BT’s worst kept secret

will change your

business forever!

Nick Thompson, CEO

The Phone Co-op

#CoopRetail

1: Copper V Fibre

#CoopRetail

2: Fibre & Telephone Connectivity

#CoopRetail

3a: Single Line market; moving from traditional

to All IP

WLR Enabled

Single Analogue Line

I buy a voice line, and

add broadband on top

All IP Enabled

SOGEA + IP Telephony

I buy a voice

line, and add

broadband on top

PSTN

Hosted Voice

* Or ADSL over SOTAP in future as alternative access option over which single line voice can be provided

IP Voice

Single analogue line Internal extension wiring

Internet

Internet

SOGEA *

Home Small Business Branch

office

Home Small Business Branch

office

ATA

#CoopRetail

3b: Multi Line market; moving from traditional to

All IP

WLR Enabled - ISDN2/30

All IP Enabled - SOGEA + SIP Trunking

* Many business ‘skip’ SIP and go straight to full hosted communications to remove the on-prem PBX as well

IP Voice

PSTN

Business Premise Internet Data access

ISDN2/30

Broadband Ethernet

DIA

Business Premise

SIP Trunking

SOGEA or SOG.Fast Ethernet

PBX

PBX

Internet Data access

#CoopRetail

4: UK Communications market: The move to IP

is already well underway

100+ IP Comms Operators

ISDN double digit declines

4G penetration exceeds 70%

Over 3m Hosted Telephony seats

deployed

Over 2.5m SIP channels deployed

Over 50% Business IP comms penetration

1m+ reduction of lines in last 5 years Diverse supply landscape already in place 5G Services are coming soon

Growth rate: 500k seats added last year Growth rate: 300k channels added last year

#CoopRetail

5: Systems X

#CoopRetail

6: Fibre Data Centre

#CoopRetail

7: BT Wholesale: All IP Transformation

Timelines

• WLR equivalent hosted IP voice license launch (Sept ’18)f

• SOGEA launches aligned to Orf • SOGfast launch aligned to OR • ADSL on SOTAP would align with OR

All BT’s customers are using All IP

solution

2017 2018 2019 - 2024 2025

• Hosted SIP solution launch • Avaya Cloud solutions launch

• Customer migrations phase • Working closely with CPs supporting you

#CoopRetail

8: 26m NTE to change

#CoopRetail

9: Some of the key challenges we need to

overcome working together

Migration service experience and scalability (inc. Porting)f

Commercial Practicalities

Broadband not-spots

Non-standard use-cases

Impact on other markets/products (e.g. Interconnect, Wholesale Calls, CPS)

#CoopRetail

Questions