to a wider audience by streaming (webcasting) your event over the internet. For more information, please refer to the Streaming data sheet.

Communication Line Communicate with your Event Coordinator over a separate and discrete telephone line during your meeting to coordinate the flow of your meeting.

Interpretation Provide live interpretation of your meeting in English into another language during your event.

Lecture Mute all lines, apart from the speaker’s, to reduce background noise.

Interactive Allow all participants and speakers to talk into the call. Participants can mute their own phone line to eliminate background noise.

Playback Play audio recordings during your meeting.

Question and Answer Manage question and answer sessions using an Event Coordinator to moderate the order and pace of questions. You can also enhance this with the Vantage Point feature.

Breakout Rooms Conduct a private, secure meeting away from your main meeting, where small groups can have detailed discussions. This feature is ideal for breakout sessions.

Vantage PointView all aspects of your BT Managed Event with a real-time, web-based application. With Vantage Point, you can view a list of the participants in your meeting; prioritise the Q&A queue and text chat with the Event Coordinator (not available with Premium Automated /Premium Instant service).

Voting / Polling Ask for feedback during your meeting by having participants use their telephone key pad to give instant answers based on multiple-choice questions. You can manage this on an audio or web conference.

WebEx Collaboration Add a visual element to your meetings by using BT WebEx Event Centre Conferencing to complement your BT Premium call, e.g. display speakers’ web cams (up to five), documents and presentations.

WebEx Support Give your speakers advice, help to upload slides and any other assistance during your call from a BT Event Coordinator.

Audio Participant List Obtain a list of the participants who attended your meeting (not available with Premium Automated/Premium Instant service). With the Pre-registration feature, the meeting organiser can download a participant list themselves.

Web Participant List Obtain a list of the participants who attended your web conference.

Digital Web Recording Have your audio meeting recorded digitally and made available for future reference.

Replay Have your recorded conferences made available for replay over the telephone. Available within 24 hours of the call finishing.

Transcription Obtain an English text version of your meeting. (only for meetings using language source as English). Available within 24 hours of the call finishing.

Translation Have your English transcripts translated into any common business language in the world.

Managed Event Premium Service features.

BT Managed Event Premium Services are designed to help you do more in your meetings. Features include:

Certain features carry an additional charge. Not all features are available with all services options.Please contact your BT Account Manager for details.

Page 3: BT Managed Event Premium Services. · BT Managed Event Premium Services. The comprehensive solution for your most-important conferences. Datasheet. BT Managed Event Premium Services

Offices worldwide

The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2015. Registered office: 81 Newgate Street, London EC1A 7AJ. Registered in England No: 1800000

June 2016 - PHME XXX

Managed Event Premium dial-in entry options.All Managed Event Premium Services provide real-time support from a dedicated BT Event Coordinator during your call.

The three types of meeting-entry services are:

The Premium Automated Service (also known as Premium “Instant”), which allows participants to enter a passcode and join the event quickly and efficiently.

The Premium Automated Service with Pre-registration, which requires participants to enter a pre-registration PIN code in addition to a passcode to join an event. This is also known as Premium Instant Service with Pre-registration.

The Premium Meet & Greet Service gives you Event Coordinators to answer and greet guests who dial in to the conference — taking their names and passcode details.

Highly trained Event Coordinators manage the broad array of meeting features available with BT Managed Event Services.

Because Premium Services have everything you need to guarantee a smooth, high-quality business event, you should choose it for you most critical meetings.

Additional services for pre-booked calls.If you’d like to hold pre-booked calls for smaller meetings with no need for an Event Coordinator, you may wish to choose BT Express (Scheduled Automated Service is a similar service in the US).

The quickest and simplest form of booked phone conferencing, BT Express is useful for meetings with up to 20 participants globally, allowing them to dial into a conference using a unique passcode.

Get in touch.Contact us today for more information on how we can take you on a journey to a truly collaborative enterprise.

BT One Collaborate: Australia: 1800 234 799 or +61 2 9231 1130 Brazil: 0800 047 4657 or +55 (11) 4700 1682 China: +86 400 8811213 France: 0805 540 095 or +44 207 402 8145 Germany: 0800 066 3311 or +44 207 706 7834 Hong Kong: + 852 2312 9999 India: 000800 4401782 Ireland: 1 800 924 790 or +44 207 402 0303 Italy: 800 900 077 or +44 207 402 0538 Japan: 0120 363 877 Malaysia: + 60 (0)3 7712 4597 Mexico: 0180 0563 0655 or +52 (1) 55 4738 6986 Singapore: + 65 6295 6237 South Korea: + 82 (0)2 3483 1171 Spain: 900 811 428 or +44 207 402 4371 Taiwan: + 886 2 2162 6528 United Kingdom: 0800 77 88 77 or + 44 207 402 0303 United States: 1 866 766 8777 or 1 617 801 6700 or 1 888 947 3663 (video services)

Email:Asia Pacific: [email protected] Europe: [email protected] Kingdom: [email protected]: [email protected] United States: [email protected]

Or call us on: 0800 77 88 77 or +44 (0) 20 7402 0303Visit us online: www.btconferencing.com

0800 77 88 77 bt.com